# CobbleStone Contract Insight Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CobbleStone Contract Insight the right Legal Document Management solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/15072/Contract-Insight/reviews

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CobbleStone Contract Insight

4.7 (54)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 11th, 2026

# Reviews of CobbleStone Contract Insight

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

YB

Yasir B

Animal care supervisorDairy, 2 - 10 employeesUsed the software for: I used a free trial.

“The document management system is highly intuitive, making it easy to store, organize, and retrieve contracts efficiently.“

June 1, 2026

VI

Vanesa I

Contracts ManagerAviation & Aerospace, 201 - 500 employeesUsed the software for: Less than 6 months.

“The document collaboration is too difficult to process.“

October 2, 2020

YB

Yasir B

Animal care supervisorDairy, 2 - 10 employeesUsed the software for: I used a free trial.

“CobbleStone Contract Insight has transformed our contract management process entirely.“

June 1, 2026

JS

Jennie S

Legal AssistantConsumer Goods, 10,001+ employeesUsed the software for: Less than 6 months.

“There are things I do not like but that is more from how my predecessor used the system and not Contract Insight's fault. “

November 30, 2020

Patricia M

Events CoordinatorEvents Services, 2 - 10 employeesUsed the software for: 1-2 years.

“What I really like is that I can electronically sign documents“

January 25, 2026

JS

Jennie S

Legal AssistantConsumer Goods, 10,001+ employeesUsed the software for: Less than 6 months.

“This could be user error though. “

November 30, 2020

NC

Natalia C

CeoAlternative Medicine, 2 - 10 employeesUsed the software for: Less than 6 months.

“Keeps contracts and endorsements organized and looking professional.“

March 5, 2025

## Showing most helpful reviews

Showing 1-25 of 54 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DK

David K.  
CIO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "New Customer"

September 4, 2024

4.0

Pros

We have just started implementation, so I don't have much to mention

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Reason for choosing CobbleStone Contract Insight

it was a combination of features and pricing

Review Source

WC

Wendy C.  
IT Contract Administrator  
Insurance  
Used the software for: 2+ years

### "Cobblestone has been a wonderful contract management tool! Its extremely easy to navigate!"

December 19, 2017

5.0

All IT Contracts are stored in one central place

Pros

Ever since Cobblestone has been rolled out at my company, IT now has visibility of its contract inventory. Contract owners receive the automated email alerts informing them of their contract expiration's which has prompted action on their behalf and are able to avoid lapse in support, or reinstatement penalties. I am able to distribute 90 day rolling contracts to all CIO's to make them aware of their respective areas. Emailing contracts from the systems to the contract owners makes it extremely convenient. The ability to customize the fields of a contract record, ease of adding contracts, vendors, employees has been very simple. As the administrator of the system, I have alot of flexibility to modify the configurations without assistance from Cobblestone. There are very helpful tutorials in case I require additional assistance. The Cobblestone staff is extremely efficient and friendly. The Help Desk portal to place tickets for technical assistance is great! You receive assistance immediately. Matt Hughes my account rep has been fantastic! Very helpful and always available. The ability to add an unlimited amount of attachments to a contract record and Ad Hoc reporting mechanism has been very beneficial. The ability to report on all the metadata is quick and simple when I have been tasked with providing contractual data. I would highly recommend Contract Insight as a contract management tool.

Cons

Everything is out of the box. For special configuration needs to be customized which is not a problem. The hourly rates are affordable for custom configuration.

Review Source

SS

Sharon S.  
Executive Admin Mgr.  
Information Technology and Services  
Used the software for: 2+ years

### "This Application has a lot to offer."

March 9, 2020

3.0

Seems a bit Rigid. Not very user friendly.

Pros

Offers a lot of options to the company. Man of which i do not use.

Cons

Contract Entry is cumbersome - it can take up to 10 minutes to enter one contract

Reason for choosing CobbleStone Contract Insight

It was given to me.

Review Source

JM

Joshua M.  
Manager, Intellectual Assets  
Retail  
Used the software for: 2+ years

### "Tailored to your needs"

March 18, 2020

5.0

An increase in business people responses regarding contract status, and a decrease in missed deadlines. Customer service is wonderful and the entire Cobblestone team is always willing to assist.

Pros

I like how Cobblestone can be tailored to your internal processes. We do not use the contract system like other users . We alert our business people with notices/alerts when their contracts are nearing expiration/auto-renewal date. Our Cobblestone representative took time to work with Legal directly to design the required workflows. Later, we launched a new contract policy and both our representative and software team was able to integrate our policy's contract notice requirements and the required workflows into our system.

Cons

A little difficult to navigate at first, but this was likely due to the need for learning the system and its functionality rather quickly. However, our customer service representative was always willing to assist with navigation questions, show system shortcuts, and even provide some basic training.

Review Source

BP

Brizl P.  
IT  
Marketing and Advertising  
Used the software for: 6-12 months

### "A Game Changer for Our Contract Management Processes"

February 7, 2023

4.0

It is an invaluable resource for our company as an IT user. The software's user-friendly interface and extensive features make it simple to manage and keep track of every aspect of our contracts from beginning to end. For us, the ability to automate contract processes and boost productivity has been a game-changer. Now, we can streamline contract approvals, quickly locate and retrieve important contract information, and easily keep track of expiration dates. To ensure that everyone is on the same page, the software has also improved communication between departments and stakeholders. CobbleStone Contract Insight has all in all surpassed our expectations, and we heartily endorse it for anyone looking to automate their contract management procedure.

Pros

It has significantly improved our organization's ability to manage contracts. We can keep track of every one of our contracts and their specific details in one location thanks to the user-friendly interface and customizable dashboards. For us, it has also been a game-changer to have the ability to quickly search and retrieve contracts based on particular criteria. The software integrates with other systems without a hitch, and the customer support staff is always on hand to help with any problems we may run into.

Cons

One of the main difficulties is the interface, which can initially be difficult to use. It can take some time to get used to all the features and functions, and the learning curve for new users can be steep. Additionally, the software can be slow to load, especially when working with larger contract databases, which can hurt productivity. As it can be challenging to derive useful insights from the data, the reporting and analytics features could also use some improvement.

Review Source

PH

Pam H.  
Contracts/Records Specialist  
Government Administration  
Used the software for: 2+ years

### ""Contract Management Team of One" no longer drowning."

May 13, 2020

5.0

CobbleStone's staff is so responsive to my questions and continue to support my ability to improve how I use the software. The recent need to work-from-home, showed me and the upper management of my agency, just how amazing and necessary my Contract Insight software is to our continued ability to serve the public and keep all the balls in the air.

Pros

Love the emailed Alerts. I was drowning trying to keep up with a large volume of unique agreements for a government agency, until CobbleStone's Contract Insight software provided me with the tools to rein in all the details in a readily retrievable, useable system and never miss a deadline.

Cons

At first the software had some labels and categories that could not be changed which was a minor inconvenience, but in the last two years Contract Insight has become supremely configurable and customizable.

Review Source

SF

Sharon F.  
Communications Manager  
Biotechnology  
Used the software for: I used a free trial

### "Trial Phase Review"

October 27, 2020

5.0

So far, our overall experience has been the trial phase that Cobblestone was kind to extend for us. We have had multiple training sessions and I have learned a great deal about the system in a short period of time. I give that credit to \[SENSITIVE CONTENT HIDDEN\], who is our Cobblestone support person. \[SENSITIVE CONTENT HIDDEN\] is a true professional: responsive, extremely knowledgeable about the product, and patient as can be. We feel very fortunate to have been paired with \[SENSITIVE CONTENT HIDDEN\].

Pros

The system is intuitive and easy to learn. The support staff during the trial phase (that is where our company is currently), is outstanding! Every feature we asked for they are able to accommodate.

Cons

I have tried to watch a few of the video tutorials to learn features on my own and how to navigate the system. I have found that some of these are boring and therefore not easy to follow. It would also be more helpful if there were a search function so you could put it what you want to learn about and the tutorials would be displayed. It is not so easy to find topics in the Wiki function.

Reason for choosing CobbleStone Contract Insight

customer service, ease of use and fit our requirements

Review Source

KN

Kelly N.  
Contracts Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Cobblestone Review"

April 10, 2017

4.0

We have used Cobblestone contract management system for almost 3 years now to help us manage our vendor contracts. It has been a huge success in keeping track of our pending contracts as well as active and expiring contracts. We use to track down expiration dates, renewals and other reminders for any contracts. The system is extremely user friendly with training new employees, keeps excellent data of important data for our contracts as well as upcoming reminders that will need to be sent out. We have many features that have helped us manage our contracts by personalizing them by our managers so they can easily use the system and reports. Any questions/concerns/issues have been promptly answered by our rep and the customer service team.

Pros

Very user friendly, easy to move through the system to use and very useful for managing our many contracts.

Cons

There are a couple of things we wish we can personalize for our company but the IT team is looking into it for us.

Review Source

JO

Jimmy O.  
Sales  
Oil & Energy  
Used the software for: 6-12 months

### "Cobblestone for Industrial Contracts Management"

June 7, 2020

4.0

We are now able to store, update and have in a secure location all our confidential, legal and contractual documents viewable by our company utilizing access management tools within the software. Utilizing the alerts and management tools build within Cobblestone, we will be keeping the documents updated and ensure that we execute the documents more affectively.

Pros

The technical support was outstanding with follow up and regular conversations as we developed the program to fit our specific industry contracts and documents database needs.

Cons

Noting really, " the least"! There were a few obstacles that the Cobblestone team worked through working closely with our team to get the required end results. There were a couple of issues with flexibility with their "canned" product but we worked through those with other choices and options that fit the request.

Reason for choosing CobbleStone Contract Insight

Not sure

Review Source

VI

Vanesa I.  
Contracts Manager  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Set out to get a central repository, and got so much more!"

October 2, 2020

4.0

Overall I would say that my experience has been positive, as I set out to find a contract repository, and ended up with a system that can do it all in one.

Pros

What I love most about Cobblestone is the ease it brings to managing my contracts and how quickly I was able to adopt it as a way of administering them.

Cons

The document collaboration is too difficult to process. I exchange markups with my customer's constantly, and it is very time consuming processing the document, merging the template, and then check-in and check-out, and attach, make sure you click the drop down to check for your contacts, and so on....

Alternatives considered

[MochaDocs](https://www.capterra.com/p/147856/MochaDocs/)[Concord](https://www.capterra.com/p/144154/Concord/)

Review Source

KM

Karen M.  
Contract Compliance Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Contract Software"

August 31, 2018

4.0

This has been a great experience learning the system and working with the Cobblestone staff. We are adding modules as we discover additional ways to organize a very large agency's needs in this area.

Pros

This software is excellent tool for our organization. It has provided a organized method to keep all the contract and contracting actions in one software providing us the opportunity to have an organized structure. The staff are awesome and always ready to help.

Cons

Nothing that I have found yet. I have worked with Cobblestone for about 8 months and it is able to do anything I have ask for so far.

Review Source

MB

Miriam B.  
Senior Paralegal  
Oil & Energy  
Used the software for: Less than 6 months

### "Cobblestone use and roll-out"

October 27, 2020

5.0

Everyone and the product have been great.

Pros

Ease of creation of documents and as a repository for the documents.

Cons

There are no cons at this time as we have just roled out the product

Review Source

RR

Ruth R.  
Compliance Director  
  
Used the software for:

### "Great Software, Great Company!"

December 12, 2014

5.0

Our insurance business required a software that would not only generate contracts, but help us manage our cases, store related supportive documents and report on the many data elements we were trying to capture. So far, I am very pleased with the ability and function of the software. Although robust, the software is very easy to learn. I had a lot of data and many state specific templates and specialty forms to transfer into the software and the team was very helpful and patient in helping me to accomplish my goals. They are willing to set up quick meetings to get stuff done and swiftly call me back when I have a product question. For the product and service level, I felt the price was very competitive. I would purchase again.

Review Source

JW

Jeana W.  
Coordinator  
  
Used the software for:

### "Contract Insight - Express Edition"

December 17, 2013

4.0

Contract Insight has been a much needed tool to organize the contracts within our organization. Prior to the incorporation of Contract Insight, my organization was utilizing an very manual way to track contracts. Now, my organization is been able to track expiration dates of agreements and certificates of insurance with ease. The program is easy to use. Pulling criteria to formulate reports can be challenging at first, but the user will quickly understand how to pull the information that they need. The support at Cobblestone is top rate. My primary contact has been Bradford Jones for the past 2 1/2 years and he is always quick to respond to my inquiry.

Review Source

ND

Nancy D.  
  
  
Used the software for:

### "Highly Recommend Cobblestone's Contract Insight"

October 2, 2015

5.0

Vertical Screen, Inc. has used CobbleStone's Contract Insight as our contract management system for over four years. The implementation was quick and seamless. The system is easy to use and has been easy to customize for our needs. The email notifications and reporting are extremely useful. Whenever a new need arises, Brad Jones and the tech support at Cobblestone are very responsive and helpful. I highly recommend Cobblestone's Contract Insight. It is an outstanding product and it has been an absolute pleasure to work with everyone at Cobblestone.

Review Source

SF

Steph F.  
Associate Director  
  
Used the software for:

### "We made the right choice by selecting CobbleStone!"

January 27, 2015

5.0

CobbleStone contract management software has met all of our needs. Initially, we used the software as a repository for contracts with email alerts for expirations/renewals, but the system has evolved to manage the full lifecycle with approvals, workflow, spend tracking and compliance reports. It was so easy to set up and administer. After quite a bit of research, we know that we made the correct choice by selecting CobbleStone.

Review Source

CC

Christian C.  
Business Analyst / Project Manager  
  
Used the software for:

### "This is a review for CobbleStone's Contract Mgmt. Tool: Contact Insight"

April 29, 2015

5.0

Good afternoon, I just wanted to thank Brad Jones and the team at CobbleStone Systems for all of their continued help/support. Whenever I have administrative questions, they have always been very helpful. I find the tool easy to use, as I would guess most users here would agree. Thanks again Brad! -Christian

Review Source

SB

Sue B.  
Senior Paralegal  
  
Used the software for:

### "System Administrator for five years."

May 24, 2016

5.0

You cannot do better than this product for economy, user friendliness, flexibility and customer service!

Review Source

VR

Verified Reviewer  
Events Coordinator  
Events Services  
Used the software for: 1-2 years

### "The Best Document Management"

January 25, 2026

5.0

Overall I am having a great experience using CobbleStone Contract Insight, as I can manage all my important business documents in one place

Pros

I like that it is easy to use and I can manage contracts and documents. What I really like is that I can electronically sign documents

Cons

it has a bit of a learning curve but once you understand the features, it works perfectly, that is the thing i liked least

Review Source

YB

Yasir B.  
Animal care supervisor  
Dairy  
Used the software for: I used a free trial

### "Powerful Contract Management Solution with Excellent Value"

June 1, 2026

5.0

CobbleStone Contract Insight has transformed our contract management process entirely. From document creation to signature collection and storage, the platform handles every aspect professionally. The ROI has been remarkable, and our team's productivity has improved significantly since implementation.

Pros

CobbleStone Contract Insight is an outstanding contract management solution. The platform offers exceptional value for money with its comprehensive feature set. The document management system is highly intuitive, making it easy to store, organize, and retrieve contracts efficiently. The electronic document signature feature is seamless and saves significant time. Contract lifecycle management is thorough, covering everything from creation to renewal. The automation capabilities have dramatically reduced our administrative workload, and the search functionality makes locating specific contracts effortless.

Cons

The initial learning curve can be somewhat steep for new users, requiring dedicated onboarding time. Some advanced features could benefit from more detailed documentation. The interface, while functional, could be modernized for a more intuitive user experience, particularly for freelancers and small businesses who may find the extensive feature set overwhelming at first.

Review Source

CH

Christer H.  
Project Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "We will at last gain control over our contracts!"

March 5, 2025

4.0

So far, so good. We are just in the beginning of the installation process. Exited to get it in place to be able to take the next step in Contract Management.

Pros

Powerful. The flexibility in configuration and possibility to follow the complete contract Lifecycle. For our security demands where a deployed solution was the only option, Cobblestone have the best system on the market to this day.

Cons

Cobblestone AI solution with VISDOM needs more work to get better at pulling contract data in more languages.

Review Source

ZN

Zalman N.  
Operations Manager at MCA Track and GoACH  
Information Technology and Services  
Used the software for: 1-2 years

### "CobbleStone Contract Insight"

November 12, 2025

5.0

Pros

CobbleStone Contract Insight made it much easier to centralize and track contracts across our organization. Automated reminders and smart search features save significant time for IT and administrative teams.

Cons

The initial import of legacy contracts and the setup of custom templates can require more in-depth technical support.

Review Source

LH

Larry H.  
Head engineer  
Alternative Dispute Resolution  
Used the software for: Less than 6 months

### "All jn one contractors tome saver"

February 27, 2025

4.0

At first it was overwhelming with all the new features yo have to learn where to find what you need with in the program. But one you use it for a few weeks. Its a time saver.

Pros

Its a Simpler Way if uour a Trade Contractors To Plan, Schedule & Manage Jobs For Home Builders.

Cons

It took a little whike to remember where everyyhing is in the platform. It was kind of jumbled all to together at first.

Review Source

NC

Natalia C.  
Ceo  
Alternative Medicine  
Used the software for: Less than 6 months

### "Helpful for building contracts "

March 5, 2025

3.0

N/a- I am still experimenting the app so I don’t have a formed opinion yet. But pleased with the contractual part of it.

Pros

Keeps contracts and endorsements organized and looking professional.

Cons

I expected to see some templates or get more support.

Review Source

TS

Terrance S.  
VP Contracts  
Education Management  
Used the software for: 2+ years

### "CobbleStone CLM works great for us."

December 6, 2022

5.0

Overall, out experience with CobbleStone has been very positive. We highly recommend the company for contract management software.

Pros

We love the seamless integration with MS Word and Excel. Cobblestone has a prebuilt plug-in with Word and Outlook.

Cons

We don't have any issues with the system at this time. It has been great for years.

Alternatives considered

[Sirion](https://www.capterra.com/p/152365/Sirion/)[Icertis Contract Intelligence](https://www.capterra.com/p/133034/Icertis-Contract-Management/)[ContractSafe](https://www.capterra.com/p/153712/ContractSafe/)[Ironclad](https://www.capterra.com/p/162319/Ironclad/)[Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)

Reason for choosing CobbleStone Contract Insight

Cobblestone was the clear choice after we completed a free trial. They gave us a free 30 day trial so we could be sure the system met our needs. We are happy with our selection.

Switched from

[Agiloft](https://www.capterra.com/p/101273/Agiloft/)

We switched to Cobblestone because it is so easy to use. We needed a system that all users could pick up with minimal training.

Review Source

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