# Plumbr Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Plumbr the right Website Monitoring solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151215/Plumbr/reviews

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Plumbr

4.6 (11)

[View alternatives](https://www.capterra.com/p/151215/Plumbr/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Plumbr

Ease of use

4.5

Customer Service

4.8

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Benjamin V.  
Lead Software Engineer  
Media Production  
Used the software for: Less than 6 months

### "Easy setup and immediate ROI"

October 21, 2019

5.0

We were able to solve some major performance issues and hidden exceptions. Also we found some issues we could not see in our logs. The help from the support was amazing and fast when we had a question.

Pros

It was setup within a couple of minutes. Not much later we started to get the first results and were able to create the first tickets to improve our customer experience and performance.

Cons

Currently not many languages are supported but this is something which as seems in newsletters will be changed soon.

Alternatives considered

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)[XRebel](https://www.capterra.com/p/150351/XRebel/)[Retrace by Netreo](https://www.capterra.com/p/143468/Stackify-Retrace/)[AppDynamics](https://www.capterra.com/p/226975/AppDynamics/)

Reason for choosing Plumbr

It covered all our needs and cases we wanted to get visibility.

Review Source

AA

Adrian A.  
Product Owner Customer Applications Team  
Insurance  
Used the software for: 6-12 months

### "Fix the important issues first!"

September 27, 2019

4.0

Pros

Plumbr allows you to see how many of your users are affected by a bug or a slow api, so that you can tackle the important issues first. Plumbr drastically reduces the time spent on analyzing bugs. Alerting via Slack works great for our team! Overall a great tool for monitoring complex web applications.

Cons

It takes some time to get used to the user interface but support is very helpful to you started.

Review Source

AS

Anton S.  
Project manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Using Plumbr"

October 18, 2019

4.0

We had issues with an overloaded application which caused disruption to business services. The crashes were very frequent and had a big impact on our reputation. The aim was to get the application stable again. We did not have any problems for 2,5 years and the problems arrived suddenly.

Pros

Easy of use in detection of errors - it is visually easy to detect any anomalies in the behaviour of our application. Thank to Plumbr we found most costly interactions and managed to stabilize the environment.

Cons

It is based on java - nowadays we are using plenty of different technologies alltogether.

Alternatives considered

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)

Reason for choosing Plumbr

Dynatrace agent caused some issues with the database and our Docker containers did not start. It was not possible to use the software due to instability.

Review Source

MC

Mark C.  
Managing Director  
Internet  
Used the software for: 2+ years

### "A solid tool"

October 18, 2019

4.0

Overall a good experience, it is a solid product, with good support. The new licensing format has put it out of reach for more than basic use.

Pros

Provides insights to be able to troubleshoot issues that would otherwise be more difficult.

Cons

Unless you go with very expensive options, different setups can be a bit pedantic.

Review Source

DD

Dan D.  
Solutions Architect  
Computer Software  
Used the software for: 6-12 months

### "Don't try Plumbing yourself!"

October 18, 2019

5.0

Pros

Very easy to install and configure. Worked easily in a micro services environment. I also like that when used along with the browser agent the UI provides a great summary of user experience rather than just low level details of where your code is slowing down - but if provides that level of detail as well. Yes you can instrument your own code and provide the level of detail that Plumbr provides - but why would you!

Cons

Nothing really comes to mind as a negative when it comes to Plumbr

Review Source

ML

Marko L.  
CTO  
Information Technology and Services  
Used the software for: 6-12 months

### "Review of Plumbr"

September 24, 2019

5.0

I like to use it to monitor my JVM memory usage.

Pros

I like the JVM memory usage feature the most. Also user interactions offer good info.

Cons

Sometimes I get "lost" in the application - when I want to see the cause of a stacktrace or see what users did to reach it, I usually have to click around quite a while before reaching my goal. It probably is quite use case specific

Review Source

VR

Verified Reviewer  
Developer  
Security and Investigations  
Used the software for: Less than 6 months

### "A great tool to replace/enhance manual debugging/testing"

October 18, 2019

5.0

It's been ok. The only limitation I see is that the payment plan is based on api calls, and often we manage to cap these in a couple of days for our bigger servers; so rather than using it live like it was the original plan, we use it on our testing environment.

Pros

The bottlenecks summary and the error report.

Cons

The payment model is not suitable for large scale developments.

Review Source

HH

Helen H.  
Customer Support Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Great tool"

October 18, 2019

4.0

Great

Pros

Easy to use, lot of information about errors and time used

Cons

Not a fun of the new dashboard - can't filter application and API, or i just don't know

Review Source

AG

Abhinav G.  
Technical Lead  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to Use"

October 18, 2019

5.0

Pros

Warnings & Alerts for any unusual behaviour

Cons

Warning content in the mail can be more intuitive

Review Source

JB

Jonny B.  
Senior Software Developer  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Exposing bottlenecks"

October 21, 2019

5.0

Pros

It is easy to setup and easy to customize if needed. The reports exposes the most relevant information from start. No need to construct any reports of your own.

Cons

Sometimes hard to drill down to root cause.

Review Source

PF

Pablo F.  
DevOps Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Very easy to use and set up"

October 18, 2019

5.0

It's helping us identify issues in our Java application really fast

Pros

Ease of configuration, it's really really simple to get going in addition the user interface is very friendly and simple.

Cons

Support via chat wasn't as fast, however, they eventually replied. Nonetheless, the documentation was really good.

Review Source

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