# Sapling Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sapling the right Onboarding solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151559/Sapling/reviews --- Sapling 4.7 (244) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sapling Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews KR Kim R ParalegalLaw Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “Sapling makes it easy for all employees to view clearly outlined policies and rules.“ July 6, 2022 Thang N Senior iOS DeveloperInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Doesn't really useful after I get to know more about my company and other colleagues.“ January 12, 2021 PS Pablo S Account ExecutiveE-Learning, 501 - 1,000 employeesUsed the software for: 6-12 months. “Has eased my processes and fastened every authorization, request, etc“ May 31, 2022 Anton H Customer SuccessComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “I feel like we had this from Zenefits, and it is a real pain to deal with.“ February 16, 2021 JS Julie S Senior People Operations AnalystDesign, 201 - 500 employeesUsed the software for: 1-2 years. “I think it works for us, but could be enhanced with a few bugs that I've experienced“ June 30, 2022 RL Rachel L CXAConsumer Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “It's quick and easy to use during onboarding, I didn't have any trouble completing and am now hired“ September 7, 2022 ## Showing most helpful reviews Showing 1-25 of 244 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brendon K. Senior Implementation Project Manager Information Technology and Services Used the software for: Less than 6 months ### "New Hire - Sapling was a great day 1 resource" October 15, 2018 5.0 Pros I was hired into a new job, and had sapling access day 1. It was an amazing resource for me as a new hire. It gave me a plethora of information that was well organized, informative and very intuitive to use. Cons I have not been using it very long, but no Cons so far! Review Source Response from Kallidus December 1, 2018 Thank you for taking the time to leave your feedback. We are happy to hear that you find the platform intuitive and informative. As you continue using the platform, we encourage you to provide us with any feedback. Annie R. Field Marketing Intern Internet Used the software for: Less than 6 months ### "super easy and self explanatory" July 13, 2018 5.0 Pros I like that I can see tasks easily and check things off. It is nice that everything can be linked so you can be directed straight to a different site Cons I haven't used it enough to notice any cons yet. I like how easy it is to use and that I was able to learn it quickly Review Source Response from Kallidus December 1, 2018 Congrats on the new role and thank you for the feedback. We are happy to hear that your experience was pleasant and that Sapling has enhanced your employee experience. JM Judy M. Human Resources Generalist Retail Used the software for: Less than 6 months ### "A SOLUTION FOR ACCURATE HRIS DATA TRACKING" July 24, 2019 3.0 Pros Sapling provides a good interactive experience that eliminates duplicate efforts while attempting to accurately track important data for both the employee and management perspective. Cons In getting up and running, the directive on how to load historical data from the employee perspective was vague. Review Source Charles M. Chief Technology Officer Computer Software Used the software for: Less than 6 months ### "Great UX for HR onboarding software, highly recommend" September 23, 2018 5.0 Pros The UI seems friendly and responsive. The design is solid and modern. Cons Not very good at dealing with dropped connections (LTE hotspot, etc.) Review Source Response from Kallidus December 1, 2018 Congrats on the new role! Thank you for sharing this feedback with us. We are always looking to improve our product and as so this is extremely helpful. But we are also happy to hear that you found our user interface friendly and responsive, which is what we strive for. Tudor M. Software Engineer Education Management Used the software for: Less than 6 months ### "Very simple onboarding flow and process" September 20, 2018 5.0 Pros Very simple step by step process to complete the flow. Uploading and reviewing documents was very simple as well. The pages seem very well polished and look modern compared to other HR web apps I've used in the past. Cons There are no error messages displayed for required fields and they can be hard to notice. Another improvement I would suggest is to split up some of the forms into multiple pages or have a way to save progress. Review Source Response from Kallidus December 1, 2018 We are glad to hear that Sapling has been useful to you as you were being on-boarded. We hope that Sapling continues to bring you value throughout your employee lifecycle. Regarding your preboarding experience, we have improved this experience to ensure that new hires like yourself are able to smoothly completed your employee profile. Narsi R. Technical Program Manager Internet Used the software for: Less than 6 months ### "Couchbase onboarding" September 26, 2018 5.0 loved the tool. Would recommend Pros The process seemed light and too overbearing Cons Middle name can't be a required field. It took some time for me to figure the error in the form. browsing Org chart was difficult. I was not able to research a person and go one level up Review Source Response from Kallidus December 1, 2018 Thank you for this insightful feedback. We have released an update that improved our preboarding experience to ensure that it's intuitive and easy to navigate. In regards to the org chart, we are working on improving this feature. I shared your feedback with our design team as these insights will help us improve. Blake M R. Business Development Computer Software Used the software for: Less than 6 months ### "Simple. Clean. Useful." July 11, 2018 5.0 Pros Keeping all my paperwork in one place, organization of on-boarding is critical to success. The software did a great job of keeping all my ducks in a row as I got up to speed. Cons Nothing at the moment. I don't have any real complaints at this point Review Source Response from Kallidus December 1, 2018 Congrats on the new role and thank you for taking the time to share your experience with us. We are glad to hear that Sapling helpful in ensuring that you were able to complete all the moving parts prior to your start date and after. Mark F. Research Program Senior Associate Financial Services Used the software for: 6-12 months ### "Powerful HR tool!" June 29, 2022 5.0 Pros Sapling had a lot more capabilities than our previous HR software, and it was nice not to have to have too many other services. Cons I wasn't always clear on how to use Sapling-- it could do so many different things but that also made it a bit overwhelming as an end-user sometimes. Review Source Jennifer M. Recruiter Information Technology and Services Used the software for: Less than 6 months ### "First Time User" November 16, 2018 5.0 The easiness of using Sapling is great for a first time user. Pros The clean and clear background of the software. Cons For someone who is new to using this software, I did not see anything that I would change about my experience. Review Source Response from Kallidus December 1, 2018 Congrats on the new role and thanks you for your kind words. The team here at Sapling is dedicated to helping new hires feel right at home and have visibility into everything that they need to complete prior and after to their first day. Brian G. Senior Software Engineer Computer Software Used the software for: Less than 6 months ### "Easy and pleasant to use!" September 19, 2018 4.0 Pros It was easy to use, clear in terms of what was required and how much was left to do, and offered a pleasant user experience. Cons It did accidentally clear out a form box when I uploaded my profile pic! But that was a minor issue. Review Source Response from Kallidus December 1, 2018 Thank you for taking the time to review us! We are happy to hear that you had a great user experience. Regarding your minor issue, we know this can frustrating and have improved our pre-boarding experience. VR Verified Reviewer Human Resources Manager Used the software for: 6-12 months ### "So far it's good for the on-boarding process. Especially getting them started before they join." June 25, 2018 4.0 Getting information out the candidate before they begin and being able to give tasks to employees for new hires. Pros I can pass on tasks to other employees in the company and getting information to the employee before they begin. Cons Still some bugs they need to get through. I'd like to be able to customize a little more, but overall a good program. Review Source Response from Kallidus December 1, 2018 Thank you for your feedback and sharing your experience with us. While we are happy to hear that Sapling has being a great asset for your onboarding flow, we also want to ensure that you are successful with your employee experience. We'd love to learn more about what additional customization you hoped for. TH Terlya H. Talent Operations Computer Software Used the software for: 6-12 months ### "Time-saving, efficient, intuitive experience" February 20, 2018 4.0 \- Automated workflows - Seamless scheduling - customized onboarding experiences - Increased visibility - Clearer timelines/deadlines - Clear responsibilities/ownership - Org structure/ mapping capabilities - Greater accountability - easier planning/mapping Pros My favourite thing about Sapling is the ability to create customized onboarding journeys. Onboarding is so important to a company and Sapling enables you to create unforgettable experiences by automating the admin heavy side so that you can focus on creating a seamless/customised experiences. Cons It's reporting, storage and analytics capabilities have a long way to go. As we scale, I question wether we will outgrow it as a HRIS due to these things mentioned. Review Source Response from Kallidus November 30, 2018 Thank you for taking the time to write a such a detailed review. It's great to hear what you like best about Sapling and how Sapling has provided a way for you to create customized onboarding for new hires. At Sapling, no onboarding is the same and we love when teams like yours go above and beyond to make their onboarding experience special. Reporting and analytics have been a big focus for the Sapling team in 2018 and we can't wait to share what we have been creating to help as your team grows! VR Verified Reviewer QA Engineer Luxury Goods & Jewelry Used the software for: 1-2 years ### "A nice app for getting an overview of your company organization" February 13, 2020 4.0 No real problems to speak of, and the first source I turn to when trying to get more information about somebody in my organization. Pros Pretty easy to use. Everyone who joins the company are required to use this, making it a good resource for finding anyone who is part of your workforce. Works best for me in getting more information on co-workers. Cons Profile pictures used are very low resolution, and obscured unless you inspect elements in your browser's developer console. Not a usual case for most who will be using it, but is an issue for me. Otherwise can't actually think of any other issues with the software. Review Source AM Asif M. Software Engineer Internet Used the software for: 2+ years ### "Onboarding experience" June 10, 2019 4.0 Pros Usability and look and feel is quite nice. App is responsive and clear. Cons Mostly around the People/Team members section. \* I would appreciate if i can click on the team member profile and open it in a separate tab. \* No clean way to come back to list of team members (except clicking on the browser back). \* Persist the filtering/page size: If i apply a filter or change pagesize, then click on a team member profile and come back to list, the previous filters/pagesize is lost and i have to reapply. Also i noticed while filling personal details, in Gender dropdown there is no field for LGBT, it would be nice to have that option for people who identify differently. Review Source VR Verified Reviewer HR Assistant Internet Used the software for: Less than 6 months ### "Easy, organised" February 15, 2018 4.0 Pros \- It keeps me organised and I can track the employees' progress and activities at one glance. - It is integrated with our hiring ATS system, Workable, which automatically helped us tracked any new hires made in Workable into Sapling - Helps in creating their new work email Cons It doesn't notify you when employees made changes to their profile - which is crucial (e.g bank details) Review Source Response from Kallidus August 14, 2018 We sincerely appreciate your time and feedback. Although, we don't currently have this functionality it is something that we are building in the future . Currently, customers have two options. Either they can reference the history event for any changes made or you use Sapling¿s Slack integration which pushes Sapling Events and updates straight into your Slack. Sapling Events provides complete visibility over your employee experience program and is available to Admin and Account owners in Sapling. This includes changes to employees, documents, tasks and company settings. We are rolling our change reporting in Q4 2018. VP Veda P. Health Management Information Specialist 2 Biotechnology Used the software for: 1-2 years ### "Sapling" March 9, 2020 5.0 Overall, I would recommend this to all businesses. Pros I love Sapling, the fact that the customers, employees and even suppliers can connect and work together through this program is definitely a pro. Cons I love everything about sapling but I wish they could integrate office 365 and also sometimes you have to have a minimum 40 count even if you want to leave something blank. Review Source VR Verified Reviewer Internal Communication Associate Real Estate Used the software for: Less than 6 months ### "First Experience with Sampling " September 24, 2018 5.0 Again, I think this is making everyone's lives more effective and efficient. Great invention. Pros I thought this was very effective, clean, smart and suer friendly. I really enjoyed the pre-work prior to my first day. Streamlined, sexy and smart. Cons There was nothing I did not like about this software. Review Source Response from Kallidus December 1, 2018 Thank you for taking the time to share your feedback. We are thrilled to hear about your experience. We hope that as you continue using Sapling the experience remains user friendly and streamlined. KR Kim R. Paralegal Law Practice Used the software for: Less than 6 months ### "Great for HR and more" July 6, 2022 4.0 My overall experience with sapling was good. The firm ran smoother after using sapling and employees enjoyed the easy HR access. Pros Sapling makes HR interactions easy and it has tools for employees as well. I love the custom workflow and organizational charts which are interactive and easy to use. Sapling makes it easy for all employees to view clearly outlined policies and rules. We can also view information on each departments projects or roles and their progress with each. Cons Sapling bases your subscription price on the number of employees in your company rather than what features you use or how much data you store. Sapling does not offer a free trial or free version so that you can explore the product before you commit. Sapling is web based and has no mobile app which is why I rated ease of use and ease of deployment a 3 out of 5. Review Source AC Ariell C. Customer Experience Associate Retail Used the software for: Less than 6 months ### "My Experience with Sapling" August 1, 2019 5.0 I would say that Sapling has helped to bridge the gap within our company - a gap formed due to us being so far spread and unable to talk and get to know one another. To be able to read each other's bios, see each other's photos, and know each other's birthdays really helps bring us closer together! Pros I think it is an awesome idea! What a great, modern way to connect with coworkers and get to know each other better - especially considering the employees from my company are spread all over the country. I think the calendar with everyone's birthday is amazing! Of course, the time off and tasks are just added bonuses in my opinion! Cons My only critique is that I can't see how much PTO I have available. I can only see scheduled paid days off that are coming up. That may be due to my company though, I'm not sure. Review Source VR Verified Reviewer Recruiting and People Operations Human Resources Used the software for: Less than 6 months ### "Great software, would recommend! " December 3, 2018 4.0 Pros How easy the implementation was! We were able to start using Sapling almost instantly, which meant we were able to speed up our onboarding process and save time right from day one. Cons There are some features which were not so intuitive, and we had to ask how to do them. But once you know what to do, it is easy to use. Review Source NG Nick G. Customer Implementation Coordinator Intern Hospitality Used the software for: Less than 6 months ### "It's been easy viewing my tasks and referencing my profile to see what my teammates names are" July 17, 2018 5.0 It's made training and onboarding easy Pros It's laid out simply so it's easy to navigate to each area. I also love that I can see my entire team on here. Cons Sometimes it was difficult to find a task again if I accidentally marked a task as completed when it wasn't. Review Source Response from Kallidus December 1, 2018 Congrats on the new role! Thank you for taking the time to provide us with your insights. We are glad to hear that your onboarding and employee experience were enhanced by using Sapling. We are always looking to make improvements where we can, so thank you for identifying your pain point with tasks. If you ever wanted to locate all completed tasks, you can do so by navigating over to the historical tasks and selecting on completed. This will provided you with an overview of all completed tasks. JF Joao F. User Computer Software Used the software for: Less than 6 months ### "Great for Task and Onboarding" July 20, 2018 5.0 Centralized platform to manage employees and assign tasks for onboarding Pros Easiness of use combined with the option to scale according to business needs. Sapling provides a great platform to ensure employees stay organized. Cons Sapling has its own limitations and does not support a variety of other onboarding features that might be available through other solutions. Still, I believe this to be the best option for usability Review Source Response from Kallidus December 1, 2018 Thank you for taking the time to review us. We are glad to hear that you found Sapling's interface intuitive. We are always looking to improve our platform and have new exciting releases upcoming. If you have any feature request, we'd love to hear about them. VR Verified Reviewer Product & Operations Manager Information Technology and Services Used the software for: 6-12 months ### "Sapling Review" December 13, 2019 5.0 It's a great HR tool that helped us starting from great employee onboarding experience to day-to-day work maintenance. Pros My most favorite features are Managing Time Off and Org Chart. Managing Time Off: it's easy to request time off and see how much has already been taken/ still available. Org Chart: so helpful to find the needed person/ contacts when the company is not small. Cons Ideal software. really. I can't think of anything right now I would love to be changed. At least from the user perspective, it's great. Review Source VR Verified Reviewer Student Higher Education Used the software for: 6-12 months ### "Solid for students learning economics" August 30, 2019 4.0 Pros It told me what I did wrong in my homework problems. Cons At times some of the graphs were difficult to adjust. Review Source VR Verified Reviewer Product Manager Computer Software Used the software for: Less than 6 months ### "Best onboarding experience I've had yet" December 13, 2018 4.0 Pros 1\. The segmented approach to filling in forms make it very easy to complete forms 2. I like the prioritized approach to tasks with the clear red/green markers Cons 1\. The calendar doesn't clear delineate between tasks that I have and other events 2. The task window has too many things going on; assignee, workflow, completed by, etc. These feilds could be hidden in advanced area that would allow the user to focus on actual tasks. Review Source Similar Products Featured ## Related categories [Onboarding](https://www.capterra.com/onboarding-software/)[Human Resources](https://www.capterra.com/human-resource-software/)