# ESET Endpoint Security Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ESET Endpoint Security the right Computer Security solution for you? Explore 1169 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews --- ESET Endpoint Security 4.7 (1169) [View alternatives](https://www.capterra.com/p/151915/ESET-Endpoint-Security/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ESET Endpoint Security Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews Manuel F CISOComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years. “It is an excellent option for companies with other security solutions for correlating security info (something like SIEM or MDR services) mainly for the excellent price-feature relation.“ May 7, 2024 Willem G Commercial managerComputer & Network Security, 11 - 50 employeesUsed the software for: Less than 6 months. “Its firewall is weird.it tends to block devices like printers or other devices.u have to whitelist which is an irritation“ February 17, 2026 ZR Zalman R ITWholesale, 201 - 500 employeesUsed the software for: 1-2 years. “Even the basic Anti Program has many features that enhance protection.“ February 2, 2026 Manuel F CISOComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years. “It still lacks some features that other competitors have, like complete integration with other security solutions like firewalls, network security devices, etc.“ May 7, 2024 PK Peter N K Cyber Security EngineerComputer & Network Security, 51 - 200 employeesUsed the software for: More than 2 years. “Offers a multi layered defense which helps in detecting any kind of threat and providing the best protection ever.“ October 26, 2024 Fernando S Support SpecialistInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “All the other endpoints are big, bulky slow tanks that will fire upon every kind of thing they don't know, slowing your everyday work.“ June 26, 2024 CF Chad F Customer successInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “It supports more than one device for example smartphone, laptop and desktop on a single license.“ January 13, 2025 AS Amy S OwnerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “I installed it to get some malware off my computer and ended up getting a whole mess.“ March 3, 2025 ## Showing most helpful reviews Showing 1-25 of 1169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Natan M. Coder Computer Software Used the software for: 2+ years ### "Good protection without slowing down computer" June 13, 2024 5.0 Pros Stops a lot of malware sites. Blocks malware popups and does not slow down the computer Cons Easy to set up. Almost plug and play and does not ask for weird permissions Alternatives considered [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Other antivirus was slowing down the computer. I need protection but also need the computer Review Source Response from ESET June 14, 2024 Hi Natan, We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review. ZR Zalman R. IT Wholesale Used the software for: 1-2 years ### "Eset Business Anti Virus" February 2, 2026 5.0 There are many good technicians that know the program very well. They were very helpful in setting up the console and creating all of the policies that were needed. Pros I changed from Symantec to Eset. I believe their Threat Detection is very good. Even the basic Anti Program has many features that enhance protection. One needs to create policies to allow RDP via VPN. I use it to block add websites that the original website sends me to when clicking on an article to read. I talked with their tech support team when I couldn't get RDP via VPN to work. They logged on and created the necessary rules. The console management is excellent. Cons I can't think of anything. Maybe price? This is the business version. I don't know if the home has all of these extra protections. This is not a program that can be installed and walk away. Switched from [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) No tech support, Product was being discontinued according to other IT people Review Source Response from ESET February 24, 2026 Thank you for choosing ESET endpoint protection, and for taking the time to write a review. We're glad you've had a positive experience with our product and its management console. Your feedback has been passed along to our team, and we appreciate your input. Thank you for choosing ESET! Thanks for spreading the word! You can earn rewards when you refer friends to ESET. Your trust means a lot. Pass it on and get rewarded for every friend you refer. https://refer.eset.com/trustpilot-rep-us https://refer.eset.com/trustpilot-rep-ca DT Daniel T. IT Engineer Automotive Used the software for: 1-2 years ### "Good for the price but I am tempted to try more expensive options " February 15, 2025 3.0 Good price point compared to other products but I have been left wanting as I have had a few issue with Eset Pros Great Price compared to other products on the market and the UI is very intuitive Cons Installers have to be updated very often. When something fails it does not give you great detail on what went wrong Reason for choosing ESET Endpoint Security The product was double the cost of Eset Endpoint Security Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Price and the performance of the product was not good enough Review Source Response from ESET March 10, 2025 Thank you for your honest feedback, we really appreciate it. We're constantly working to improve our products and your comments will help us do that. Thank you for using ESET! AA Amed A. Senior Full-Stack Engineer Leisure, Travel & Tourism Used the software for: 2+ years ### "What we experts are raving about ESET." October 7, 2024 5.0 Super simple to set-up, upgrade and use. Pros I get the most innovative technologies that predict, prevent and most importantly detects every threats in the system. It is quite up-to-date making it perfect for fighting latest cyber threats. Cons Before I implemented ESET, my devices were getting slower and slower by the day. I can only point out improvements in my way of doing things. Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Updating this tool was my biggest concern. The help desk was way too hard to reach. Review Source Response from ESET December 2, 2024 Thank you for choosing ESET as your cybersecurity provider, and for taking the time to share your thoughts on our products. Your feedback is valuable to us, and we appreciate the time you have taken to provide it. BG Brennan G. Help desk specialist Insurance Used the software for: Less than 6 months ### "Effective enterprise security solution" February 18, 2025 4.0 Good. Little if no complaints from users, and despite the "cons" listed, it is still a good product Pros Robust security solution, great replacement compared to Kaspersky Cons In a VDI instant clones environment, we've come across numerous glitches in the admin center, mainly with not all user PCs showing up. Switched from [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Kaspersky isn't listed. We did not switch from Malwarebytes. Kaspersky was banned in the US so we had to make the switch to a different solution. Review Source Response from ESET March 10, 2025 Thank you for your honest feedback, we really appreciate it. We're constantly working to improve our products and your comments will help us do that. Thank you for using ESET! MG Mario G. IT Director Retail Used the software for: I used a free trial ### "Tremendous offerings and features, for the knowledgable IT staff" March 25, 2025 5.0 Good experience, very diverse set of features, but in the end was too complicated and expensive for our final decision. Pros A very comprehensive suite of tools for business protection. Cons Steep learning curve, things like policy management and firewall rules can be challenging. Alternatives considered [OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/)[Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Reason for choosing ESET Endpoint Security We settled on Webroot. ESET was great, but too difficult for our IT staff to manage. It was also slightly more expensive for our environment. Review Source Response from ESET April 9, 2025 Thank you for choosing ESET as your cybersecurity solution, and for taking the time to write a review. We're glad to hear that our software is meeting your needs and providing you with peace of mind. We appreciate your business and look forward to continuing to serve you in the future. CF Chad F. Customer success Information Technology and Services Used the software for: 6-12 months ### "Prevents devices from being infected" January 13, 2025 4.0 It supports more than one device for example smartphone, laptop and desktop on a single license. Pros This endpoint security is able to detect identify and analyze and I incoming malware on a device and it did not find the user to take action immediately before the device is being infected. Cons I love this endpoint because all of them comes in one package of ESET PROTECT. Review Source Response from ESET January 23, 2025 Thank you for your honest review and endorsement of ESET, we truly appreciate it! We're glad to hear that you've had a positive experience with our software. We'll be sure to pass on your compliments to the team. JM Jolly M. Data Associate Information Technology and Services Used the software for: 2+ years ### "Helping business achieve a sustainable growth by providing expert guidance and security." August 21, 2024 5.0 Features like vulnerability remediation, next-gen antivirus, browser security, remote desktop management, endpoint security and Identity and access management are quite beneficial to me. Great job. Pros For many years, we had been looking for a solution that integrates seamlessly with existing infrastructure and offer robust threat detection capabilities. A friend introduced me to ESET and my problem was solved. We have tested and implemented this cyber security software for years and it is excellent. Comes with AI powered insights and customizable dashboard. Cons The only challenge I have seen is that new users may find it challenging to get accustomed to all the features which should improve with time. Switched from [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/)[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) This tools had a lot of additional packaging costs other than what was originally listed therefore ended up misleading. Review Source Response from ESET December 2, 2024 Thank you for choosing ESET as your cybersecurity provider, and for taking the time to share your thoughts on our products. Your feedback is valuable to us, and we appreciate the time you have taken to provide it. SB Simon B. CTO Computer & Network Security Used the software for: 1-2 years ### "ESET - One of the best in the industry" September 9, 2024 5.0 Very positive. It is genuinely one of the best products in their sector. Pros Very good product. Low impact to the endpoint being protected and always independently reviewed as one of the best products in terms of protecting against spam, false positives and phishing attacks Cons Nothing. Great partner network to acquire the licesing. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) Reason for choosing ESET Endpoint Security Crowdstrike are too expensive and had a recent huge issue taking endpoints offline. Review Source Response from ESET December 2, 2024 Thank you for choosing ESET as your cybersecurity provider, and for taking the time to share your thoughts on our products. Your feedback is valuable to us, and we appreciate the time you have taken to provide it. Willem G. Commercial manager Computer & Network Security Used the software for: Less than 6 months ### "Simple edr" February 17, 2026 4.0 Eset is probably a good entry level.its good for ilder pcs .it does not use much resources which helps. Pros It is very easy to install and use.it does not use alot of system resources when it is running.it runs very fast Cons Its firewall is weird.it tends to block devices like printers or other devices.u have to whitelist which is an irritation Review Source Response from ESET February 24, 2026 Thank you for your detailed, 5 star review. We appreciate your feedback and will take it into consideration for how we proceed in the future. Thank you for choosing ESET as your cybersecurity provider. Thanks for spreading the word! You can earn rewards when you refer friends to ESET. Your trust means a lot. Pass it on and get rewarded for every friend you refer. https://refer.eset.com/trustpilot-rep-us https://refer.eset.com/trustpilot-rep-ca RK Rick K. Sys Admin Wholesale Used the software for: 2+ years ### "Great Overall Endpoint Protection" February 28, 2024 5.0 Very good product, easy to setup and maintain. Online portal easy to use and well layed out. Most of our users are on thin clients and have profiles on the server. So very important for us to be able to catch stuff in real time but at the same time not have our system slowed to a crawl since everyone is technically using same processor and Ram power. Email security on our Exchange server also catches things weekly. Also get emails for tons of useful webinars to help us further the fight against malware. Pros Very easy to setup and maintain. The online portal allows you to remove old devices very efficiently so you do not overuse licenses. Cons We like everything about ESET as it does not slow the system down like previous endpoint product we used. Alternatives considered [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Reason for choosing ESET Endpoint Security ESET seemed to be more of a complete package for our needs - server, client and email. Switched from [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) We made the switch when Symantec was bought by Broadcom. The support just went downhill during their transition period and online portal was very confusing. Review Source Response from ESET March 4, 2024 Hi Rick, Thank you for choosing ESET as your cybersecurity solution, and for taking the time to write a review. We're glad to hear that our software is meeting your needs and providing you with peace of mind. We appreciate your business and look forward to continuing to serve you in the future. AY Ahmed Y. Presales Team leader Computer & Network Security Used the software for: 2+ years ### "ESET EPP review after using it personnally for 6 yrs. and at work for 2 yrs." December 8, 2022 5.0 very easy and very good interface, they have the fastest updates, also very good exclusion and light on the PCs better offering, ease f use, light on PC so enhance performance. Pros doesn't affect hardware performance, fastest updates, fantastic detection. Cons needs to be for bigger enterprises, offering to servers and data-centers needs to be better. Alternatives considered [AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) Reason for choosing ESET Endpoint Security very easy and very good interface, they have the fastest updates, also very good exclusion and light on the PCs Switched from [Apex One](https://www.capterra.com/p/238492/Trend-Micro-OfficeScan/) better offering, ease f use, light on PC so enhance performance. Review Source Response from ESET December 13, 2022 Thank you for your kind words and endorsement, ESET is truly honored to have your trust. Our team works hard every day to make sure our products are the best they can be and it's great to see that we're meeting your needs. We hope to continue providing you with the protection you need for years to come. WL Warren L. General Manager Information Technology and Services Used the software for: 2+ years ### "ESET - Reliable, Affordable and great support." June 6, 2022 5.0 We have used Eset for over 15 years now, and it's robust Anti Virus programme, combined with top notch helpdesk is a winning formula. On the rare occasion you need to contact their support, they are quick, precise and incredibly helpful. Pros The ease of use is it's greatest pull. It really is a plug and play solution. Once installed, it sits there doing it's job effectively. Minimal configuration is needed, but you can go as crazy as you want with it. Cons other AV vendors have started to add in third party software updating. This would be received well within ESET. Reason for choosing ESET Endpoint Security We chose ESET, as it has it's main UK office not far from us so was a well thought out choice. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) We found Norton to be very hungry on resources, whereas ESET is very lightweight. Review Source Fernando S. Support Specialist Information Technology and Services Used the software for: 2+ years ### "Small, fast, powerful, expensive" June 26, 2024 4.0 Get a discount and you have a winner. All the other endpoints are big, bulky slow tanks that will fire upon every kind of thing they don't know, slowing your everyday work. ESET is different! Pros Unbostrusive, very fast, and very reliable on detections. It's so small that you even won't notice unless you face a problem, in which case it will help you to remove it. Cons Malware detection could be better. Also is a bit on the expensive side, especially for companies. Review Source Response from ESET June 28, 2024 Hi Fernando, We are happy to hear that ESET is your trusted security provider and that you appreciate it's support and value. Thank you for sharing your review. Themis D. Head of digital marketing Furniture Used the software for: 2+ years ### "Eset is a must have toold for your company" June 3, 2024 5.0 Eset Security in one of the most useful software for our company. Pros We use Eset in order to protect every aspect of our company's network, computer's etc. and it is very useful Cons I havent fount anything that could be negative in our use. Review Source Response from ESET June 6, 2024 Hi Themis, Thank you for choosing ESET and for your positive review! We're glad to have you as a customer and that our products are meeting your needs. AK Alan K. IT Manager Financial Services Used the software for: 1-2 years ### "ESET works wonders" June 5, 2024 5.0 Pros ESET Endpoint Security provides our users with the security we need. Cons ESET administrator dashboard takes a bit to get used to but it's intuitive after knowing it well Review Source Response from ESET June 6, 2024 Thank you for sharing your awesome review, Alan! CM Calum M. IT Manager Construction Used the software for: 1-2 years ### "Secure by Design" November 17, 2023 4.0 Antivirus software is non-negotiable, so anything that makes it easier to manage across a network is welcome. Having used Bit Defender and Sophos in the past, ESET Endpoint Security compares well. In terms of detection and security, they all tend to perform similarly, so the choice comes down to manageability - ESET works well in this respect. Pros ESET Endpoint Security is a full-featured cloud-based security suite that monitors my Windows endpoints in real-time, allowing me to monitor them all remotely, wherever they are in the world. I like being able to control, update, reboot and monitor them from the comfort of my desk. Cons Because it's so feature-rich, ESET Endpoint Security can be quite an involved deployment. Distributing the agent and applications to my endpoints using Active Directory was fairly tricky but once set up just works. Review Source Response from ESET February 5, 2024 Hi Calum, Thank you for choosing ESET, and for taking the time to write a review. We are glad to hear that you are happy with our products and that they are working well for you without causing any issues. Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing ESET! Oscar A. Manager Information Technology and Services Used the software for: 2+ years ### "Eset - Good option for device protection." December 14, 2021 5.0 In general we have done quite well. We are currently in our second contract renewal and have added more licenses. I, like several of my colleagues, request this renewal as it allows us to protect our mobile devices and does not affect performance. Pros What we like the most is the use of device resources, it does not consume them and allows the device to operate more efficiently. It is very easy to renew licenses and associate devices to them. The licenses are valid for both PCs and smartphones. A license can be associated with multiple devices. Cons There is nothing in itself that I do not like about this tool in general. I think I could improve on simplifying the permission policies, not all users know how to add the necessary exceptions for file sharing and collaboration tools. Review Source VR Verified Reviewer Marketing Director Hospital & Health Care Used the software for: 1-2 years ### "Protection available at your beck and call" August 22, 2022 5.0 Even though there are other solutions available at a lower cost, the performance and effectiveness of these solutions in removing all kinds of viral dangers make it clear that they are well worth the money. Taking very good care of the private information that is stored on our computers is worth a significant amount more than the price of the program itself. On a consistent basis, multiple evaluations conducted by impartial parties affirm our selections. Pros I was quite impressed with ESET's capacity to detect potentially malicious actions and to do scans on a regular basis. It has a user-friendly interface and comes equipped with capabilities like text encryption and encryption for portable media. It is not difficult to install, and consumers may easily obtain it. After a system reboot, it is necessary for employees to enter a password, which significantly increases the level of security. Cons If employees fail to remember their passwords or enter them frequently incorrectly, the server's connection will be severed, and a wipe will be necessary. Because of this, we are unable to access a number of the websites that we typically browse on a daily basis. It is inconvenient to have to unblock a website yourself or to have to ask someone else to do so on your behalf. It would be wonderful if there were more frequent updates. Review Source Response from ESET September 19, 2022 Thank you for taking your time to leave such a detailed and great review. We are happy to be your cybersecurity provider. Daniel P. Developer Computer Software Used the software for: 2+ years ### "Protect your company's network with this market-referenced tool" February 6, 2023 5.0 It is very easy and intuitive to use, it even makes a recommendation what to do when I am infected with viruses. It has plans with great prices and good time to test for free. The ESET company is very good, I've been using it for years. Pros It has a range of features to protect our company's network, it is well updated and functional. When it is well configured it does its job very well. It can be installed both locally and in the cloud. Very easy to find good reviews on the internet from security analysts. Cons Sometimes the scan takes too long and consumes too many machine resources, slowing down the machine. Review Source Response from ESET February 13, 2023 Thank you for your feedback, we're glad to hear that you've been pleased with our product. Our goal is to provide world-class security software that is light on system resources. We appreciate your business and hope to continue serving you in the future. Beatrice K. Financial Analyst Financial Services Used the software for: 6-12 months ### "Simple yet Reliable Software for Maximum Virus Protection " August 4, 2023 5.0 ESET provides reliable security against different threats, so you don't have to install different programs to enjoy maximum security. It is relatively easy to set up for someone with basic skills but a beginner might need help. You can adjust the settings from a central point based on the common threats and the security you need. Pros I like ESET because it provides a central control panel that ensures we have standard security across all computers. The IT team can easily make adjustments or upgrades conveniently from a central console. ESET works in the background without unnecessary popups and does not slow down the computer. It also provides wholistic protection against virus, malware, phishing, ransomware and similar threats. Cons Its control and customization features make requires some skills and experience. Beginners need guidance to optimize the settings and the results. There is nothing else I don't like about ESET. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Wholistic endpoint security Review Source Response from ESET August 8, 2023 Thank you so much for your 5-star review! We're thrilled to hear that you find ESET's central control panel and seamless background operation impressive. It's great to know that our software provides holistic protection against various threats without causing any slowdowns. We appreciate your feedback on the control and customization features, and we're here to support users of all experience levels. Your trust in ESET for reliable and comprehensive endpoint security means a lot to us! MP Maureen P. Reviewer Accounting Used the software for: Less than 6 months ### "ESET Endpoint Security does its job well, so you can comfortably focus on your business" January 16, 2023 5.0 Overall, I have had a very good experience with ESET Endpoint Security. I would recommend this product, as it is very good, and does what it advertises. Pros There are many features to be noted about this software, such as that it has a bonus 'secure browser feature' which protects sensitive data while browsing on the internet. Other good features noted include an advanced memory scanner (the software detects and defends against fileless malware, which is something that is not easily detectable), ransomware shield (the software picks up on any ransomware attacks blocking such attempts) and brute force attack protection (the software defends against remote 'hacking' attempts at the VPN, protecting against the potential guessing of credentials from remote connections). As a small business owner, this software provides a good level of comfort, as I know my business is holistically protected, as I can focus on what I do best. Cons Since installing the software, I have noted that the performance of my computer is a bit slower. However, this is not a major flaw at all. Review Source Response from ESET January 18, 2023 Thank you for choosing ESET for your cybersecurity and for taking the time to write such a kind review. We look forward to continuing to serve you in the future. GS George S. Receptionist/ Accounts Clerk Information Technology and Services Used the software for: 6-12 months ### "ESET has advanced features to provide several layers of security against malicious software" September 11, 2023 5.0 ESET monitors our devices effectively and keeps all potential threats away. It shows very few alerts or pop-ups and does not cause the computers to slow down. It is relatively easy to set up compared to its competitors. However, we experience some false positive notifications which might cause unnecessary panic. Pros ESET has an intuitive design which makes it fairly easy to use without trouble. You can check the security status and customize the settings easily especially if you have basic understanding of the function of each security feature. It offers real-time monitoring and guards devices from viruses, malware, and other malicious apps. It updates regularly to capture emerging threats from different sources. Cons Advanced settings might be complicated for non tech savvy users. If you want to enhance security for whatever reasons, you might need to involve a tech savvy person or take time to learn. It is relatively expensive and I'd appreciate if they reviewed the rates downwards. Switched from [Microsoft Defender for Endpoint](https://www.capterra.com/p/219686/Microsoft-Defender-for-Endpoint/) ESET has more customizable security features Review Source Response from ESET September 12, 2023 Thank you for your outstanding 5-star review and valuable feedback! We're thrilled to provide you with advanced security features and an intuitive interface. We appreciate your insights on the pricing and understand your concerns. Your security and satisfaction are our top priorities. ESET will continue to protect your devices effectively, with the aim of minimizing false positives in the future. Stay secure with ESET! 🛡️😊 JG Julia G. Teacher Education Management Used the software for: 2+ years ### "ESET Endpoint Security" January 28, 2023 1.0 The overall experience with ESET is comfor, stability and safety but due to an unprecedented incident, I am reluctant to continue using it currently. Pros I love ESET for its frequent scanning of potential viruses and threats. It provides instantaneous feedback and gives me alerts. Cons Once many years ago, ESET did not protect me from a Virus and my computer got some major problems. I had to have AVG installed by my previous employer IT rep. Review Source Response from ESET January 31, 2023 We are very sorry to hear you are having issues. Customers love ESET for its ease of use and I am sure we can help. Please take a moment to visit our many resources for help at https://www.eset.com/us/existing-customers/ or visit our support page at https://support.eset.com/en. We want you to ensure you continue to use our product and experience a safe and secure system. VR Verified Reviewer Chief Designer Used the software for: 1-2 years ### "Set it and forget it! ESET offers a convenient and effective one stop security solution" April 20, 2018 5.0 I haven't lost time or money or business because my computer is protected and I'm not vulnerable to attacks. That's basically an ROI of priceless if you ask me. Pros Currently I am using ESET on my work laptop. I am a small freelance business and just have the one computer to protect at the moment. I also purchased another license to install on my parents' computer as they have been very prone to viruses in the past. Pros - Set it and forget it - I basically set up this software once to run automatic scans and I haven't had to bother with it much more than that. - Anti-theft feature - this feature allows you to locate your computer no matter where it is if it gets stolen. Thankfully haven't had to try this feature out, and I hope that I never have to, but it's pretty comforting to know that I have it. - Parental control - I don't use this, but you can basically set up different profiles for children when they browse the web to block certain sites - Secure browser for banking and financial websites - ESET launches its own browser when you go to any financial or banking websites. As I understand it, they encrypt everything over this secure browser - Chock full of other features like personal firewall, email protection, webcam protection, etc - Automatic prompting when you connect an external drive to scan it. Cons Absolutely nothing. So far I have found ESET to be very easy to use and I haven't come across any negatives. Everything from setting up automatic scans to enabling the anti-theft feature through their website has been super smooth. No issues with this whatsoever and it's extremely easy to use. Well worth it. 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