# Marker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Marker the right Quality Management solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152269/Marker/reviews --- Marker 4.8 (55) [View alternatives](https://www.capterra.com/p/152269/Marker/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Marker Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews CO Christian O DesignerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “It works great to create tickets and integrates nicely with Trello (and many other Kanban-style software).“ July 6, 2023 BS Ben S President, OperationsInternet, 51 - 200 employeesUsed the software for: 1-2 years. “Marker saves our team tons of time by allowing our clients to report bugs and issues on the software we developer quickly and efficiently.“ March 2, 2023 CO Christian O DesignerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “Very nice interface and integrations.“ July 6, 2023 BS Ben S President, OperationsInternet, 51 - 200 employeesUsed the software for: 1-2 years. “Clients feel empowered to be able to send feedback with zero friction or issues.“ March 2, 2023 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alex G. Software Engineer Internet Used the software for: 6-12 months ### "Easy way to share visual issues" March 13, 2018 5.0 This is the kind of software that saves you time allowing you to focus on what really matter. Pros As a developer, I love that all issues reported into Jira actually come with the source URL and information about the user environment (Browser, OS, screen size, ...) Cons I really hope that the team at Marker.io will build the ability to edit the built-in bug reporting template Review Source Response from Marker.io March 27, 2018 We now support a custom bug report template help your colleagues & clients report bugs that fit your developers' needs. Just go to your dashboard and you'll see this a new tab allowing you to edit your bug report template. BS Ben S. President, Operations Internet Used the software for: 1-2 years ### "Does a few, specific things \*extremely\* well." March 2, 2023 5.0 Pros Marker saves our team tons of time by allowing our clients to report bugs and issues on the software we developer quickly and efficiently. Clients feel empowered to be able to send feedback with zero friction or issues. The resulting tickets go directly into Jira so we can prioritize alongside all of our other work. Marker is perfect for what it sets out to do.Also - their support is fantastic. The \[sensitive content hidden\] is responsive and takes care to act on feedback and feature requests super quickly. Cons N/A - it is perfect for what it aims to do. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Jira is great for overall work management, but for bug reporting, it lacked the features and ease of use that Marker offers. Review Source CO Christian O. Designer Marketing and Advertising Used the software for: I used a free trial ### "Marker is great for some things but not others" July 6, 2023 4.0 Very nice interface and integrations. May be a bit too expensive for a single web designer/developer. Would like to see on-page integration. Pros I tried Marker for QA and issue tracking on websites. It works great to create tickets and integrates nicely with Trello (and many other Kanban-style software). There is a nice integration for allowing users to post their feedback either as a guest or a registered user. Cons Marker does not have real-time live issue tracking for website projects. This was crucial for me so that there were no duplicate tickets on a single page. There are probably workarounds but I wanted something that would allow me to navigate to a webpage and see the tickets associated with it directly on the page. Alternatives considered [Pastel](https://www.capterra.com/p/176456/Pastel/)[Markup](https://www.capterra.com/p/206850/Markup/)[Webvizio](https://www.capterra.com/p/246343/Webvizio/)[Ruttl](https://www.capterra.com/p/202384/Ruttl/) Reason for choosing Marker I tried the Marker.io trial version but it did not meet my specific needs. Review Source Vincent L. Cofounder, Head of Product & CEO Used the software for: 1-2 years ### "Bug reporting has never been easier since I've been using Marker !!" March 28, 2018 5.0 Pros Before Marker, it was very difficult to explain a bug to my development team. I had to take print screens, then send by email, explain in the email the bug, etc. Thanks to Marker, it became very easy! all done in <10 seconds! Cons It would really be nice if the team could add video recording as a new feature to capture more dynamic bugs Review Source Sean H. Digital Strategist Design Used the software for: 1-2 years ### "Premium capture and annotate tool built for Agencies" March 14, 2018 5.0 Pros Marker.io makes it easy for our clients, project managers, QA and designers to report bugs and issues to our development team via Trello and other support services we employ. Cons If Marker.io could grab the content of the console log, that would be awesome. Also, really looking forward to having access the Browserstack integration! Review Source Thomas K. Chief Executive & Co-Founder Computer Software Used the software for: 6-12 months ### "Super simple way to report web app issues to my team" March 13, 2018 5.0 Saved a bunch of time and it was a really easy setup with the Chrome (and now Firefox) extension. Pros GitHub integration was the big winner for me. As soon as I spot a bug in our web app, I report a GitHub issue without having to log into the GitHub interface. It's a big time-saver for me. Cons I'd love for the ability to create and edit different bug report templates for separate GitHub repositories. This would be really helpful and save me even more time :) Review Source David D. Founder & Director Used the software for: 1-2 years ### "Reduced our QA process time by 60%" March 14, 2018 5.0 Pros Marker.io is all about reducing the number of steps and it has helped us reduce our QA process time by more than 60%. Cons Can't wait for the Browserstack integration to get out of beta so that all issues reported via Marker.io will include the meta data of the Browserstack device Review Source Vincenzo R. CEO Internet Used the software for: 1-2 years ### "It just works perfectly! " March 13, 2018 5.0 Pros Very easy to use visual tool. I use it all the time to explain things to customers or to create documentation for our knowledge base. Cons I would like to be able to capture screenshot outside of webpages. A Mac app would be a great improvement! Review Source Sebastien D. Director - Acceleration Program Used the software for: 1-2 years ### "Huge time saver!" March 13, 2018 5.0 Pros t's really impressive! I had tried hundreds of similar tools and no one compares with Marker.io. Huge improvement to my workflow. Cons Maybe the only thing would be the ability to capture the console logs when I report a bug. Review Source Jean-Marc P. CEO & Fondateur BetterStreet Used the software for: 6-12 months ### "Simple way to share product feedback " March 14, 2018 5.0 Ease of use...screenshot commenting, integration with Trello, daily usage Pros I initially signed up for the Jira integration but the Marker.io is much more than that. I use Marker.io as soon as I need to get a point across Cons I think the pricing is a bit steep, especially for small teams but once you've started using it, it's hard to stop paying. Review Source AB Andrea B. Head of Bizdev Marketing and Advertising Used the software for: 1-2 years ### "Reporting GitHub issues is now a pleasure " March 13, 2018 5.0 Win time and be loved by your dev team. Pros As an account manager, I'm constantly in touch with our customer who report improvements ideas and small bugs. Marker.io makes is easy for me to log that for our development team Cons A desktop application to capture feedback outside of the browser window would be awesome, especially for desktop-based apps. Review Source SB Steffen B. CTO Computer Software Used the software for: 6-12 months ### "Best & first bug reporting app to be adopted across all departments" March 18, 2018 5.0 Creating bug reports really easy and in a consistent manner across the whole company. Pros It's ease of use and simplicity. - While we started using this with Trello, we have switch to Productboard for our main PM-tool. - No problem for Marker - It's just send the bug report/screenshot to the inbox-email instead Cons It' limited to the browser only. We sometimes need to capture stuff outside the browser. - And video recording would be a big plus as well. Review Source SL Steven L. QA Used the software for: 6-12 months ### "I use marker io on a daily basis. It has definitely made posting github issues easier" March 22, 2018 4.0 Pros The github/ slack integration is by far the most useful portion. Being able to directly create github issues had improved our efficiency Cons Not being able to add github labels. The github repo list can be slow -ish to load. I wish there was improved slack integration Review Source JL John L. Director, Technology Learning Services Used the software for: 6-12 months ### "An amazing and easy to use product for web page updates" March 22, 2018 5.0 I enjoy finding new software tools that work. This one was definitely easy, to use, intuitive, with a smooth and easy work flow. Pros On a recent web update page project, I use Marker.IO to easily capture screen shots to collaborate with my team. The integration for Trello made the workflow so easy and by assigning my team the tasks with deadlines. Cons I think they fixed the ability to be cross web browser compatible so if anything, its even more impressive and easy to use. The only thing I can think of is to add more API tools for integration Review Source PO Patrick O. Dispatch Coordinator Translation and Localization Used the software for: Less than 6 months ### "Simplifies bug tracking via Trello" March 22, 2018 5.0 Productivity, Ease of Use and collaboration. Pros Ease of use and how I can draw on the screenshots and add additional comments before submitting to Trello. This process makes it quick to understand what an issue is and how to correct work on it from a team perspective. Cons Wish it worked with Firefox browser. Currently using it in Chrome and be nice to use in other browsers Review Source IS Ifat S. QA Engineer Computer Software Used the software for: Less than 6 months ### "My overall experience with marker.io has been good." March 25, 2018 4.0 Pros Works well. The customer support is highly responsive. I had a video chat with a couple of your representatives and it was great! Cons I'm used to using Bonfire (which is now Jira Capture) and I'm missing a few features, like I mentioned in the video chat I had with you guys (the template management feature). Review Source RC Richard C. Marketing Director Retail Used the software for: Less than 6 months ### "Excellent - such a useful tool for web development work and card generation for Trello." March 23, 2018 5.0 It has made communication with the design and development agencies we work with much easier and massively more efficient. Pros Easy Trello card generation, with clearly labelled/drawn on screenshots - this is immensely valuable when working with agencies. The wide variety of drawing tools and ability to write detailed notes & instructions is better than any other screenshot tool I've used. Cons Sometimes some of the drawing tools don't behave properly; the text tool is the worst, sometimes the cursor ends up miles away from where the text is actually appearing! Would love a straight line drawing tool too, as opposed to the current freehand tool. Review Source YB Yoran B. CTO Used the software for: Less than 6 months ### "Amazing UX. We all love Marker.io at Sutori." March 13, 2018 5.0 It saved us a lot of time during QA. Pros I love how easy for my team to send me bugs and feedback directly into our GitHub issue tracker. The meta data that comes with each screenshot makes it super easy for me to understand and reproduce issues. Cons I really wish it was possible for Marker.io to capture the console logs to help me understand errors. Review Source FA Flavien A. Web developper Information Services Used the software for: Less than 6 months ### "We use Marker.io to point out bugs and suggest enhancements in our apps" March 26, 2018 5.0 Pros The integration with Trello to organise our review and the web browser app to use directly in our platform Cons Sometime it is not so easy to explain the problem without hiding stuff and colours are not contrasted enough Review Source VR Verified Reviewer Senior Developer Design Used the software for: 1-2 years ### "Easy to capture and send to slack!" March 22, 2018 5.0 Pros Integrates with Slack to make project QA a breeze. Marking up screenshots for client support saves so much time. Cons No current way to capture a hover or dropdown effect. This is available with some desktop applications that allow you to delay the capture for a few seconds so you can click or hover over an element. Review Source VR Verified Reviewer Head of Product Commercial Real Estate Used the software for: 6-12 months ### "We found it easy to start using marker.io and now it's an important part of our QA process." March 26, 2018 5.0 Pros Collecting product feedback and logging bugs visually with marker.io and a trello integration has proven to be really useful for the team. It is especially useful gathering feedback from business users on the team who may not have experience communicating about product features or bugs; the ability to mark up a screenshot removes the ambiguity that usually arises in these flows. The light-weight, visual and integrated nature of marker.io is perfect for our team. Review Source VR Verified Reviewer Director Used the software for: 1-2 years ### "Perfect for QA & product feedback" March 14, 2018 5.0 This product saves us so much time, I recommend it daily to users! Pros Marker.io is a key tool for our development team. I love how they completely reinvented bug tracking via deep integrations. Cons The ability to record video is the one feature that I miss the most as sometimes bugs are easier to explain with a short Gifs Review Source SV Seb V. developeR / manager Computer Software Used the software for: I used a free trial ### "Nice product and helpfull staff" February 1, 2023 5.0 I used it only for 2 weeks, but the experience is as good that I subscribed for a year. I think it is expensive, but the time saved using these bug reports will make up for it. Pros When customers file bug-reports the usually don't give the right context. With marker I have a screenshot with the possibility to draw / write on and i have very useful metadata (OS / browser / size / url /reporter etc)My client uses Jira, and the 2-way connection with Jira is very welcome! Cons I miss the feature to sync comments trough a integration (jira) Reason for choosing Marker Just found marker, tried it, loved it. Review Source Response from Marker.io February 2, 2023 Hey Seb, thanks so much for taking the time to write such a good review! As always, let us know if you can help with your setup or anything else :) Matthew W. Co-Founder Retail Used the software for: 6-12 months ### "Using marker.io alongside Trello for project managements has streamlined our bug tracking" March 26, 2018 5.0 Pros I love how simple it is to create a screenshot, markup the image to point out the issue and the fact that it supplies additional information such as the users browser version, resolution etc. Cons It was a bit difficult to figure out how to delete screenshots at first, besides that its done everything I've needed it to! Review Source VR Verified Reviewer Chief Technology Officer Aviation & Aerospace Used the software for: Less than 6 months ### "Gets the job done and saves time!" March 22, 2018 4.0 Makes reporting issues vastly simpler and more consistent Pros Easy visual capture enriched with critical environmental details Encourages consistency, but allows for flexible and fast reporting Integrates with backend project management systems Cons No option to set up integrations at the company level - leaves the integration up to each user Lacks workflow sophistication - integration with backend systems can feel very open-ended Review Source Response from Marker.io March 27, 2018 We now allow you to set up an integration on a company level. This way, your team members don't have to sync their own account. It's super fast to onboard your whole team or clients if you're an agency! Could you send me an email at ev@marker.io so we can enable that on your account? Similar Products Featured