# One Call Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is One Call Now the right Emergency Notification solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152597/One-Call-Now/reviews --- One Call Now 4.6 (25) [View alternatives](https://www.capterra.com/p/152597/One-Call-Now/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of One Call Now Ease of use 4.6 Customer Service 4.3 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gary H. Public Information Officer Religious Institutions Used the software for: 2+ years ### "Excellent way to communicate with church members" August 22, 2019 5.0 We use One Call Now at least once a week, sometimes almost daily, to keep our members informed of deaths, events, announcements, schedules, etc. It's a great tool that keeps everyone apprised of what's happening in the church. Pros Our church has used One Call Now for several years, and it has continually improved. We use it to send out phone calls, emails, and text messages. You can schedule your messages, send to specific groups that you set up, or to everyone in the system. I've found the easiest way is via phone app as you can use your phone mic to record your voice messages. Sound quality is pretty good, too. Cons The phone app used to be buggy but it has greatly improved. The program does cost, but saves so much time and keeps your congregation informed and updated. Review Source VR Verified Reviewer Accountant Accounting Used the software for: Less than 6 months ### "We use one call every day .to keep our team informed of events . announcement, schedules and others " August 19, 2021 4.0 We use one call from six months .in this six months we solve more than one problems such as communication, and text message.etc... Pros Our company has used one calling now for more than sex months. We use it to send our messages also we use it in our company to send out phone call ,also we use it in a certain groups .and it help us to know what the last news . Cons This software is very useful honestly from we use it .we find the communication between us is very easy and simple,and didn't cost so much and the phone app is very simple and any one can use it Alternatives considered [Wati](https://www.capterra.com/p/204314/WATI/)[WATS](https://www.capterra.com/p/176972/skyWATS-com/) Reason for choosing One Call Now Because it's easy to use and available to any one in our company Review Source TB Tim B. administrator Non-Profit Organization Management Used the software for: 2+ years ### "Not very reliable" January 11, 2021 2.0 I am currently looking for alternatives. Pros Able to contact multiple people with a single phone call Cons Not very reliable. Many times the report states I was contacted with the message, but I never even got a call! Several people say the message starts, stops then restarts with out ever completing the message. Several people reported that the message starts in the middle so full information is not conveyed. Review Source CM Carol M. Office Assistant Non-Profit Organization Management Used the software for: 2+ years ### "One Call Now " August 14, 2019 5.0 One Call is great to reach our congregation through phone, email, and text. I can get on the website immediatley. It is wonderful that when we have a prayer request that we can put it out to our prayer groups and the people receive it immediately so they can begin praying for that person or situation. Some people complain they can't understand the voice when they get the phone message, probably talks a little faster than we do, even though I use the voice I think is the slowest. Pros I am the office assistant and this is used for our church. I like it that I can go on the internet at home in the evening if needed and put out a prayer request to our congregation instead of having to go back to the church to put out the message. Cons The pronunciation on some words is not how we say them. I have to keep changing the spelling of the work until I can get the word to sound the way we pronounce it. An example: Blountville. For it to pronounce it correctly I have to change the spelling to Bluntville. And there are some other words that occasionally will come up that way. Review Source VR Verified Reviewer Customer Service Agent Hospitality Used the software for: 2+ years ### "Great Time Saver!" October 4, 2018 4.0 We use this at church to deliver prayer requests and reminders of upcoming events. I find the program easy to navigate for the most part. We have about 10 groups set up which makes it even easier. This has saved us much time and allowed the message to be communicated in the same way to everyone who listens to it. I highly recommend this program! Pros The smartphone app is very convenient for making calls. Cons The smartphone app is very limited in its features. It would be much better if it functioned like the One Call Now web site where I could manage the entire program from the app. Using a web browser on a smartphone is very difficult. Review Source KP Kelli P. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "One Call Now contacts EVERYONE how they like to be contacted." November 20, 2018 5.0 In today's day and age, the old "phone tree" system does not work. But One Call Now calls everyone on your list and keeps recalling. You get a report showing who was contacted and who was unreachable. With the church having so many subgroups, it is nice to be able to select only certain people or groups to call with meeting updates and event reminders; rather than calling everyone at the church, every time. Pros One Call Now will call, text or email your group, whichever they prefer. You can set-up sub groups to call only certain people so that the whole church doesn't need to be called when a youth meeting time is changed. Cons One Call Now charges based on the number of phone numbers that you have in your database. So if you have a home phone and a cell phone for someone, that counts as two numbers. Review Source DN Darrell N. Pastor Religious Institutions Used the software for: 2+ years ### "Reaching the Masses!" July 18, 2019 5.0 I am pastor of a church that averages 80 people in attendance. One Call Now is the best way I know of to effectively communicate information to each member in the quickest amount of time. Within 5 minutes everyone receives information they need to stay up to date with our church. I used this service at a prior church and fell in love with it. Upon coming to my current position I encouraged the church to subscribe to this service and am glad i did. Members are amazed at the clarity of the messages and the options available. THANK YOU ONE CALL NOW!! Pros Ease of use / this is a great communication tool - second to none! Cons I have found no problems with this service. Reason for choosing One Call Now One Call Now is the best way I know to reach the most people in the shortest amount of time. I highly recommend One Call Now to anyone who desires or needs to reach their people in a timely manner. Review Source DR David R. Senior Pastor Religious Institutions Used the software for: 2+ years ### "GREAT CALL SYSTEM TO USE" July 17, 2019 5.0 OneCall has excellent customer service! Rep is my service representative and always takes the time to answer your questions and walk you through any problem you may have. Pros Very user friendly, organized and easy to use. Cons Haven't found an issue yet. But, if you have a problem, they want to know about it. Reason for choosing One Call Now It's simply faster and available to you anywhere should you need to get a message out. Review Source Dan R. School admin Education Management Used the software for: 2+ years ### "One call now" October 28, 2019 5.0 I am very pleased. I researched other options and was pleased with one call now. Pros I like the ease of use and reliability is great. It has an app I can easily use from my android phone. Cons I wish I could select text message instead of voice. But other than that I can no think of anything. Reason for choosing One Call Now Ease of use, affordability, and simplicity. Review Source KI Kenyatta I. Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Solution for our large organization " July 26, 2021 5.0 Love it! Again easy to use and get folks trained on the software. Pros It was important for my organization to select a software that supported our companies emergency notification last. This software was very easy to use and get our people trained. Cons Our people looked for templates to start with when setting up. We ended up having to create our own, which wasn't terrible... Review Source DB David B. Associate pastor Religious Institutions Used the software for: 2+ years ### "time saver/frustration saver" May 15, 2019 5.0 See Pros Pros One Call Now has saved our church countless hours of making phone calls. Instead of having several people making calls, and having the information change from caller to caller, every message is the same! It is quick, accurate, and user-friendly. Cons When I use my phone app, I have to use another app to find my group ID. When I use other apps, my username is pre-entered. The group ID should also be. Review Source Response from GardaWorld May 16, 2019 David, thank you for your review of One Call Now! We appreciate you taking the time and for your business. We will pass along your recommendation regarding the group ID - thank you again! MC Michele C. Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "One Call Now, and Efficient Program" July 22, 2021 5.0 We have had a great experience with the program. We would recommend to other non profit organizations. Pros The program is very easy to use and works very well. We like the reports that are sent so we know who received the message and who did not. Cons We do wish at times that the allowed characters for texting was larger. Review Source KL Karen L. Library DIrector Libraries Used the software for: 1-2 years ### "Review from Ossining Public Library" July 31, 2019 5.0 Pros One Call Now has made such a difference in how much time it takes us to handle emergency closings or late openings. Before, we used an old-fashioned phone tree. It was time consuming and we sometimes missed people, which was not good. Now we just have to make one call and we know that all of our staff and volunteers have been notified. Cons We have one person who is not receiving the calls, but I think she may have inadvertently blocked the number. Reason for choosing One Call Now One Call Now had the most responsive sales and customer service reps and the price was competitive. Review Source ED Elizabeth D. Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Wasn’t what we needed" April 15, 2021 4.0 We enjoyed it while we used it. The price increased over the years. It just wasn’t useful for us as times changed. Pros We used One Call for almost 10 years. We liked the ability to communicate with our congregation. Cons Lack of options. Inability to converse with congregants. Low ‘open’ rate (they wouldn’t pick up or after they hear the chime they’d hang up) No option to text instead. Review Source MC Mike C. Pastor Religious Institutions Used the software for: 2+ years ### "Good call service for churches" May 24, 2021 5.0 For the most part, One Call Now is an exceptionally good service. Pros This is super easy to use and set up. I like the fact that it can call everyone on your list or only certain groups or indivduals. Cons The one complaint I have is that it can only be accessed from the church phone. Many times I have needed to send out a message and have to go to the church to do it. Review Source KA Kevin A. Executive Director of Operations Education Management Used the software for: 2+ years ### "One Call Now " July 23, 2019 5.0 Pros The software is reliable and easy to use. Cons I can not find any problems with your product. Reason for choosing One Call Now Several years ago when we were putting together our school safety procedures we became aware of you r product and heard great things about it. Review Source TW Tony W. Used the software for: ### "Ripoff Artists, Buyer Beware" March 8, 2017 4.0 I had an account with One Call Now for over 6 years. I recently went to create message blast and quickly found out that upon logging in, my account had been expired. I called customer service was informed that the account is auto renewed on an annual basis. I told the guy I had been a customer for 6 years and he had no explanation other than to say call back tomorrow when the renewal team was back in. Here's why they're scam artists, you used to be able to purchase 500 call credits for $. About a year ago they did away with that option and now make you purchase 1,000 credits for $. Not having a choice, I purchased the 1,000 credits. My account now has 350 credits. I was about to use 200 credits but apparently since I haven't paid for credits in over a year, they've chosen to "cancel" my account, rendering my 350 credits useless. They're hoping I call back and pay another $ for 1,000 credits. Screw you people. Dishonest and unethical as hell. I will not be using these criminals again. BUYER BEWARE! Pros Software is fairly reliable. Takes a while to learn to use it but works pretty well once you learn it. Cons Difficult uploading process for lists Review Source SK Steve K. President Utilities Used the software for: 1-2 years ### "Customer Service" January 22, 2021 5.0 Besides the service itself, I would like to say that I have always had good experiences when discussing my accounts and business needs with customer service. For example, my discussion with \[SENSITIVE CONTENT HIDDEN\] was very professional and friendly. She answered all of my questions quickly and efficiently. I enjoyed my talk with her. Pros The service that One Call Now provides has been a great addition to the tools that we use. Having the ability to reach our fellow union sisters and brothers in a single call allows use to get information and facts out quickly and efficiently. Cons I cannot really say that there are any things that I do not like with this service. Review Source JR Justin R. Pastor Religious Institutions Used the software for: 2+ years ### "Does what it says it will do." February 6, 2020 4.0 The price seems high for what it does but maybe I'm not using all the features. Pros Is it software? I always just called in and did it over the phone. I'm sure there is a computer involved so yeah, it's software. But I like how it does the job efficiently. Cons That I can only access it over the phone. Seems tedious, wish I had the data in front of me to see. Also wish it integrated with my Church Management Software. Review Source TB Trevor B. Pastor Religious Institutions Used the software for: 2+ years ### "Time Saver!!!" March 13, 2020 5.0 Awesome! Very helpful. This truly saves me time. Thank you One Call! Pros Easy to set up and use. Able to voice a message from an app on my phone and send it immediately or I can schedule it for future delivery. Cons The only thing I don't like is that I can't change my User name. Even after using it for over two years, I constantly forget it and have to look it up. Review Source jA jule A. office manager Religious Institutions Used the software for: 2+ years ### "Good Product" December 2, 2022 5.0 Pros Great way to send our mass calls to everyone in our directory Cons This is so easy to use I have found no cons with it Review Source aH angello H. IT Tech Education Management Used the software for: 1-2 years ### "I Love This Service" August 13, 2019 5.0 it has allow me to execute task much faster. Pros It is very simple to use and get the job done. Cons It need more characters in text messaging Reason for choosing One Call Now it fit my need Review Source BG Barbara G. Freelancer Writing and Editing Used the software for: Less than 6 months ### "One Call Now" February 24, 2021 5.0 Our church provided use of One Call Now for the church daycare. Although messages were sent through the system, our parents still said they did not get some of the messages sent. On calls that I have received from the system, I have had no issues so as a "user" there have not been any challenges. As an "administrator," there were underlying questions of parents receiving calls. Overall, this product is recommended without any regard. Pros One Call Now offers the ability to create a message and call all users on your call or text everyone on your specific call list. Users have the ability to opt-out if they desire. Cons There is a small learning curve in how to use One Call Now. There have been issues with using the mobile application. Review Source KR Keri R. Customer Experience Mgr Supermarkets Used the software for: 6-12 months ### "Covers most of what we were looking for" November 13, 2018 4.0 Pros Ability to add/subtract employees as they fluctuate. Can make "all calls" from a phone, doesn't have to be at a computer. Fairly simple and easy to use. Cons The voice over for messages is hard to understand at times, you are better off recording your own messages. You have to enter your message in the messages folder before you start a new alert. The process of filling shifts or getting the quota call doesn't seem as effective as it was advertised. Review Source BH Bethany H. Used the software for: ### "One Call Now is easy to use" December 8, 2016 4.0 We use One Call Now to send out messages to our congregation. It is easy to use and very efficient. It gets the word out quickly and effortlessly. Review Source Similar Products Featured