# AMGtime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AMGtime the right Time Tracking solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153952/AMGtime/reviews --- AMGtime 4.1 (18) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 10th, 2026 # Reviews of AMGtime Ease of use 4.2 Customer Service 4.2 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Keith B. IT Director Mechanical or Industrial Engineering Used the software for: 6-12 months ### "AMG is very powerful and should fit most needs." April 30, 2020 5.0 AMG was purchased when we opened a new facility to track workers. We also wanted to avoid "buddy punching", and AMG has a great mix of hardware to solve this. Hand print, facial recognition, and finger prints are all easy to setup to talk with the software. I recently setup smart phone app, and again to avoid buddy punching or fraud, I've forced pictures to be taken when a user swipes, and it records their location using GPS. I could geo-fence this location if needed quite easily in the software by entering the address where remote workers are expected to be. Overall this is a GREAT product that was so much more value for the money. I've had previous experience with TimeTrak, Kronos, and Workday. There is nothing any of those did that is missing in this package that was much more affordable for a smaller company. Pros The software is designed in a way to be flexible and adaptable to fit the needs of business, including those who have reason to be a bit more complex, such as tracking time by time or adjusting by department. Customer Support is friendly, responsive, and "on the ball". Tech Support is usually right with their first suggestion. They can connect in easily with TeamViewer to solve more complex issues. Usually pretty fast to get them on a chat or the phone. Cons For me I think documentation could be better, more thorough. My suggestion would be a manual.... 50, 100, how ever many pages are needed to fully document the features, how to configure them, and how to use them. Most things can be found in the KB online, but I find I have to piece together notes from built-in Help file and the KB to figure out how to configure something. This is why, for me, a manual would be great. more videos on YouTube would be helpful for those new to this product and new to systems like this all together. Switched from [NOVAtime](https://www.capterra.com/p/125704/NOVAtime-4000/) Management felt NOVAtime wasn't as friendly to use and was expensive every time we wanted to add something. I had little exposure to NOVA except to review the rules in the system to duplicate functionality in the AMG product. Cost was a main driver for us. Review Source BH Bill H. Network Admin Food Production Used the software for: 2+ years ### "A Tremendous value in Time & Attendance software" April 2, 2020 5.0 We've been impressed with the value AMGtime has given us. The provide payroll export files for a huge number of different payroll packages, and they now include a Payroll Wizard that lets you create custom export files if your payroll software is not already supported. This worked perfectly in our case using CenterPoint Payroll. Pros AMGTime provided our business with a very versatile and flexible software package that was able to address all our needs including some rather non-standard requirements. The On Premise software gave us a huge value providing those features at a cost comparable to paying for just 2-3 months of cloud based packages. Customer support has been very good and they have been able to answer most questions or resolve issues quickly including remote entry to our system to fix a couple of problems we ran into early in implementation. We have been using the software with approx. 300 employees for about 4 years, and couldn't be happier. Cons Documentation is a little lacking. The main documentation is within the included help file and is quite thorough, but really only explains the functions of each element/entry on the screens. What's missing is detailed procedural instructions that explains how everything works together. AMG's support center does have some additional tutorials, but you have to ask them for a copy. One other thing is apparently English is not the native language of the person who wrote the help files and they have some sentence structural issues, but you can easily understand the intention. Reason for choosing AMGtime Primarily the option to purchase the software and have it run directly in our network as opposed to running it in the 'cloud' (which they do offer as well). We paid about $1300.00 for the Enterprise edition that can support up to 500 employees and run our our in house Microsoft SQL Server. Most packages are pushing cloud implementations now, and those are great if you don't already have in house servers and technical support to maintain them, but you end up paying for those things in your monthly subscriptions. Many packages charge $5-8.00 per month per employee. If you have 10 employees, that's fine. If you have 250+, it can cost as much per month as we paid in total for the software. Review Source Mackenzie R. HR Assistant Construction Used the software for: 2+ years ### "AMG gets the job done" December 17, 2019 3.0 Pros Their interface is pretty simple to use. It's easy to teach new managers how to correct their employee's times and enter PTO. The fact that they have an app where our employees can clock in and out is huge for us considering we have a lot of employees out in the field. It's a super simple interface as well. All employees have to do is hit a button and they're clocked in. We also like that we can track where they clocked in and out. There are plenty of reports that we can run when needed. Cons It has bugs and issues quite often. I am constantly having issues where I am entering an employee's time and a 'short lunch bonus' pops up that I end up having to manually delete. There are a few other bugs that happen as well. You can't create custom reports. You have to use what they offer and can't make any changes to them. It would be nice if we could at least make changes to the reports they offer to make them simpler to read, especially the timecard report. They pack too many numbers on there and it confuses our employees as to what to actually look for. Review Source EU Eric U. Payroll Specialist Hospital & Health Care Used the software for: 2+ years ### "Unbelievable software with an unbeatable price" April 30, 2020 5.0 Pros I am in the payroll consulting and payroll processing business for nursing homes. I have been using AMGtime for 2+ years and I have been recommending this software to anyone looking for a new software. The biggest pros by far are their price and the systems ability to tie everything together in the system for ease of use. Unlike any of the competition, they are on the cutting edge of technology and social media always doing their best to improve on the already great product that they have. Cons The biggest con I would say is for people who are just beginning to use this software. The customer service team is really great and responsive with questions but for someone not familiar with time and attendance, they will find it hard to get instructions. Review Source ML Mirsha L. Office Manager Education Management Used the software for: 2+ years ### "Fast and Efficient" September 27, 2019 4.0 I needed to get time cards for a couple of inactive employees. I wasn't able to figure why one of them didn't have any time cards at all. I call and was able to talk to the rep. The rep was able to figure it out that some one got into their account and didn't added an inactive status but just made the one they had to inactive. After that it was easy to get those time cards. Pros Easy to use, What I like most that when I called I got the rep on the phone. My co-worker got a different person and didn't have the same experience. Thanks to the rep for all your help! Cons Not having a guide book to read with all of the system information Review Source AB Austin B. Office Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Great" July 30, 2021 5.0 10/10 Pros It's easy to access and easy to use. Also, the cusomer service is great. Cons My employee's hands dont always wanna scan. Review Source jG june G. Production Adminstrator Food Production Used the software for: 2+ years ### "Break down of the Tablet is too many times " May 28, 2020 3.0 Pros easy to upload too my payroll dept, reports are easy to receive to all my team Cons it always breaks down at least 3 times a year and since you are a small business the customer services isnt able to assist or get a hold of technical support right away Review Source MM Mimi M. Accounting Mgr Construction Used the software for: 2+ years ### "Ok" August 7, 2019 3.0 It's been ok...sometimes frustrating and sometimes great Pros It tracks time for employees-employees have easy time using it Cons too many options in scheduling that are not clear Review Source SZ Serge Z. CTO Information Technology and Services Used the software for: 2+ years ### "adsc" November 12, 2019 5.0 love the product. it does what we need Pros all features. AMG also did customize a feature per our request. Cons nothing much. it is compatible with many devices. Review Source SP Shane P. Production Manager Construction Used the software for: 2+ years ### "Excel" November 18, 2019 4.0 Pros it is pretty customizable, fairly easy to use Cons the polling process can take a while, sometimes locks up Review Source DM Dallas M. HR Manager Mining & Metals Used the software for: 2+ years ### "Customer Support is not there" October 19, 2018 3.0 Pros Ability to run reports. Also the ability to pick and choose the features that you want to include in your package. Our Sales Contact person is a gem! Cons Changes are made and not communicated. Customer Service is very difficult to get in touch with. Agents are abrasive and unhelpful. Review Source BD Brett D. Administrator Hospital & Health Care Used the software for: 1-2 years ### "AMGtime Review" November 22, 2019 3.0 Pros The pbj reporting is easy to use. The reports are easy to use overall. Cons Some of the steps in entering time seem outdated Review Source AP Au P. office manager Apparel & Fashion Used the software for: Less than 6 months ### "Easy to setup " May 3, 2021 5.0 Pros missed punch, absence, alert for backup reminder Cons domain user network can only open the software from C:\\program files (x86)\\AMGtime\\AMG Attendance System\\AMGtime.exe Reason for choosing AMGtime i can install the software on the server and access anywhere in the LAN Switched from [Time Guardian](https://www.capterra.com/p/133740/Time-Guardian/) AMG time easy to use and easy to install Review Source JA Justin A. office manager Food & Beverages Used the software for: 1-2 years ### "AMGtime Review" October 17, 2019 3.0 It's very easy and when you hit a glitch just call executive. It's perfect Pros ease of use and executive as my tech support go to guy. He is fantastic and patient. Unlike some others I got on the phone. Only deal with executive. Cons a few tech support representatives very unhelpful. Just looking to push a training course. Terrible Review Source AA Ayala A. manager Wholesale Used the software for: 6-12 months ### "great" July 22, 2019 5.0 Pros i like the fact that it has an app so I can check it from my phone Cons i have not found any flaws as of now yet Review Source RB Robert B. Pm Plastics Used the software for: 2+ years ### "2 Year User" October 19, 2019 3.0 Pros Feature / Cost value. Scalability. Local install / Not web-prescription based pricing. Cons Some features are web based only. No remote access. Review Source KC Kevin C. Manager Human Resources Used the software for: Less than 6 months ### "AMAZING" October 11, 2019 5.0 Our business has been able to streamline our payroll procedures and timekeeping reconciliation reporting. Pros The AMG timekeeping system is very practical and easy to use application. Cons All seems to be working well. No lag time and very supportive staff. Review Source RL Russ L. Voice and Data Systems Engineer Computer Networking Used the software for: Less than 6 months ### "Migration Engineer & Technical Support" February 21, 2020 5.0 The technical support engineers are knowledgeable, personable, & patient. They treated me as a fellow professional. The company should expand technical support to cover normal business hours in the Eastern time zone. I was VERY DISAPPOINTED I had to wait until lunch time to get technical support. Also, I had to pad this review with extra periods before it was accepted (also disappointing). Pros The technical support professionals Cons Technical support availability Review Source Similar Products Featured ## Related categories [Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)