# Inflight Catering systems Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Inflight Catering systems the right Catering solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154770/Inflight-Catering-systems/reviews

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Inflight Catering systems

4.7 (12)

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Last updated March 13th, 2026

# Reviews of Inflight Catering systems

Ease of use

4.5

Customer Service

4.7

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

aO

akhmaruzaimi O.  
Senior Officer  
Airlines/Aviation  
Used the software for: 2+ years

### "Aerochefs system"

February 2, 2023

4.0

although the process seem to be repeated but in the end make user easy to refer.

Pros

at the end of the process, it's make easier to monitor

Cons

lot of steps to edit or adding the new menus. no need to repeat the same process..

Switched from

[ICIS Plant Energy](https://www.capterra.com/p/111530/ICIS-Plant-Energy/)

management change it, maybe on the latest software view

Review Source

PK

Pramod K.  
General Manager  
Food Production  
Used the software for: 2+ years

### "AERO CHEF Review"

October 10, 2022

5.0

Happy to associate with Aerochef.

Pros

Easy to use and integration is happening perfectly.

Cons

We have not faced such issues from the software till date.

Review Source

Response from AeroChef

February 2, 2023

Thank you Pramod for the review.

RK

Raj K.  
  
  
Used the software for:

### "Catering Review"

October 4, 2016

3.0

Service has been great with inflight catering system. We will definetly use them again. We recommend other partners to use the service

Review Source

Response from AeroChef

November 2, 2022

AeroChef new version on Cloud has reduced prices, mobile responsive, easy to use and better value for money. Raj, we hope you are happy with the new cost effective model. Best regards, AeroChef team

ZT

Zairini T.  
Senior officer  
Food & Beverages  
Used the software for: 2+ years

### "Aerochef Application system "

October 31, 2022

5.0

For me, its improved a lot compared to early stage that we buy this software because we need to fulfill our requirements from user and management. Consultant always support, assist and shared ideas to find the solutions.

Pros

Aerochef Application is one of airlines catering system that use a lot of module and user but related each other. Aerochef system helps us to create transactions with a minimum step and a lot of report can be use for analysis purposes.

Cons

I think there are no feature that user can develop their report by themselves which is without assistance by consultant to develop that report required. I don't know. Maybe it's quite difficult to teach user that no knowledge about IT.

Review Source

Response from AeroChef

November 2, 2022

Thank you for your feedback Rini. Best regards, AeroChef team

NN

Nafis N.  
IT Trainee  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Aerochef"

November 4, 2022

4.0

We are able to generate our reports easily.

Pros

Inventory and Menu management are some of the important features.

Cons

A feature that enable us to know which item (composite meal and item inventory) has been comsumed more during a momth.

Review Source

Response from AeroChef

November 18, 2022

Nafis, Thanks for your review. The said feature to find consumption of inventory item is already available in AeroChef system. Please contact our support. AeroChef has been in use since 2012 at Beachcomber Catering and new Cloud version since past 2 plus years.

DAJ

Dona Adura J.  
clerk  
Food & Beverages  
Used the software for: 2+ years

### "Aero Chef application"

January 31, 2023

5.0

Most of transaction having their own report.

Pros

User Friendly, complete report when user need it.

Cons

User unable to created new report based on existing data.

Review Source

Response from AeroChef

February 2, 2023

Thank you Dona

MAI

Muhamad Azlan I.  
OFFICER  
Food & Beverages  
Used the software for: 6-12 months

### "Aerochef application review"

January 31, 2023

5.0

so far okay

Pros

that application progress was smooth and help me to do job easily

Cons

so far, aerochef application are user friendly and will recomend to other user to use

Review Source

Response from AeroChef

February 2, 2023

Thank you for the review Azlan!

PC

Paul C.  
HR Manager  
Human Resources  
Used the software for: 2+ years

### "Good Inflight Catering Software "

December 19, 2022

5.0

Pros

I like the operation easy of use, feature rich options , simple navigation , and simple workflow.

Cons

The product lot of inbuilt and customizable features which might need require time to understand.

Review Source

Response from AeroChef

February 2, 2023

Thank you Paul for the review.

TA

Thomas A.  
Implementation & Delivery Engineer  
Human Resources  
Used the software for: 6-12 months

### "AeroChef is one of the best customer-centric product software. "

January 30, 2023

5.0

Pros

One of the best features that I liked about AeroChef is their ability to handle multiple orders in real time. This lets us manage our inventory with relative ease.

Cons

I felt that the reporting hierarchy in the MIS Dashboards could be simplified/ improved. This would let us gather better insights.

Review Source

ZC

Zachariah C.  
Technical Writer  
Human Resources  
Used the software for: 6-12 months

### "AeroChef- A solid and reliable product to count on"

January 30, 2023

5.0

Pros

Inventory and order management functionalities can be done easily using AeroChef. The product is also easy to use and doesn't involve complicated steps to get things done.

Cons

I believe Galley planning and its workflow could have been simplified so that it ensures ease of progression

Review Source

AW

Andrew W.  
  
  
Used the software for:

### "Best software for airline catering"

October 26, 2016

5.0

AeroChef is the best system in the market, we evaluated many systems in the market and finally selected them. The functionality and features are too good and very easy to use. The knowledge and support provided by the team is very helpful.

Pros

Cloud based, best of breed solution for this industry, ease of use, highly responsive sales and support team.

Cons

None, no product that compares to this system at the moment.

Review Source

Response from AeroChef

November 2, 2022

Thank you for the feedback Andrew Best regards, AeroChef Team

RV

Richard V.  
CEO  
Information Technology and Services  
Used the software for: I used a free trial

### "The very best inflight catering software, that's why we recomend it!"

January 30, 2023

5.0

Takes the hassle out of in-flight catering by providing you with a simple, easy-to-use interface for designing, customizing and managing your meals.

Pros

Galley Management and Menu Planning is quite unique and user friendly

Cons

nothing in particular. most of the features are really exciting

Review Source

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