# Party Track Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Party Track the right Rental solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155161/Party-Track/reviews --- Party Track 4.8 (12) [View alternatives](https://www.capterra.com/p/155161/Party-Track/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Party Track Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Alyssa L. Director of Weddings & Social Events Events Services Used the software for: 2+ years ### "100% Improvement from Old System to Party Track!" June 29, 2021 5.0 We are able to get quotes and contracts out to clients much quicker than with our old system. Other features that are so much better include Job Listings, Inventory Management, Overbooked Item Management, Purchasing, etc. All-in-all a 100% improvement from where we were previously. Pros We love pretty much everything about Party Track. We switched from an outdated system with extreme ease and wouldn't go back if you paid us. Everything about PT is has been a huge improvement over the last 2.5 years using it. It is faster, more reliable, easier to use, and aesthetically better for client contracts. We love all of the different features, but most of all, the customer service and constant updates. We have had multiple instances where we ask "how do you do \*this\*" and are returned with "hm, no one has ever asked that before, Let us add it to the program!" They are always quick to answer the phone, work on the question/issue, and provide a solution. Cons Our business is a little different than most. We have found certain feature or functions that have not worked for us, but PT is always quick to modify or create new methods of doing things within the system. It has been a learning experience for everyone, but we are so happy with how things are going! Review Source MM Moira M. Jane of all Trades Events Services Used the software for: 2+ years ### "Easy, Powerful, and Robust" July 8, 2021 5.0 Party Track, as a software program, is robust, responsive, and user-friendly. It helps us execute rental orders with ease. As a company, Party Track is very committed to their clients, offer amazing tech support, and listen to requests for customizations that enhance the usefulness of the program. We couldn't imagine working with any other team! Pros Party Track software is robust - with the ability to successfully manage inventory, orders, quotes and customers. And it is incredibly user-friendly, with an interface that is easy to use and easy to understand. Cons The integration with our website is inconsistent and some of the integration specifics create more work on our end, instead of easing the work load. Review Source WL William L. owner Consumer Services Used the software for: 1-2 years ### "Using it because it was previously installed" June 29, 2021 3.0 Pros The product is difficult to use, it is customizable to industry specifics. Hate not being able to tab back, and rigidity with codes, searching product difficult. Cons See comments form what I like. Not a user friendly system. Once a order is opened it has to be deleted, would like to see a cancel feature, updating customer data requires moving to a new screen, will not save in order mode. Reason for choosing Party Track I inherited it when I purchased the business Review Source PH Phillip H. Director of Operations Events Services Used the software for: 2+ years ### "Amazing and robust software for the rental industry!" July 12, 2021 5.0 EXCELLENT! Pros Ease of use. Software is intuitive and efficiently deployed so there is a short learning curve. Cons Reservations attached from a file and not directly from completion of contract. Not a bad feature at all - just is not my favorite thing(s) about software. Reason for choosing Party Track Met with \[SENSITIVE CONTENT HIDDEN\] and had a sincere conversation. Met with POR and felt like one of the heard. Costs are much better and very happy we went with Party Track. One of the best decisions I've made regarding the overall operation of our company! Review Source MW Merri W. VP Events Services Used the software for: 2+ years ### "Easy and affordable " July 6, 2021 4.0 We were looking for a simple rental program and after researching several chose Party Track. Pros Easy setup Simple to use More affordable than other software programs Cons Additional options are not as clear as reservations. Lacking tutorials Reason for choosing Party Track Cost Review Source AN Angela N. Vice-President Events Services Used the software for: 2+ years ### "Party Track for Event Rental" June 29, 2021 5.0 Party Track has grown with our company. When we started our business 21 years ago, we were a small company. We have grown to three different locations, and Party Track has been able to facilitate our growth. The customer support team is amazing! Pros Party Track is a software system that is easy to use and navigate. Cons I would like to have a cloud based option, but it is not absolutely necessary. Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Review Source EL Evin L. Manager Events Services Used the software for: 1-2 years ### "Recommended" July 7, 2021 5.0 Pros Quick customer service. Party Track easily manages inventory and can keep up with all of the products we own. It integrates with our website to easily convert online quotes to orders with the click of a button. The products are able to connect easily to our website as well, which helps save time. Cons I wish we were able to update our own forms and have some more grouping of products instead of scrolling through 20 colors of napkins for the right color. It would be nice to have some more on-the-go access for our delivery team to manage the warehouse functions. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[Goodshuffle Pro](https://www.capterra.com/p/167364/Goodshuffle-Pro/) Reason for choosing Party Track Great customer service Review Source AB Amy B. General Manager Hospitality Used the software for: 2+ years ### "Party Track helped us take our business to the next level" July 8, 2021 5.0 Party Track has allowed us to increase the volume of business we take on while maintaining realistic working hours. Pros Purchasing and implementing Party Track was critical to the expansion of our business. Without Party Track, inventory management would have been unrealistic as we grew. Cons Any changes we'd like to see with the software, we bring to the Party Track team and they are usually able to help us customize our software or develop an alternative solution based on what's already available. Review Source GF Gary F. VP of Business Administration Food & Beverages Used the software for: 2+ years ### "Party Track for over 20 Years" June 29, 2021 5.0 Pros Simple, ease to use. Clean looking. Has a lot of good reports that are very helpful. Great Customer service. Always willing to help and fixes any questions I have. Also the RFID program is better than others I have looked at. And It is so much easier to use and so much better than Alert. Cons Can not think of any. The program has worked great over the years. Review Source TP TONY P. TPTOTAL@AOL.COM Textiles Used the software for: 2+ years ### "SOFTWARE INTEGRATION" June 30, 2021 5.0 EXCELLENT!! Pros EASE OF USE - REPORTS ARE GREAT - BACK OF THE HOUSE PROGRAMS WORK FANTASTIC Cons NOTHING! VERY USER FRIENDLY ESPICALLY AT MULTI STATIONS Review Source TO TERESA O. pres Events Services Used the software for: 2+ years ### "PARTY TRACK REVIEW" July 7, 2021 5.0 Pros We had been in business for 2 years and taking orders manually --- it got to be too much and starting making mistakes --- for the cost Party Track was a no brainer for us Cons We have been happy with Party Track and have not tested others. Reason for choosing Party Track price, easy to use Review Source JW Joe W. Owner Events Services Used the software for: 2+ years ### "Great customer service and easy to use." July 6, 2021 5.0 Great customer service and easy to use. Pros Load sheets are key to getting things done. Cons The reports and cant use on a tablet. Paperless invoicing would be nice. Review Source Similar Products Featured