# Classter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Classter the right Student Information System solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155900/Classter/reviews

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Classter

4.6 (115)

[View alternatives](https://www.capterra.com/p/155900/Classter/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Classter

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

EJ

Emily J

Senior Academic DirectorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The thing I most like about Classter is being able to have access to so much information in one place and being able to filter, see history, and customize the database according to preference.“

May 30, 2025

AF

Amanda F

Student Services and Activities ManagerEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“For student information, it has fields for student visa and study permit information, but it is missing fields for other types of permits and visas, and there is no where to input if a student has an eTA (Electronic Travel Authorization) or permanent residency.“

October 30, 2023

EJ

Emily J

Senior Academic DirectorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Through all of these times, we have had the opportunity to work with some great support staff that have helped up to navigate the platform and personalize the database to best match our needs and expectations.“

May 30, 2025

KA

Kate A

Programmes and Registry CoordinatorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“We had problems with how Classter interfaced with Moodle (our VLE).“

June 12, 2024

Natasha T

Member of the BoardEducation Management, 11 - 50 employeesUsed the software for: I used a free trial.

“The platform initially appeared to meet our needs, and we reached the final stage prior to signing.“

April 20, 2026

ZM

Zuzana M

Quality Assurance OfficerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“Sometimes implementation takes longer than our institution would need“

November 29, 2023

Natasha T

Member of the BoardEducation Management, 11 - 50 employeesUsed the software for: I used a free trial.

“It is modern, clean, and more intuitive than many other platforms we reviewed.“

April 20, 2026

IG

Ivan G

IT administrator Higher Education, 11 - 50 employeesUsed the software for: More than 2 years.

“However with it growing it became much bothersome and difficult to monitor and manage everything, so classter came at the greatest time.“

September 8, 2022

## Showing most helpful reviews

Showing 1-25 of 115 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

omar R.  
Profesor de danza  
Higher Education  
Used the software for: 6-12 months

### "The most complete and functional platform I have ever used!"

March 12, 2020

5.0

It has improved my organization and allows me to establish better relationships with the parents of the students, as they are involved in the training process of their children's school activities and the follow-up we have also been able to verify that the performance of the students has increased. It is a very robust tool, it has allowed us to establish more effective work methodologies and we are pleasantly satisfied with its functionality.

Pros

Classter is a web system that also has a mobile application (iOS and Android) very robust that allows the management of school computer systems with learning management, additionally allows progress reports, class registration, grade book, online payments, parent portal and monitoring of attendance, on the other hand is very easy to use, does not require a learning curve because it has a very friendly interface. One aspect to highlight is the parent portal, which allows us as teachers to increase communication with parents and student representatives, as well as allowing them to effectively follow up on the school activities that we carry out at the institution.

Cons

I am very satisfied with its operation and efficiency, I have nothing negative to contribute, is an excellent tool.

Review Source

CM

Cameron M.  
Academic Dean  
Higher Education  
Used the software for: 6-12 months

### "SHS Classter Review"

May 8, 2025

5.0

Have enjoyed the customization, the integration and services of the Classter support team

Pros

Straight forward and easy to navigate from a student and lecturer perspective.

Cons

Getting used to the background admin layout. It took a little time to get used too but soon was making a lot of sense.

Alternatives considered

[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)

Reason for choosing Classter

Far more scalable to an organisation of our size while still having key features.

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

Lack of support in the country lead to struggles to customize.

Review Source

Natasha T.  
Member of the Board  
Education Management  
Used the software for: I used a free trial

### "Do not recommend for Private K-12 or Colleges in Canada."

April 20, 2026

2.0

We spent several months evaluating Classter, including multiple discussions, internal approvals, and preparation to move forward. The platform initially appeared to meet our needs, and we reached the final stage prior to signing. As a private Christian school in Canada, tax receipting is a standard requirement, not a unique or specialized request. This applies broadly across Canadian private schools and colleges, where issuing tax receipts is part of normal operations and compliance. After months of engagement, we were informed that Classter would not move forward with us due to our size and this requirement. This resulted in significant lost time and required us to restart our search process. If you are a Canadian private school or college that requires tax receipting, I would not recommend investing time in this platform.

Pros

What I liked most about the system was the parent portal. It is modern, clean, and more intuitive than many other platforms we reviewed.

Cons

What I liked least was the amount of time invested in the process without alignment on key requirements. After several months of discussions and internal preparation, the decision not to move forward came at the final stage, which resulted in a significant loss of time.

Review Source

NK

NEFELI K.  
Training Instructor and Operations Software Specialist  
Airlines/Aviation  
Used the software for: 6-12 months

### "Classter MTO"

September 25, 2024

5.0

great team, great platform with modern features

Pros

multiple functions which allow several automations, user friendly and flexibility for custom changes

Cons

not sure i can find something right now, we are about to go live so maybe i will notice something on the way, however our current experience is more than satisfactory

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

automations, student facilitation, use a modern system in our organization, collect data in 1 single platform, web based

Review Source

Response from Vertitech

December 17, 2024

Hi Nefeli, thanks for the fantastic review! We're thrilled you're finding Classter so user-friendly and helpful. We're confident you won't find too many "cons" once you go live, but if you do, our support team is always ready to jump in. Here's to a smooth takeoff!

EJ

Emily J.  
Senior Academic Director  
Education Management  
Used the software for: 2+ years

### "Growing and learning with Classter"

May 30, 2025

4.0

My experience with Classter has been a learning process. It has had some highs and lows as we have navigated the onboarding, customization, and yearly turnover processes with the team. Through all of these times, we have had the opportunity to work with some great support staff that have helped up to navigate the platform and personalize the database to best match our needs and expectations.

Pros

The thing I most like about Classter is being able to have access to so much information in one place and being able to filter, see history, and customize the database according to preference.

Cons

The biggest challenge for me was the onboarding processes. Our institution's structure is somewhat different than the traditional school model and finding the configuration and processes to best meet our needs took some time and had its share of growing pains.

Review Source

GW

Gina W.  
Head of Operations  
Higher Education  
Used the software for: 2+ years

### "Classter is great"

June 4, 2025

5.0

Overall, Classter does what we need and more! Every year we are growing into the capacity that is built in. The Classter staff are knowledgeable, friendly and helpful.

Pros

Classter is easy to use once it's setup. It has all the features we need and more. Some of the features we didn't even know we needed and are now growing into and getting setting up.

Cons

We have had a few instances where we have turned on a feature and it not work, only to have Classter report that they have had to do some backend fixing to get it to work. It is a little frustrating when that happens - but overall, Classter has made things right. So it works out.

Review Source

AQ

Adam Q.  
Registrar  
Education Management  
Used the software for: 1-2 years

### "Great mid-size SIS."

July 25, 2025

5.0

Pros

The customizability and guides for optional self-implementation are great. We are able to choose and pay for only those modules that are relevant to our school. The integrations with other software are also great.

Cons

Sometimes the amount of options are a bit overwhelming – but the user guides help us work through it.

Review Source

CL

CHRISTOS L.  
CRM Manager  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Review from an IT perspective"

September 27, 2024

5.0

Pros

As a CRM administrator it's the first time in my CRM/ERP experience that I encounter such a helpfull and to the point support. I was introduced to classter while my school was already using it so I was happy to work with the support team not only for assistance but also to suggest improvements. From a user perspective its a relative easy and straightforward application that handles also well in everyday use but also during high peak season.

Cons

Some reports especially in the logistics and finance section could use a bit of tweaking. Since though the Finance department is very demanding on the way results are displayed and with the amount of info they can get from a single screen its a common dislike across many platforms besides Classter.

Review Source

Response from Vertitech

December 17, 2024

Thanks for the excellent review, Christos! We're thrilled you're happy with Classter, especially our support. We've noted your feedback on the reports – we're always working on improvements!

VR

Verified Reviewer  
Deputy Director of Studies  
Education Management  
Used the software for: 6-12 months

### "DSTI Review"

November 26, 2024

4.0

We have had excellent support and advice throughout the process so far.

Pros

The ability to efficiently produce graduation documentation and consolidate data to ensure smooth workign processes.

Cons

Nothing to date. The experience has been helpful and productive so far.

Review Source

Response from Vertitech

December 17, 2024

Thanks for the wonderful review! Efficient graduation documentation and smooth processes are music to our ears! We're also thrilled you've experienced excellent support. We appreciate your feedback!

DG

Dan G.  
Manager IT Logistics  
Hospitality  
Used the software for: 1-2 years

### "an application that included all the requirements and expectations for a university"

September 13, 2024

5.0

Although I have over 20 years of experience with software, applications and websites, I was very surprised by the facilities and the way the Classter application is displayed.

Pros

It is a very well developed software that covers many requirements and expectations from a college/university.

Cons

I liked the horizontal scroll part less, when in a window you have to see all the left and right columns, you have to go all the way down to be able to scroll left and right

Review Source

Response from Vertitech

September 25, 2024

Hi Dan, Thanks for sharing your positive experience with Classter! We're thrilled you found it comprehensive and easy to use. We appreciate your feedback on the horizontal scrolling and will definitely consider that for future improvements. We're glad to be a part of your university's success! 😊

VZ

VASILIKI Z.  
Training Administrator  
Airlines/Aviation  
Used the software for: 6-12 months

### "User friendly"

October 1, 2024

4.0

It is a user-friendly platform .........

Pros

I like the aggregated picture that exists in the student's data.

Cons

I haven't found something I don't like yet

Review Source

Response from Vertitech

December 17, 2024

Thanks for the wonderful review, Vasiliki! We're glad you're finding Classter user-friendly and appreciate the feedback on the student data view. We're hoping you continue to have a "no dislikes" experience! 😉

SA

SPYRIDON A.  
IT Manager  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Classter is the best all in one platform "

September 30, 2024

5.0

Pros

Classter is user-friendly, all in one platform and fully customizable ui

Cons

complexity for first-time users. Initial setup process can be time-consuming

Review Source

Response from Vertitech

December 17, 2024

Spyridon A, we're so happy you consider Classter the best all-in-one platform! That's exactly what we're aiming for. Thanks for the feedback on the initial setup – building a comprehensive system takes time, but we believe it's worth it for the long-term benefits!

SR

Sara R.  
Senior Academic Manager  
Education Management  
Used the software for: Less than 6 months

### "First Impressions of Classter "

October 27, 2023

4.0

There have been some hiccups with the learnig process so far, but overall it has been a good experience. Our institutaional needs are very specific, so it is possible that some features are not well suited to our specific needs, and that is not a flaw of Classter as a product.

Pros

I really like how customizable Classter seems to be. I like that it is possible to have changes made that fit certain institutional needs. I like that entering attendance is very straightforward for teachers, and the grade calculations seem to work well. I like that teachers can link documents to their sessions and assesments, such as lesson plans or materials.

Cons

1\. File size limitations: For example: entering student ID photos is difficult and time consuming due to the file size restriction. 2. Usability: It is difficult to understand the language of the platform at times. The distinction between Courses, Classes, and Sessions has been confusing for teachers and admin. 3. Creating Sessions: The process to create sessions is arduous. If a class is changed, or if a teacher joins the team, it is not simple to create all their sessions for them. There should be a way to easily add a "co-teacher" when you are mass-importing sessions. 4. Enrolling Students in their classes/courses: 4.1: Sometimes information does not save the first time. If I change the course status and the registration date and press save, the course status will be saved, but the registration date will NOT be saved. I will have to repest this process until I get the desired result. 4.2: When I attempt to make a change to the course status, I am sometimes unable to do so because of information on the "services" section. These 2 things should not affect one another, for the purposes of our institution.

Review Source

Response from Vertitech

November 3, 2023

Hello Sara, Thank you for sharing your detailed first impressions of Classter. We're glad to hear that you appreciate the customizability and the ease of entering attendance and grade calculations. We understand the concerns you've raised regarding file size limitations, usability, session creation, and student enrollment. Your feedback is invaluable, and we're committed to addressing these issues to enhance your experience. We acknowledge the challenges in understanding certain terminologies and the need for a more streamlined process in session creation and student enrollment. We're also looking into the file size restrictions and the saving issues you've mentioned. We appreciate your understanding that some features may not be perfectly suited to your specific institutional needs, and we're dedicated to continuous improvement. Your insights will be taken into consideration as we work on future updates and enhancements. Thank you for your constructive feedback, and please don't hesitate to reach out if there's anything more we can do to assist you.

SS

Sidi S.  
President  
Education Management  
Used the software for: 2+ years

### "The badest school management system out there"

November 3, 2023

5.0

Pros

We have been using Classter for close to 5 years now. The best thing about Classter is the higher education management portion and the fact that it grows with us as we grow. The fee/student is also very convenient.

Cons

As of now we love all the futures we've used.

Review Source

Response from Vertitech

November 29, 2023

Dear Sidi S, Thank you for your review and for being a valued user of Classter for close to five years. We are grateful for your continued trust in our system and are pleased to hear about your positive experience with our higher education management features. We're particularly encouraged by your acknowledgment of Classter's scalability and its ability to grow alongside your institution. Our aim has always been to provide a flexible and adaptive solution that meets the evolving needs of educational organizations. We also appreciate your comments about the cost-effectiveness of our pricing model. It's great to know that our fee structure aligns well with your needs and provides value for your institution. Thank you once again for your support and for recommending Classter. We look forward to continuing to support your institution's growth and success.

BC

Barrie C.  
Electrical Installation Technician  
Higher Education  
Used the software for: 2+ years

### "National Institute of Proffesional Advancement"

March 12, 2024

5.0

Good, we have been able to get support and assistance when we needed it. We continue to extend our utilization of all of the features that Classter offers.

Pros

The ability to have one program to manage and record our Institutes Information.

Cons

I can be intimidating to a new user due to the amount of options.

Review Source

Response from Vertitech

March 13, 2024

Thank you for taking the time to review Classter! It's great to hear that our platform serves as a comprehensive solution for managing and recording your institute's information. We understand that the wide range of options can be overwhelming for new users, and we're committed to making the onboarding process as intuitive as possible. We're glad to know that our support team has been able to assist you effectively, and we're excited to see how you further leverage Classter's features to enhance your institute's operations. Your continued trust and feedback are invaluable to us.

EP

Emmanuel P.  
Director  
Education Management  
Used the software for: 2+ years

### "Great Platform"

March 9, 2024

5.0

Very good experience with the system and staff and one I would recommend

Pros

Classter is a simple and efficient system. With a lot of features and makes previously tedious tasks like Account tracking and report generation easy.

Cons

I can’t really think of many cons for Classter. Maybe just that if possible it would be nice if things like reports could somehow be more configurable at the user level.

Review Source

Response from Vertitech

March 13, 2024

Thank you so much for sharing your positive experience with Classter! We're thrilled to hear that our platform has streamlined tasks like account tracking and report generation for you. Your feedback on making reports more user-configurable is invaluable, and we're continuously working on enhancing our features to meet our users' needs even better. We appreciate your recommendation and are here to support your journey with Classter every step of the way.

YH

Yoko H.  
Operations Manager  
Education Management  
Used the software for: 6-12 months

### "Classter Review"

October 24, 2023

5.0

Pros

\- Being able to see all students information across the campuses.- Being able to use different font/style in comment section.- Having a separate comment space for Financial page.

Cons

\- Not creating agent receipt. (This is a huge problem and a reason why I cannot recommend Classter to someone.)- Not being able to change the order of Educational Program.

Review Source

Response from Vertitech

October 30, 2023

Hello Yoko, Thank you for sharing your experience with Classter. We are pleased to know that you value the features that allow you to view student information across campuses and customize comments in various styles. We take your concerns seriously, especially regarding the inability to generate agent receipts and the limitations on customizing the order of Educational Programs. We understand how crucial these features are for effective school management, and we regret any inconvenience you've experienced. I can assure you that your feedback has been escalated to our development team for immediate evaluation. We continually strive to improve our software and your input is invaluable for this process. Would you be open to discussing your concerns in more detail so we can understand your needs better and prioritize these features in our development roadmap? Please reach out to our customer support to schedule a time to talk, or if you prefer, we can contact you. Thank you once again for your review, and we hope to resolve these issues promptly to improve your experience with Classter. Best regards, The Classter Team

AP

Angela P.  
Principal  
Education Management  
Used the software for: 1-2 years

### "Classter Review - American Academy Alumni Foundation"

October 25, 2023

5.0

Classter has helped our team become more efficient.

Pros

Easy procedures and very good customer support

Cons

Up to now our experience with Classter has been excellent.

Reason for choosing Classter

more user friendly, easier procedures

Review Source

Response from Vertitech

October 26, 2023

Dear Angela, Thank you so much for your wonderful review and for choosing Classter for the American Academy Alumni Foundation! We're thrilled to hear how happy you are with our platform's ease of use and customer support. It's rewarding to know that our team's hard work is helping your institution become more efficient. We're committed to maintaining the high level of quality you've experienced, and we're excited to continue supporting your efforts in educational management.

EM

Ella M.  
Admin  
Education Management  
Used the software for: Less than 6 months

### "ET Management Review"

December 8, 2023

5.0

A good tool to use, and with more training on the platform, it will be easier to use

Pros

Accessibility to students information Easy templates for student letters

Cons

Name searching can be confusing (a first and last name types into the system might not show a student's name, but a singular first name might) Could be easier to have the search to be set up with student ID #

Review Source

Response from Vertitech

December 27, 2023

Dear Ella, Thank you for sharing your experience with Classter on Capterra. We are thrilled to hear that you rate our platform a 10/10 and find the accessibility to student information and our templates for student letters to be beneficial. Our team works diligently to ensure that Classter remains a user-friendly and effective tool for education management. It's encouraging to hear that Classter is proving to be a good tool for your needs and that you anticipate it becoming even more user-friendly with further training. We are committed to ensuring that our platform not only meets but exceeds your expectations.

AS

Amanpreet S.  
Operations Counsellor  
Education Management  
Used the software for: Less than 6 months

### "Classter review "

October 26, 2023

5.0

Pros

Something I liked most about Classter is the finance tab and how nicely the details are set out for it, it helps even calculate the commission as per the percentage.

Cons

Classter is not yet equipped with proper receipts for the payments received.

Review Source

Response from Vertitech

October 31, 2023

Dear Amanpreet S., Thank you for sharing your experience with Classter and giving us a perfect score of 10/10! We're thrilled to hear that you find the finance tab useful and appreciate how it assists you with commission calculations. We also want to thank you for your honest feedback about the receipts for payments received. We recognize the importance of providing comprehensive and easy-to-understand receipts, and we're actively working on enhancing this feature to meet your needs better. Your input is invaluable to us, and we're always interested in hearing how we can improve. Should you have more detailed suggestions or additional comments, please feel free to reach out to our customer support team. Thank you for choosing Classter. We're committed to continually evolving the software to make your experience even better.

AC

Anna C.  
Academic Registrar  
Education Management  
Used the software for: Less than 6 months

### "Theological School of th eChurch of Cyprus"

February 21, 2023

5.0

Our overall experience is very good especially because we used to work with other programs that were very difficult to work with and maintain.

Pros

The customer service is very good and always quick to response. The system is very configurable. The Classter team comes up with ideas to make the system work according to our needs.

Cons

I have been working with Classter since October and I didn't find cons until now.

Review Source

Response from Vertitech

March 1, 2023

Hi Anna Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying Classter. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us. Cheers! Please do share your suggestions at support@classter.com for improving our platform. P.S. If you ever need help, please don't hesitate to reach out; we're always here.

AL

Ana L.  
Operation Manager  
Education Management  
Used the software for: Less than 6 months

### "Review"

October 24, 2023

5.0

Really good, it is a great database

Pros

Ease of use, can integrate data from all the campuses and it is reliable

Cons

Integration with existing data, some information had to be entered manually.

Review Source

Response from Vertitech

October 30, 2023

Hello Ana, Thank you so much for your glowing review! We're thrilled to hear that you're enjoying your experience with Classter and that you find our platform easy to use and reliable. We appreciate your feedback regarding data integration. We understand that manual data entry can be a time-consuming process, and we're always working to improve the efficiency of our data import features. Your insights are valuable, and we've escalated this issue to our development team for consideration in future updates. It's comments like yours that help us continue to improve and provide the best service possible. Thank you for taking the time to share your thoughts, and please don't hesitate to reach out if you have any more feedback or questions. Best regards, The Classter Team

AR

Aly R.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "Adaptable to international language schools "

May 29, 2023

5.0

Highly recommend Classter!

Pros

Adaptable to international language schools, including homestay, textbooks inventory, agents with gross and net invoice system, and medical insurance modules, productive and professional team.

Cons

None. Even if there is any issue the team of Classter will try to help find solutions

Reason for choosing Classter

Transparency, Flexibility, Honesty

Review Source

Response from Vertitech

June 1, 2023

Greetings, Aly! We are very pleased that you have been satisfied with Classter and it has been advantageous to your organization. We strive to provide the best experience so you can be successful. Thank you for writing this review; we very much appreciate it! Do you have any suggestions on how we can improve your experience? Please send your ideas to support@classter.com. Furthermore, if there is ever anything we can assist with, don't hesitate to get in touch; our team is always here to help.

RK

Rieho K.  
Operations Director  
Education Management  
Used the software for: Less than 6 months

### "Reliable and Flexible "

October 26, 2023

5.0

Pros

The Classter is Easy and flexible to create invoices and receive payments what we daily use and manage. This made us keep reliable information on our business. Also the Classtter support is very helpful and resolve issues quickly.

Cons

Unfortunately Receipts are not able to create as our business needs. This could be improved in the future. However I am satisfy now and am expecting to see the further development in near future.

Review Source

Response from Vertitech

November 3, 2023

Hello Rieho, Thank you for your positive review and for highlighting Classter's reliability and flexibility. We're pleased to know that our invoicing and payment features, along with our support team, have been beneficial to your daily operations. We appreciate your feedback regarding the creation of receipts and understand the importance of this feature aligning with your business needs. Rest assured, we are committed to continuous improvement and will take your feedback into consideration for future developments. We're glad to hear that you're satisfied with Classter and look forward to continuing to meet and exceed your expectations.

JV

Jacob V.  
Lecturer  
Research  
Used the software for: 6-12 months

### "Dependable software"

August 2, 2021

5.0

My overall experience has been great! I would definitely recommend this to my team.

Pros

This software provided me with very simple and straightforward access to conducting team management and organization.

Cons

Overall, it is a great software to use. If it's one thing to fix, I would say the user experience side (design).

Review Source

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