# Scalefusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Scalefusion the right Unified Endpoint Management (UEM) solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156745/MobiLock-Pro/reviews --- Scalefusion 4.8 (114) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Reviews of Scalefusion Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews AM Anda M Software TechnicianInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “The team at Scalefusion is very much open to customization suggestions from customers which is a big plus. And their support is also very good always available when assistance is needed.“ June 13, 2022 AM Anda M Software TechnicianInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “I am able to manage my devices and the applications that run in them.“ June 13, 2022 KT Ken T OwnerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 6-12 months. “It was easy to set-up and install on all of our mobile devices“ December 12, 2022 AM Anda M Software TechnicianInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “This has improved our productivity really positively.“ June 13, 2022 ## Showing most helpful reviews Showing 1-25 of 114 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stefanie ¿. Operations Manager Food & Beverages Used the software for: 1-2 years ### "Great service, using it as device manager for more than a year and the Mobilock guys always help out" November 30, 2017 5.0 Mobilock is crucial for our daily operations. We track our devices with our partners daily several times, mobilock dashboard is one of the tabs that I have all day open. We get LIVE information about what our partners are doing on the tablet as well as technical info that we need for any changes. Pros 1\. Customer service and the Mobilock team prompt cooperation. Guys from Mobilock not only resolve all my questions immediately after asking, but also go the extra mile to develop new features for us, upload things from their side for us within a specific time frame when we are in a rush and need to resolve something immediately. Yukti is handling their CS in the best manner and Amit is always helping out with any extension of the collaboration. 2. Eva notifications - notifies you LIVE within the dashboard about devices becoming inactive/active/locked/unlocked, which is the coolest feature 3. You can track LIVE if the device is on 3G/WiFi, what is going on on the device, location of device, what version of your apps are they on, all LIVE, without a delay, which is crucial for our business, since we work in fast-paced environment 4. I wont write in here every feature that I find massively valuable, but over all we are using Mobilock for nearly 120 partners right now and we are more than satisfied Cons I would really appreciate from Mobilock in the future to expand their "selected devices" to as many as possible so we could do silent updates on our devices as well. Review Source STUART I. Director Used the software for: 6-12 months ### "Mobilock has been pleasing from a technical point of view. Support is not always at hand. " November 29, 2017 5.0 Security and an array of information about our assets to help us manage them better. Pros Mobilock allows us to control the use of tablets in our fleet of vehicles. It secures the tablet against non intended use, stops users installing unwanted apps on the tablet, using the tablet for their own purposes including as a hotspot. There are alerts that inform us if anyone has attempted to breach the tablet security and provides us with a picture of the perpetrator. It also advises us if the SIM has been removed and replaced. Thus preventing the user from putting the SIM in their own device to use our bandwidth for their own purpose. We can also see where the tablet is and compare that to our vehicle GPS tracking software. Many useful features for keeping an eye on whats happening with our tablets. Cons As we add further tablet numbers to our fleet we have to use a new licence number. This has the potential to get very fragmented for control purposes as we have tablets being replaced weekly due to damage and having to find which licence key we can use on the new tablet can be time consuming. Review Source KT Ken T. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Customer Service is not helping remove the app from our phones" December 12, 2022 2.0 Horrible! Use another MDM software. I have been asking them to extend my licenses another day so I can cancel, but they are saying they can't. The MDM software is keeping me from wiping the app from our phones (as designed) and the support chat is telling me to contact the reseller. I did that and he says he's waiting on Scalefusion. Meanwhile, my phones won't work because I can't download the newest version of our company app. Pros It was easy to set-up and install on all of our mobile devices Cons Unable to update to new proprietary software from our home office. Unable to locate lost devices using GPS. Review Source Kosta K. Managing Partner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Not the most intuitive but it gets the job done for a fair price." May 10, 2018 4.0 Control of my devices. Pros I like the cost and the functionality once you learn to navigate the system. There are a lot of features that we really like such as white-listing online forms and being able to add links to these on the desktop. Cons I don't like that I have to buy licenses in chunks. I would prefer a model that scales with my business. The overall cost is reasonable so it's not a deal-breaker, but I would like to be able to pay "X" per installed device per month and see a 15 day prorate option.(for example if used less than 15 days then 1/2 charge. If used past 15 days then full month charge. Still, not a big deal. Review Source Stanislas J. Administrateur du SIGB Used the software for: 1-2 years ### "A great product with a very easy-to-use API and a very reactive support team" November 30, 2017 5.0 I use it for sending messages to my devices, buzzing them and geolocating them. Pros The API, which is easy to use, well-documented and can be tested from the dashboard (backoffice) ; and the support which replies my answers within minutes Cons Nothing so far. Or maybe the limitation in the number of requests that can be sent per minute ; as for today, I don't appear to have reached the number of requests that can be sent per day . Also, I didn't find yet where I can see my daily use of the API Review Source Ross S. Technical Director Used the software for: 1-2 years ### "As a Android Lockdown Koisk it's a great product" March 15, 2018 5.0 Mobilock makes an Android your own device. You can now have your own device in the field with all the remote features available, but only running your App. Pros This saves you from having to ensure only your Apps run on remote devices. MobiLock does a very good job of this with lots of other features as well. Cons The software has quite a few updates and their licencing model is sometimes difficult to understand. However, there support guys can 'bulk together' your licences are your use them, which is great! Review Source Ingo D. VP IT Operations & Security Used the software for: 6-12 months ### "Mobilock is a cost-effective Kiosk software and more" January 17, 2018 4.0 Pros Mobilock has helped us to lock down the Android based tablets at our retail shops and improved productivity of the sales staff by minimizing distractions and problems resulting from access to unnecessary websites and apps. It's also good for security to prevent the installation of any unwanted apps. It has a clear and easy to learn GUI with good performance. Support in case of the few problems we encountered has been fast and efficient. The capabilities of the software are also consistently enhanced and expanded. Cons Unfortunately it's not possible to publish shortcuts to specific websites without whitelisting them and in turn block access to any websites not specifically whitelisted. Geofencing lacks the ability to apply a geofence to a specific device, only groups, which doesn't make sense in our scenario since we have one device pr location. Both issues are being worked on though and we look forward to have them addressed in a future release soon. Review Source Rob W. VP Used the software for: 1-2 years ### "Excellent control software solution" January 11, 2018 5.0 controlling staff who wish to make their healthcare phone a music player/change wifi/take inappropriate pictures etc Pros We work in healthcare and provide phones in very challenging environments. the software is excellent at controlling what the staff can and cannot do. outstanding customer support Cons license structure is a bit messy, workable but messy sometimes. the overall aspect is cost effective, but the discounts in multi-site environments aren't always the best to work through. Review Source Simon G. Chairman Used the software for: 2+ years ### "I have tried other MDM software and this beats the lot of them." February 6, 2018 5.0 Pros Ease of use - no need to read a manual. I also love the online chat support which is always instant and incredibly helpful if you need something a bit more obscure. Can't praise these guys enough. Cons It only works on Android currently. The pricing is a bit complicated - you have to buy in batches to get lower prices rather than get a single rate, however the licenses don't start until you use them. Review Source Jan-Paul C. iT Design Used the software for: 6-12 months ### "Very steep learning curve, fast support replies, intuitive." July 13, 2018 4.0 Pros Flexibility, Levels of authority, iOS & Android in 1 panel, oversight. Responsiveness. Price vs Functionality Cons First time setup/ Deployment. Had expected it to be easier. BUT: next time I'll RTFM before I start... QR reply should have easier. Review Source DB David B. IT Director Used the software for: 2+ years ### "Great Company - Great Service- Great Product" May 9, 2018 5.0 Pros I have used this software for the past few years and we use it basically to lock down our tablets to be used for our payroll time clock software. It has worked flawlessly and we have it on over 90 tablets and have never had an issue. I would also like to point out that I have reached out to their customer service department only by email but the response time was excellent and all my problems and issues were addressed in a timely matter. I would not hesitate to purchase from them and would recommend their product to anyone looking for a simple method of locking down their tablet environment both personal and business. Cons We had an issue early on with the software disappearing from the tablet but in all the time we've had it, we only encountered it twice and we believe it may have been a tablet issue and not the software. For the last several versions, we have not had that issue re-occur. Review Source DR David R. Owner Consumer Services Used the software for: 1-2 years ### "Incredible Tool for Small Business!" January 25, 2018 5.0 Asset control and programming. Prevents losses. Very easy for tablet user to understand how to use my tablet. Pros Very useful tool to protect you tablet assets. We use it to simply the user interface and make using the tablet extremely simple and controlled. We really like the ability to update and manage all tablets from the powerful Administrative Interface and be able to monitor all the tablets health and location. We are a small business and found this tool very affordable and very easy to learn. Best features: tablet location, FileDoc, WhiteListed Websites, Battery monitoring, and device profiling. Cons We would like a little easier way to brand the device, especially background - it is not easy to see if the background fits right. Would like to see device health monitoring - does the tablet need updates, are apps in need of updates, etc... Review Source AC Adrian C. Technical Product Manager Restaurants Used the software for: 1-2 years ### "This is exactly the solution I was looking for, with great service and an impressive feature set" May 17, 2017 5.0 Pros How intuitive to use it is, how responsive the support service is for problems with my production users. You can't find a better solution for the money. Cons Some features aren't really polished, or don't offer the best solution for the particular problem, e.g. Remotecast. Messaging, and notifications could be handled natively more gracefully. API features are limited, but they evolve at a good pace. It would be very impressive to have a better integration with the firmware, so some actions could be remotely triggered without user interaction and without rooting the device or using third party solutions like Samsung KNOX (e.g. installing apps without user confirmation). Review Source TA Tiffany A. Technology Executive Education Management Used the software for: 6-12 months ### "Spectacular Customer Service" May 25, 2021 5.0 I have had many calls with Scalefusion representatives. Each reponse is timely, friendly, and all matters have been resolved. Customer service was able to help our organization customize settings that fit our users' needs. Pros Easy deployment, streamlined settings, and easy to configure to muliple device groups. Cons Nothing has been a problem. Customer service is great! Alternatives considered [IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/) Reason for choosing Scalefusion Reviewed ratings and usage Review Source KK Krisztian K. IT Responsible Retail Used the software for: 1-2 years ### "This is a very stable app and really easy to manage it." January 8, 2018 5.0 The reason why I chose this app because I wanted to manage some tablets remotely and those tablets are exhibited pieces so our costumers can use it, can browse on it can play it with games and can play videos on it. And this app can filter the contents, the apps and so on. So I really searched this kind of kyosk app. Pros I like the chat support and the continuous updates, patches. The users cannot be able to quit the app and I receive the exiting attempts. Cons I think the missing part of the app is the software update pushing from remote and will be really nice to be able to install apps on the devices remotely with the mobilock. Review Source SF Scott F. clinical manager of IT services Hospital & Health Care Used the software for: 1-2 years ### "A great way to keep track of your enterprise devices" May 10, 2018 5.0 a secure platform for our patients to use to fill out information and doesn't break the bank. Pros The ease of upgrading our proprietary software, tracking devices, the security of the devices, the web based dashboard. Cons The variability of installation. I've installed everything exactly the same yet some devices update automatically where others require some sort of intervention. That gets kind of annoying when we are updating devices used in 4 different locations. Review Source MU Michael U. Zumba Instructor Fine Art Used the software for: 1-2 years ### "Great product and quick response from support team." May 11, 2018 5.0 More focus from users on what data they need Accountability for user activity Security for user location and safety as well Pros GPS Tracking (if ever lost or stolen) Customised Branding Ability to filter out what apps I want access to Double security of pin plus administrator access to device. Cons Difficult for non administrators to update apps sometimes, but that comes with the functionality of the kiosk software. Review Source JL James L. Transportation Clerk Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "One of the best customer service experiences I've ever had! These guys are on top of their game. " November 21, 2017 5.0 The ability to lock-down our tablets that the drivers use so they are limited to specific apps and functions. Also, being able to perform remote admin of many of the tablets features, apps, and settings is a huge plus for us since the tablets are always out on the road with our truck drivers. Pros I like the ease of setup, implementation, and administration. MobiLock Pro is an excellent product, and works perfectly for our trucking company. It does exactly what the developers say it will do, and if I have questions or need assistance, the tech support is superb. I particularly like the ability to manage our tablets while the drivers are out on the road - the ability to change settings, publish apps remotely, assign the tablets to a predefined group, the ease of setup and roll-out, all are outstanding. We have no regrets in selecting MobiPro for our tablet kiosk needs. Review Source PC Patrik C. Product associate Used the software for: 1-2 years ### "Everything works perfectly never let us down." July 6, 2018 5.0 Pros Best thing is you can customise each one of the or create groups and mange all in one group. It's really useful specially if you have a few hundred devices. Cons Sometimes it doesn't update automatically so we have to delete and reinstall or even reset the device. Review Source NH Nico H. Junior Operations Manager Used the software for: 1-2 years ### "Smart solution to start and manage a kiosk-mode on mobile business devices" May 24, 2018 5.0 Pros combines several features to manage a large amount of mobile devices. user friendly webbased usage Cons Does not support autofill for login data of third party software. mobile devices cannot be setup on the desktop computer Review Source DA Damon A. IT Manager Oil & Energy Used the software for: 1-2 years ### "The software has completely fit our needs and has awesome support!!" November 14, 2017 5.0 Pros Customer Support!! The support team has been one of the best I have worked with over the last several years. The solutions always came very fast! Review Source MF Marco F. Customer Service Supervisor Telecommunications Used the software for: 1-2 years ### "Mobilock Pro solves our needs to limit the smartphone usage to few apps in the best suitable way." February 26, 2018 5.0 Pros The flexybility and the really easy way to create a profile and to apply it to a whole bulk of smartphones by some few clicks Review Source ZS Zach S. IT Administrator Used the software for: 6-12 months ### "Much easier to use than more traditional MDM solutions." July 26, 2018 5.0 Pros Easy to setup, fast to implement in the beginning, and fast to update configuration changes to the clients. Cons On android, it can sometimes be unstable. However, a restart of the tablet or a refresh from the console almost always takes care of the issue. Review Source RH Rustam H. IT Administrator Used the software for: 6-12 months ### "New breathe on traditional MDM softwares. Excellent software with lots of useful functions." December 7, 2017 5.0 Pros New breathe on traditional MDM softwares. Excellent software with lots of useful functions. Good gps navigation. Cons Nothing yet. But i\`d like to view some new functions. Such as live of selected devices online or something other. Review Source MB Maria B. IT Manager Used the software for: 6-12 months ### "MobiLock Pro is a great solution for our reception area tablets." January 22, 2018 5.0 Pros The software is very easy to configure and apply to our tablets. I can also see from the MobiLock dashboard all the important information on all of our active tablets being used. Review Source