---
title: "Donorbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Donorbox the right Nonprofit solution for you? Explore 631 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/156860/Donorbox/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Donorbox

4.8 (631)

[View alternatives](https://www.capterra.com/p/156860/Donorbox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Donorbox

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

SM

Stephanie M

Senior Manager, Marketing and CommunicationsPackaging and Containers, 51 - 200 employeesUsed the software for: 1-2 years.

“One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign felt consistent with our brand image.“

September 16, 2025

Hugo G

Mobile developerEnvironmental Services, 2 - 10 employeesUsed the software for: 1-2 years.

“UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API“

April 24, 2025

SA

Sara A

Grant Writer and Marketing SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools save us valuable time. While there are a few premium features behind a paywall, the value we get overall has far exceeded expectations.“

September 16, 2025

CB

Christian B

Public RelationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in Donorbox (only Stripe), with Donorbox and Stripe pointing to each other for a solution.“

September 2, 2025

MP

Matt P

CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every need (like deeper event and volunteer management), it’s an excellent solution for small to medium charities looking for a simple, trusted way to accept and manage donations online.“

September 16, 2025

EW

Emily W

FounderDesign, Self-employedUsed the software for: 1-2 years.

“It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any donations platform.“

September 16, 2025

HC

Hakim C

Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months.

“It’s helped streamline donor engagement and made online fundraising more accessible. While there are areas for improvement in event and volunteer management, the core functionality of secure payments, recurring donations, and customizable forms make it a strong choice for nonprofits.“

September 17, 2025

Debbie O

PresidentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to set the additional currencies for each campaign.“

September 18, 2025

## Showing most helpful reviews

Showing 1-25 of 631 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicolas R.  
Secretary-Treasurer  
International Affairs  
Used the software for: 1-2 years

### "Donorbox has helped us exponentially grow our donor base and total contributions"

October 19, 2022

5.0

Pros

Donorbox’s wide range of payment options and its ability to accept nearly every currency in the world makes it a vital component of our organization’s fundraising as our donors and members are located around the world.

Cons

Thanks to Donorbox’s continual addition of new features, the cons we noted when we were first selecting the platform have since disappeared.

Alternatives considered

[PayPal Payments](https://www.capterra.com/p/207944/PayPal/)

Switched from

[Patreon](https://www.capterra.com/p/230186/Patreon/)

Patreon charges a significant fee and lacks the features that Donorbox offers, it is not an effective fundraising platform for most non-profit organizations.

Review Source

JE

Jennifer E.  
founder  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Seamless, Accessible, and Mission-Aligned"

September 16, 2025

5.0

Overall Experience: My experience with Donorbox has been overwhelmingly positive. The platform offers a clean, intuitive interface that made it easy to set up fundraising tools without technical barriers. As a founder managing multiple federally aligned sanctuaries, I appreciated the low transaction fees and free entry point—especially during early development stages. Donorbox supports mission-driven work by staying affordable and functional, though its impact is best amplified through active social media engagement. Overall, it’s a reliable and accessible solution for organizations focused on healing, justice, and community care.

Pros

I appreciated how intuitive and streamlined the site-building process was. The platform is free to start, which made it accessible during early development, and the transaction fees are refreshingly low compared to other fundraising tools. It’s a practical solution for mission-driven organizations working with limited budgets.

Cons

There’s very little to critique, but one limitation is its reliance on external visibility—particularly through social media. Without an active presence or promotional strategy on platforms like Instagram, Facebook, or YouTube, it can be challenging to gain traction or drive meaningful engagement. The tool itself functions well, but its impact depends heavily on how well you amplify it beyond the platform.

Alternatives considered

[Project KickStart](https://www.capterra.com/p/177500/Project-KickStart/)

Reason for choosing Donorbox

I chose Donorbox because it offered the right balance of accessibility, functionality, and affordability for a multi-state, federally aligned sanctuary network. Unlike other platforms that require upfront investment or complex setup, Donorbox allowed me to launch quickly with minimal overhead—while still providing robust tools for campaign management, donor engagement, and electronic payments. Its intuitive interface and low transaction fees made it especially valuable during early development, and its nonprofit-focused features aligned well with our trauma-informed, justice-centered mission.

Review Source

SJ

Sierra J.  
Trauma specialist, business owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Pretty good service"

September 16, 2025

3.0

It is an effective way to beef up your fundraising and one of few options to let people donate to any cause they want without limitations.

Pros

Management and tracking was my favorite aspects. I struggled to engage in a lot of the marketing tools because it seemed too big of a lesrning curve to prioritize over the other projects I was using donorbox to support.

Cons

I wanted a way to engage or understand my donors a little better. Im not exactly sure what that is, but maybe a survery when they change their donation or sign up or some kind of feedback tool.

Alternatives considered

[Patreon](https://www.capterra.com/p/230186/Patreon/)

Reason for choosing Donorbox

It had lower processing fees and was simple to set up. Accessibility is important.

Switched from

[Patreon](https://www.capterra.com/p/230186/Patreon/)

I was offering more of a community care model fund than a membership where people would receive something from me. My members were giving back to others.

Review Source

WD

William D.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Streamlined Giving Made Easy"

September 16, 2025

4.0

Overall, Donorbox has been a great tool for our nonprofit. It makes receiving donations simple and provides excellent backend features like donor tracking and automated receipts. The main drawbacks are the processing fees and the slower release of funds through partners like Stripe or PayPal. Even so, it’s a reliable, effective platform that saves us time and helps us focus on our mission.

Pros

Donorbox has been an excellent tool for my nonprofit. I really appreciate how easy it is to receive donations, whether one-time or recurring, and how smooth the process is for our supporters. Beyond that, the backend features have been a huge help—keeping track of donors, organizing giving history, and automatically generating donation receipts. These services save me time and make it simple to maintain strong communication with our supporters. Overall, Donorbox has made managing donations efficient and stress-free, and I’m grateful for how it helps us focus more on our mission.

Cons

One area that could be improved is the fees associated with donations. A portion of each gift is taken out for processing, which can add up for a nonprofit like ours. In addition, the speed at which donations are processed and released—especially when working through payment partners like Stripe or PayPal—sometimes feels slower than expected. While I understand these costs and timelines are fairly standard across the industry, it would be a real benefit to see lower fees or quicker turnaround times for funds to reach our organization.

Switched from

[Donately](https://www.capterra.com/p/154495/Donately/)

Greater functionality with donor box was the main reason that I switched.

Review Source

FD

Francesca D.  
CEO  
Mental Health Care  
Used the software for: 2+ years

### "Easy to use with a lot of features "

September 17, 2025

5.0

We’ve been using Donorbox since 2017 and have been pretty happy with it so far. I have referred others to this service.

Pros

It’s easy to use. I like that we’re able to set up peer fundraisers and different campaigns pretty easily, and change colors according to our branding. It was easy to setup, and allows for recurring donations. I also like the dedication section where people can write a loved one’s name or make a donation on behalf of someone else. I’ve been using it since 2017.

Cons

Nothing that I can think of—everything is intuitive. I think it’s a little more expensive than Givebutter now, but after using them for 8 years, I don’t think we’ll be switching.

Alternatives considered

[PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reason for choosing Donorbox

We selected Donorbox for its ease of use and pricing

Review Source

RJ

Rachel J.  
Executive Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly Recommend Donorbox"

September 17, 2025

5.0

My experience using Donorbox has been great. I like the ease of use in creating and sharing new campaigns. I like how simply our Donorbox giving page was integrated into our website, and I like the floating donate button we were able to add to our homescreen.

Pros

Donorbox is easy to use and implement for users and provides our donors with a great giving experience.

Cons

I honestly don't have anything that I do not like about using Donorbox for our fundraising platform.

Alternatives considered

[Harness](https://www.capterra.com/p/186312/Harness/)

Reason for choosing Donorbox

Donorbox offers ease of use and affordability

Switched from

[Harness](https://www.capterra.com/p/189303/Harness/)

Harness was more expensive and more difficult to use. We had switched from Donorbox to Harness and then quickly switched back after only one year of using Harness.

Review Source

ES

Evelind S.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Smooth the way for your donors"

September 17, 2025

5.0

Donorbox, integrated with Stripe and Paypal is simple for our donors to use. The form for our website was easy to set up and works smoothly. We've added the connection to https://doublethedonation.com/, which was also seamless.

Pros

It is widely used by other non-profits. It was simple to set up and the subscription options allow us to pay as we use it.

Cons

This is generally, a great product. Some integrations seem costly, but this is not a critical factor.

Alternatives considered

[PayPal Payments](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Donorbox

Donorbox has the critical features for recurring donations

Switched from

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)

Access to funds and management of recurring donations

Review Source

DB

Daniel B.  
Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Donorbox makes fundraising simple"

September 16, 2025

5.0

I was initially drawn to donor box by their lower than average fees. When I signed up, I found that setting up the service was quick and easy. I first implemented it on my own nonprofit website, then helped others with theirs. Love these guys.

Pros

Donor box makes online fundraising a simple and easy to implement process for nonprofits. Their online donation forms are easy to customize, simple to embed in a website, and even helps improve donor retention

Cons

The multi-step admin panel takes a bit of getting used to, but all the options are present. Thankfully, a helpful tool section is available for learning how to use the service.

Switched from

[Donately](https://www.capterra.com/p/154495/Donately/)

I found Donaltly’s fees to be too high and their service less customizable. I began looking at better options and stumbled on Donorbox many years ago.

Review Source

DGYD

Dr. Gena Yuvette D.  
Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to use"

September 23, 2025

5.0

I like Donorbox. I feel it is very reliable. There is nothing else to say about this platform. It is reliable.

Pros

It appears to be a no-frills and straightforward platform. There is nothing else to say about this platform.

Cons

I wish it were more user-friendly and had a little more style to it. It is very plain. There is nothing more to say about this platform.

Alternatives considered

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reason for choosing Donorbox

We were already using Donorbox and decided to stay with it. But, I really LOVED Givebutter.

Review Source

Hugo G.  
Mobile developer  
Environmental Services  
Used the software for: 1-2 years

### "ok donor solution but need to be revamped. "

April 24, 2025

3.0

I'm not sure this is the best service for donors, they are a lot to be desired of.

Pros

Well it works kind of, but nothing more. Donor can donate, payment works, receipt works,

Cons

UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API

Review Source

NZ

Nancy Z.  
Editor and President  
Media Production  
Used the software for: Less than 6 months

### "Donorbox is great for small businesses."

September 16, 2025

5.0

Excellent experience! If you are a small business or non-profit, I think Donorbox is the best choice.

Pros

First of all, we are a very small non-profit with hardly any money, so the fact that Donorbox lets you start for free is invaluable. We have been able to do all of our initial fundraising through Donorbox and it has been very easy. I was offered and took advantage of an online meeting with a Donorbox staff person who answered all of my questions. And they keep track of so much information for us regarding our donors and donations. For someone who is just starting out in the fundraising world, I think Donorbox has been a fantastic. I did a lot of research before I picked the Donorbox fundraising platform and it has been everything I hoped for and more. So far (about four months) I haven't needed the paid version of the service, but when I get there, I will gladly be willing to upgrade. They provide a great deal of customer support. Whenever I have a question, I can send an email and they get right back to me.

Cons

Right now I can't think of anything about the service that has been a problem. They have helped me with all of my questions and resolved the minor issues I have had. For example, I couldn't figure out how to embed the donation campaign on my page. They helped me figure out how to do that.

Alternatives considered

[Bonterra DonorDrive](https://www.capterra.com/p/143072/DonorDrive/)

Reason for choosing Donorbox

It offered a free version. It offered the ability to have donors provide monthly or quarterly contributions.

Review Source

SF

Scott F.  
Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Delighted with Donorbox"

September 16, 2025

5.0

I've been with Donorbox for about 7 years. There have really never been any issues and I plan to continue using them for years to come.

Pros

Always accurate accounting, the different filters offered to organize my donations, receipts sent to donors on a timely basis.

Cons

Nothing really; never had any problems with Donorbox. While I have tried other donation platforms, Donorbox seems to be the best.

Switched from

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

More cost effective. Dashboard easier to work with.

Review Source

SH

Sarah H.  
Business Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great resource for nonprofits that are getting started who need a simple compresensive donor management software."

September 16, 2025

4.0

Pros

Donorbox has been great for getting our nonprofit up and running and providing a simple donor database and donation tracking! We've used it to sell tickets for a fundraiser, set up recurring donations, and donation acknowledgments. For now, we've stayed with the free version, but with a growing organization, we may be looking to upgrade in the near future.

Cons

Fees are quite costly (a high percentage), but we do get to use the free version, so they fees are covering what we may otherwise pay for a subscription.

Alternatives considered

[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing Donorbox

It was free with great features. It had the ability to give donors their own profile and it made providing end of year giving records easy.

Review Source

NC

Nicole C.  
Founder  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Secure, Simple, and Effective Giving Platform for Ministries"

September 16, 2025

5.0

Our overall experience has been excellent. Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details. From donation tracking to volunteer and event management, it helps us steward resources well and build stronger relationships with our supporters. The customer support team has also been responsive and helpful whenever questions arise.

Pros

Donorbox makes online giving simple, secure, and trustworthy for both donors and our ministry. The donation forms integrate beautifully into our website and are easy for people to use. The security features give peace of mind, and the ability to track donations in one place saves our team countless hours. Event management and recurring giving options have been huge for us, and the built-in donor management system makes following up with supporters easy and personal.

Cons

Some of the customization options for forms and event pages could be a bit more flexible. While the platform covers all the basics well, at times we wished for deeper branding options without needing outside tools.

Review Source

MP

Maria P.  
Grants Manager  
Music  
Used the software for: 1-2 years

### "Great for Small Nonprofits, But With Some Limits"

September 16, 2025

4.0

Donorbox has been a very useful tool for our nonprofit. The donation forms are easy to set up and embed directly on our website, and donors appreciate how simple the checkout process is. I especially like the recurring donation options. Donors can set up monthly or annual gifts and even manage their own giving through a self-service portal, which saves us a lot of admin time. The ability to accept credit cards, PayPal, ACH, and even Apple/Google Pay has also made giving more accessible. The platform also includes peer-to-peer fundraising, event ticketing, and some solid integrations with tools like Salesforce, QuickBooks, and Mailchimp. For the price, it offers a lot of functionality, and it’s a good entry-level platform for small and mid-sized organizations that want to professionalize online giving without a heavy tech investment. That said, there are a few drawbacks. Donorbox charges a 1.75% platform fee (on top of Stripe/PayPal fees), which can add up if you’re processing a higher volume of donations. The customization options are also somewhat limited, you can brand the forms, but they don’t always match the exact look and feel of your website. Donor management and reporting are fairly basic; if you need robust segmentation or CRM features, you’ll probably outgrow Donorbox. Event management is also decent, but not as strong as dedicated ticketing platforms. Overall, I’d recommend Donorbox to smaller nonprofits or those just starting to build an online giving strategy. It’s affordable, easy to use, and donor-friendly, but may feel limiting for larger organizations with more complex fundraising and data needs.

Pros

Easy to navigate and use, customizable donation forms, peer-to-peer and crowdfunding options, and the integrations with tools like hubspot and quickbooks. I also like that donors can update their payment methods on their own.

Cons

Platform fees are a bit high. Donor management is lacking, so we still need a separate tool for that. The ticketing and events tools work, but they aren’t as advanced as dedicated platforms (like Eventbrite or Givebutter).

Review Source

MF

Mykeva F.  
Founder  
Fund-Raising  
Used the software for: 2+ years

### "Easy to Use, Great for Recurring Donations"

September 16, 2025

5.0

My overall experience with Donorbox has been very positive. From the beginning, the platform made it easy to set up branded donation forms, embed them on our website, and start accepting gifts quickly. Donors consistently comment on how smooth and secure the checkout process feels, which has helped increase both one-time and recurring contributions. The dashboard is intuitive, and integrations with email and CRM tools make managing relationships much simpler. While a few advanced features require upgrades or extra setup, the support team is responsive and helpful. Overall, Donorbox has streamlined our fundraising and strengthened our donor engagement.

Pros

I love the user friendly donor usage What I liked most about Donorbox is how intuitive and seamless it is to use—for both our team and our donors. The setup process for donation forms was quick and required very little technical skill, yet the forms still look professional and can be customized to match our branding. Donors find the checkout experience smooth, mobile-friendly, and trustworthy, which has increased completed gifts. I also appreciate the recurring donation option and the ability for donors to cover fees, which helps maximize our funding. Integrations with email and CRM tools make managing and growing donor relationships much easier.

Cons

What I liked least about Donorbox is that while the platform is very user-friendly overall, some of the more advanced customization options—like deeper styling of forms or automated donor journeys—require upgrading to higher plans or using additional integrations. The reporting features are good but could be more robust, especially for nonprofits needing very detailed or custom reports. At times the learning curve for newer features felt a little unclear and needed extra documentation. None of these issues are dealbreakers, but they do add extra steps or costs for small organizations trying to fully optimize their fundraising efforts.

Review Source

SA

Sara A.  
Grant Writer and Marketing Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A Game-Changer for Nonprofit Fundraising"

September 16, 2025

5.0

Our overall experience with Donorbox has been excellent. The platform is intuitive and easy to set up, making it simple for both our team and our donors to use. We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools save us valuable time. While there are a few premium features behind a paywall, the value we get overall has far exceeded expectations. Donorbox has truly helped us streamline fundraising and strengthen donor relationships.

Pros

Donorbox has been an incredible tool for our nonprofit! The platform is user-friendly, easy to set up, and makes the donation process seamless for our supporters. We love the customizable features, recurring donation options, and the ability to track donor activity in one place. The customer support team is also responsive and genuinely helpful. Donorbox has made fundraising simpler and more effective—we highly recommend it to any organization looking to grow their impact!

Cons

There’s a bit of a learning curve at first if you’ve never used donation platforms before. Occasional transaction fees add up, but they’re still reasonable compared to other platforms.

Review Source

AH

Ashley H.  
Campus Director  
Religious Institutions  
Used the software for: 2+ years

### "A simple way to streamline fundraising for our people! "

September 16, 2025

4.0

Pros

DonorBox helped streamline our fundraising for mission trips and student events. It's a simple way for our people to take ownership of their fundraising but still having support and a way for our church staff to keep track of the income.

Cons

Sometimes the instructions and sign in aren't the most user friendly. We often have to be in person with our people as they set up their fundraising page because they get confused.

Review Source

SC

Steven C.  
Founder  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Donorbox Review "

September 17, 2025

5.0

Donorbox has been a reliable, user-friendly platform for managing donations and supporter relationships. It’s clear that the product is built with nonprofits in mind. While there’s room for improvement in event management and more customization flexibility, the core donation tools are excellent. For most organizations, it’s a very strong choice that balances usability, security, and value.

Pros

Donorbox makes it extremely easy to accept donations online. The forms embed seamlessly into websites, and customization options are solid. Donation tracking is clear, recurring gifts are handled smoothly, and it integrates well with email and CRM tools. The security features are strong, giving both us and our donors peace of mind. Their platform saves a ton of setup time compared to building custom solutions.

Cons

Event management tools feel a bit limited compared to dedicated event platforms. The branding customization options could be more flexible without needing advanced coding knowledge. At times, customer support response can take longer than expected. Pricing is fair, but the platform fees can add up for smaller nonprofits if they don’t enable donor-covered fees.

Review Source

TN

Tiffany N.  
Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Very good. Reasonable. "

September 16, 2025

5.0

Good. Very good. It auto emails donors and emails organization. Very happy. Reasonable cost for all features that come with it.

Pros

It works and fees are reasonable. Very good. Use because reasonable cost for all features that come with it.

Cons

At this time integrating better with website and analytics but that’s a coding issue on my management side.

Review Source

CG

Carola G.  
Conservation - Charity  
Environmental Services  
Used the software for: 1-2 years

### "Donor Box review Project Islands Song"

September 17, 2025

5.0

Our overall experience is great. We love Donor box. It is very user friendly and I will recommended.

Pros

It is a very secure software. It is not expensive and they have a lovely and friendly customer service. The system is very easy to use, accurate and easy to complete website forms. We have a really good emailing system that warns when a payment is made and a great donation tracking report. We do not use it for event management, volunteers and staff so we cannot give a feedback for these sections.

Cons

I did not have any bad experience with Donor box, it promptly send us an email to let us know if a payment failed so we can contact the customer. It would be good if the software itself could reminder the client that the transaction failed too so that avoid us to contact the client ourselves.

Review Source

CC

Camille C.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Donorbox Rocks!"

September 20, 2025

5.0

I love Donorbox and have told many organizations I work with about it! It's cutting edge, easy to use and supplies me with everything I could ever need! Thanks so much Donorbox!

Pros

Donorbox has allowed me to create different campaigns that support the different fundraising moments I have in a year! They have a fantastic template that is easy to use with an opportunity to preview as I go. I love that I can use both a one time and a monthly donation option, add information about my thank you gifts an create my own art images to keep my brand consistent!

Cons

The only thing I would change is with the field boxes on the donation creation page. Right now, it's in a straight line. A more helpful way would be a text box like this so we can see the full version of the text and edit it more easily.

Review Source

SM

Stephanie M.  
Senior Manager, Marketing and Communications  
Packaging and Containers  
Used the software for: 1-2 years

### "Easy to Use, Seamless Integration, and Reliable for Recurring Donations"

September 16, 2025

5.0

Donorbox strikes a compelling balance of usability, features, and affordability. It's easy to set up, offers flexible payment and recurring payment options, which make it especially appealing.

Pros

One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign felt consistent with our brand image. I also appreciate the option to set up recurring donations, which has helped us build more predictable funding and strengthen ongoing support.

Cons

I'd love to see a bit more robust customization options. While forms are generally nice, advanced design customization often requires CSS, which requires more technical knowledge. Additionally, between Donorbox’s percentage and Stripe/PayPal processing fees, it can add up when donations increase. I understand that’s the trade-off for convenience and features, but it’s something to watch as we continue to grow.

Review Source

JFD

Joseph F D.  
President  
Publishing  
Used the software for: 2+ years

### "Donorbox Helps Us At Sightedmoon.com"

September 17, 2025

5.0

I am not technically enlightened. I prefer things that don't require a lot of my time to figure out. Donorbox does this.

Pros

We were looking for a program that would help us manage the donations we expected to receive. It was very easy to set up and is maintained.

Cons

When people wanted to change their order status, they had a hard time finding out how to update their subscription order.

Review Source

YB

Yosef B.  
Director of Marketing  
Religious Institutions  
Used the software for: 6-12 months

### "Streamlined Fundraising with Room for Improvement"

September 16, 2025

5.0

Overall, my experience has been positive. Donorbox makes it easy to launch and manage campaigns, and donors consistently comment on how simple the process is. It has helped us grow recurring donations and save time on administrative tasks. While there’s room for improvement in reporting and pricing structure, it’s a reliable and effective fundraising tool.

Pros

The platform is very user-friendly, both for administrators setting up campaigns and for donors making contributions. The ability to quickly create branded donation forms, integrate with a website, and offer recurring giving options has been a big plus. I also appreciate the integrations with tools like Salesforce and Mailchimp, which help streamline follow-up and donor management.

Review Source

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