# Web to Print Shop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Web to Print Shop the right Web to Print solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158636/Web-to-Print-Shop/reviews

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Web to Print Shop

4.9 (73)

[View alternatives](https://www.capterra.com/p/158636/Web-to-Print-Shop/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Web to Print Shop

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

AM

Alan M

Operations ManagerPrinting, 2 - 10 employeesUsed the software for: 1-2 years.

“Our top features are the proofing tool and the online design tool. Because 90% of our work is funneled through the web to print shop, we love the instant online proof feature.“

August 7, 2024

BH

Brian H

Vice PresidentPrinting, 11 - 50 employeesUsed the software for: More than 2 years.

“With our old platform, users had to manually enter these numbers and often got them wrong which made things harder for us.“

August 12, 2024

AM

Alan M

Operations ManagerPrinting, 2 - 10 employeesUsed the software for: 1-2 years.

“It has a lot of incredible features that help streamline our processes and increase our efficiency. If I ever run into any issues, I write emails and get responses right away without paying.“

August 7, 2024

HE

Hatem E

ManagerPrinting, 2 - 10 employeesUsed the software for: More than 2 years.

“The only con is that modifying the layout is a little complex.“

August 20, 2024

SD

Sarah D

Tech AnalystPrinting, 11 - 50 employeesUsed the software for: 1-2 years.

“They have a ton of options available and can allow print companies to display their products in 20 different ways. “

June 3, 2024

TC

Tom C

Web StrategyPrinting, 2 - 10 employeesUsed the software for: Less than 6 months.

“They never make us feel stupid if we ask a dumb question. “

August 26, 2021

AM

Alan M

Operations ManagerPrinting, 2 - 10 employeesUsed the software for: 1-2 years.

“Also, as an apparel printing shop we love that we can link up to our apparel vendors since we don't do those in house.“

August 7, 2024

Lindsey W

Brand ManagerPrinting, 11 - 50 employeesUsed the software for: 1-2 years.

“My team was already behind in launch and a rebuild sounded like it could be 6 months or more of work.“

December 17, 2020

## Showing most helpful reviews

Showing 1-25 of 73 Reviews

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Frequency of Use

Lindsey W.  
Brand Manager  
Printing  
Used the software for: 1-2 years

### "Ultimate flexibility with complete control"

December 17, 2020

5.0

We needed a solution to make designing scratch off cards easier for our customers and to allow orders to come into production automatically. Scratch offs are already a complicated product, so a system that could make design more accessible and reduce errors during pre-press and production would be a dream. So we reached out to \[SENSITIVE CONTENT HIDDEN\] and his team to see what we could do. We had previously worked with them to create our prize generation engine which is still in use today but needed to implement a few of their other products to create a seamless experience for our customers. After dusting off our previous project, we realized we needed to rebuild from the ground up. Rebuilding would not only bring it up to date but help build a more stable system for future features. At first this seemed daunting. My team was already behind in launch and a rebuild sounded like it could be 6 months or more of work. To my amazement, \[SENSITIVE CONTENT HIDDEN\] team delivered everything in under 2 months to get our launch back on track!! Web to Print Shop has an amazing team of engineers you won't find anywhere else. They're dedicated to creating a quality product that works and their communication is impeccable. We talked through many of our design challenges together to brainstorm lasting solutions.

Pros

Hands down, the udraw designer is my favorite. It allows ALL of our customers to have fun designing our scratch offs regardless of their design experience. It also gives me easy access to create new design templates any time we need to. I feel completely in control of my product. I'm not dependent on the software team to implement new products for me and I don't feel locked in to their system. This allows me to launch new products and features quickly! I can also tailor the UI exactly to my brand, creating an entirely seamless transition between product pages to designer to checkout.

Cons

There were a few conflicts with one of our existing Wordpress plugins that made us search for other solutions for that plugin functionality. However, this is to be expected with any Wordpress integration and overall the effort was minimal.

Alternatives considered

[PageDNA](https://www.capterra.com/p/207456/PageDNA/)[Infigo](https://www.capterra.com/p/158603/infigo/)

Reason for choosing Web to Print Shop

With other companies, they relied on the limitations of their platforms to dictate what we could do. However, with Web 2 Print shop, they were more interested in understanding our unique situation and extending their capabilities to solve our problems.

Switched from

[PageDNA](https://www.capterra.com/p/207456/PageDNA/)

PageDNA simple wasn't flexible enough for our needs. It was very restrictive in both user account management and online design capabilities. We weren't able to create the type of products our users wanted or create an easy check out experience with PageDNA. Because Web to Print Shop capitalizes on popular platforms like WooCommerce and Wordpress, we were able to extend and customize the user experience in any way to suit our customers. With PageDNA, we would have to continue developing expensive integrations that we needed to make our marketing engine work. Not only was this an added cost but it also meant, we were leaving valuable sales on the table.

Review Source

HE

Hatem E.  
Manager  
Printing  
Used the software for: 2+ years

### "W2P Shop offers everything you need from a B2B solution"

August 20, 2024

5.0

My overall experience with Web-to-Print Shop has been extremely positive and I would definitely recommend using this product. The solution has had a positive impact on my business and is an integral part of our daily operations at the moment. With the rise of on-demand printing, we are now processing a lot of smaller orders which means we need a system that allows us to process these orders faster with less customer service interactions. Web-to-Print Shop offers us a solution that allows us to achieve our goals. We can now process high numbers of orders efficiently and in a cost effective way. Overall, we are very happy with this solution and would definitely recommend it.

Pros

W2P SHOP offers us everything we need from a b2b solution. All of our requirements were available and could be done with the system. The biggest advantage is that there is a lot of flexibility with the system which allows us to achieve our desired results. Whether it's offering editable / variable or static products, the inventory management system is very helpful and works really well. Pricing wise, the price metrics feature allows us to display different products with price estimates and can be easily customized. Overall, the flexibility of this system is a huge part of why we chose W2P Shop. We like that it can be customized exactly to fit our needs. The solution provides us with everything we need and allows us to achieve all of our business needs.

Cons

The only con is that modifying the layout is a little complex. Customizing the interface for stores uses CSS which is not a skill everyone here has. If it was more visual and allowed users to go to the interface and drag logos instead, it would be much more helpful. There are definitely more positives to the system than negatives.

Switched from

[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)

MarketDirect had limited features, not enough support, and couldn't do inventory management. Their system also seemed outdated. You guys are easier to work with, offer better support, and are able to create a solution that meets all of our demands.

Review Source

DS

Desiree S.  
Like coach  
Apparel & Fashion  
Used the software for: I used a free trial

### "Keep up the amazing job print shop 👍"

April 8, 2025

4.0

My overall experience was very good 😊 I have no complaints ☺️

Pros

What's not to love, it does everything and more you could asked for from a printing service.

Cons

I don't truly have something I didn't like about this printing service, however these types of apps are personal preferences. Aka what you know and or use more so that this app is naturally going to deliver a overall more favorital experience.

Review Source

BH

Brian H.  
Vice President  
Printing  
Used the software for: 2+ years

### "W2P Shop Is The Exact Solution We Were Looking For"

August 12, 2024

5.0

We have the W2P SHOP applications installed on a few websites. On PosterNinja.com - W2P Shops solution has helped with interactivity with customers and made it much easier for them to use compared to other w2p platforms we were on. W2P SHOP allowed us to scale better. We get print files that are at a scale which we didn’t have with the other platform we were on. It streamlined our process significantly. On PDFplotting.com - We use a different part of the software for PDFplotting where it takes the PDf and detects the page count and size automatically and generates a price. This really helps out our users and us as well. With our old platform, users had to manually enter these numbers and often got them wrong which made things harder for us. Having this feature from W2P Shop has streamlined our process significantly and is the exact solution we were looking for. It has made the web to print experience better for users and us.

Pros

I like that W2P Shop integrates with Wordpress Woocommerce. I have a lot of background with it so it made the whole set up process very smooth. I also like how customizable the site is especially with the web to print tools and plug-ins. Support is really good. I like that W2P Shop is a small company so they’re always able to help us with any support we need. They’re familiar with us and what we need, unlike some big companies that have so many different support staff who don't know you. The speed of support is also really great. I always get help right away and am satisfied every time.

Cons

There aren't any cons that I can think of. Maybe there’s times where there are minor changes that I wish I could do myself but don't have the knowledge for. So if there were some how-to videos or seminars offered for the advanced features that would be great. Otherwise, there isn't anything negative about this system at all. I've only had a positive experience.

Switched from

[Artsystems](https://www.capterra.com/p/161335/Artsystems-Pro/)

With our old solution the customer support was not great and they had very little to no customization features. These were things we were really looking for in a web-to-print solution and W2P SHOP offered that. A lot also had to do with price. Other big companies over promise things just so that they can make a sale. When talking to these guys it did not feel like that at all. I could tell they really wanted to provide a solution that met our needs and didn't falsely promise or advertise anything. Everything they said they could do they delivered. Their support is also fast and reliable. I can customize the sites however I need and the fact that it integrates with WordPress was a huge plus.

Review Source

AM

Alan M.  
Operations Manager  
Printing  
Used the software for: 1-2 years

### "Lots of great features!"

August 7, 2024

5.0

I like the system as a whole, it is a major part of our business. It’s easy to set up, customize, and manage and I love the simplicity of everything. It works really well for what we need. It has a lot of incredible features that help streamline our processes and increase our efficiency. If I ever run into any issues, I write emails and get responses right away without paying. The support we’ve gotten from the developers throughout our experience with web-to-print shop has been incredible and enhances our experience. We are looking to grow our business with your platform and I believe we are on the right path. All in all, this system really works for us.

Pros

Our top features are the proofing tool and the online design tool. Because 90% of our work is funneled through the web to print shop, we love the instant online proof feature. We used to have customers upload the wrong files so this feature has been a real big lifesaver for us on many different instances. One thing I really appreciate about the price matrix feature is that it took a step further with the cascading option. I really enjoy that. Also, as an apparel printing shop we love that we can link up to our apparel vendors since we don't do those in house. Now we can give our customers the option to set their stuff up online and utilize the web to print shop as a place to order. The ease of use with the system is great too. Another major pro is that I have access to the developers if something is not working. Web-to-Print Shops’ support is always eager to help us and are fast to fix anything that comes up. I know other companies will charge you every time you need to speak with support but here I can shoot an email and get a response within minutes at no additional cost. I've seen many different systems and by far W2P SHOP’s system has a lot of great features. The system works so well.

Cons

There are very few cons with the system. I would say it is not so easy to set up templates but customer support is always available to help us. The new version of uDraw has some bugs which causes us to be behind on some things but I know the developers are working on fixing these issues. I also didn't know the EDM mapping tool would run through their ePOWER - W2P CLOUD solutions and we would have to learn a whole new website for it to integrate into our WordPress. With our old product our EDM mapping tool, Acuzip, was embedded in. We still don't have EDM mapping set up because of the learning curve.

Switched from

[wp2print](https://www.capterra.com/p/173857/wp2print/)

Print Science had a lot of good features compared to other web-to-print products but W2P SHOP offered even more. One of the biggest reasons we switched is because W2P SHOP has an instant online proof feature and different online design tools that we can utilize depending on the product and how we want to set it up. W2P SHOP has more variety than Print Science and can go more in depth with features. While both solutions have PDFLib, the way W2P SHOP has it set up is way simpler than Print Science. W2P SHOP also has uDraw where we can upload a template and set parameters on it very easily. The simplicity allows us to create multiple templates with ease. The instant online proof feature also minimized issues we had with chargebacks while using Print Science. Resolving the chargebacks was HUGE for me. With W2P SHOP, we like that we are able to implement the option for a PDF proof to be sent to customers and charge them then instead of users having to pay before seeing their design like in our old system. These are the main reasons why we switched and we are very happy for the switch.

Review Source

GM

Gary M.  
Owner  
Printing  
Used the software for: 2+ years

### "These guys are a great partner."

July 25, 2024

5.0

Our overall experience has been great. We’ve been using the system for 10+ years and we love it. We like how customizable it is and that you are able to move things around if necessary. Customer support is great at helping us move things around when we need it. We were on a corporate system for years and were trying to move away from it because we didn't like the system at all. We decided to go cold turkey and move all those sites off and moved them over and it's been pretty seamless ever since. The APIs have been good. It's been a great experience overall.

Pros

Ever since using w2p Shop, our most profitable orders come through this system. This is because the whole front end has been removed which increases our efficiency and is very profitable for us. Another huge thing is that there are hardly ever system errors or problems with the system. We had orders on our older system, and would get emails once a week about the system going down and problems that were occurring. Web-to-Print Shop on the other hand, is completely reliable and we almost never experience any problems. If we do, support is quick to fix it and is very helpful. Building sites and maintaining them is also easy for the most part and we appreciate that. Our website has never broken in the background. These guys are a great partner.

Cons

Overall, we don’t have many cons with the system. Our experience has been very enjoyable there’s just some minor suggestions but nothing that stands out as a red flag. We aren't using everything these guys got. We’d love to dive in deeper to see what else they offer in terms of features and add ons.

Alternatives considered

[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)

Reason for choosing Web to Print Shop

I deal with EFI for some other software solutions and everything takes time and everything costs money. I get billed for a glass of water. W2P SHOP is more reasonable in their approach to custom requests.

Switched from

[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)

We moved from a corporate proprietary system and also utilize other softwares. The main factor was cost - these guys were much cheaper. Other companies don't really compare in their support. Other companies don't advance their development. When we switched to W2P Shop there were 3 people that I knew on their ePower system who all really enjoyed it which encouraged me to switch over even more.

Review Source

JH

Jessica H.  
Director of Marketing  
Plastics  
Used the software for: 6-12 months

### "A Game-Changer for eCommerce Success"

November 16, 2023

5.0

Before discovering Web to Print Shop, we believed that custom coding was the only way to meet our eCommerce requirements. Fortunately, this platform provides a powerful framework tailored for web-to-print businesses, significantly reducing development costs and timelines. Working with their team has been a fantastic experience. They bring technical expertise, product knowledge, and innovative problem-solving skills to the table. We look forward to working with them again in the future.

Pros

Web to Print Shop has been a fantastic solution for our eCommerce website. It allows us to sell our printed plastic products the way our customers want, making it a valuable addition to our business. The platform is user-friendly and highly customizable, so we were able to integrate it in a way that meets our requirements very well. We also appreciate its API/integration capabilities, which are essential for our needs.

Cons

One thing to keep in mind is that because Web to Print Shop offers a lot of flexibility, it still requires a clear understanding of your company's unique requirements. Customizing and configuring the platform can take some time and effort. However, we find this process much smoother with the RACAD/Web to Print team compared to other options.

Alternatives considered

[PressWise](https://www.capterra.com/p/133862/PressWise/)[DesignO](https://www.capterra.com/p/246028/DesignO/)[CHILI GraFx](https://www.capterra.com/p/10002281/CHILI-GraFx/)[Propago](https://www.capterra.com/p/161551/Propago/)[Customer's Canvas](https://www.capterra.com/p/173237/Customer-s-Canvas/)

Reason for choosing Web to Print Shop

Power, personalization, and price -- for printers. Coding custom solutions from scratch wasn't an option. We found only two other solutions that could meet the complex needs of our online product and pricing configuration features. Web to Print Shop, however, was created not just to allow customers to customize print products; it was also built to serve the unique needs of the printing business. The team's awareness of operations and productions and concerns, coupled with their willingness to creatively solution nuances unique to our business, made this an easy decision.

Review Source

Response from Racad Tech

November 16, 2023

Thank you Jessica. It is a pleasure working with you and your team. The W2P SHOP Integration Team

RN

Ryan N.  
Owner  
Printing  
Used the software for: 2+ years

### "The last stop in W2P!"

July 18, 2019

5.0

We use multiple systems. We paid heavily for some of them because we got them with big name companies such as XMPie and EFI. This solution is considerably cheaper. And NONE of the big name companies provide us the value that this solution provides. You can't even have a conversation with the big companies without them charging you for their time. The support at W2P Shop listens and they eventually deliver.

Pros

This is the last stop in W2P on so many front. On technology, the system does everything we need. Online ordering is a breeze. The online stores look nice and clean. We utilize multiple solutions and this solution has integrated with all of them. We utilize multiple template editors which they provide - (PDF & InDesign/XMPie). This solution communicates with my PrintSmith Vision (by EFI). As far as I know, there is no solutions that can do that.

Cons

Here is the thing, no solution is perfect. In technology there is always more to do. But the essential thing you have to look out for is a company with an ethic that is willing to keep developing, advancing and most importantly - listen to your client base. These guys do that.

Alternatives considered

[PersonalEffect StoreFlow](https://www.capterra.com/p/173455/PersonalEffect-StoreFlow/)[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)

Reason for choosing Web to Print Shop

We are actually customers of both EFI and Xerox utilizing some of their other solutions. Our experiences in our other solutions left alot to be desired. We did not want to tie ourselves to them with another solution based on our previous experience. We contributed to a large payment to have EFI open their API so we can use W2P SHOP to communicate with our MIS. But they charged us a ridiculous amount of money for NOTHING. Very disappointed at their ethic. We are happy with this solution and this company.

Review Source

MA

Mark A.  
Regional Business Manager, UK & Ireland  
Printing  
Used the software for: 2+ years

### "A truly flexible solution"

January 26, 2020

5.0

We used the solution predominantly for name tags/ badges and business print. The name tag solutions were revolutionary and helped us to streamline our business process, make it easier for our customers to place orders, improved our profitability, whilst also eradicating many of the spelling errors inherent in these businesses and where high levels of variable data are used. The solution now forms an integral part of the organisation's foundations from sales, through to delivery.

Pros

The software was incredibly capable and the team at RacadTech were willing, able and highly competent at developing and delivering cutting edge functionality that provided even greater differentiation in our marketplace. The team at Racad were the most engaged and helpful amongst the many options we reviewed and gave us confidence that we were building an ongoing partnership with an organisation that saw value in the relationship and were committed to helping our business grow by continually developing and supporting us technically.

Cons

There are very few in all honesty. I'm impatient so would love to move faster, but Racad have also led us and set our expectations effectively and worked to align priorities.

Alternatives considered

[Coreprint](https://www.capterra.com/p/162536/Coreprint/)[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)[Printlogic](https://www.capterra.com/p/140127/Printlogic/)[ROI360](https://www.capterra.com/p/149654/ROI360/)

Reason for choosing Web to Print Shop

The relationship, capability, willingness to develop customised functionality and the vast levels of existing base product capability were key to the decision.

Review Source

AS

Avedis S.  
Owner  
Printing  
Used the software for: 6-12 months

### "W2P Shop delivered on every promise"

October 22, 2020

5.0

From initial contact to live and functional website, the entire process had a hard deadline of 1 month... which they met in 3 weeks.

Pros

I was given a beautiful, clean user interface on a website powered by WordPress, with excellent plugin integration and SEO capabilities Incredible customer service, wherein all questions are answered in a timely and professional manner A reasonable price-point, with no hidden fees

Cons

I had been searching for a company and a solution like this since 2014. Lost alot of money and time on other solutions. I wish I would have found these folks sooner.

Alternatives considered

[wp2print](https://www.capterra.com/p/173857/wp2print/)[ePrintDesigner](https://www.capterra.com/p/169576/ePrintDesigner/)

Reason for choosing Web to Print Shop

I actually went with these companies first. Paid them lots of money. These other solutions over-promised and under delivered (if at all). In contrast, W2PSHOP was reasonably priced and got me launched in under a month.

Switched from

[ePrintDesigner](https://www.capterra.com/p/169576/ePrintDesigner/)

The folks had an honest approach, detailing exactly what the technology was capable of. They were willing to work with me during the covid pandemic and have indicated that my experiences were unfortunately very common.

Review Source

NEY

Nolan Edward Y.  
Graphic Designer  
Printing  
Used the software for: 2+ years

### "This system can do so much..."

March 27, 2019

5.0

Highly recommended. These guys will make sure you get the support you need and are incredibly accommodating. Anything you need as far as web to print goes, just ask because they probably have it. And on custom services their turn around is rather quick. Puts XMPie support to shame.

Pros

This system can do so much. I have been a customer for years. I manage most of the product set up and work primarily with the PDF editor. I have XMPie too, but I prefer the standard PDF Editor. It can do so much. And I can create all sorts of products on it from general paper products like biz cards, brochures, to wide format items, posters, booklets and even promo items. I think I know a lot and when I have questions, I call support and I find out it can do more. Very impressed with the technology. Very satisfied with the support

Cons

I guess it was overwhelming at first because there is so much it can do. But if you take focus, ask the staff what you need and they will show you where to find the tools and how to accomplish it.

Review Source

ME

Mark E.  
General Manager  
  
Used the software for: 2+ years

### "GoEPOWER's Web to Print Shop is the best print storefront software!"

February 16, 2018

5.0

Pros

It is easy to set up customers. Easy to demo and train customers how to use. The reporting functions are the best I have seen. They can generate and pull custom queries which is extremely convenient. The system has so many features that you can tell that it has been thoroughly though out. The technical and development staff are also incredibly responsive and receptive to new ideas and suggestions that would improve their system and help me to be assist my customers and sales objectives. I would recommend this solution to anyone in the printing space.

Cons

I use PrintSmith on the production side. It's a bummer that it does not integrate with my PrintSmith...yet. I guess that is not so much a negative with the ePOWER W2P Shop solution as much as it is with EFI's PrintSmith since the folks responsible for the ePOWER W2P Shop have indicated a willingness to integrate with EFI. But EFI doesn't seem to care to integrate with anyone else. But hopefully they will come around.

Review Source

SH

Suzanne H.  
Franchise Coordinator/Support  
Printing  
Used the software for: 2+ years

### "Top Notch Product, Even Better Support"

March 17, 2020

5.0

Pros

Their nimble nature - they work so quickly and customer support is so good. It doesn't matter how silly I think my issue is their support team a) never make me feel like I'm asking something dumb, b) are right there to help me, and c) can provide specific solutions for my businesses based on needs.

Cons

There is a learning curve when you on board, however, this is generally mitigated by their awesome support staff, so it shouldn't be something anyone should be worried about.

Reason for choosing Web to Print Shop

Their support staff and their reputation. They have the skill, ability, and people to help support not only my company's needs, but the needs of my clients, giving us a competitive edge in a saturated market.

Review Source

MA

Monte A.  
Prep Tech  
Printing  
Used the software for: 1-2 years

### "Goepower offers Great Value and Excellent Service"

April 25, 2019

4.0

Tech support has been excellent. e-mails are usually answered promptly and problems addressed quickly. I highly recommend this software.

Pros

This is powerful software. For the e-commerce printer it's a must. There's somewhat of a steep learning curve on the variable portion but like any software the more you use it the easier it becomes. Very customizable and the site is very responsive. As more and more business moves online more and more printers are going to this paradigm. And this is a value added service for any printer.

Cons

Can be a steep learning curve on the variable side for someone that has never used this type of software in the past. Variable data can be cumbersome and difficult to master. For static products it's a breeze.

Review Source

AC

Audra C.  
Principal  
Printing  
Used the software for: Less than 6 months

### "Racadtech and AudraChadwick.com"

December 31, 2021

5.0

Pros

The ease of its integration with our existing software

Cons

It can be initially challenging for the uninitiated.

Reason for choosing Web to Print Shop

It is with gratitude that I write to recommend the professional services and guidance of the team at Racad Tech Inc. in Toronto, Canada.  We are a web based print on demand start up enterprise and were dissatisfied with the ‘cookie cutter’ set up and pre-formatted relationships offered by the existing e-commerce products on the market.  In particular, we wanted to have a more dynamic and interactive relationship with a regional print-on-demand service that would allow us to design and ship a variety of products. Racad Tech understood our needs and concerns and both introduced us to a locally based full service web printing company and provided through its uDraw and ePower programs, the technological infrastructure necessary for our design team to work seamlessly and interactively with our printing partner’s online printing website.  We would have no hesitation in highly recommending the professionals, technology and services of Racad Tech.

Review Source

HM

Hani M.  
Owner  
Printing  
Used the software for: 2+ years

### "Very great system"

July 18, 2019

5.0

Great experience with web to print shop.

Pros

This is a very good system for us. We have several online stores for our customers which are easy to set up once you have the hang of it.

Cons

Learning of the system took us a while. But once you do your first store, the rest are a lot easier to do and there is a lot less work involved.

Review Source

SB

Shane B.  
Owner  
Accounting  
Used the software for: 2+ years

### "Works great!"

February 6, 2019

4.0

Great experience. The customer service is fantastic. And a good value for money.

Pros

It is easy to use. The interface made sense. And it consistently did what we needed year after year.

Cons

There were a couple of minor glitches the first month, but support quickly worked them out.

Review Source

YN

Yolande N.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Web to Print Sis the way to go"

November 9, 2020

5.0

Excellent development support and teaching! Sales staff always check in and assist where needed. All round, the company has and still is going above and beyond to create a lasting partnership. They are understanding and it feels like you are dealing with other human being and not a corporate entity that does not care about my budget or needs.

Pros

That I can customise my product just the way I want it. I like that once I got taught how to create and load my templates it was all in my control.

Cons

I would like more PDF viewer options on the wordpress front end so that I could change the way my template previews.

Reason for choosing Web to Print Shop

Pricing and the way I was dealt with. I felt like I was going into a partnership instead of here's my product, take it or leave it. I knew I was going to get personalised support with Web to Print just by how I was initially dealt with and quoted.

Review Source

JM

Jeremy M.  
Designer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Software and Even Better Service"

February 26, 2019

5.0

We have really enjoyed working with Web to Print and look forward to utilizing updates to both features and the UI. Their team has worked hard on making sure that every one of our questions and/or concerns have been addressed.

Pros

We were looking for unique functionality that would allow our users to completely customize our products. We were afraid that some of the products we offer weren't going to be easily implemented into the software, but the Web to Print team thought outside of the box and have provided us unique solutions to every problem we've thrown their way. Rep has been an excellent contact and I couldn't ask for better service.

Cons

So far, we haven't found much. We would like some additional features to be added and hopefully they will be in the future. Small issues with the UI, but the team has helped solve some of our concerns. Some of the mobile-friendly features are also lacking, but I'm sure as updates come out, we will see improvements.

Review Source

RW

Robert W.  
General Mgr  
Printing  
Used the software for: 2+ years

### "Outstanding Services"

February 20, 2019

5.0

Web to Print Shop allowed us to open a brand new avenue for our customers to place orders.

Pros

Ease of use.....especially for a non tech person.

Cons

Honestly.....I found the software to be complete and easy to use.

Review Source

CR

Carole R.  
Manager  
Printing  
Used the software for: Less than 6 months

### "Next Big Thing!"

February 23, 2022

5.0

Pros

The product is easy to use and easy to integrate. This helps both the order taking/processing side as well as this is how customers want to buy!

Cons

Need developer help, I just wish it was a little more consumer-friendly BUT customer service makes up for it!

Review Source

SL

Stephanaie L.  
Administrator  
Printing  
Used the software for: 2+ years

### "This is the solution for our company"

May 30, 2019

5.0

The support staff is always responsive and eager to help.

Pros

This is defintiely the solution our company gravitates too. Highly recommended.

Cons

Hmmm. It doesn't make coffee for late night jobs...lol.

Review Source

KJ

Keith J.  
President  
Printing  
Used the software for: Less than 6 months

### "Excellant Service"

October 12, 2020

5.0

The team there was very helpful as we rolled out a new product for a customer Our product needed customization and multiple platforms to initiate. We have strong tracking and are able to launch on time and without much problem. Customer was very happy with the look and ease of use that the Racadtech team put together for our current project.

Pros

We very much like the Versatility of there product

Cons

As of now we don't really have anything that stands out as a negative since they were so helpful

Review Source

CW

Chris W.  
Teacher  
  
Used the software for:

### "Business Cards are fun to create!"

April 24, 2018

5.0

Quick and useful.

Pros

Extremely affordable and easy to use. I liked the fact that I basically had full customization options and could do what I wanted with the software. There are some companies out there that do not give you that option.

Cons

Wish that the plug-ins were easy to use with other software, but this con doesn't take away from the product. PrintSmith would be a great addition to work with.

Review Source

yM

yoliar M.  
estudiante de medicina  
  
Used the software for: I used a free trial

### "It is a very useful tool for the general public"

June 25, 2018

5.0

Pros

It is very easy to use, it allows to fulfill several functions of good quality, it is very complete. and useful

Cons

a disadvantage that presents is more explanation on how to use it, but once it is learned it is very easy to do it.

Review Source

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## Related categories

[Web to Print](https://www.capterra.com/web-to-print-software/)