# Youmanage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Youmanage the right Human Resources solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160449/Youmanage/reviews --- Youmanage 4.5 (31) [View alternatives](https://www.capterra.com/p/160449/Youmanage/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Youmanage Ease of use 4.2 Customer Service 4.8 ## Pros and Cons in Reviews SB Simon B HR ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “The system is incredibly user friendly, and does everything I look for in an HR system.“ May 18, 2021 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Paul S. Managing Director Education Management Used the software for: 1-2 years ### "Forget the big boys" February 8, 2019 5.0 This is a real find - great functionality, excellent customer service and support and extremely cost-effective. This system is what I've always wished for in HR software, but never found in the more expensive 'big-boy' systems. Pros Ease of implementation, flexibility, functionality Cons Nothing to dislike about You Manage. Honestly. Review Source Response from Youmanage HR February 14, 2019 Hi Paul! Many thanks for your very positive review. We hope you're doing well and we're pleased you're continuing to enjoy the benefits of Youmanage! AO Anna O. Senior HR Officer Legal Services Used the software for: 1-2 years ### "Youmanage review" February 8, 2019 4.0 Our overall experience has been mainly positive. There have been a few issues and we have been frustrated occasionally with some of the programing structures. Our employees are able to book holiday and amend their personal details, which is the basics of what we needed. We still have to hire a consultant to manage our employee queries with Youmanage which is not ideal. Pros The reporting function is great - it is so easy to tailor and you can gain some really valuable insights. The landing page is OK, it has helpful boxes in order to quickly view data. The email notification templates are easy to amend. It's really customisable and the user can tailor the system easily, without having to go to the developers. This is great with you have different jurisdictional requirements for logging data. Cons The structure of the absence approver hierarchy is complicated. It is based on managers, not on departments which is difficult when there are different managers in the same department and they all need to view each others absence planners. Review Source Response from Youmanage HR February 14, 2019 Thank you for leaving a positive review, Anna! We're glad you find the reporting functionality of Youmanage useful. With regard to your additional feedback, we are always striving to improve our product and are happy to take your feedback on board. MR Mariam R. Office Administrator Aviation & Aerospace Used the software for: 1-2 years ### "Clyde Space Review " February 15, 2019 3.0 Pros \- Easy to use - Information displayed well - Everything can be found in the one system, no need to go back and forth Cons \- Extremely slow - Sometimes the information does not load - Crashes often Review Source Response from Youmanage HR March 12, 2019 Thank you for your review, Mariam! We're happy to hear that you find the information in Youmanage is displayed well - our development team is always working to ensure we have the most intuitive HR software available. We've also taken your additional feedback on board, and have contacted you directly about the slow response times you were experiencing. We hope this issue has now been resolved for you. SD Sarah D. HR Assistant Information Services Used the software for: 2+ years ### "A good all-rounder" February 15, 2019 4.0 The system has come a long way in the last year, updates to the dashboard and back end have been much more regular and progressive. The support team are great too and I have a good rapport with them. I never feel like I'm asking a silly question, they answer them all with honesty and clarity. Pros Good value for money. I like that the software is regularly updated. It's quite flexible to set up the way you want it via the admin settings without having to reach out to the support team. Cons Can sometimes be a little tricky to manipulate custom reports. There can sometimes be mismatches or duplications due to tasks carried out by admin vs manager, for example the system does not notify you if you put in an absence record that the employee may already have pending. Review Source Response from Youmanage HR March 12, 2019 Thank you for your great review, Sarah! We're glad you enjoy the flexibility of Youmanage, as it's something we're really proud of ¿ we believe that the product should adapt to the needs of each customer. We've also taken your additional feedback on board regarding the custom reports, and have fed this back to the development team. KO Kim O. HR Director Insurance Used the software for: 2+ years ### "Not sure how I managed without it!" February 21, 2019 4.0 Overall very happy with the system, generally very reliable, responsive & cost effective, definitely makes my life much easier so thank you Youmanage Pros Central database for employee information across the group allowing records to be maintained/updated & shared where appropriate with ease. Love the planner as able to track staff holidays & absences effectively, negating the need for unnecessary administration User friendly system & Customer Services are very quick to respond to any queries Cons Would like to be able to overwrite "other" type absences with holiday records (as with sickness) Would like timings on absence/sickness records rather than just am/pm options System for adding multiple training records is not effective Review Source Response from Youmanage HR March 12, 2019 Thank you very much for your positive review, Kim! We're especially happy to hear that you find the Planner feature useful. We're glad you're happy. In addition, we've taken your other feedback on board and have fed this back to the development team. JB John B. Senior Finance Manager Non-Profit Organization Management Used the software for: 2+ years ### "Youmanage HR from a non HR perspective in an Admin role" February 8, 2019 4.0 Overall its positive, exporting to excel helps, document management is good Pros The dash board is useful to see at a glance who is in and out of the office and other key metrics. Also automated emails of who is in and out of the office to key stakeholders is helpful Cons Holiday allocations can be tricky especially when dealing with staff on temporary/foxed term contracts Review Source Response from Youmanage HR February 14, 2019 Thank you for your positive feedback, John! It's great to hear that the detailed metrics that Youmanage can produce is helpful to you. Regarding your feedback about holiday allocations, Youmanage should be set up so that any employees' holiday entitlement values are calculated automatically. This includes pro-rating for part time employees, as well as for new starts and leavers. You can also choose ways in which to apply pro-rating of bank holidays. If you have to do anything manually to calculate entitlement, please contact our Support Team as this shouldn't be the case ¿ they're always happy to help! JJ Jayne J. Managing Director Human Resources Used the software for: 2+ years ### "Peeps HR on Youmanage" February 8, 2019 5.0 Since working with You Manage I have been impressed by their professionalism, their commitment to the safety and security of data, their innovation and have always found them to be accessible, approachable and friendly whenever I have needed something complex explaining, which is often! t Pros The granular depth to which it is possible to configure the software, means only those who have the lawful basis to process data can process data, ensuring compliance in line with General Data Protection Regulations. The ability to configure data deletion dates for individual pieces of data not entire employee records, means not having to delete data out manually in order to comply with General Data Protection Regulations. Cons The systems capability is enabled by its complexity, sometimes it can be a little too complex for those of us who are less tech savvy, however this has never proved to be a problem, because the team have always been quick to assist. Review Source Response from Youmanage HR March 12, 2019 Thank you for your fantastic review, Jayne! It really means a lot to us to know how the powerful, granular featureset of Youmanage allows our clients to be compliant with the GDPR. We also love to hear that you find us friendly, approachable, and innovative! In addition, we've taken your other feedback on board and have fed this back to our development team. GD Graham D. Director Construction Used the software for: 2+ years ### "Great Product" February 19, 2019 4.0 We have recommended YouManage to HR specialists and our business contacts as a good tool to have. The support has been great and the system has eased many of our internal functions. Our employees love it. Pros YouManage has been amazing for our organisation and the ease it has made on our administration has been perfect. Cons The system itself is a bit technical for some of our staff. It's not user friendly to some of them to make changes to the back-office within the system. Review Source Response from Youmanage HR March 12, 2019 Thank you for your fantastic review, Graham! We're really happy to hear that Youmanage has been amazing for your organisation. We've also taken your additional feedback on board and have relayed this to the development team. LJ Liz J. HR and Office Manager Computer Software Used the software for: 2+ years ### "Easy to implement and use" February 15, 2019 5.0 Easy to monitor and manage absences. Enabled clear and easy control or staff absences, including ability to manage sickness. Pros Really easy to use and easy to roll out to the staff. Made monitoring the calendars really easy. Cons As with many automated systems, there are some restrictions and limitations, but I've not found these enough of a problem to stop use of the system. Review Source Response from Youmanage HR March 12, 2019 Thank you for your great review, Liz! We're glad that you find Youmanage easy to use and implement for your colleagues. We're also happy to hear that you're enjoying the powerful absence features offered by Youmanage. In addition, we've listened to your further feedback and have fed this back to our development team. RA Rashana A. Senior HR Advisor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great, easy system to use" April 30, 2018 5.0 Pros Easy functionality, easy on the eye and simple to use. The employee personal details is easily updated, reports for payroll are very easy to understand. Cons The new feature to restrict data processing for employees could cause potential problems. IF employees select this then it may cause issues if there is a payroll change thus not showing up on reports. Review Source Response from Youmanage HR February 14, 2019 Thank you very much for your positive review, Rashana! We're glad you find our HR software easy-to-use. In response to your additional feedback, please get in touch if we can help with the new enhancements which increase the granularity of multiple Permission Sets, or if you have any questions about how you can align your data policy with Youmanage when considering how to configure the Data Retention Framework feature https://www.youmanage.co.uk/contact-us/ CK Chelcie K. Business Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Youmanage for HR functions " October 11, 2024 4.0 Overall I really liked this product when I was working with the company that used it. It was very easy to navigate through. Pros I use a different HR platform with a different company now but I liked that Youmanage automatically calculated leave entitlement. Plus the reporting was a very useful tool. Cons Sometimes the platform would glitch on leave balances or when sending out emails to employees. Review Source SO Sarah O. HR Manager Food Production Used the software for: 6-12 months ### "Recommended Software" May 18, 2021 4.0 We have saved loads of time since implementing youmanage. Employees find it easier to use and can more easily request time off and keep track of departmental leave now we have the system. Pros Easy to use and employees find easy to use. Allows tracking of holidays and employee data with ease. Removed my usage of spreadsheets and saves me a lot of time. Cons some reports could be better and the absence tracking automatically knowing if an absence was paid or not based on schemes would be better and save time. Alternatives considered [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[Cezanne HR](https://www.capterra.com/p/12452/Cezanne-HR/)[Timely](https://www.capterra.com/p/142756/Timely/)[Path](https://www.capterra.com/p/215722/Path/) Reason for choosing Youmanage Seemed most user friendly and cost effective. Some options didn't allow for shifts or multiple companies. Review Source Response from Youmanage HR May 19, 2021 Thank you so much for your review, Sarah. We're glad you and your employees are enjoying using the software. We will pass your feedback on reporting and absence across to the development team! DM Duncan M. Business Operations Manager Hospital & Health Care Used the software for: 6-12 months ### "Perfect HR platform solution for us" March 1, 2019 4.0 From our first conversation with Youmanage staff we have been welcomed and supported all the way in. We are after nearly a year still working on adopting all of the available functionality, but we are fully supported throughout our journey. The online help library and support tools are excellent and we get very quick solutions to any issues we raise. Pros To be honest the key thing for us as a charity was the price, which is extremely competitive. As we got further into it we also found the functionality was equal to many more expensive platforms. Our HR staff who have used other platforms are impressed by the number of boxes it ticks for streamlining our previously paper and MS office based processes. It save us hours a year just in holiday calculations and the self service element is a boon. Cons I'd like to see more options to format some of the forms etc. to reflect our existing documents as there is a cultural change issue in getting managers used to using different formats which don't always seem at first sight to reflect the elements we have developed in house over time. Review Source Response from Youmanage HR March 12, 2019 Thank you very much for your detailed and positive review, Duncan! It's great to hear that you find our pricing competitive and the functionality of Youmanage to be comprehensive. We're especially glad that the holiday calculation features saves you valuable time. In addition, we've listened to your other feedback and have fed this directly to our development team. VR Verified Reviewer HR Manager Building Materials Used the software for: 2+ years ### "Great for SME's" February 8, 2019 5.0 Manager's are using it on a daily basis. Pros Dashboard gives Manager's an immediate insight to their teams. Cons Dashboard search sticks which is a pain. Review Source Response from Youmanage HR February 14, 2019 Thank you for your positive feedback ¿ the Youmanage team is proud of our powerful HR software that gives managers immediate insight into their teams. In response to your additional feedback, please remember to clear your filters when searching as your filter preferences will be retained during your session, which helps users to work on the filtered data more easily. If you require any further assistance then please feel free to contact our Support Team who will be happy to help! Emily B. Director of HR Wholesale Used the software for: 2+ years ### "Excellent and Easy to Use" February 10, 2019 5.0 Pros It's very easy to use - user-friendly. It's quite a logical system, very little training is required. Great customer service and the cost is very reasonable as well. Cons Would like to see more User Guides for the Performance section. Review Source Response from Youmanage HR February 18, 2019 Thank you for such a positive review, Emily! We're glad you find our HR software easy-to-use. We've also taken your additional feedback on board ¿ we're always expanding our Knowledge Base to ensure Youmanage users have as much useful information about our product as possible. VR Verified Reviewer HR Assistant Apprentice Used the software for: 6-12 months ### "Mostly good" April 30, 2018 4.0 Useful for completing reviews about our database Pros I like that we are able to access all employees quickly and see who is where in the business. EG sickness/holiday Cons I dislike that the filters stay on after a search has been done even though they don't need to be. EG birthday/ anniversary when I go to search for a normal employee Review Source Response from Youmanage HR February 14, 2019 Many thanks for your review! We're happy to hear that you find the absence reporting features of Youmanage useful. With regard to your additional feedback, you can easily clear the filters you are using by clicking on the 'Clear' button at the bottom of the page. Youmanage remembers your filters in a session as it improves the responsiveness of the system, especially for companies who have over 1,000 employee records. If you require any further advice, please feel free to contact our Support Team who will be happy to help! Julia M. Human Resources Advisor Hospital & Health Care Used the software for: 6-12 months ### "Why don't all companies have Youmanage??" February 11, 2019 5.0 Pros This software makes it so easy to store all employee's information, along with absences, booked holidays, maternity/paternity leave, all in one place! I specially love the fact that employees can request to book holidays months in advance and their managers can easily view and accept the request. And no more messing about with Time off in Lieu spreadsheets! Youmanage stores and allows you to book all of that off too. Cons I managed to use the basic features with ease, but had some difficulty adding/editing information, eg. creating new shift patterns, giving new employees manager access, etc. Fortunately though, customer service was only one phone call away, and they were always quick to help me with my queries (even when I didn't have the words to explain exactly what I needed doing!) Review Source Response from Youmanage HR February 14, 2019 Thank you for leaving such a positive review, Julia! You're right to highlight the fact that you don't have to mess around with time off in lieu spreadsheets as Youmanage does this for you. The team here at Youmanage is thrilled to hear such positive feedback as we continue to make Youmanage the best HR software available. VR Verified Reviewer Head of Operations Health, Wellness and Fitness Used the software for: 1-2 years ### "Great product for small businesses and excellent value for money" March 22, 2019 5.0 It's been an extremely positive experience. The team are fantastic if I need any help they are a phone call or email away and always respond quickly. They review and update the system features when needed and send out helpful guides to explain the changes. I would recommend to other small businesses! Pros I can keep all holiday, sickness, timesheets and appraisal/objective information in one place. I like that I can send out important communications through the system and get read receipts, saves on paper and securely storing pieces of paper. You can customise, absence reasons, recruitment and dismissal checklists (and more) to suit your business needs. Cons Was a little complicated initially to set up my team and the information I wanted to store. However, I must say that I opted to set it up myself and with a quick couple of phone calls to the team I was set up and ready to go. Review Source VR Verified Reviewer HR Officer Marketing and Advertising Used the software for: 2+ years ### "Very clear to use." February 8, 2019 4.0 We find youmanage very useful. Pros Easy to gain the information that you require. Simple to track staff sickness and holidays and gain reports. Cons Could do with some communication tools to message employees directly about their profile etc. Review Source Response from Youmanage HR February 14, 2019 Thank you for your positive feedback! We're very proud of the absence management features in our HR software, as well as the ability to produce detailed reports. Please contact our Support Team who will be pleased to advise you on how you can use additional features within Youmanage to communicate with your employees. GC Gemma C. Operations Manager Real Estate Used the software for: 1-2 years ### "Good features and helpful customer service" February 8, 2019 4.0 Pros It brings lots of HR functions together in one software package and allows Admin users to create bespoke reports Cons I will caveat this part by stating that I haven't had the in-depth training yet. As a new user, it is not easy or intuitive to use the software. It is very detailed and I find the Knowledge Base difficult to follow. On the other hand, the customer service team have been very patient with my requests for help and quick to advise the best way forward Review Source Response from Youmanage HR February 14, 2019 Hello Gemma, it's Nick here. Many thanks for your feedback, it's very valuable to us. As Youmanage is powerful and comprehensive HR software, we believe that every new user would benefit enormously from undertaking structured system training. Please feel free to get in touch with us to discuss your options. jR jonathan R. CEO Leisure, Travel & Tourism Used the software for: 1-2 years ### "Youmanage" March 15, 2019 5.0 The Youmanage team have been very helpful and approachable. The support desk has a good level of knowledge and expertise. Staff seem to stay with this company which is always a good sign and helps provide a consistent point of contact. Pros Youmanage captures the essential elements required to comfortably meet all of our company's HR needs It is very intuitive and easy to use. Cons There is not much that we don't like about this system. Arranging holiday allocation for casual staff who do not work regular hours/days can be a bit tricky. Review Source aD amanda D. HR Administrator Defense & Space Used the software for: 2+ years ### "User Friendly, Helpful Support" February 15, 2019 3.0 I really like the helpdesk at You Manage - they are always there to help and answer queries pretty quickly too. When purchasing this software, there was no hard sell from CSR, the package sold itself. Pros Dashboard gives instant good info Ease of holiday/absent bookings Cons Standard reports not great Training records not capable for what we require. Review Source Response from Youmanage HR March 12, 2019 Thank you very much for your review, Amanda! We're glad that you find the dashboard useful. Our Support Team will be happy to hear your positive comments about them. We've also taken your additional feedback on board and have fed this back to the development team. HF Hayley F. Office / HR Manager Computer Software Used the software for: 1-2 years ### "HRYouManage Software" April 30, 2019 5.0 My overall experience is a good one - I enjoy using the system. The customer service is excellent - and I always get prompt and thorough responses to my queries. In my opinion, this is what makes YouManage a great choice! Pros The software has lots of options and makes managing HR records a lot easier, as everything is in one place. Cons There are occasional situations where the functionality means that you have to come out of certain screens and start processes again (but this is a minor detail!) Review Source VC Verity C. Associate Director Printing Used the software for: Less than 6 months ### "Dominion " February 8, 2019 5.0 The response time on any queries is very fast and efficient, people always come back to me and the overall service is brilliant. Pros The software looks fantastic, the reports you can generate and the reminders of peoples birthdays and work anniversaries are very helpful. I love that you can issues memos to staff using the software instead of having to print out all the memos and wait for people to sign it and also that it tells you who has not read them. I have only had the software for a few weeks but it is already making my life easier. Also the time off in lieu element is excellent for our business. Cons I don't feel i have used this software for long enough to know, but i would say that on holiday planner it would be easier if you could click on the employee and add the holiday without having to go to the create page. I would also like YouManage to create the clocking software or make it easier to link our clocking machine. Review Source Response from Youmanage HR March 12, 2019 Thank you for your positive review, Verity! We're happy that Youmanage is making your life easier. We've also taken your additional feedback on board and have fed this back to our development team to improve Youmanage even more. BL Bee L. Operations Manager Staffing and Recruiting Used the software for: 1-2 years ### "Excellent product - user friendly" May 27, 2021 5.0 Super - a comprehensive and affordable HR package ideal for a small company. Pros I've used this software in the past - team are excellent and responsive to user requests (for example the implementation of a document file structure). Cons Nothing really - it's great. There are always add ons which would be "nice to have" - e.g. expenses module - but no complaints here. Reason for choosing Youmanage Better, cheaper, had what I wanted. Review Source Similar Products Featured