# ClockOn Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClockOn the right Scheduling solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161737/ClockOn/reviews --- ClockOn 4.1 (20) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Reviews of ClockOn Ease of use 3.8 Customer Service 4.3 ## Pros and Cons in Reviews GW Gordon W Company DirectorComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “I had setup another payroll system recently (not for myself) and Clock On is much more user-friendly.“ April 28, 2020 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use lS lynette S. Administration Officer Hospital & Health Care Used the software for: 2+ years ### "My review" August 28, 2019 4.0 Pros Ease of knowing that all leave, overtime, deductions etc are always correct Cons The roster making is sometimes a bit tricky Switched from [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) This product goes in to more depth for reporting etc Review Source GL George L. Director Health, Wellness and Fitness Used the software for: 2+ years ### "After 3 year usage" August 28, 2019 4.0 Moderate experience. Pros equal Cons. improving its spead will definitely makes a whole difference Pros Reporting system is good also rostering is somehow easy to use Cons The loading time is sometimes long. As cloud base data it takes ages to load timesheets and clockon people Alternatives considered [Tanda](https://www.capterra.com/p/143817/Tanda/) Reason for choosing ClockOn Seemed cheaper at the begining but now nearly the same cost Review Source pL paul L. General Manager Business Supplies and Equipment Used the software for: Less than 6 months ### "beware of promises from sales team" March 29, 2023 1.0 When challenged about the templates saving the information but not being able to recall or utilise the details, they simply acknowledged that the feature doesn't work. Their response was to send me a link to request cancellation of the product. We have spent $800 on implementation and licensing thus far with nothing to show, my calls to their main number go to voicemail and after 4 messages left over 8 days no one has as yet returned my calls. I requested cancellation over a week ago and I still don't have a confirmation from them that my subscription has been cancelled. Pros comprehensive and feature-full product, also the sales and implementation team were very responsive Cons implementation is hit and miss - they are eager to sell you features that don't work eg. templates to reuse so you don't have to re-create rosters from scratch all the time. Unfortunately the information saved in the templates cannot be recalled or reused. Review Source SN Sue N. Office Manger Automotive Used the software for: Less than 6 months ### "You get to talk to a real person " September 5, 2019 5.0 I did not want to go with a big name company so I contacted Clock on back in March April in preparation for the one touch. I can honestly say they have been great .Easy to deal with honest, direct and nothing has been an issue. I would highly recommend them. Pros If i have an issue it is a small enough company where I get to talk to a real person who actually cares and is really helpful. Its an easy package to use. Cons there nothing that I can say that is negative about this package Reason for choosing ClockOn The first time I called I got straight through to a real person here in Australia who then spoke to me for ages answering all my questions. They then gave me time to have a look and think about it and arranged a time to call back. Loved it from the first call. Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) I felt like they were bulling me into staying with them and I could not call them I felt like just a number. Review Source LS Leanne S. Group Financial Controller Hospitality Used the software for: 2+ years ### "Clock on - YES we did" August 28, 2019 5.0 The costing of rosters prior to them being worked provides us with great visibility and allows planning around this to ensure wages stay within acceptable levels of ratio to sales. Pros it is a one stop solution to ALL payroll matters - from setting and costing rosters, to capturing actual times worked by who, and then easily sorting the payroll calculations and required reporting. All in one place - simple. Cons The latest updates for STP reporting, do not provide any reports to verify what has been reported and received by the ATO and there is no visibility on the ATO end either. Possibly a design fault at the ATO end, but IF Clock On could provide some reporting from their end, that'd make the whole thing very complete. Review Source GR Greg R. Director Retail Used the software for: 2+ years ### "Great software for all your time & attendance and payroll needs" August 28, 2019 4.0 Pros ClockOn is an all in one software that manages rostering, time & attendance and payroll. The fact that everything is integrated is a big plus. Payroll takes very little time due to the ease of use. Cons It would be good if it worked on other operating systems apart from Windows. A cloud service would be best. Review Source LD Lauren D. BAS Agent Accounting Used the software for: 2+ years ### "Reporting and Customisation need work" August 28, 2019 4.0 Pros Award and pay scale interpretation works well if set up correctly Automation of timesheets and salaried information works well Clock on and off features easy to use Cons There is little to no report customisation for data analysis. Single Touch Payroll has caused issues given that the software still reports payroll data as period end date not actual pay date - this results in the reports being deemed as "late" but the ATO even though they are submitted in real time. There is also no report to check what data is being transmitted. Review Source MK Mara K. Practice manager Veterinary Used the software for: 2+ years ### "Great product with fantastic support" August 28, 2019 5.0 The time taken to pay staff is greatly reduced. Pros ClockOn makes pay day quick and simple and when I have needed help me set up something new the support team have responded quickly and have always come back to me with a solution to my problem. Cons Some things are not as self explanatory as they could be. Review Source JA Jessica A. Practice Manager Medical Practice Used the software for: 2+ years ### "All rounder" August 28, 2019 5.0 Saving so much time in payroll Pros Easy to use software. Can create rosters against budget. Awards and settings already in place, ensures compliance for tax and superannuation are being met Cons Still learning all the shortcuts, perhaps a cheat sheet would be handy Review Source JG Jane G. Owner Pharmaceuticals Used the software for: 2+ years ### "Pharmacy use" August 28, 2019 4.0 Great support Helps organise staff Pros Templates for rostering Tax calculations Payslip functionality Reporting Budgeting Cons Sometimes when a feature hasn’t been used for a while I forget how to do it Help section isn’t always useful Staff on phone are better Review Source RG Rowena G. Administrator Real Estate Used the software for: 1-2 years ### "Really good STP software" April 14, 2021 5.0 I do the STP soft ware with this company. I have found it very easy to operate & compatible with the ATO. So I am very happy that I got into their network & started with this company. Pros The company was so obliging in teaching me. It was extremely easy to understand the product. I have used it for two years now & I am very happy with the customer support extended to me. I will definitely recommend the product to anyone. Cons I love almost everything about this software. I have not found anything to complain about. Review Source T&LS Tania & Lee S. Book keeper Construction Used the software for: Less than 6 months ### "Paid for data entry and a training" August 28, 2019 1.0 None the experience was terrible I would not recommend this to anyone. Pros I did not like it ..it was not user friendly at all Cons the customer service was garbage considering I paid for data entry and a first time run through training. Each day I tried to contact I had to wait for an email response 24 hrs later. I nor my business have time for waiting for support. We decided to run Clock on at a loss expense and moved on to MYOB and wished I had of used it first the support is first hand and no double entry, user friendly too. Review Source Response from ClockOn October 9, 2019 Thank you for taking the time to give your honest feedback. ClockOn is a powerful product and does come with some complexity, particularly in the setup phase. We do try our best to make it a smooth experience for all customers. Whilst you did pay for training and setup ($95) you were running the free version of our software which does not include ongoing phone and email support. I'm sorry if this wasn't adequately communicated to you. Thank you again for the feedback. BM Bradley M. Accountant Accounting Used the software for: 2+ years ### "Getting the most out of Clock on." August 28, 2019 5.0 Pros I love how everything is automated and the payroll report options Cons It looks dated. It would benefit from upgrade. Review Source DD Diane D. Bookkeeper Import and Export Used the software for: 6-12 months ### "Overall a satisfied customer" August 28, 2019 4.0 Overall I am satisfied with ClockOn. The initial set up and follow up was very good and I can not give the staff concerned enough praise. I like the ease of reporting wage information to the Government. Pros the ability to split shifts The ease of reporting wage information to the Government Cons Some of the self help instructions are very complicated to follow. I had to end up contacting support Review Source CC Clara C. Store Manager Retail Used the software for: Less than 6 months ### "A Simple and Easy to use Program" August 29, 2019 5.0 Pros All initial setup of payroll data base entry was done by Clockon personnel which eliminated the hassle of setting up myself. Clockon is overall fairly easy to use as long as there isn't much variation to regular employee payments. Cons The software is quite extensive and to learn the software competently would require a lengthy period of time. Reason for choosing ClockOn I was able to speak to a technical team member to explain the software and was able to answer the questions that I had regarding STP payroll. The support teams of other low cost software products which I contacted prior joining Clockon were always busy and unreachable. Review Source CA Caterina A. General Dentist Medical Practice Used the software for: Less than 6 months ### "ClockOn Review" October 16, 2019 3.0 Payroll Pros Once you get the hang of it, the timesheet and payroll functions make the process more efficient. Cons We have had a lot of issues with the ClockOn Go app. Our employees are constantly complaining about the app not registering breaks and freezing. Review Source LH Lisbeth H. franchisee Events Services Used the software for: 1-2 years ### "Great Support and Pretty easy to Use" April 14, 2021 4.0 Good Pros The support services. The client managers and tech support are lovely, communicative and helpful Cons Not self explanatory or easy to back date. I had to pay someone to do this work Review Source GS Gregg S. Business owner Pharmaceuticals Used the software for: Less than 6 months ### "Clock on for small Businesses" August 29, 2019 5.0 Still great support 3 months on. even have free webinars you can sign into to see what else the software can do. Pros Very helpful when it came to transferring data from my old system, and creating data files for Clock on. Very helpful for any followup tweaking of those staff profiles. Cons Was a little hesitant at first at it being cloud base, but I am really confident now with the process Reason for choosing ClockOn from first point of contact the customer service was prompt and efficient. Review Source GW Gordon W. Company Director Computer Software Used the software for: Less than 6 months ### "Very happy with Product and Support" April 28, 2020 5.0 Very easy to use product with good support people and resources Pros The software works well. It is simple to use and was very simple to configure. I had setup another payroll system recently (not for myself) and Clock On is much more user-friendly. Cons Not much. It took me a little while to work out how to use it but that is to be expected. Review Source NP Naresh P. Pharmacist Pharmaceuticals Used the software for: I used a free trial ### "Good product. Easy to navigate." April 14, 2021 4.0 Good Pros Easy to use. Support was good. Can see all the important info on one screen. Cons Some things could have been better explained. Review Source Similar Products Featured ## Related categories [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)