# N-sight RMM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is N-sight RMM the right Managed Service Providers (MSP) solution for you? Explore 194 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163344/SolarWinds-RMM/reviews --- N-sight RMM 4.3 (194) [View alternatives](https://www.capterra.com/p/163344/N-sight/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of N-sight RMM Ease of use 4.2 Customer Service 4.0 ## Pros and Cons in Reviews TR Thane R DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems, and streamline routine maintenance tasks.“ May 12, 2025 SV Sebastian V IT-ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i do not experience often with other remote software (This is still the case after switching between N-able remote servers and local peer-to-peer server choice.“ April 24, 2025 PD Phil D DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts)“ June 16, 2025 SV Sebastian V IT-ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent to navigate and it feels old, yet powerful if you look at functionality.“ April 24, 2025 TC Troy C FounderComputer & Network Security, Self-employedUsed the software for: 1-2 years. “As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use. Whether it’s managing patching, automating tasks, monitoring networks and devices, or responding quickly with remote support, N-sight delivers every time.“ May 5, 2025 CF Chris F Restaurant Systems EngineerFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is very difficult due to confusing package dependencies.“ May 5, 2025 SK Sean K IT EngineerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “The design, immediately I liked the layout, and the navigation as I wanted something that suited my own workflow needs, with minimal disruption for managing my clients.“ April 24, 2025 KS Kevin S Senior Network EngineerComputer Networking, 2 - 10 employeesUsed the software for: More than 2 years. “The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main console. “ April 25, 2025 ## Showing most helpful reviews Showing 1-25 of 194 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sean O. Director Information Technology and Services Used the software for: 1-2 years ### "Living with N-Sight, knowing new stuff is coming!" August 10, 2025 4.0 Overall, I find the product to be a very good fit for my business. Having compared it to several others out there, we settled on N-Sight for the effectiveness of the product, ease of use, and value for money. The latest "Inform" event gave good "insight" (pun intended) into what new improvements are coming and they will be most welcome, particularly the ability to remediate vulnerabilities from within that module! Game changer!! Pros The interface is easy to use, and we were able to become productive very quickly. True multi-tenancy capability makes it easy to segregate customers. The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer on), and is logical and informative. The new "Assets" module and the new "Vulnerabilities" module add to the information flow. The reporting is efficient enough with the usual sorts of reports being available. Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired. Cons The new "Vulernabilities" module is only able to show any systems with vulnerabilities at the moment. It will be much more useful once you can remediate from there. Two things are still lacking, though. Firstly, there is no ability to run a separate "NOC View" window (the current "Wall Chart" is an attempt at one but is lacking. It works, but is poor. The second is that patching, though functional, is still a little cumbersome compared to some of the other products. It's a little annoying but does not diminish the overall value of the product. Custom Branding is still something I have not been able to get right. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ManageEngine Endpoint Central MSP](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/)[Atera](https://www.capterra.com/p/144309/Atera/)[N-central](https://www.capterra.com/p/13803/N-central/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM feature for feature, the N-Sight suited our business needs better and was a more cost-effective option. N-Central and NinjaOne were very close to being chosen, but in the end, the value proposition of N-Sight for our needs won out. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Better multi-tenancy, nicer dashboard and overall ease of use (although the actual patching within Endpoint Central is less cumbersome, in my view) Review Source CF Chris F. Restaurant Systems Engineer Food & Beverages Used the software for: 1-2 years ### "A solid product that covers the essentials but could use some polish" May 5, 2025 4.0 Product excels when used primary for inventory and remote-control management of Windows PCs. Apple support is respectable, though requires a fair amount of interaction to get all the components squared away which is unfortunately typical for MacOS integrations. Price is very reasonable and support has been good. Pros N-sight offers straight-forward ability to manage multiple machines with excellent reporting and inventory capabilities. I like the integrated SentinelOne EDR and licensing is fairly priced. Customizing scripts is quite easy, and onboarding support was fantastic. Cons Remote control tool can be clunky, especially when connecting to multiple screens or over slow connections. Mobile apps require frequent reinstallation and are not polished - they feel like sub-standard ports of the web-based portal. Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is very difficult due to confusing package dependencies. Alternatives considered [FixMe.IT](https://www.capterra.com/p/151861/FixMe-IT/)[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Reason for choosing N-sight RMM Better value for all the capabilities required. Review Source MR Michael R. CEO Computer & Network Security Used the software for: 2+ years ### "N-sight was one of the best but time and other products have overtaken" April 24, 2025 3.0 Been using the product since Hound dog GFI max etc days and have been very loyal to it in the hope it would improve.. but sadly it has not and it is time to move on.. Pros I love the look and the feel, its fast, and it just works, is very user friendly Cons It just has not improved or grown.. It really should have the same functionality as N-Central or other products Review Source BH Brian H. Director of IT and Cybersecurity Insurance Used the software for: 2+ years ### "Small internal IT" May 5, 2025 4.0 I have been pleased with it so far. I used it at an MSP I operated and now in a small, distributed enterprise as internal IT. Pros I like you are continuing to add new features and improving quality of life. Take Control is fantastic and the ability to open monitors in additional windows if wonderful. Cons Pushing out scripts and software is sometimes challenging and unreliable. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM I was already familiar with N-sight. NinjaOne required a higher minimum license count to get started. Review Source TG Tony G. CIO Computer & Network Security Used the software for: 1-2 years ### "N-Able Review from GTS" May 5, 2025 4.0 Mostly Positive, but some issues with the billing department and the constantly changing account reps. Pros Ease of use and time required to introduce new techs to the RMM & Cove is minimal. Cons patching & automated scripting can be challenging. Patching - scheduling works pretty well, missed patches can go unnoticed when the setting for patching is report only. Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. Wish the scripting could have a better library of prebuilt scripts (the cookbook scripts are hit or miss) that tech could use. Also, a while back, we signed up for MSP Manager. Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though we'd been on the system for about 18months and were under contract. After re-enabling MSP Manager, about 1 month later the account "expired" again, even though we were not on a trial and our implementation had been adopted had a lot of customer info entered. After restoring the account the 1st time, we lost a lot of information, so we were slowly reentering it. Then about 1 month ago, the account "Expired" again. So now we are on Connectwise PSA. The MSP Manager subscription getting canceled 4 times, leaving us without access to critical customer info, Loss of customer info, and wasting so much of our time our only choice was abandoning this product. This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove backup could just be "turned off" without notice. Also, we've had some success when reaching out to our account rep, but for the most part, but seems like to only discussions we have with them now is the introductory call when a new rep is assigned our account, then mostly silence, that is unless they want me to sell me a trial of a new product. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[Atera](https://www.capterra.com/p/144309/Atera/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM Most either lacked features, or required a multi-year contracts with large upfront cost. Review Source TC Troy C. Founder Computer & Network Security Used the software for: 1-2 years ### "A Game-Changer for MSPs" May 5, 2025 5.0 Review of N-able N-sight: A Game-Changer for MSPs N-able N-sight has completely transformed the way we manage and support our client environments. As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use. Whether it’s managing patching, automating tasks, monitoring networks and devices, or responding quickly with remote support, N-sight delivers every time. The onboarding experience was smooth, and the interface is intuitive—even for junior technicians. We especially appreciate how N-sight integrates seamlessly with other tools in our stack, making our operations more streamlined and less siloed. The built-in remote access (Take Control) is lightning-fast and reliable, enabling our team to provide immediate support without the need for third-party tools. Another standout is the policy-driven automation. With customizable scripts and proactive alerting, we’ve reduced manual tasks and improved our response time across the board. N-sight's patch management is top-notch—reliable, flexible, and always up to date, helping us meet compliance and security standards with confidence. Support from N-able has been excellent—responsive, knowledgeable, and always ready to assist. The ongoing updates and product improvements show that they’re listening to the needs of MSPs. If you’re looking for a reliable, scalable, and powerful RMM platform that truly understands the needs of managed service providers, N-able N-sight should be at the top of your list. It’s become a core part of our toolkit, and we wouldn’t run our business without it. 5 out of 5 stars. Highly recommended. Pros The over all organization or pages and settings. Cons No issues so far. that I need to write about it. Switched from [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) More options and control to be able to handle the jobs Review Source AoKH Albert or Kao-Teng H. System Admin Information Technology and Services Used the software for: 1-2 years ### "Great product overall" April 24, 2025 4.0 I will give it an 8/10 with minor issues. I do like that it is fast, simple, and intuitive to use. With a bit of small adjustments can really improve this product. Pros Overall, pretty good product. Rarely crashes and sometimes it's hard to fill in all the customer information. When responding to a customer, it would be nice if we could save our own template. Another thing that could potentially help is that I do my ticketing on N-Sight, but sometimes I click the wrong thing, and I exit out of the ticket window. All my work would disapear. Lastly, when I split the screen, it can be hard to type or read the ticket. Cons They don't have automatic save when typing in tickets. It is frustrating when I have been typing for 15 minutes and everything disappears. Alternatives considered [Syncro](https://www.capterra.com/p/207618/Syncro/) Reason for choosing N-sight RMM They look much simpler, but I boss wants to go cheap. Switched from [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) Not as comprehensive, very hard to search for tickets, and constantly goes down Review Source HL Hank L. Founder and Managing Partner Financial Services Used the software for: 2+ years ### "N-Sight RMM review by HLE Computer Consulting" April 29, 2025 4.0 For the most part it has been a positive experience working inside N-Sight RMM. It was easier to work with and a lot less maintenance, Pros The Visualization. The look and feel of the North, South, and West Panes give a great visual queue and segmentation Cons Limited even for small MSP. Tasks should be able to be set on a scheduled basis. The infrastructure is there as shown by how the Reboot - - >Later allows for date and time entries Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM Familiar Support Team and other tools were being used from N-Able Switched from [N-central](https://www.capterra.com/p/13803/N-central/) Need to be less involved with equipment Maintenance and more focused on the services being provided to Clients Review Source PD Phil D. Director Information Technology and Services Used the software for: 2+ years ### "Very easy to use RMM" June 16, 2025 5.0 Our Account manager is very helpful and responsive. We also have access to a dedicated customer success manager who we can book meetings with to review our N-Sight portal and advice were we can improve / automate Pros Easy to navigate Dashboard makes it very easy to see what devices and checks are failing, meaning we can keep onto of our clients devices Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts) Very easy to deploy by either group policies or building an Intune package. Support is very quick to respond with the livechat and we also have access to our own customer success manager who you can book meetings with to go through any more advanced features / setups. Cons We have had issues with patch management failing to install updates and having to manually push the updates again (But this maybe more on the windows devices end) Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) We wanted something that integrated with our other tools better (Backup, password manager etc) Review Source CS Christopher S. CTO Information Technology and Services Used the software for: 1-2 years ### "N-Sight bundle is a great way to get started." June 6, 2025 4.0 I am ok with the support. Everything seems to work just fine for what it is. Customer support is good and they are constantly offering training sessions and tools to help make the platform easy to understand. Pros It is a simple turnkey solution for starting MSPs. It comes with an rmm, a basic crm, and take control for those clients not in your rmm. Cons It is limited on the crm side of the house. Msp manager could use some work to be great not just good. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing N-sight RMM It was the cost and the fact that i recieved all 3 tools and 100 licenses in the package. Switched from [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) It was the cost and ease of use for our company. Review Source JH Jason H. CEO Information Technology and Services Used the software for: 2+ years ### "Love this tool!" May 9, 2025 5.0 Overall it's been fantastic, couldn't run the business without this tool! Pros The support team, and the willingness to assist whenever we need customization is huge. Additionally, all of the Integrations working seamlessly in a single pane of glass is huge for us, it enables us to scale quickly and react even faster. Cons Some of the SNMP automations are tough to deal with, it would be better if there were more readily available documentation and wizards to help create these. Alternatives considered [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) Reason for choosing N-sight RMM After the demonstration it just seemed the most intuitive and easy to use. Plus the fact that they have amazing support and they even step into the realm of Business Development with multiple resources. Review Source PA Paul A. Owner and Chief Technician Information Technology and Services Used the software for: 2+ years ### "Thanks N-Able" May 5, 2025 5.0 Recommend to any of my IT brethren. Even have clients using the remote control for their remoting into their office PCs. Pros Strong feature set. May steps ahead of Connectwise and SOTI. Patch management, remote access, Sentinel One integration and Web security. All a stand out. Cons Very few things. The client PC losing connection without needing local attention. Even with consistent network connectivity. Alternatives considered [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/) Reason for choosing N-sight RMM Comprehensive features with maturity. So many strengths as I stated earlier. Review Source JL James L. President Computer & Network Security Used the software for: 2+ years ### "Long-time N-Able Customer" April 24, 2025 4.0 We have been with N-Able for a long time. The quality of the basics is very important to us. We do feel heard by N-Able and appreciate our Account Manager and team's willingness to help. Pros Dashboard is easy to follow and use. Easy to deploy. Cons Integrations have been poor with Cove and Sentinel One. Support is hit or miss. Move to the license commitment model is a big negative for us. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM At the time - price and the ability to grow into the product. The above is not accurate but needed to enter something. Back in 2008 we looked at a Dell product along with GFI. Review Source BM Bill M. Owner Information Technology and Services Used the software for: 2+ years ### "Owner/Tech" April 24, 2025 4.0 Pretty good. The price seems to be ever increasing and the technical support could be improved. Pros Easy to navigate, price structure (use as you go model), remote access is very easy. Cons Technical Support is slow to respond. As a technician I have tried all that I can before I call. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Reason for choosing N-sight RMM Pricing model and no upfront costs. Trial periods for all products. Review Source RR Ruben R. IT Manager Information Technology and Services Used the software for: 6-12 months ### "N-Sight & Post Oak Tech" April 24, 2025 5.0 I like it, I was with another competitor but the attention to detail from onboarding was welcoming. Regardless of my company size, I got a “white glove” welcoming Pros It is all on in one solution and pricing is straight forward. Onboarding was personalized and there are lots of resources available. Cons It gets confusing having three different apps at the same time. Also, the url itself is not easy to remember Switched from [Atera](https://www.capterra.com/p/144309/Atera/) Pricing, customer support, ease of other products deployment such as AV Review Source MC Matt C. IT Manager Staffing and Recruiting Used the software for: 1-2 years ### "Top notch utilities " April 30, 2025 5.0 Great ability to see and do everything I need to be able to. Pros Easy and full featured. Robust search capabilities and ease of use that is through the roof. Cons Doesn't attach to our SSO. Login is this a pain when compared to those that do but this is a very small downside!!! Alternatives considered [LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/) Reason for choosing N-sight RMM Larger ability to automate more tasks and still have all the additional features for manual usage Review Source KG Kyle G. Owner Information Technology and Services Used the software for: 2+ years ### "Best RMM service iv ever used " April 30, 2025 5.0 Overall, I'm very happy with the Remote Monitoring and Management (RMM) services provided. The team is highly responsive and genuinely attentive to their clients' needs. They've consistently gone above and beyond to ensure my systems are secure, optimized, and running smoothly. It's clear they prioritize proactive support and truly care about delivering quality service. I feel confident knowing my IT environment is in capable hands. Pros What stands out most to me is the easy access to all the features. The platform is intuitive and well-organized, making it simple to monitor devices, run scripts, deploy software, and respond to issues quickly. Everything I need is just a few clicks away, which saves time and allows me to manage my clients more efficiently without getting bogged down in a complicated interface. Cons Honestly, I haven’t encountered any downsides so far. The service has been consistently reliable and a perfect fit for my business needs. Review Source DL David L. Director of Research and Development Information Technology and Services Used the software for: 2+ years ### "Highly recommended MSP product" May 9, 2025 4.0 Very very good overall, highly recommend for MSP's. Don't have to worry and deployment for multiple products in their suite makes it easy as an MSP. Pros Ease of use, quick deployment, relatively good deployment, nice reporting and notifications, good available integrations. Cons Weird bugs occasionally, wish some products were more granular and less turn on or turn off. Dashboard still relying on cookies makes the experience not great when moving to different machines. Review Source DW Daniel W. General Partner Computer & Network Security Used the software for: 1-2 years ### "Great Interoperability in the Stack" May 2, 2025 5.0 I've had a lot of success with the product and have been able to manage my customers well with N-Able's products, including N-sight. Pros I like the large integrations offered. The product stack works very well together. Cons There are some customizations that are little clunky and the interface is a little dated. Review Source DB Damien B. Systems Administrator Farming Used the software for: 2+ years ### "Nable N-Sight, The Fall of a Great MSP Tool." April 30, 2025 1.0 I will not be renewing this year. Nor will I ever suggest Nable or N-sight to another company. Renewal's, lack of contact for partners. Even if other people had the amount of contact emails I did, because sales was willing to bend over backwards at the start and had 6 people working on getting my accounts started, they still wouldn't get anywhere. I've included them in all of my emails about renewal and still no reply. Pros Prior to bringing in N-sight to this new business, it was a great management tool, easy one stop shop. Cons The staff or lack there of. Renewals and just account rep contact in general is abysmal. 3 months of emails about this renewal headache, posting on forums which apparently Nable no longer monitors their own channels and other IT Professionals saying they are in the same boat, I am happy to search for an alternative after using this platform for 13 years. Whoever is making the decisions for this company is not qualified and should be fired. Review Source AH Antonio H. IT Director Hospitality Used the software for: 1-2 years ### "N-sight Great Product" May 9, 2025 5.0 Great product. Overall great and easy to use. Need some minor improvements but overall great product. Pros Very easy to use. Love the fact that when we use remote management, we see the device even when the user is logged out or when they are switching users. Cons 4 step process before we start remote management. Review Source JY Jim Y. Tier Three Tech Specialist Information Technology and Services Used the software for: 2+ years ### "N-Sight is fantastic." April 24, 2025 5.0 Pros I love the interface & the ease of use as well as the ability to manage all our clients on a single platform. Cons Honestly my biggest concern with N-Sight is how often I get logged off & have to pull out my phone to get another 2FA code. Review Source DP Darryl P. IT Support Engineer Information Technology and Services Used the software for: 2+ years ### "Great remote support tools" April 29, 2025 5.0 Very positive. N-Sight support are great and quick to deal with issues and the remote support tools are easy and intuitive to use. Pros N-Sight is easy to use and very powerful with a great range of tools to make remote supporting a breeze Cons Very little honestly. There is little downtime, little to no bugs and support have always been very quick and efficient at dealing with requests if we've ever had any. Review Source HL Hannah L. IT Support Information Technology and Services Used the software for: 2+ years ### "N-Sight - Love it!" April 24, 2025 4.0 Pretty good! I use it on a daily basis and rely on it for so much technical information about the machines we manage. Pros Has tons of details about the machines in the portal and remote background options. Love the several reports you can pull as well. It's my go to for all tech specs and other info. Cons Sometimes the Take Control feature decides to just NOT open and I'm stuck being unable to connect to certain machines. It will do this with one machine and not any other ones. Not sure what the problem is. Review Source NW Nathan W. Operations Management Consulting Used the software for: 2+ years ### "N-sight is the best" April 30, 2025 5.0 Pros Easy access from anywhere. Searching a specific device. Easy navigation when allowing end user to access their devices. Cons Getting automations to work properly. Wanting to change which site to appear first when logging into n sight. Some time got to use moline hot spot and takes a while to load all devices. Review Source Similar Products Featured