# DATABASICS Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DATABASICS Expense the right Expense Report solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163385/DATABASICS-Expense/reviews

---

DATABASICS Expense

4.5 (54)

[View alternatives](https://www.capterra.com/p/163385/DATABASICS-Expense/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of DATABASICS Expense

Ease of use

4.3

Customer Service

4.8

## Pros and Cons in Reviews

SW

Spencer W

Systems ManagerDefense & Space, 51 - 200 employeesUsed the software for: More than 2 years.

“We just went through a large re-structure and with that comes the changing of a lot of processes and changing those in Databasics was very easy.“

December 12, 2025

DS

Dawn S

Travel Services Analyst/System AdministratorFood & Beverages, 10,001+ employeesUsed the software for: More than 2 years.

“This is really an issue with Google Maps, not with Databasics.“

August 16, 2022

AS

Abu S

IT ManagerMedical Devices, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“I loved the passion from the team to make the project successful and the flexibility of the product.“

February 26, 2025

KC

Kyle C

Accounting ManagerFood Production, 201 - 500 employeesUsed the software for: More than 2 years.

“Since the main administrator for the software has left the company changes codes on the back end has gotten difficult because it doesn't seem like anyone is connected with Databasics at this point.“

June 10, 2021

AS

Abu S

IT ManagerMedical Devices, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Databasics are one of the best companies I’ve worked with“

February 26, 2025

TG

Tara G

Sr. Accounting Systems SpecialistGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Too many clicks to get to the final functions which led to some user confusion in processes.“

June 28, 2021

DD

Damian D

Senior accountantAccounting, 2 - 10 employeesUsed the software for: 1-2 years.

“Very easy to pull up reports input transactions“

December 21, 2024

LT

Lisa T

Sr. Manager - Accounting ProjectsConsumer Goods, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I also find Reporting to be a bit hard to use and not too user friendly. “

August 12, 2021

## Showing most helpful reviews

Showing 1-25 of 54 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Philanthropy Coordinator  
  
Used the software for: 1-2 years

### "I use Databasics on a weekly basis, it serves my needs well."

October 13, 2017

4.0

Pros

I like that you can email receipts directly to your expense report. It is easy to navigate and reconcile.

Cons

It would be great if it was easier to see a past expense report - currently I have to export a file to review the line items.

Review Source

Response from DATABASICS

June 27, 2023

Thank you for your review of DATABASICS Expense! We're glad to hear that our platform serves your needs well, and you appreciate the ease of emailing receipts directly to your expense report. Our goal is to provide a user-friendly and efficient experience for our customers. Regarding your suggestion for easier access to past expense reports, we appreciate your input. We continuously work on improving our product and are dedicated to making it more convenient for our diverse clientele. Your feedback is invaluable in helping us enhance our platform and address your needs better. Once again, thank you for sharing your experience with DATABASICS Expense. We are committed to providing value and delivering customer-focused solutions for businesses of all sizes. If you require assistance or have further suggestions, please don't hesitate to reach out.

NJ

Nini J.  
Vice President of Treasury  
Construction  
Used the software for: 1-2 years

### "Databasics - A Rare Expense Reporting Gem For Midsize Enterprises"

November 12, 2024

5.0

Overall, Databasics expense reporting is similar to other tools used in this space. It is a very good tool to use for midsize enterprises that are looking for a robust tool without an exorbitant price. Databasics will definitely give you the bang for your buck if that's what you're looking for.

Pros

Databasics is similar to other expense reporting tools. It is relatively easy to set up and to use and has all the bells and whistles that larger expense reporting tools purport. The staff are extremely supportive and helpful. Biggest pro is the price for this tool. You get all the accoutrements of a larger, more expensive tool at a reasonable price.

Cons

Databasics, like larger expense reporting tools, can be cumbersome to learn for new users. Additionally, there are, as there are with all systems, quirks that must be learned to make the tool effective for your enterprise.

Alternatives considered

[Sage Expense Management](https://www.capterra.com/p/162066/Fyle/)

Reason for choosing DATABASICS Expense

The features with which our users were accustomed were not available in Fyle so we made the switch to DB because we found it to be similar to what our users used previously.

Switched from

[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)

The previous tool was not compatible with our new ERP.

Review Source

Response from DATABASICS

November 19, 2024

Thank you so much for taking the time to share your detailed and thoughtful review of DATABASICS Expense. We are thrilled to hear that you found our tool easy to set up and use, and that it meets your enterprise's needs without the hefty price tag. Our team is committed to providing exceptional support and we're delighted to hear you found our staff extremely supportive and helpful. We understand that learning new systems can be cumbersome, and we are continually working to make the user experience as straightforward as possible. Your feedback on the learning curve and system quirks is invaluable and will help us improve further. We're also glad to know that switching to DATABASICS Expense has been beneficial for your enterprise, especially in terms of feature compatibility and overall user experience. Thank you for choosing us and for recognizing the value we strive to provide to midsize enterprises. Please reach out if we can assist further!

LW

Lori W.  
Sr. Accounting Operations Manager  
Restaurants  
Used the software for: 2+ years

### "SMS Holdings Review"

March 27, 2026

5.0

I've enjoyed working and partnering with DB. \[sensitive content hidden\] has always been a delight to work with and all the team is helpful to us and responds in a timely manner.

Pros

We appreciate the value for the money. We have many users and the portal is user friendly so minimal training is needed. Also, like the fact of having an App. We encourage employees to use the snaps of receipts.

Cons

The reporting could be bit easier however; we have multiple operating companies using it so that could be some of our difficulty.

Review Source

AC

Anne-France C.  
T&E Accountant  
Medical Devices  
Used the software for: 2+ years

### "Quite good overall. This software could be more intuitive to use"

August 24, 2017

3.0

Harmonized way to do expense reports

Pros

What I like most is the fact that it is possible to use it anywhere, on multiple devices. I also like the receipt express.

Cons

As an admin, I don't like the fact that the different tables are not linked together (example: it is not possible to have WBS in the same file as the employees, when exporting Employee file in Data Piping). And VAT treatment is still very poor.

Review Source

Response from DATABASICS

June 27, 2023

Thank you for your review of DATABASICS Expense. We appreciate your recognition of DATABASICS' cross-device compatibility and the receipt express feature. Our commitment is to provide a robust and flexible solution to accommodate the dynamic needs of our clients. We acknowledge your concerns regarding the intuitiveness of the software and the integration of various tables. Your feedback is integral to our ongoing efforts to enhance the platform, and we're dedicated to addressing these concerns. The point about VAT treatment is duly noted, and we will work diligently to improve this functionality for our customers. Lastly, we're pleased to know that DATABASICS provides a harmonized way to manage expense reports, reflecting our commitment to streamlining the expense management process. We value your input and appreciate your candid feedback as we strive to consistently deliver customer-focused solutions. If you need assistance or have any additional suggestions, please don't hesitate to contact us.

AS

Abu S.  
IT Manager  
Medical Devices  
Used the software for: 6-12 months

### "Great products and services"

February 26, 2025

5.0

Pros

I loved the passion from the team to make the project successful and the flexibility of the product. Databasics are one of the best companies I’ve worked with

Cons

Nothing to not like about the product, it does everything the big expense products do but has more flexibility

Alternatives considered

[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Reason for choosing DATABASICS Expense

Great product and easy to use, very similar product to Concur

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Concur was too expensive for the product

Review Source

LH

Lisa H.  
Accountant  
Pharmaceuticals  
Used the software for: 2+ years

### "Great expense reporting tool"

June 4, 2021

5.0

I was part of the team that selected DataBasics as our expense reporting option. We reviewed a few programs and needed an option that included the ability to capture Sunshine Act Data in a simple and accurate manner. We also needed to be able to pull Sunshine data for reporting. DataBasics provided the tool that was easy for our team to use and captures the Sunshine Act data in a manner that is easy to report. Any and all issues are resolved quickly and accurately by the support team. They will work with ANY staff member, individually if needed, and have the patience of saints!

Pros

Pros: Ease of use for both user and administrator. The support team is incredibly responsive, very pleasant to work with and resolve issues quickly.

Cons

Cons: Some of the HELP tools attached to the program are out of date and not terribly helpful. The reporting tools are great if you already have a report developed, but you cannot create your own reports easily. Then again, the support team tends to create ad hoc reports quickly.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing DATABASICS Expense

Ease of use, cost and responsiveness of the DataBasics sales team.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Cost and the need to be able to capture and retrieve Sunshine Act data without a lot of extra programming and costs.

Review Source

Response from DATABASICS

June 27, 2023

Thank you for your review of DATABASICS Expense! We're glad to learn that you appreciate the ease of use and simplicity that our software provides for both users and administrators. Our commitment to making expense reporting a straightforward experience is a testament to our dedication towards customer satisfaction and solving problems effectively. It's heartening to know that our support team has been incredibly responsive and a pleasure to work with. Our primary goal is to resolve issues efficiently and ensure timely assistance. We appreciate your input as it guides us toward necessary improvements. While our support team is readily available to create ad hoc reports, we understand the importance of enabling clients to construct custom reports with ease. Rest assured, your comments on will be considered in our ongoing efforts to improve the software. We're pleased to learn that you chose DATABASICS Expense over alternatives such as SAP Concur due to our affordability, ease of use, and the responsiveness of our sales team. It's gratifying to know that our product serves your needs, including capturing and retrieving Sunshine Act data seamlessly, without any added complications or costs. Your candid feedback on the benefits and efficiency of DATABASICS Expense is highly valued. We remain committed to your satisfaction, and we're here to help if you need any assistance or have any further suggestions. We strive to maintain long-lasting relationships with our clients, ensuring that we continue to cater to their diverse needs with utmost dedication.

NC

Nancy C.  
Databasics Administrator  
Aviation & Aerospace  
Used the software for: 2+ years

### "Aerovironment Expense reporting review"

May 26, 2021

5.0

I've been the admin for our Databasics account for close to 13 years, and have had great experience using it

Pros

I like that the software is integrated with our other systems, where files load in daily to keep the companies changes current, such as employee files, and departments

Cons

I don't have an point of reference to compare this to

Reason for choosing DATABASICS Expense

I believe the company chose Databasics because the cost was so much less than the competetor

Review Source

Response from DATABASICS

June 27, 2023

Thank you for your review of DATABASICS Expense! We are pleased to hear that you appreciate our software's integration capabilities, which help keep your company's changes - including employee files and departments - up to date. At DATABASICS, we understand the significance of synchronizing data in real-time. Our solutions are designed to seamlessly integrate with various systems, ensuring accuracy and efficiency. Although you mentioned not having a point of reference for comparison, your positive review validates our commitment to customer satisfaction. Your words speak to the quality and user-friendly nature of DATABASICS. We're gratified to learn that your reason for choosing DATABASICS Expense was its competitive cost. We focus on providing high-quality, cost-effective solutions to meet the needs of a wide array of businesses, from regional nonprofits to multinational corporations. Your long-standing relationship with DATABASICS—nearly 13 years—reflects our dedication to fostering long-term partnerships with our clientele. More importantly, your positive experience as an admin for this lengthy period encourages us to continue delivering top-rate customer service. As always, we are here to address any issues and provide assistance to ensure you continue to have a great experience with DATABASICS. Your satisfaction is our top priority, now and in the years to come.

JP

Jim P.  
CPA  
Insurance  
Used the software for: 2+ years

### "Great experience with Expense"

July 15, 2022

5.0

Our experience with Expense has been very positive. Users have benefited from the software because it is easy to use and less time consuming than our previous process. The process of expense reports has been greatly improved and has become much more efficient.

Pros

I have been using Expense for almost 20 years. The implementation process went well all those years ago, and the product has continually evolved and been a very valuable tool for our company. Users really like the automated input of Visa charges. As the admin, I like being able to capture company specific information that was customized for us during implementation.

Cons

I have had very little issues with the software over the years. There is nothing I think of to point out as something I don't like about the product.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing DATABASICS Expense

Databasics Expense provided all the functionality we needed and was almost painless for employees to adapt to using. The cost was substantially lower than the other product consider.

Review Source

Response from DATABASICS

July 19, 2022

Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us and we work hard to make the pricing fair and affordable! We count ourselves lucky for customers like you. We look forward to continuing our 20-year partnership!

TG

Traci G.  
AP Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "2019 DataBasics Review "

July 23, 2019

4.0

My accounts payable group had to manually process approx. 60 expense reports each week. This software not only saves them a considerable amount of processing time but it makes the entire approval routing and payment process more efficient.

Pros

The software is very user friendly. The general ledger extract, automated notifications and the availability to customize reports is extremely helpful. The security behind the rules and validation process, is ideal in helping my staff approve and make payment process efficient. The amazing DB staff from the our implementation team to our current support staff is the absolute BEST part of the entire process.

Cons

It would be great if the supervisors or managers that approve the expense reports, could do that simply by replying to the email notification

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing DATABASICS Expense

The cost! We implemented DB approx. 4 year ago with another one of our entities and could not wait to start using it on this entity.

Review Source

Response from DATABASICS

July 25, 2019

Thanks, Traci, for your thoughtful review of DATABASICS! We love to hear that you're saving time and making your processes more efficient. We're also thrilled to hear that the DATABASICS team has been so helpful throughout the whole process. We're also super thrilled to have you as a customer. Thank you for the time you took to tell others about us. -The DB Team

SW

Spencer W.  
Systems Manager  
Defense & Space  
Used the software for: 2+ years

### "Databasics Review"

December 12, 2025

5.0

Pros

Databasics expense reporting has fit the dynamic needs that my company has required from an expense reporting system. We just went through a large re-structure and with that comes the changing of a lot of processes and changing those in Databasics was very easy.

Cons

I do not have too much negative to say about Databascis. I believe that the only times I have been frustrated are usually due to my own expectations on how quickly they fix issues previously and applying that same level of expectation to all troubleshooting elements.

Review Source

CF

CRISTIANE F.  
Administração  
Management Consulting  
Used the software for: Less than 6 months

### "Rotina facilitada."

February 21, 2025

5.0

Foi facil de entender e implementar o uso para facilitar o trabalho diario.

Pros

Facilita a rotina de relatorios de despesas.

Cons

Gostei de tudo ao trabalhar com esse software.

Review Source

DS

Dana S.  
Sr. Systems Analyst  
Individual & Family Services  
Used the software for: 2+ years

### "Sr. System Analyst"

July 15, 2022

5.0

Exceptional and very willing to work and develop to fit our needs. Flexible!

Pros

how easy it is for the end user to use, if there is an issue Support is VERY responsive and helpful

Cons

Haven't really had any Cons about this software.

Review Source

Response from DATABASICS

July 19, 2022

Hi Dana, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We think you're "exceptional" too! Best wishes.

LW

Lori W.  
Strategic Sourcing Manager  
Construction  
Used the software for: 2+ years

### "Response "

August 16, 2021

4.0

None.

Pros

Easy of use, user friendly and DB working with our company on improvements.

Cons

Other options for mapping out mileage, if you are not taking a direct route.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing DATABASICS Expense

Was within our budget.

Review Source

Response from DATABASICS

July 19, 2022

Dear Lori, thank you for letting us and the community know about your fantastic experience with us! We're thrilled that you found us within your budget and you've found DATABASICS to meet your needs.

CL

Calvin L.  
Controller  
Defense & Space  
Used the software for: 1-2 years

### "Great system - requires a savvy administrator"

September 15, 2020

5.0

Really like the system. Just can be a little cumbersome at times.

Pros

The sheer flexibility and customization of the system is beautiful. You can tailor it to most any preferences or nuances your company has. This allowed me to set up a system that met a plethora of user needs on day one.

Cons

The downside of the flexibility is that the system requires a savvy setup and admin team. A lot of the maintenance can be tricky. Once you understand it, it is wonderful and powerful, but is overwhelming to some people.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing DATABASICS Expense

Flexibility and FAR compliance

Review Source

Response from DATABASICS

October 13, 2020

Thanks for leaving us a review. We are thrilled that you loved DATABASICS' flexibility and customization; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We also appreciate the feedback on maintenance. So, thanks for your sharing your thoughts and we look forward to continuing to provide above-and-beyond customer service for your organization. With all our best, The DB Team

SV

Sue V.  
Travel Program Administrator  
Defense & Space  
Used the software for: 2+ years

### "From the time we chose DATABASICS , I have always had excellent customer support from the team."

June 27, 2017

5.0

Pros

The ease in the creation, approval(s) of the TA (Travel Authorization) including the travel advance option. Along with ease in the creation, approval, and payment of Expense Reports. It is extremely helpful that American Express provides a daily data feed with the employee's AMEX charges along with the currency exchanges for the International expenses.

Cons

I miss being able to have go between two functions in the application. For example, the ease in going from the Expense Screen and the Admin screen. Perhaps this has changed since my last upgrade.

Review Source

Response from DATABASICS

June 27, 2023

Thank you for your review of DATABASICS Expense! We are pleased to learn that you've consistently received excellent customer support from our team. Your satisfaction is our priority, and we're committed to providing the best possible experience. We appreciate your endorsement of the ease in managing Travel Authorizations, including the travel advance option, along with the creation, approval, and payment of Expense Reports. It's great to know that the integration with American Express and the automated currency exchange features have been valuable for your international expenses. Regarding the ease of switching between different functions in the application, we apologize if this has caused any inconvenience. We always appreciate feedback from our clients, as it helps us strive for continuous improvement. Rest assured, we are dedicated to the ongoing enhancement of our platform, and your input on this matter has been duly noted. Thank you again for your thoughtful review. If you have any further suggestions or need assistance, please don't hesitate to reach out to our support team.

FW

Frank W.  
Controller  
Wholesale  
Used the software for: 2+ years

### "Easy to use product "

June 25, 2021

4.0

Good product

Pros

Easy expense capture using your smart phone

Cons

Reporting features and expense tracking is very weak

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing DATABASICS Expense

Pricing Interface to Dayforce HR software

Review Source

Response from DATABASICS

July 19, 2022

Dear Frank, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

PW

Pete W.  
Branch Mgr. Warehouse Operations  
Automotive  
Used the software for: 2+ years

### "Databasics: Easy and quick to use"

June 4, 2021

5.0

Good

Pros

Databasic is easy and quick to use as administrator and as well as an expense processor.

Cons

The more you familiarize yourself with the the the program the easier and quicker it is too use.

Reason for choosing DATABASICS Expense

Not involved in the decision

Review Source

Response from DATABASICS

July 19, 2022

ello \[Reviewer Name\], We're delighted to hear about your recent experience with us and we're so pleased that you recommend DATABASICS Expense. Thank you for taking the time to share your experience and we look forward to continue being your partner for expense reporting.

SG

Stacy G.  
Payroll specialist  
Warehousing  
Used the software for: 2+ years

### "Data basics"

June 10, 2021

4.0

Great

Pros

Easy yo use for all users once they where on board

Cons

Training end users and they used paper before

Review Source

Response from DATABASICS

July 19, 2022

Hi Stacey, Thanks so much for your feedback! We're really glad you have had a good experience with DATABASICS Expense, we've found it's a definite customer favorite! Thanks again for the review and for being such a great customer.

VR

Verified Reviewer  
Especialista Logístico  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Una herramienta confiable para la gestión eficiente de gastos"

July 18, 2025

4.0

Utilicé DATABASICS Expense durante una consultoría operativa en una pyme para revisar sus procesos de control de gastos. Me permitió evaluar cómo se reportaban los gastos de empleados, analizar los errores comunes en el registro contable y proponer mejoras en la automatización. El sistema fue clave para reducir tiempos de revisión y evitar reprocesos. En general, la experiencia fue positiva y permitió mayor transparencia en los informes de gastos.

Pros

La plataforma permite controlar y organizar los gastos de forma clara y detallada. Es fácil cargar comprobantes, categorizar gastos y generar reportes automáticos. La interfaz es limpia, y se integra fácilmente con sistemas de contabilidad como QuickBooks y SAP, lo cual mejora mucho los flujos administrativos.

Cons

Puede volverse un poco lenta si se manejan muchos datos o múltiples usuarios a la vez. La versión móvil podría optimizarse, ya que algunas funciones no son tan fluidas como en escritorio.

Review Source

DD

Damian D.  
Senior accountant  
Accounting  
Used the software for: 1-2 years

### "Great accounting software"

December 21, 2024

5.0

Pros

Very easy to pull up reports input transactions

Cons

Nothing in particular great option a lot of reports

Review Source

MA

MICHAEL A.  
CLERICAL  
Warehousing  
Used the software for: Less than 6 months

### "DATABASICS IS NOTHING MORE THAN BASIC"

January 2, 2025

4.0

Pros

THE THING I LIKE MOST IS THE USER FRIENDLY INTERFACE

Cons

SOME TROUBLES UPLOADING DOCUMENTS, NO WAY TO SCHEDULE

Review Source

AA

Aiza A.  
AP Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy to use and very efficient. "

July 22, 2022

5.0

Pros

This software is the most friendly user from all we've test from, that there is sometimes no need to train new employees/users. It can also be setup according to what your company needs. From setting up max limit for expenses to setting up max approval amount for supervisor.

Cons

Can't think of any. For automation to be as efficient you will need both human and electronic intervention. This software gives you those options.

Reason for choosing DATABASICS Expense

Cost wise - it goes in the budget. Very user friendly, easy to manage for Admin. The mobile app availability is a plus especially for our personnel who's always on the road.

Review Source

Response from DATABASICS

June 27, 2023

Thank you for your review of DATABASICS Expense! We're thrilled to hear that you find our software user-friendly and efficient, requiring little to no training for new employees. We take pride in offering a customizable solution that is tailored to the needs of your organization, including setting maximum limits for expenses and approvals. Your positive feedback regarding the balance of automation and human intervention is much appreciated, as we strive to provide a software solution that seamlessly blends these elements for maximum effectiveness. It's great to know that you found our pricing and mobile app availability to be significant advantages, especially for personnel who are often on the road. We're committed to ensuring that DATABASICS Expense continues to meet and exceed your expectations. Please don't hesitate to reach out if you need assistance or have any suggestions in the future. We're here to help and appreciate your continued partnership.

LT

Lisa T.  
Sr. Manager - Accounting Projects  
Consumer Goods  
Used the software for: 2+ years

### "DataBasics for Travel & Entertainment Expense Management"

August 12, 2021

4.0

Flexible software (customizable). Great customer service.

Pros

This software suits our needs. We have some reimbursement programs for our Sales employees that are non-standard in the industry and DataBasics works with us to customize the software to our needs.

Cons

In Admin, sometimes an Expense Policy/Rule gets deactivated unintentionally because we touched another Admin area related to the Policy/Rule. Would be great to get a notification of what Policy/Rule gets deactivated when we make a change elsewhere, so we can take appropriate steps to ensure the Policy/Rule is reactivated if necessary. I also find Reporting to be a bit hard to use and not too user friendly. However, DataBasics is always quick to respond with any assistance we need.

Reason for choosing DATABASICS Expense

DataBasics was able to work with us to customize the software to our needs. Pricing.

Review Source

Response from DATABASICS

July 19, 2022

Hey Lisa, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

TB

Thomas B.  
Controller  
Staffing and Recruiting  
Used the software for: 2+ years

### "d.e.Foxx & Associates expense system review"

May 2, 2023

4.0

Employees no longer have to mail expense reports in to the proper approver when it can all be done online. The reports do not get lost and the employee gets reimbursed on a timely basis.

Pros

The ease of use of preparing an expense report to show what was spent by employees. They can choose the proper category of spend easily and report the amount spent. The mileage calculation makes it easy for the employee to report the proper distance traveled on a trip.Also the administration of the product is simple to use and follow for making changes, additions and deletions.

Cons

Some of the Administration categories are a little misleading as to what you are doing by selecting them. They could be better titled and explained in the program.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Review Source

Response from DATABASICS

June 27, 2023

Thank you for your thoughtful review of DATABASICS Expense system. We're thrilled to hear that the ease of use, mileage calculation, and administration features have helped streamline your expense reporting process. Your feedback regarding the clarity of certain Administration categories is valid and important to us. We're committed to continuous improvement, and we will take your suggestions into account as we work on enhancing our product. Our goal is to provide the best possible experience for all our users, and your insight plays a crucial role in achieving that. It's great to hear that our system has made a positive impact on your employees' reimbursement process by eliminating the need to mail reports and ensuring timely payments. We appreciate your support, and we're confident that DATABASICS Expense will continue to deliver valuable benefits for your organization. Please don't hesitate to reach out to our support team if you need any assistance or have further suggestions. We're here to help, and we greatly value your partnership.

DE

Dawn E.  
Accounts Payable Coordinator  
Computer Software  
Used the software for: 2+ years

### "Databasics works for our team's expenses"

July 19, 2022

5.0

We have been happy with DB expenses for years.

Pros

It's great that this sofware is web based. Our employees across the US are easily able to enter their expenses, apply imported credit card charges, upload/attach receipts and submit from home or remote offices. It nicely integrates and uploads into our accounting software, MS Business Central.

Cons

We have many projects and many tasks for each project. The expense entry can be a little confusing for new users with so many choices, it would be nice if we could narrow down choices/options per employee.

Reason for choosing DATABASICS Expense

DB was able to handle our many projects and tasks (with paid mods to the original system) and able to import our 50+ corporate American Express card and daily transactions.

Review Source

Response from DATABASICS

June 27, 2023

Thank you for sharing your review of DATABASICS Expense! We're delighted to know that our web-based platform has been beneficial for your team, making it easy for employees across the US to manage their expenses and seamlessly integrate with your accounting software, MS Business Central. We appreciate your feedback regarding the numerous project and task choices, which can be confusing for new users. Your suggestion of tailoring options per employee is valuable, and we will take it into consideration as we continue to enhance and improve DATABASICS Expense. It's wonderful to hear that you chose DATABASICS Expense for its ability to handle your many projects, tasks, and corporate American Express card transactions. Your satisfaction and continued partnership are of great importance to us. We are glad that your team has been happy with DATABASICS Expense over the years. Please don't hesitate to reach out if you need assistance or have any further suggestions in the future. We're here to help and dedicated to ensuring your experience with DATABASICS remains positive.

Similar Products

Featured