# FieldAx Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FieldAx the right Field Service Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166574/FieldAx/reviews --- FieldAx 5 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Reviews of FieldAx Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Seth B. Finance Manager Food & Beverages Used the software for: 1-2 years ### "Great software, awesome customer support" February 20, 2020 5.0 The experience has been very positive - I would definitely recommend. Pros This is a great, low-cost software that is very user friendly. It's saved hours of time and the customer service and support is second to none! Would definitely recommend this to all who are looking to save valuable time and money. Cons I'm can't even think of any cons for this software! Review Source AP Arthur P. Procurement Manager (Accounts) Facilities Services Used the software for: 1-2 years ### "Fieldax is outstanding in its user friendly presentation to achieve results" February 22, 2018 5.0 Speed of processing multiple sites without limit .......minimal staff input........ extremely cost effective Pros This low-cost software is by far the foremost in its field, being developed to be exceptionally useful for engineers to access quickly and with desirable protocol to ensure client and service company security by correct reporting supported by customer and engineer signatures in real time. I have used this Force based software in the Regulation Compliance Service Industry at my last post where I managed the invoice monitoring system resulting in 1500 clients and 70000 sites field management and saving our company alot in a 1 year period in 2016/2017. The cost to client is next to nothing compared to results achievable. This system enabled minimal staff input for maximum results. Proven results. Review Source WB Warren B. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Product!" February 20, 2020 5.0 This is a great system, with many thoughtful hours put into the development. Pros This is 100% customizable to fit our needs, but just an out of the box solution, it really works! Ability to drag and drop technician schedules. Cons It's all good. No doubt routing will be coming soon. Review Source RF Ramon F. CIO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Fantastic and very flexible system with a great development and support team behind the product" May 21, 2018 5.0 The software has allowed us to take a major amount of manual work out of our system and allowing less errors in our work performed on each boat as well as our inventory count for the 1000s of motor yacht parts we manage. Pros Pros: Great support and development team and very flexible. We use this tool for our engineering and cleaning team managing over 250 motor yachts. We also use the system to capture all information about the boats and the jobs we perform on each boat. We use the system to assign inventory from our warehouse to the 100s of jobs being performed by our mobilized engineering teams. Cons I can´t think of any cons, in fact being in the volvo boating service and sales industry, others have approached me to see how we have revolutionaized our enginnering and inventory work flow with FieldAx Review Source JB Joel B. VP Facilities Services Used the software for: 2+ years ### "Great for field engineers" February 20, 2020 5.0 Great support, versatile product and a great solution for our team of technicians Pros Flexible, easy to adapt and upgrade, and suited our industry very well Cons Nothing really comes to mind, overall a good product Review Source HW Harry W. Commercial Reactive Manager Civil Engineering Used the software for: 1-2 years ### "Worked with the system for a number of years, and cant fault its performance or adaptability" August 29, 2017 5.0 Pros the system is so user friendly and adaptable to our needs - we needed to run a vast number of reports to keep tabs on all sorts of data, this was so easily done with the help of their Support Team Cons the only thing i could fault this for is its if for the system to regularly ask for a new password for security reasons, slightly annoying however its makes the system safer i suppose! Review Source Response from Merfantz August 30, 2017 Hi Harry, Thanks for your feedback. Thanks. aA alfredo A. VP Used the software for: 6-12 months ### "User-friendly and great customer support" October 19, 2017 5.0 Pros Tracking and managing my contractors helped me save time and get organized better. Improved my management and back office time tremendously. Cons Some new features I would like to see implemented and this is only available in SF platform. I like to see it available in a universal platform would be very beneficial. Great customer service. Review Source EE Eric E. Director Non-Profit Organization Management Used the software for: 2+ years ### "Great customer service" February 21, 2020 5.0 Pros I've had great customer service from this company. They really make an effort to understand the root of your need. Love it Cons Nothing specifically. Very happy with them as a company Review Source Bhagyaraj D. Sr. Consultant Financial Services Used the software for: Less than 6 months ### "Good and value for money" January 4, 2018 5.0 Pros Great design, mobile platform support, ease to use, fast dispatching, offline support and job report capabilities. Ready to use software for small business. Wonderful support for any queries and even the initial configuration was done by their team for free of cost. Cons It would have been good, if the dispatch board has the ability to schedule job right from the console. Assuming this will be coming in the next release. Review Source CT Cristian T. Salesforce Admin Information Services Used the software for: 6-12 months ### "Excellent product" May 8, 2019 5.0 Pros For what it can offer the FieldAx the price is very good and it is totally worth it to buy the product if your company needs a Field Service Management. Cons Until now I didn't noticed a thing to not like. So far, so good. Review Source Response from Merfantz May 9, 2019 Thanks for your valuable feedback Cristian!!! MA Matthew A. Salesforce Client Partner Used the software for: Less than 6 months ### "This solves so many challenges when dealing with employees in the field. Speeds up the process. " August 29, 2017 5.0 Pros Solves Time issues. Gives companies the ability to focus on the service and not worry about who is where and where is the invoice etc. Review Source Response from Merfantz August 29, 2017 Hi Matthew, Thanks for your wonderful review. Thanks. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.