# Bonusly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bonusly the right Employee Recognition solution for you? Explore 1608 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167338/Bonusly/reviews

---

Bonusly

4.8 (1608)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated June 3rd, 2026

# Reviews of Bonusly

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

Public appreciation and gratitude

99% positive reviews out of 146

Reviewers appreciate appreciation features, allowing visible, meaningful acknowledgment of colleagues’ efforts and contributions.

Zafar A.

Corporate HSE Manager, 51 - 200 employees.

"Appreciation in completion of tasks is always a great achievement and giving bonus on top of that gives a great boost for completion another task with a great enthusiasm"

Mandatory and limited hashtags

50% negative reviews out of 68

Some users report hashtags are required for every post, limiting flexibility and sometimes feeling unnecessary or confusing.

Anonymous User

Psychologist, 1 employee.

"I felt like the hashtag and tagging and points delineations on the posting area were a little cumbersome."

Peer-to-peer recognition system

100% positive reviews out of 97

Most reviewers indicate peer recognition fosters teamwork, increases motivation, and strengthens relationships across the organization.

Shivang D.

VP of Global Payor Relations, 51 - 200 employees.

"Aside from the ability for managers to provide employee recognition, which is of course an essential and lovely feature, I also really enjoy the peer-to-peer recognition feature of Bonusly."

Cost concerns and value

42% negative reviews out of 50

Some reviewers find pricing high for larger teams, with point value and catalog options sometimes feeling insufficient.

Team morale and engagement platform

100% positive reviews out of 80

Most reviewers describe morale boost as a key benefit, enhancing motivation, collaboration, and workplace positivity.

Sitav E.

Marketing and Sales Manager, 201 - 500 employees.

"this program helps boost morale and bond employees, and is a great way to provide "thank you's" that actually matter and have real merit."

## Showing most helpful reviews

Showing 1-25 of 1608 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kalina B.  
Freelance  
Consumer Goods  
Used the software for: Less than 6 months

### "Bonusly Is A Must Try"

October 7, 2024

5.0

I would have to say my overall experience using Bonusly has been nothing short of great. I really like using this app and how well it works for me.

Pros

Some things I like about Bonusly is ho2 easy-to-use it is. Its mobile app is also amazing and I never have issues when I am using it. Its truly amazing.

Cons

I haven't had really any problems with Bonusly except a few times it would run slow. But mostly it's been pretty great when I use it.

Review Source

YF

Yasser F.  
VP of Engineering  
Information Technology and Services  
Used the software for: 1-2 years

### "A must have in any company"

May 29, 2019

4.0

Bonusly accomplishes what I need which is real-time peer to peer recognition. Often times, only big heroic accomplishments are recognized and rewarded, when in fact it's all the little things everyone does every day to help their peers is what makes a company great. Bonusly was flexible enough to accommodate our small startup when we were only 12 people, whereas YouEarnedIt arrogantly stated that they don't take on companies smaller than a 100 employees. Well, we're going to be 100 strong soon, and we're going to be using Bonusly.

Pros

\- Easy to set up and use - Slack integration - Statistics and reports - GIFs - Does the job I need - Priced well - Lots of rewards - Custom rewards

Cons

\- Weak rewards dashboard - Manual fulfillment of custom rewards

Reason for choosing Bonusly

Customer support, accommodated our company size

Review Source

Response from Bonusly

June 10, 2019

Hi Yasser! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you find using Bonusly easy to recognize your peers and their successes. We think recognizing your colleagues for their success helps motivate teams and it looks like you'd agree! We're always looking to expand upon our existing catalog so please feel free to reach out to us (success@bonus.ly) with any suggestions that come to mind. It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us. :)

TC

Theresa C.  
Implementation Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great concept but lacks in deliverance options "

March 9, 2022

3.0

It’s ok

Pros

I like the plethora of non profits users can donate points to, especially for Ukrainian efforts

Cons

There is no way to give shout outs, kudos or thanks without adding allowances. Meaning, you have to buy more than your monthly allotment to tell someone about a job well done. Seems counter productive and takes away the chance for others to give proper appreciation

Switched from

[Lattice](https://www.capterra.com/p/151676/Lattice/)

We were acquired by a company using Bonus.ly

Review Source

MM

Micaela M.  
CEO  
Veterinary  
Used the software for: 6-12 months

### "Great team boot!"

May 26, 2025

5.0

As the leader of the company I loved this tool. It automated yet personalized recognition. Every time someone logged in for the first time it was neat to see their excitement and engagement. I love the concept of the app and that we could allow team members to send rewards to other team members.

Pros

Loved that my team could hand out recognition to other team members. The engagement from the team sending congratulations and supportive messages was amazing to see as a company leader. We also enjoyed that it integrated with our HR program and didn't require hours of set up and maintenance.

Cons

It is pricy for a small team. We have a team of 15-18 and the cost was high for a business of our size. Additionally, at first we saw a lot of engagement from the whole team then engagement dwindled down to a few team members after a few months. It was hard to keep engagement flowing with a high turnover industry as well.

Review Source

EB

Emily B.  
AR  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great all-around: Everyone wins!"

March 3, 2025

5.0

This program is user-friendly, resembles many of the most popular social media platforms making it easy for everyone in our team to use. It promotes inter-office cooperation and gives constant mini-bumps to our office's overall comraderie and general work happiness.

Pros

This program is easy to use, it's easy for our coworkers to use, and it saves time on deciding what and how to reward our team.

Cons

Many of the rewards locations are not available in our area.

Review Source

LM

Laure M.  
Director of Product  
Information Technology and Services  
Used the software for: 2+ years

### "Easy recognition tool to use without moderation!"

June 27, 2025

5.0

Pros

Love the ease to rewards coworkers in a fun way but also with points that they can use as they wish. Such a neighborly context that ties perfectly with our company mindset. Also love the donation section where you can give away your points to a non profit

Cons

While there are a few partner choice, there are still some big brands missing in a few big categories like grocery or travel.

Review Source

MT

Michael T.  
IT Director  
Retail  
Used the software for: 1-2 years

### "Wonderful Way to Recognize Achievements "

July 2, 2025

5.0

It has be fun to use the sytem to recognize others. I can piggy back onto other recognitions too. It is great.

Pros

It is a great way to show appreciation. The gifs we sharearw priceless. It also has people thinking about each other accomplishments.

Cons

Every month you lose any points that are left over. I'm not sure if it is a setup issue or not. I would like to roll over the extra.

Review Source

AD

Alexander D.  
Human Resources Analyst  
Computer Software  
Used the software for: 2+ years

### "Bonusly is an amazing employee recognition tool! "

November 19, 2024

5.0

Overall experience with the tool has been excellent. As a primary admin and promoter of the tool, everything from front end usage to back-end resolution has been really simple and great.

Pros

Bonusly is a very strong employee recognition tool that encourages the use and engagement amongst this. The design really makes recognizing simple and receiving recognition rewarding and fulfilling.

Cons

The catalogue can be limited for companies outside of the United States. There are options for custom rewards but those still have to be manually processed. The automated redemptions are fairly limited.

Review Source

KL

Kylee L.  
Marketing and Volunteer Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "It's a Bonus"

February 25, 2025

5.0

Overall, Bonusly is a great choice to bring staff together to notice the little things. Allowing staff to feel seen and validated

Pros

Very user friendly and allows all staff to connect seamlessly

Cons

Cannot think of anything! Its a great platform

Review Source

SW

Stephanie W.  
Kids Director  
Religious Institutions  
Used the software for: 6-12 months

### "Bonusly Review"

March 7, 2025

5.0

Words of encouragement come naturally for me, but I've loved watching other co-works engage with each other in celebrating what they see in each other!

Pros

Bonusly has increased employment engagement with celebration and encouragement! I love the variety in gift card options for cash-out.

Cons

I wish you could choose your own bonusly amounts outside of the pre-selected amounts.

Review Source

DA

Dave A.  
Account Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Bonusly is great!"

December 16, 2024

4.0

Great experience to get all your colleagues involved and highlight their hard work during that specific week or month!

Pros

I loved that you could give points to coworkers and also choose donations as rewards.

Cons

My company did not always keep the stock up to date so sometimes we would choose rewards and find out weeks later that they were not available

Review Source

TN

Tristan N.  
Data and Business Analyst  
Wholesale  
Used the software for: 2+ years

### "Bonsuly Review"

November 25, 2024

5.0

My overall experience has been very pleasant. It has made me feel valued in my company and appreciated.

Pros

I love the concept of encouraging people to reward one another for their hard work. I love the ability to add GIFs to the shout out to the person as well.

Cons

I don't like that we get taxed for the rewards.

Review Source

NT

Nick T.  
Assistant Manager  
Real Estate  
Used the software for: 1-2 years

### "Thank You Bonusly!"

September 23, 2024

5.0

Very easy to use and to redeem points! I use most of points for grocery items. It operates very easily and quickly in the checkout line to redeem the points and scan them at the register from my phone.

Pros

The ability to communicate with other co-workers at other sites through Bonusly. We love sending gifs to each other and make others in the company laugh!

Cons

Not enough options for redemption in the grocery department. Things like Aldi, Hyvee, Fareway would be great additions!

Review Source

JT

Jack T.  
Senior Associate Attorney  
Law Practice  
Used the software for: 6-12 months

### "Excellent Product for Team Recognition!"

October 16, 2024

5.0

Bonusly is an excellent way to build team unity and show appreciation for good work by all employees. It is a lot of fun to see how our team shares positive messages with each other about the work that we do.

Pros

It is a great way to support our employees and show appreciation for a job well done.

Cons

I only wish that we could give more Bonusly points throughout the month.

Review Source

MV

Marko V.  
QA engineer  
Computer Software  
Used the software for: 1-2 years

### "Awesome tool for peer recognition!"

February 21, 2023

5.0

Bonusly is easy to use and has helped to improve employee engagement and morale. The social and collaborative features of Bonusly have been particularly well-received, with many users reporting that the public recognition feature has helped to build a more positive and supportive work environment.In terms of the software itself, Bonusly appears to be very user-friendly and customizable. The ability to create custom reward categories and integrate with other software tools is a major plus for organizations looking for a tailored solution. While there are some potential drawbacks to consider, such as the cost and limited reporting features, these limitations are relatively minor compared to the overall benefits of the software.Overall, my impression of Bonusly is very positive, and I would definitely recommend it to organizations looking for an easy and effective way to improve employee recognition and engagement.

Pros

Simple and Easy to Use: Bonusly has a very user-friendly interface, which makes it easy to use for everyone. It doesn't require any technical skills or knowledge, which means that employees can start using it right away without any training.Customizable: One of the best things about Bonusly is that it is highly customizable. Organizations can create their own reward categories, set point values, and even integrate the software with other tools for seamless use. This means that Bonusly can be tailored to meet the specific needs of any organization.Social and Collaborative: Bonusly encourages teamwork and collaboration, making it an excellent way to build team morale and strengthen working relationships. The public recognition feature allows everyone in the organization to see who is doing great work and who deserves to be recognized.Positive Impact: Bonusly has a positive impact on employee engagement, morale, and recognition. The software encourages employees to recognize and appreciate each other's efforts, which leads to a more positive and supportive work environment.Real-time Analytics: Bonusly provides real-time analytics that help organizations track employee engagement and recognition. This data can be used to identify areas of improvement and to develop strategies for increasing employee engagement.Overall, I think Bonusly is an excellent software solution for organizations that want to improve employee engagement and recognition. Its ease of use, customizab

Cons

While I think Bonusly is a great software solution, there are a few areas that could be improved. Here are some potential cons to consider:Cost: The cost of Bonusly can be a drawback for some organizations, especially smaller ones with limited budgets. However, the pricing is competitive compared to similar software solutions on the market.Limited Reward Options: Bonusly offers a limited number of reward options, which may not be ideal for all organizations. While it's possible to customize the reward categories, the available options are still relatively limited.Reliance on User Adoption: Bonusly's effectiveness relies heavily on employee participation and adoption. If employees are not actively using the software to recognize their colleagues, the program may not have the desired impact.Limited Integration Options: While Bonusly integrates with some popular software tools, the options are relatively limited. This may be a drawback for organizations that rely on other tools for HR or employee engagement.Limited Reporting Features: While Bonusly provides real-time analytics, the reporting features are relatively limited. Organizations may need to export the data to another tool to perform more in-depth analysis or track longer-term trends.Overall, while there are a few potential drawbacks to Bonusly, these limitations are relatively minor and are outweighed by the benefits of the software.

Review Source

VR

Verified Reviewer  
Digital Account Manager  
Entertainment  
Used the software for: 1-2 years

### "Fantastic Platform to Recognize and Reward Co-Workers"

July 29, 2020

5.0

This is such a cool little platform. We implemented it in our office and it provided an easy and fun way to get and give recognition to people for their hard work and accomplishments, or just fun things that happen around the office. It's a really great social building tool for your office.

Pros

The ease and simplicity of Bonusly is really key, since for us it's been used as a fun social building tool. Everyone was able to get set up easily, and the process of publicly giving points and sending messages among our team has been really easy and fun. I also really like the customization of it - we've been able to create our own custom rewards and even change the name of the "points" given to whatever we feel like on a given day. And we've never had any issues in terms of functionality - everything has always worked smoothly and everyone has always gotten the rewards they requested.

Cons

While I don't personally pay for the service, I can see how the "$3 per user per month" cost model is a little cumbersome. I understand why the price has to go up with more users, since that means more rewards have to be available, but I feel a simpler plan would be a specific price per every 10 or 20 users, rather than having every new member increase the price.

Review Source

Response from Bonusly

August 6, 2020

Thanks for your review! It's great to read that Bonusly has been smooth and easy to use and that it enhanced the culture amongst your team! We value your feedback regarding our pricing model and do our best to stay competitive in today's market. If you have any additional feedback you would like to share, we would love to hear from you! You can connect with us at support@bonus.ly Thanks for your feedback, and thanks for being a Bonusly customer!

Avash K.  
WordPress and Pagespeed Optimization Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Awesome Software to Motivate Team"

November 19, 2020

4.0

As a parttime freelancer who works with other freelancers to make things happen - Bonusly has been a great tool to enhance peer-recognition and to motivate my team. I can look at analytics to get a sense of how my team is working. It is easy to use and integrates well with Slack which we are already using. Using Bonusly is has been fun and useful. I highly recommend Bonusly to other businesses out there.

Pros

The thing I like most about Bonusly is how easy it is to use it. It has intuitive User Interface due to which even first time users can use it fairly easily. Sending messages among team, giving points has been really fun and great social building mechanism. It awesome how Bonusly helps to create awesome office environment with proper peer-recognition in a fun way. I also like that it integrates well with Slack. Personally, I hate when software break and don't perform as supposed to but that hasn't been the case with Bonusly - Bonusly functions seamlessly.

Cons

I have been using Bonusly for a little more than 6 months and I don't know any cons of it. Bonusly has been helping to increase productivity by motivating team members and functions seamlessly. I just can't think of anything that doesn't work well in Bonusly. One problem I face is that I forget to give bonuses sometimes - but that's not an issue with Bonusly.

Review Source

Response from Bonusly

December 7, 2020

Thanks for your review! It's great to read that Bonusly has been a fun and easy way for your team to recognize one another! We are also happy to learn that our Slack integration has provided a seamless way to give recognition in your day to day! Thanks for your feedback, and thanks for being a Bonusly customer!

David V.  
Content Director  
  
Used the software for: 2+ years

### "Outstanding Peer-to-Peer Bonus System!"

May 8, 2018

5.0

This software is an incredible tool for praise and peer-to-peer bonuses. We see it consistently improve people's satisfaction with work. You can redeem your bonuses from a wide variety of vendors, from Amazon gift cards to giving donations to the Red Cross. I cannot recommend this software enough!

Pros

It's easy to use. Minimal set up and basically no maintenance at all. It also integrates well with the other tools we use, like Office 365 and Slack, so people can see a live feed of bonuses that are given around the company. There are some basic analytics and fun analytics (like a word map created out of the terms used in bonuses during the past 30 days). And they are introducing new features regularly. Recently, they developed an alert system to help prevent fraudulent bonus distribution (which may be a concern for large organizations).

Cons

I can't really put anything in this column. The only thing that could be improved on would probably be adding more granularity to their analytics and perhaps longer timelines for their analytics. But even those things have improved in the last few years that we have been using the software. They are always improving.

Review Source

Response from Bonusly

May 17, 2018

Thank you for your feedback, David! We're so happy to hear that Bonusly so well loved -- Thank you for the high praise! We are constantly working on improving our analytics; did you know that you are now able to create custom ranges for some of the analytics available? If there's ever anything we can do to improve your Bonusly experience, or if you'd like to share a bit more about what granularity you'd like to see in analytics, please let us know at success@bonus.ly! Thank you for being a Bonusly customer!

AL

Aleah L.  
Customer Service Rep  
Market Research  
Used the software for: 1-2 years

### "Bonus.ly - Employee Morale Resolved."

July 13, 2019

5.0

Positive experience, motivating and team-building product. Feels like getting a pay raise when the points come in.

Pros

This is such a motivating tool for employees to connect and keep morale in the work environment high. I personally feel that Bonus.ly helped me not only want to be more productive during my workday, but also helped me to feel more connected with my coworkers. Bonus.ly was one product in our workspace that helped us to feel more connected as a team. Love that the balance resets every month, and that custom rewards can be added to their system (For example, we had a work fundraiser that could be paid into with bonus.ly points.)

Cons

Minor software issues, such as: Tags did not always work. Sometimes I needed a refresh of my page before I was able to find the tag name of a coworker. On the rare occasion, while redeeming a reward, the page would freeze, yet my points would still be deducted, and the prize was no where to be found. Thankfully customer support was quick to help, so this was not a huge issue, but enough that it should be noted.

Review Source

Response from Bonusly

July 15, 2019

Hi Aleah! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like using Bonusly to recognize your peers and their successes. We think recognizing your colleagues for their success helps motivate teams and it looks like you'd agree! Sorry to hear about your issues with tagging coworkers and redeeming for rewards. If you have a moment would you be willing to reach out to support@bonus.ly, so that we can fix any recurring issues! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us. :)

CS

Chris S.  
consultant  
Computer Networking  
Used the software for: 2+ years

### "review"

August 23, 2023

5.0

Pros

very easy to use and manage points. rewards program is great incentive

Cons

not much to argue with, very easy to use with minimal clicks

Review Source

SB

Santosh B.  
Salesforce Developer  
Computer Software  
Used the software for: 2+ years

### "Excellent Peer Rewarding Tool"

July 1, 2021

5.0

\- The overall experience with Bonusly is excellent and very much satisficed with the tool and its usage. The concept of the tool is very unique and grateful to show appreciation on peers through points which can be redeemed later for purchasing any products.

Pros

\- Bonusly is a software which we can reward bonusly points to peers in the organization as a vote of thank you and recognizing the work - The User interface is very excellent and very ease to use without any difficulties

Cons

\- The pricing can be more affordable that way any company size can purchase and recognize peers and show vote of thank you towards their work. - More features can be added to the product like searching any user in the organization and show their reward history easily without searching through scrolling

Review Source

Response from Bonusly

July 8, 2021

Thanks for your review and welcome! It's great to hear that Bonusly has been easy to use and a great way to share your appreciation with the team! When it comes to reviewing a team members recognition activity, you can review any users activity by going to their profile page! Thanks for your feedback, and thanks for being a Bonusly customer!

VR

Verified Reviewer  
Student  
Computer Software  
Used the software for: 6-12 months

### "A Great Software for Employee Appreciation"

September 13, 2019

5.0

Overall, my experience has been great! People feel more appreciated and are happier. It also feels good to receive appreciation for something that you thought no one noticed!

Pros

When a friend told me about Bonusly, I was sceptical about whether it'd be worth its price. Spoiler alert: IT IS! Bonusly is such a great tool to recognize the daily and trivial contributions made by peers and employees, and it is these contributions that lead to the smooth functioning of an organisation, and the ones that deserve the maximum recognition and appreciation. I especially love the custom reward feature, because that allows us to give a more personal touch to the whole system. Also, slack integration is a godsend! The morale and teamwork have definitely improved in my organisation, and I have Bonusly to thank for that.

Cons

I have not run into any issues so far, and neither have my peers. If I had to nitpick, I'd probably love a more subtle shade of green than the one they use in there UI.

Review Source

Response from Bonusly

September 30, 2019

Hi there! Thanks for taking the time to leave us feedback about Bonusly. It's great to read that you like to use Bonusly to recognize your teammates! It's feedback like this that reminds us of our goals and vision so for this, we're extremely grateful. Thanks again for taking the time to share your experience with us.

Andrew K.  
COO  
Computer Software  
Used the software for: Less than 6 months

### "Fun and Easy to Use"

March 24, 2020

4.0

My company has been looking to set up a recognition and reward program for quite some time, and Bonusly offered us a great solution. After only two month using the platform, we experienced a great deal of interaction amongst our team and the overall response has been very positive. The integration with Slack, our primary communication tool, has done a great deal to self-promote the program, with little additional encouragement needed from peers and management. I would recommend this programs to anyone looking for a rewards-based recognition program for their business, especially for companies who frequently interact online.

Pros

Bonusly offers a very user friendly interface for peer to peer recognition. The web application makes it very easy to award Bonusly points, view engagement analytics, and redeem rewards. The integration with Slack makes awarding and celebrating rewards even easier, and additional features such as gifs and emojis add an element of fun to each interaction.

Cons

While the application still works for international teams, the rewards are more limited. The U.S. has a variety of gift card and donation options, but these do not carry over to most of our international employees. The application can also get a bit expensive over the course of the year at $3 per user per month, plus any costs associated with reward redemption. For larger teams, be prepared to make a substantial overall investment into the platform.

Reason for choosing Bonusly

Cost and simplicity

Review Source

VR

Verified Reviewer  
Associate Director- Talent Acquisition  
Marketing and Advertising  
Used the software for: 1-2 years

### "An extra mile with Bonusly "

December 13, 2022

4.0

So far, it’s a good one

Pros

1\. Offer a vast range of options/vouchers 2. Easy to use, can learn in an hour 3. Real-time tracking

Cons

Can’t provide attachments while putting a comment/ shoutouts

Review Source

VR

Verified Reviewer  
Director of Project Management for Cloud Services Team  
Computer Software  
Used the software for: 2+ years

### "People like it. "

May 8, 2018

4.0

People like it.

Pros

It seems to work. People enjoy giving and receiving little micro-bonuses and even seeing other people get them. So that promotes some transparency on what everybody is doing and a general feeling of togetherness.

Cons

It does sideline a certain population who just don't enjoy being in the spotlight. These folks enjoy private exchanges. If there was a way to fine tune announcements for introverts that would address this problem. Not everybody wants to share everything.

Review Source

Response from Bonusly

May 17, 2018

Thank you for your feedback! We're so happy to hear that Bonusly is able to promote transparency and a feeling of togetherness through recognition and appreciation! If there's ever anything we can do to improve your Bonusly experience, or if you have any further insights about how we could make the experience more comfortable for some users, please let us know at success@bonus.ly! Thank you for being a Bonusly customer!

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.