# Premier Campground Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Premier Campground Management Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/167839/Premier-Campground-Management/reviews

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# 

 Premier Campground Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Premier Campground Management

## What is Premier Campground Management?

PCM is campground management software that helps owners of campgrounds and RV parks manage reservations, check-ins, housekeeping, site maps, marketing, point of sale, and reporting. The software provides unlimited users, sites, reservations, upgrades, emails, text messages, website hosting, and 24/7 support. Pricing is based on booked reservations rather than a monthly fee.

## What is Premier Campground Management used for?

[Campground Management](https://www.capterra.com/campground-management-software/)[Reservations](https://www.capterra.com/reservations-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2

Per User, Per Month

Free trial  
not available

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Do you work for Premier Campground Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.premiercampground.com/&name=Premier Campground Management)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Premier Campground Management

5.0 (10)

VS.

[4.8 (1,127)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

$2

Per Feature

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (10)

Ease Of Use

4.8 (5,742)

Value For Money

5.0 (10)

Value For Money

4.7 (3,526)

Customer Service

5.0 (10)

Customer Service

4.8 (3,257)

## Premier Campground Management alternatives

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

[4.6 (89)](https://www.capterra.com/p/176517/Campspot/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/167839/Premier-Campground-Management/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Support

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Online Booking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Online Reservations

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Make and manage reservations online

Site Reservation Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and manage reservations for individual camping sites/plots

Booking Notes

Keep notes on the specifics of a reservation including customer information and special requests

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Premier Campground Management 16 features

Keep notes on the specifics of a reservation including customer information and special requests

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

The ability to reserve times in groups.

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Book meetings and appointments through a website or digital platform

Make and manage reservations online

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Manage site maps showing plots, availability, utilities etc.

Create and manage reservations for individual camping sites/plots

Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more

Get Advice

We can help you find the software with the features you need.

Features

5.0 (10)

5.0

Based on 10 reviews

## Pricing

Value for money

5.0 (10)

Basic

$2.00

Per Feature,

Value for money

5.0 (10)

5.0

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

5.0

Based on 10 reviews

Filter by rating

5(10)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GG

Greg G.

Owner / Operator

Recreational Facilities and Services

### "Works great for our small RV park"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2023

We tried a different product for one season and couldn't wait for the season to end so we could switch back. Customer service is top notch. The grid is easy to use as is the POS.

Pros

Ease of use and integrated email and texting capabilites

Cons

Does not have capability for third party booking integration

Switched from

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)

Too many problems with ResNexus and poor support.

Reasons for choosing Premier Campground Management

Good experience with them previously

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Dea C.

Administrative Assistant

Government Administration

### "Very pleased with the software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2020

Our City is new to the RV business. We know a little about state reservation sites, but we are learning as we go on how to handle the office/business side of things. This program, and especially their customer service, has far exceeded my expectations.

Pros

I really like the program. The experience has been great. From set up right through the learning period and the off season changes, they have been very easy to work with at every step. Response time is amazing and I am very pleased. I have worked with a lot of software over the years, although nothing on reservations. This has definitely been the easiest to work with and the most accurate to what our needs are for the RV park. There are so many variables but there hasn't been anything they have said can't be done. It has been seamless.

Cons

There are some features that we are not using like Point of Sale and the Task Lists. We will likely use those down the road. The only thing I could suggest is maybe a pop up or something with a brief explanation of each of the features. There are so many (which is great) options, it may make it easier to learn or keep track of what is where :)

Reasons for choosing Premier Campground Management

When we did the demo they were able to answer every question we came up with...I had a lot :) The price and abilities of the program fit our needs perfectly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

President

Recreational Facilities and Services

### "Great Software, excellent service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2019

We would highly recommend PCM to any campground that needs to step into a digital data management and reservation system. It's great!

Pros

Very comprehensive feature set for both seasonal and transit bookings. Easy booking both in office and on-line. A very usable Point Of Sale (POS) system is included and works fine for our camp store. All of the features integrate very nicely and the reporting systems allow easy mining of sales and reservation data. Support has been outstanding and very prompt when (rare) issues occur.

Cons

None! Probably the best value of campground management software out there. We did a lot of research before choosing PCM.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Catherine P.

Owner/Operator

Leisure, Travel & Tourism

### "So Glad We DID!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2019

We were new to the industry when we researched several options and landed on Premier. We compared several other (better known) options and found the cost, simplicity and ease of use with Premier to be notably better. So Glad we made this choice! So far so GOOD!

Pros

Incredibly User Friendly, and the support team is extremely responsive if/when we have an issue or need to learn how to do something. The customer facing side is equally as navigable, as we've had seasoned campers say it has been the best online booking experience they have had. Very cost efficient.

Cons

We wish they had a user guide. So far, if we need to learn something new, we simply set up a conference call with the support team, and that works just fine. I'd love to have a book to go through in my "spare" time (haha), but until there is one, we are doing just fine without it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

Mark J.

Owner

Leisure, Travel & Tourism

### "Reviewed them all, so happy we went with Premier Campground Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2019

We were new campground owners, buying a 65 yer old campground with no website or reservation system. The team at Premier Campground Management got us running from the ground up, and helped us bring this campground into the digital age. Every step of the way they made the process easy, and helped us launch on opening day without a single issue. Couldn't recommend them more!

Pros

\-Cost - very competitive, and easy to understand costing. Less expensive than others, no hidden fees. Very straightforward pricing -Ease of use -Customers love the ease of the online reservation process have had numerous compliments about the online reservation system and the integrated webpage -Fully Customizable -No Charge POS system included, able to run our entire Campstore from the PSO system -Ease of integrating with credit card service providers -No charge webpage -Best of all is the service. The PCM team is incredibly responsive, and available to assist whenever needed. They take pride in listening to their clients, and take suggestions seriously and integrate ideas into future upgrades

Cons

\-Tried to think of something, but there isn't a thing I find to be an issue with PCM

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Shelly H.

Campground Manager

Recreational Facilities and Services

### "Premier Campground Management review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2019

Pros

Software is user friendly for staff and clientele

Cons

there is nothing wrong with this program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GP

Grant P.

Owner

Hospitality

### "Glad we chose Premier "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2019

By implementing Premier Campground Manager we have saved so much time and money. We are now takine reservations online, sending automated emails, managing our inventory, and reading reports we never had before. We have a better grasp on our business than ever before with the data that premier offers. We have been using the product for over a year now and are extremely pleased with our experience. Representative is constantly listening to our feedback and implementing changes that are making big waves in our business. It's one of our favorite parts of the software. They are always adding more and more features. Your business is constantly changing, why shouldn't your software. Anytime we have ever had a problem I am able to get in touch with someone and they take care of it right away. I am in constant talks over email and they always are timely with their responses. I would recommend premier to anyone.

Pros

The flexibility and customizable features. There are so many different things that you can use but you don't have to. Its very easy to use what you want and leave out what you don't. \[SENSITIVE CONTENT HIDDEN\]is fantastic and truly cares about his product and his customers. He constantly taking our feedback and using it to better his system.

Cons

The overall speed of the software could be improved. I imagine for smaller campgrounds the speed is not an issue, but the more sites you add the more load time you can expect.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Susan G.

Owner/Operator

Hospitality

### "Blue Lake Resort Washington"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2019

From day one the reps have been helpful and professional. The system he coded is beyond all expectations. I have actually spoken with quite a few people looking into using this system and I can't say enough about how well it works. The price is perfect for the product. This is not a program that will leave you hanging. He really did a phenomenal job including all the needs and if we came up with an idea he implemented it for us. Again I highly recommend this program and company.

Pros

Ease of use. Our customers have begged for a system that lets them choose their own site online, And this program is amazing. We customized each site to reflect the individual accommodations. The color code for online verses in-house is very helpful. The Reports are wonderful for keeping tabs on the customer data. The reps are available to help with any issues which there have not been many. This program is the Best I've ever seen. And I highly recommend it.

Cons

That not every campground/Rv Resort uses it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jamie B.

Owner

Hospitality

### "Outstanding Service & Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2019

Having an online website that is so user-friendly is like saving thousands on payroll. Less time having to book, or see which site is available (love the map option where they book via using the map!) via phone is a huge time taking. Thanks for making such a great product!

Pros

This software is amazing! I like how easy it is for our customers and our front desk clerks to make a reservation! The reporting is fantastic too and collects customer info even if they don't book.

Cons

As all programs, it was a small learning curve to the entire system. However I couldn't believe the fast answers, the reps would provide via email or phone! The developer was just so quick and polite to answer our questions!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SE

Susan E.

Operator

Recreational Facilities and Services

### "A true find!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2019

From the first inquiry, to the transferring of data from the old system, the setup with the bank server. Everything has been handled professionally and easily. The communication between Premier, Cardknox and me have been quick and always clear and helpful. I have never written a review of any software, or any product for that matter. I am so impressed with Premier that I asked how I could write a review. I don't ever do that.

Pros

The interface that the campers use for online booking is simple, informative and has options for making an informed selection. eg. photos and descriptions. I was sold as soon as I saw this. For myself and the staff, the ease of learning this software is simple. The old software was cumbersome and not user friendly. This software makes communicating with our campers so easy and we can keep them informed of daily events. What I can't figure out how to do the staff at Premier respond to my email almost immediately and with simple, easy to follow instructions. What I can't, or don't have time to do, they set up for me, with same day service. I use a lot of different software, Premier is one of the easiest that I have ever learned.

Cons

The only con that I can think of is that sometimes the page I want to load is a little bit slower than I would prefer, but no nearly as slow as the previous software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)