# IT CURVES Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is IT CURVES the right Public Transportation solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168696/Call-Taking-and-Dispatching/reviews --- IT CURVES 4.9 (28) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of IT CURVES Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews RY Ruby Y Account SupervisorOutsourcing/Offshoring, 11 - 50 employeesUsed the software for: 1-2 years. “User Friendly, It can be use by all ages specially for adults.“ April 1, 2022 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IL Igor L. President Leisure, Travel & Tourism Used the software for: 1-2 years ### "Effective dispatching" December 4, 2020 4.0 So far, this is the most adaptable software we found for our dynamic environment Pros It's modular, cost-effective and user friendly GUI Cons lacking some flexibility and adaptability to our environment. Phone integration is difficult and not easy to set up. Alternatives considered [Ghost Cloud](https://www.capterra.com/p/153213/Ghost-Cloud/) Reason for choosing IT CURVES It's structure, scalability and most of all, client support and responsiveness. Staff was friendly and courteous. Review Source Response from IT CURVES December 5, 2020 Thank you. Reviews are essential elements of the reputation of ITCurves products brand as well as the software buyer's journey, reward for years of developing of transportation management platform MEMY Mohamed El Moustapha Y. Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good system - requires overhauling " November 20, 2021 5.0 We have been using the system cashier and Payroll for some time and the team is great especially Imran, we are close friends and he has been helpful in many ways. We have considered using ITCurves for our NEMT dispatching but we are still unable to make the move due to some features we find in our current system . Pros The cashier system and the payroll. The ability to upload the trips sheet and have the system calculate the payroll percentages have helped us a great deal. And smoothen our process. Cons 1-The functionality of the cashier is build as one size fit all which makes it a bet complicated 2- vehicle management and driver managed is lacking some good tracking tools like expiration dates 3- we have been struggling getting monthly invoices delivered to our office and contacted your team multiple times .. 4- you don’t have an online payment method for your customers to pay monthly ( we have to send a check) which is strange nowadays Review Source Response from IT CURVES December 1, 2021 Thanks for being close to Emran. Please could we please invite to hear your interest about Software features And future development. The calculating percentage is developed just for your operation enhancement. AS Abby S. Cashier Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy to use" December 2, 2020 5.0 I use this software for accounting and invoicing. It integrates with the dispatch software to allow us to pay drivers for their completed trips and invoice those trips to various accounts. Pros Designed specifically for the taxi industry, can be customized to user preferences. Cons Sometimes there are bugs or issues, but they are usually fixed quickly. Review Source Response from IT CURVES December 7, 2020 Thank you. You review makes a difference for our product ability to address the needs of many on demand transportation providers. Happy mobile resource management resource using and Happy Holidays CE Chuckie E. Transport Specialist Transportation/Trucking/Railroad Used the software for: 2+ years ### "IT Curve hits the mark!" April 1, 2022 5.0 Very good and will recommend to friends and colleagues. Pros The software is very efficient and can be used easily. Cons As of the moment, the system is perfect. If they add more feature, that will be a jackpot. Review Source AA Almira A. CEO Information Services Used the software for: 2+ years ### "Highly Recommended Transportation Dispatch Software" April 1, 2022 5.0 Back end support is fast, real time and 24/7/365. The staff is very professional and understands our need. \[SENSITIVE CONTENT\] are passionate about this product and I am very honored to work with them. Pros IT Curves Software is very user friendly. Productivity is high as a user. The tools are easy to manage and easy to navigate. It is straight to the point. I highly recommend this software for Transportation Dispatch. In a call center setting, this is one of the best softwares we have used. Cons None. We have used this software for many years and very satisfied. Review Source DM David M. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Software" September 16, 2021 5.0 Very good software. No down time at all with a very good hands on support team ... Pros This software was designed by engineers who were very familiar with Transportation industry and its needs. Cons Ease of use ..., no issues and no down times. They nmade changes anytime we asked for modifications,... Review Source CK Christine K. VP of Operations Outsourcing/Offshoring Used the software for: 2+ years ### "Easy to use" April 1, 2022 5.0 I’d definitely recommend this to our other transportation clients! Pros My agents use this daily and they said it’s much easier to use than the previous dispatch softwares we’ve used in the past. Cons I can’t really think of anything at the moment. I only wish our client made the switch earlier. Review Source CA Cendy A. Team Leader Outsourcing/Offshoring Used the software for: 2+ years ### "Great Product" April 1, 2022 5.0 Overall functionality is great. Like the ease of use with transport dispatching . IT Curves definitely has all that we are looking for. Pros It is user friendly. It runs well and does not have many issues or crashes. Cons None so far. It is very convenient and works efficiently. Review Source EC Eloisa C. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "IT Curves Highly Recommended" April 1, 2022 5.0 Exceeds my expectation Pros The software is a friendly user and very informative especially on the reporting side. Cons I have no issues at all especially it gives me what I need on the reporting side. Review Source RP Richelle P. Agent Transportation/Trucking/Railroad Used the software for: 2+ years ### "Excellent system" April 1, 2022 5.0 Pros Its a great app. One of the things I like is that it's fully cloud based system. Cons There is none as of this time. Review Source JH Judith H. President/CEO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best Dispatching Software" March 12, 2020 5.0 100% satisfied with the software. Definitely helps my company compete effectively with the ride-sharing company and other taxi cab company in our area. Pros The features, ease of use and comprehensiveness. The software is user-friendly and easy to understand. Cons Sometimes we encountered a system glitch, which is normal for all the software in the market. Review Source Response from IT CURVES September 17, 2021 Thanks, Mr. Mohebbi. ITCurves software is a product of your insight and inputs regarding transportation management. CT Charmaine T. Account Supervisor Transportation/Trucking/Railroad Used the software for: 2+ years ### "Upright awesome" April 1, 2022 5.0 Pros It's easy to use and this system is the best a encountered so far. Cons It performs efficiently and I like that, say no more. Review Source JJD Joel Jude D. Quality Analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best Transportation Software" April 1, 2022 5.0 The benefits using with IT Curves is very easy and not difficult to understand all the functions of the software. Pros The software is user friendly, very easy to learn and use. Tool navigation is very manageable and also easy to teach to other employees. IT Curves Software is highly recommended for Transportation Dispatch tasks because it less hassle and best tool for working. Cons None. This is one of the best tool or software that I've been using. Review Source GT Gloria T. Team Leader Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy to use" April 1, 2022 5.0 Pros It's features are great and to my liking. Cons It functions well, my opinion is won't changed any moment. Review Source RA Rondel A. Account Supervisor Transportation/Trucking/Railroad Used the software for: 2+ years ### "Incredible" April 1, 2022 5.0 Pros It's features are precise and not confusing. Cons It functions well. What more can I say? Review Source FM Fernan M. Team Leader Outsourcing/Offshoring Used the software for: 1-2 years ### "Fast and Reliable" April 1, 2022 5.0 Overall it has a big impact and great help in out organization. Thank you so much! Pros The software itself is very user friendly and reliable. I highly recommend this service Cons There is a little bit of latency but manageable. Review Source RY Ruby Y. Account Supervisor Outsourcing/Offshoring Used the software for: 1-2 years ### "Good Service" April 1, 2022 5.0 Its nice software, waiting for more feature. Pros User Friendly, It can be use by all ages specially for adults. Cons None so far. I do appreciate this survey. Keep it Up! Review Source Response from IT CURVES April 21, 2022 Hello Ruby, Please share some of the feature you like. MV Michael V. Operations Manager Outsourcing/Offshoring Used the software for: 2+ years ### "Highly Recommended software for Transportation dispatch" April 1, 2022 5.0 Been using IT curves for our Call center setting for many years now and aside form the very good result of the software the staff are very professional and attends to your needs very timely. Pros It Curves is easy to use, tools are easy to navigate and manage. Cons None that I can think of, Very satisfied with the software. Review Source LR Lenie R. Account Supervisor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Easy to navigate." April 3, 2022 5.0 Exemplary Pros It gives detailed information. We can manually navigate it and very useful. Cons None so far as the tool is reliable enough. Review Source JC Jeb C. CEO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great product and service for the transportation industry." December 3, 2020 5.0 I have been using this software for over 10 years and the developers are always making improvements and advancements. Pros The software is a great value with a diversified product offering and excellent pricing. Cons Some of the more complex features do have a learning curve. Review Source Response from IT CURVES December 8, 2020 Thanks for the review It's a pleasure to know the strong hardworking team of ITCurves product designers makes a difference in the life of the CEOs of transportation companies. CS Cane S. Manager Outsourcing/Offshoring Used the software for: 1-2 years ### "Highly Recommended Dispatch Tool" April 1, 2022 5.0 Pros It is user-friendly. Easy to navigate screen. Cons None so far. Hoping for more updates. Review Source MB Melissa B. Payroll Admnistrator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Happy Client" December 3, 2020 5.0 Pros The software delivers a high quality resolution and it is flexible to work with different projects. Cons I don't think so I have a complaint for this software. I think the problem is the internet in our building. Review Source Response from IT CURVES December 8, 2020 Thanks for the review. We are proud that Challenger, as prime contractor with Metro Transit Agencies is relying on ITCurves Pullout Depot report to gauge driver on the road hours AJC Ariane Joy C. Training Officer Transportation/Trucking/Railroad Used the software for: 2+ years ### "IT Curves Review" April 1, 2022 5.0 Pros This software is very user-friendly. It is easy to navigate. Cons There is nothing that I can suggest. The software is really good. Review Source CC Cindy C. Call Center Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "This product makes our call center productive and easy to manage" November 4, 2017 5.0 Increased leads Pros Ease of use and flexible reporting features. Allows easy booking of calls with minimum time on the call. Drivers are transparent on a map dispatch screen. Cons Perfect for Taxi industry, We use it every day and ever since we used the product we are able to increase the number of affiliates. Review Source GF Geoff F. Support Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Very recommended Dispatch Tool" April 1, 2022 4.0 Excellent Pros IT Curves is easy to use. Helps in monitoring rides. Cons There is nothing in particular thay i can say. Review Source Response from IT CURVES April 14, 2022 Thanks Geoff for sending a review. May I ask what features of the software do you work with. The telephone support, or the call taking, AVL, dispatching, contacting driver in US with a touch of a button? Similar Products Featured