# FreshCheq Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FreshCheq the right Restaurant Management solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169124/FreshCheq/reviews

---

FreshCheq

4.5 (78)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of FreshCheq

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

JW

Jason W

Entrepreneur Food Production, Self-employedUsed the software for: 6-12 months.

“Overall this is a great software, as it save you time and also help keeps you updated with the temperature.“

April 27, 2021

Carlos Adrian B

Project ManagerFood & Beverages, 10,001+ employeesUsed the software for: Less than 6 months.

“It has improved our process follow up mostly in the kitchen“

September 29, 2020

## Showing most helpful reviews

Showing 1-25 of 78 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

daniel K.  
Shift Manager  
Restaurants  
Used the software for: 2+ years

### "Keeps your food fresh and in check"

January 24, 2019

5.0

We use this at moes and it makes taking or temps a breeze I reccomend to any buisness required to log there temps

Pros

It allows me to add my temps through my phone we used to do paper but as time evolves so does technology

Cons

The time frames for each temp log. If you miss it you miss it bo going back later to correct

Review Source

Response from FreshCheq

March 29, 2019

Daniel, Thank you so much for your review. We are excited to be working on even more functionality. Please keep the comments coming. Our customers are what help us continue to evolve FreshCheq! Jim

Rich A.  
owner  
  
Used the software for: 1-2 years

### "This product has been great"

November 28, 2017

5.0

Pros

It has simplified food safety for my staff and they are more willing to take time to complete the logs,

Cons

Would like to see a one touch button for when you are closed for holidays, weather or any other reason we are closed to shut off the log text warnings.

Review Source

Response from FreshCheq

December 6, 2017

Thank you for taking time to review FreshCheq. We are so glad that you love it and that it makes your job easier and your restaurants safer. We are developing a simpler way to deactivate alerts for unexpected closings. We will keep you posted. Thanks for your business!

VR

Verified Reviewer  
Franchise Partner  
Restaurants  
Used the software for: 2+ years

### "A product in development that doesn't need extra hardware, but requires some patience. "

April 2, 2019

3.0

Two years use in a multi-location restaurant franchise.

Pros

It doesn't require anything special in the way of hardware to work. You can use any cell phone, tablet or computer. Some other temperature checking services require you to purchase proprietary thermometers etc for them to work. It doesn't take long to teach others how to use the product. It is fairly rudimentary in its interface.

Cons

This product is unfinished. It doesn't allow for on-the-fly changes to how it is used or the order in which it is used. Reporting is often faulty- it will show you that the process is not complete when it is. Dependent on the quality of internet access versus being a true standalone product.

Review Source

Response from FreshCheq

April 17, 2019

Thank you for your thorough review. We would appreciate the opportunity to work through the challenges you are having. We can set up a review of updates we have made, how you are using FreshCheq and set up training for you and your team. Please contact us at 1-855-581-7747, or simplify@freshcheq.com. We want to ensure your success. Jim

Jeff P.  
Assistant Manager  
Restaurants  
Used the software for: 6-12 months

### "Easy to use"

March 1, 2018

4.0

Pros

It texts out reminders of what needs to be done through out the day. Helps the team and I to make sure it gets done everyday.

Cons

Set up is hard, and moving items around can sometimes be difficult. Overall it's a really good tool to have at the store.

Review Source

Response from FreshCheq

March 14, 2018

Thanks for your review, Jeff. You are going to love the new features that have been rolled out to make managing the logs easier.

Greg B.  
Restaurnat General Manager  
Research  
Used the software for: 6-12 months

### "Ease of use"

October 30, 2018

5.0

Pros

Ease of setting up different storage areas. Not complicated.

Cons

Cant really say I have any cons. It functions great

Review Source

Response from FreshCheq

November 1, 2018

Thank you for your review, Greg! We appreciate your business.

VR

Verified Reviewer  
Assistant General Manager  
Restaurants  
Used the software for: 1-2 years

### "Overall good."

March 1, 2018

3.0

Pros

Ease of use. User interface is well setup. Able to use on any smart device is a definite plus. Once setup properly, checking items is easy.

Cons

Not able to change items per station at The store level. All stores are not set up the same. Takes more time to complete as some items are duplicates or irrevelent.

Review Source

Response from FreshCheq

March 5, 2018

Thank you for your review. All logs and reports are customizable if you have Owner permissions. I recommend discussing your proposed changes with your owner.

Russ H.  
Restaurant Manager  
Restaurants  
Used the software for: Less than 6 months

### "Good concept to centralize manager tools, but takes too long to wait between items."

February 24, 2018

3.0

I like the features of centralized checklists.

Pros

All centralized anf able to completes tasks in one location as apposed to paper and several clipboards

Cons

Takes too long to go through and correct issues. Not able to pass information to others quickly. Device lag

Review Source

Response from FreshCheq

February 26, 2018

Hi Russ. Thank you for your honest review of FreshCheq. We would love to help you work through the lag time you described. We experience instant transition between items, so there may be an issue with your device. I will reach out to you personally to learn more about why you are not pleased with our customer support, as we strive to respond immediately to every customer, even on nights and weekends.

VR

Verified Reviewer  
Project Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "FreshCheq to run your restaurant"

September 29, 2020

5.0

It is great deal for its price and gives you all info you need to lean your business

Pros

It is overall a very good solution, very easy to set up and requires no hardware investment. It has a very good mobile interface and makes a really good solution to run several locations. It has improved our process follow up mostly in the kitchen

Cons

It is overall very good, all minor points raised to customer service were quickly answered so i’m personally very happy with the solution

Review Source

Sharon M.  
General Manager  
Restaurants  
Used the software for: Less than 6 months

### "easy to use"

March 1, 2018

4.0

No paper clutter and very easy to use.

Pros

I think the software is very easy to use for the most part. It is a great and easy way to keep track of things without the clutter of papers.

Cons

It's hard to fix mistakes when you type in the wrong temps like I seem to do with my fat fingers on my phone.

Review Source

Response from FreshCheq

March 6, 2018

Thank you for your review, Sharon. There is an option to re-enter the previous temp if you make a mistake. We are happy to offer some re-training if you feel that you and your staff could benefit from it.

RM

Ryan M.  
District Manager  
Restaurants  
Used the software for: Less than 6 months

### "Has great potential, am expeirencing a few software bugs. "

December 4, 2017

4.0

Knowledge of what is going on in restuarants I am not currently in.

Pros

Ease of use, speeds up line checks, holds staff accountable. Pro has to be 100 characters...come on.

Cons

Cannot operate offline, there are comparable products that allow up to three days of storage when no internet is accessible. Occasionally the line check will be completed and logged within the time frame but a notification is still sent out and it is logged as an additional log.

Review Source

Response from FreshCheq

December 6, 2017

Thank you for your comments and suggestions. Please contact me immediately should you experience any software bugs. We have our developer on standby 24/7 for any technical issues. In development, we considered allowing offline logging, but our beta testers agreed that offline logging would diminish the accountability factor that FreshCheq brings to our customers. I will reach out to you personally to make sure that your logs are functioning correctly.

RW

Ryan W.  
Owner/operator  
  
Used the software for: 6-12 months

### "From jump fresh cheq has been super simple. Easy to navigate without any training. "

November 28, 2017

4.0

The only problem I've ever run into was on a holiday that we were closed I didn't think of shutting it off for the day but luckily I was in the store to fix it.

Pros

It's super simple and easy for all managers to use. The best thing is that it sends texts to all the managers when temps are not taken.

Review Source

Response from FreshCheq

December 6, 2017

Thank you for your FreshCheq review. We are so pleased that you love FreshCheq. We are developing a simpler way to deactivate alerts for unexpected closings or holidays. We will keep you posted. Thanks for your business.

CB

Callie B.  
GM  
Restaurants  
Used the software for: 6-12 months

### "useful for accountability. "

February 26, 2018

5.0

making sure i am able to hold my managers accountable for what temps they are recording and making sure they are checking each item.

Pros

I love how organized it keeps us. both with making sure they are getting done but also accountability so they are true numbers. being able to see exactly who did what check at what time helps us be more accurate.

Cons

it is clunky on tablets. Especially when setting up lists and what order you would like to view items. Also hard to pull items off your list. we have LTOs that are constantly moving and getting any line check changed is a hassle.

Review Source

Response from FreshCheq

February 27, 2018

Thank you, Callie, for your review!

BM

Brandon M.  
Assistant General Manager  
Restaurants  
Used the software for: 1-2 years

### "Great website and app. Easy to use"

February 26, 2018

4.0

Easy to use and track for daily use. Breaks down errors and can be used for seeing trends throughout the business

Pros

Easy to use and understand. Adminstration side is user friendly also. I've never had any problems with this product. Customer service is great if you do happen to have a problem

Review Source

Response from FreshCheq

February 27, 2018

Thank you for your review, Brandon! We are thrilled to have you as a FreshCheq customer.

LM

Lori M.  
Vice President  
Restaurants  
Used the software for: 6-12 months

### "By doing Freshcheq you are checking equipment and food to make sure the temperature is correct."

February 22, 2018

5.0

That are stores are checking tempertures daily. Knowing if we have issues in a store with tempertures.

Pros

Get email that the stores have done the tempertures. Know that a piece of equipment is not up to temperture. Managment is checking the equipment to make sure it is working correct. They have to re check if they put a ewrong number in.

Cons

Getting the stores to do the tempertures daily. They don't understand it important to do. Getting the stores to do it daily.

Review Source

Response from FreshCheq

February 26, 2018

Thank you for your review, Lori!

kC

kevin C.  
general manager  
Restaurants  
Used the software for: 6-12 months

### "general manager"

April 2, 2019

4.0

Pros

ease of use,good customer support use of record keeping

Cons

i like the app instead of other use. much better

Review Source

Response from FreshCheq

April 4, 2019

Kevin, We appreciate your review. We are specifically working with Pizza Ranch on some new features. Come see us at your summer meeting and learn about what we have been working on for you! Jim

CA

Christopher A.  
Sous Chef  
Restaurants  
Used the software for: 1-2 years

### "I like fresh cheq"

November 6, 2018

5.0

Pros

I like the ease of use and it is useful for keeping track that temperatures are consistently taken every day.

Cons

Uploading quality assurance pictiures in area with weak wifi

Review Source

Response from FreshCheq

November 14, 2018

Thanks for your review Christopher! We are releasing an app version of FreshCheq next month which will help with issues of poor wifi.

JH

Joshua H.  
General Manager  
Restaurants  
Used the software for: 6-12 months

### "Food Safety - Made Simple"

October 27, 2018

5.0

Pros

Simplicity at its finest... so easy to use and learn. Helps oversee food safety by easily recording food temperatures and other.

Cons

One downside to the software is usuabilty when using on mobile phone. Make it “mobile”friendly.

Review Source

Response from FreshCheq

October 29, 2018

Hi Joshua, Thanks for your review and for your business. We are converting FreshCheq to a mobile app within the next couple of months and we think that this may address your comment about mobile responsiveness.

SD

Sandra D.  
District msnager  
  
Used the software for: 6-12 months

### "I have found it easy to keep and access all records pertaing to temperature checks. "

March 1, 2018

5.0

Pros

The ability to quickly and accurately record temperatures. It is easy to use When it is necessary to recall a day or week .

Cons

I found that trying to chamge thw order of the logs was not as user friendly as i would have liked. The support was great.

Review Source

Response from FreshCheq

March 5, 2018

Thank you for your review, Sandra. We are rolling out some improvements this month that will make the logs easier to change. We appreciate your business.

SO

Shane O.  
General Manager  
Restaurants  
Used the software for: 1-2 years

### "FreshCheq for Moe’s"

November 2, 2018

5.0

Pros

It’s easy to use and I like that it sends notifications

Cons

That managers should be able to edit temp chews in case they are unable to enter them

Review Source

Response from FreshCheq

November 13, 2018

Thank you for your review and for your business.

TW

Tiara W.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "Great "

November 3, 2018

4.0

Food safety is easy and my employees like grabbing the iPad to use it. It’s a great addition to my restaurant

Pros

Freshcheq makes food safety Easy. The text reminders for line checks are so convienent . It is user friendly and customizable .

Cons

Sometimes I run into snags and it won’t load !

Review Source

Response from FreshCheq

November 21, 2018

Thank you, Tiara, for your review and for your business.

DL

Dana L.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "Fresh cheq review "

November 2, 2018

5.0

Pros

It makes it a very simple process for temping products. I can just enter it in my phone and go on about my day.

Cons

Nothing bad to say about it. Everything truly is wonderful with this software

Review Source

Response from FreshCheq

November 5, 2018

Thank you for your review, Dana. We appreciate your business.

TP

Tami P.  
Agm  
Food & Beverages  
Used the software for: Less than 6 months

### "Daily use"

March 12, 2018

4.0

Pros

It's alot easier and faster to track easier to review quicker to track I like reminder but would be nice when not working I could turn off

Cons

Only problem is when you hit wrong button there is no way to go back and redo would be easier when mistake made

Review Source

Response from FreshCheq

March 13, 2018

Hi Tami, Thanks for your review. In your dashboard, you can turn off your text alerts for your days off. Additionally, the platform allows you to go back one entry to correct mistakes. Since FreshCheq is an accountability platform, it would not make sense to allows for edits once the log is complete.

KT

Katie T.  
District Manager  
  
Used the software for: Less than 6 months

### "Better organized"

February 26, 2018

5.0

Pros

Easier for organization and no papers to print out. Everything in one place. Don't have to worry about food on the papers that were spilled. Can tell if staff is doing them from home.

Cons

We would sometimes accidentally put in the wrong number and we were not able to go back. Staff would forget to charge ipad and would forget completely to do it.

Review Source

Response from FreshCheq

February 27, 2018

Hi Katie! Thanks for your review.

JB

Jacob B.  
Franchisee/Regional Manager  
  
Used the software for: Less than 6 months

### "The process is so much easier than the old paper forms we had to fill out daily!!"

February 22, 2018

5.0

Pros

We love it's mobile on any smart device. It gives us the flexibility to have more than one person using the software at once. It is easier to access when getting audited from our home office or Ecosure.

Cons

Item descriptions need to be accessed on separate link.

Review Source

Response from FreshCheq

February 26, 2018

Thank you for your feedback, Jacob!

AE

Angelica E.  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "It is a nice way to have temperature logs for my job"

February 22, 2018

5.0

Pros

What I like most about this software is the fact that it's so easy to use and makes everything simple

Cons

What I like least about this software is that it has a tendency to glitch sometimes but it doesn't happen very often

Review Source

Response from FreshCheq

February 26, 2018

Thank you for your review, Angelica.

Similar Products

Featured