# Feedier Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Feedier the right Survey solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173387/Feedier/reviews --- Feedier 4.7 (121) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Feedier Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews MP Marianna P Business ConsultantManagement Consulting, 2 - 10 employeesUsed the software for: 1-2 years. “The graphics on the platform make it enjoyable to complete and fast.“ January 17, 2022 ## Showing most helpful reviews Showing 1-25 of 121 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ramon H. CEO Used the software for: Less than 6 months ### "Fancy looking feedback surveys to engage, give and receive! Love it!!" July 20, 2018 5.0 \- Receive feedback regarding courses and events -> Improve our services - Give rewards and let the customer feel well and connected with our brand -> Increase sales - Receive ratings, testimonals and social media engagement -> Raise brand awareness - Do everything in one tool -> Save time and money Pros \- Reward functions to make the customer and ourselves happy: Files, messages (e.g. for sign up details), money or vouchers - Unintrusive engagement functions after completing the survey: ask for sign up for ones newsletter, ask for a rating on platforms of your choice, ask for social media following, ask for a testimonial - Completely brandable with own company design at the top tier plan - Setup a different CNAME for every feedback survey - How easy it is to set everything up -> just click and choose Cons \- For some clients, the playful look and feel of the surveys are phenomenal, for others they may be a bit too fancy. I would like to have different templates with cleaner and more professional versions. - It would be great to have the ability to disable unnecessary extra information like "last question" and "you're the fastest respondent". - Furthermore, I like to display the ratings and the answers to the feedback surveys on my website in a comprehensive but clean way. At the moment it is only possible to display the overall rating. I've heard that they are working on each of this cons. After implementation this software will be perfect for my needs!! Review Source Ed F. Coach, Trainer, Facilitator, Course Designer, Organization Development Consumer Services Used the software for: Less than 6 months ### "Excellent Leading Edge Platform for Getting Feedback" September 6, 2018 4.0 They are very personable. They are working hard to make it a great platform. They are willing to hear feedback. And so far they seem intent on sticking with it to make it the "go to" platform for feedback. Pros I think it's important that you get feedback from new products that people have paid for. This feedback gives you an immediate reality check on whether you've hit the mark or not. Of course that assumes you are measuring what matters most to the customer. Feedier makes it easy to set up any questions you want. Cons Im wanting more integration with my other platforms. For example, I want to be able to have a WordPress widget that will rotate my testimonials on a page. I want to be able to tag those testimonials and have the widget only display testimonials with a certain tag so they are pertinent to the topic. That said, I also want to direct the person to write testimonials that appeal to a theme. Right now I cant do that. For example I want to be able to have a question that says "What is different in your life now that you are using X product-service?" and I might want a question like "What would you tell someone who is on the fence about X product-service?" the answer to these are unique and would be used in only in the appropriate page on my website depending on the "proof" Im trying to convey. Review Source VW Veronika W. Online Marketing Specialist Education Management Used the software for: 6-12 months ### "Unrealiable and Really Buggy Feedback Tool" August 20, 2019 3.0 Even after months of using it, we're still running into new bugs and problems there. Our team spent literally endless hours trying to making it work - and we never succeeded fully, because of the tool's bugginess! If you're looking for a tool to gather your feedback with, keep looking. I wouldn't recommend Feedier. Pros The idea behind this tool is great - asking for reviews in an interactive, gamified way, and also offering a reward for submitting a survey. We loved that idea and that's why we decided to use Feedier. I also liked the design and many possibilities of sharing the survey. Cons We've been struggling with it for months now and it cost us completely immoderate amount of effort and time to make it work. Overall problem is mainly that there were problems with the settings - some of them were missing, in a plenty of cases there was a problem with settings loss, we were also experiencing problems regarding the integration to our WordPress website. At the end, there was a continuos problem with data extraction and that's when we decided to stop using it for good. Also, the support didn't help us much, then they stopped responding at all. What is it good for when you can't access the gathered data??? Review Source Response from Alkaweb August 21, 2019 Hi Veronika, Thanks for the feedback and for your review. As much as I appreciate, I'd like to inform you that we reply to every ticket with care. I don't understand how you could not have received any information. Regarding the bug, I understand you are frustrated, and we take your feedback seriously. We are working hard on improving the product and removing any bug. If you ever want to get back to this, just let us know. Thanks, Baptiste. Nefer L. Marketing Consultant and Front-End Web Developer Used the software for: Less than 6 months ### "A solid contender in the customer feedback space!" July 17, 2018 5.0 I love the survey presentation is professional, mobile-friendly, and customized to use with my clients. Pros I love that you can connect a sub-domain to your survey (aka carrier) so you're left with a professional looking domain like survey.acme.com. You have the option of white-labeling the survey to make it look like a custom solution (great for agencies). Feedier integrates into Zapier which opens up many possibilities for alerting team members and stakeholders and recording data. It's incredibly easy to ask happy customers to post a review on a review site like TripAdvisor, Amazon, Google, Facebook, and the list goes on. This one is the best...Feedier gives you the ability to reward your customer AFTER they submit their feedback (so you're not bribing your customers to leave a review) in the form of a voucher, downloadable asset, a coupon, etc. Cons There are some parts of the survey I would like to customize but currently don't have the option of altering. The language to describe what certain features do is sometimes hard to understand because they are not written clearly, therefore, it makes it hard to see the value of a feature. Review Source Jernej D. Managing director - Trainer - Financial consultant Education Management Used the software for: 6-12 months ### "Excellent Tool for Collecting Feedbacks" January 18, 2019 5.0 I have several financial seminars (https://www.omegafinance.si/blog/shop/) that I need accurate feedback to understand better how participants got my message. It's nice to have a smart system in place which does the hard work for you. It gives me immediate feedback with a lot of insights and suggestions which help me to improve the quality of my training (https://www.omegafinance.si/blog/about-us/). Pros The platform is very user-friendly, and the support is excellent. It makes getting feedback enjoyably. For both: creator and the end user. I have never had a chance to get so many feedbacks in such a short time. Extremely useful in practice. Cons It took some time to get used to the proper use of different types of questions and to put them in the right sequence. Later I found out that different templates can help me to prepare customised feedback forms for different customers. Review Source Michael S. Founder Accounting Used the software for: 6-12 months ### "Best Feedback Software Period" September 19, 2018 5.0 Pros At taxomate.com we love Feeder. It allows us to easily obtain feedback from our users while offering incentives to obtain the greatest possible feedback. This is really a must have for any startup looking to improve their product and get the best feedback from its users. Cons Nothing at all! It is truly incredible. Review Source Rodrigo P. Analytics Application Architect Marketing and Advertising Used the software for: 6-12 months ### "Great UX with great Survey features" February 1, 2019 5.0 It is a great tool to get customers feedback fast, in an engaging way and easy to use interface. Improvement is needed into Analytical piece, reporting options and flexibility to select metrics you want to review. Pros UX, very intuitive and fast. Engaging and fun surveys Great survey types, NPS, Market research, app/website feedback Cons Reporting features is kind of limited, for example from Reports section you can see a dashboard with rating score, question time, push status, net promoter scored widgets and can export each widget individually to csv/excel/json, however you cannot export all data in one attempt nor export question answers either. Review Source Shannon R. Blogger Marketing and Advertising Used the software for: 6-12 months ### "Easy To Use and Feature Rich Feedback Tool" February 7, 2019 5.0 Love it. Feedback surveys are easy to set up and implement and the ability to offer rewards right from inside the app makes this a much more feature rich tool than your standard feedback survey tool. Pros It si super easy to create a feedback survey for your website, email marketing or even print. The user interface is nice and makes it a breeze to create surveys. Lots of templates you can use and have the ability to offer rewards right inside the app for people who complete the survey. Cons More templates would be great as we are still exploring ideas on how to fully use the app. Review Source Sam I. Owner of semisraeli.co.il Used the software for: Less than 6 months ### "Help generates more feedback while rewarding my customers. Use feedback as a lead generator." July 16, 2018 5.0 Enable to rewards my customers for theire feedback and to find the best customers for my product. The ability to promote engagement such as facebook and google. Get good and bad feedback and see what is truely need to be fixed or changed. Pros The ability to deliver rewards as well as promote engagement like in facebook and google. Use feedback as a lead generator. Find out which customers like your product the best. Cons The support is great and they are trying to to do there best to accomodate customer's requests but there is a problem with the QA. In one case they translated the whole flow to Hebrew but I found few bugs such as label that were not translated (I was told they will be translated the next version and they did but there were few more which were not translated), Direction of language. They should pay attention to check the whole flow. I'm sure they have the capability to do that. Review Source Harish H. Junior Engineer (Ele) Used the software for: Less than 6 months ### "A simple way to create survey. A reward system I liked a lot. " July 12, 2018 5.0 It solved my big problem that I reward my feedback was with coupon or a money or else a downloadable items. Pros Simple UI that anyone can design survey easily. Rewards System that helps us to get more feedback. It can even use a form and a lead generation tools. Custom domain on each survey and organisations. SMS and Email sharing with custom names with 3rd party API Cons Still have bugs have to fix it. The mobile survey builder need improvements. Need a form builder implementation. Need white lable login for Agency Review Source VR Verified Reviewer Hibernation Mode Transportation/Trucking/Railroad Used the software for: 1-2 years ### "A great software for review system" March 5, 2020 4.0 We used to use Google My Business as main source of feedback which was causing issues for customers. Such as, we would send them a link to GMB then they had to log on and write a review which made feedback response to almost none. With Feedier we can just send an email and they don't have to log into their gmail accounts to write a review. Pros Feedier is a great little software to setup a feedback system for any business. The form creation is very easy and support is alright as well. The greatest option is white labeling which makes a business look very professional without those major logo of the software Cons There are some limitations on forms which require you to upgrade to a higher plan which can become very expensive for a small business like ours. Again, the current plan works out great for us. Review Source VR Verified Reviewer Sales Representative Automotive Used the software for: 6-12 months ### "find out what they are thinking" December 18, 2018 5.0 Over all I love how easy it is to set it up and get the feed back from my custmer to better understand their wants and needs. Pros Feedier is so easy to use and set up. You send them from the site or embed in an email or web page. It is very easy to set up rewards for the your survey, you can make rewards for everyone or a percentage. You can also set a limit to how many people get the reward. It sends out a thank you email. Overall, it is very easy to use and the customer support is awesome. Cons With is you could customer the survey better as far as apperience. One of the other options I wish they would add is a question bank. this would make it a little easier to make the surveys. Review Source VR Verified Reviewer CEO & President Computer Software Used the software for: Less than 6 months ### "Makes Gathering Feedback Easy and Interactive" July 12, 2018 5.0 Able to include a custom feedback survey with different engagement and incentive offers for an unlimited number of business processes. Can be use for all stages of the sales funnel as well as for internal employee surveys. Pros I like that Feedier doesn't just allow you to collect feedback like many other tools do as well, but has a feedback lifecycle approach of allowing engagement options for next steps based on that feedback and also incentive steps based on the rankings provided. Also, they provide multiple ways to engage a customer from embeds, chat widgets, email, SMS, and more. Cons They are developing quickly to address many of the improvement areas of the product. Improved handling of the white-label option, such as customization of more of the messages (including email messages, all on-screen default messages, and adding custom domain 404 redirects). Review Source VR Verified Reviewer Owner/Speaker/Trainer Used the software for: Less than 6 months ### "It was very simple to use and straight forward. Which I loved." July 13, 2018 5.0 Easier communication with customer's clients. Pros The simplicity of setup. The step by step process which guides you to every single step makes things so easy. Cons That it doesn't have a Wordpress plugin. We are mostly developing Wordpress sites, and this would be a huge advantage. Review Source VR Verified Reviewer Director Design Used the software for: 6-12 months ### "Fast, feature-rich and with a bright future ahead" March 19, 2019 5.0 Overall the platform was a pleasure to use, and is very affordable when compared to its peers. We were incredibly happy. Pros The platform is feature packed, easy to use, and just works. The product has obviously been very well thought out, and the Feedier team are incredibly responsive when contacted with questions and feedback. Cons When they first launched there were a few key features missing that meant we had to give it a pass. Thankfully most of those have now been integrated, and seem to be working. Would love to see this continue, and the 3rd party integrations functions grow. Review Source SL Serena L. Designer Design Used the software for: 6-12 months ### "Amazing Tool to Know More about Your Customers" March 13, 2019 4.0 Honestly amazing. Pros When you have a brand and want to know how your customers think of your business, Feedier may be the right tool to gather feedbacks that literally tells you about your strength, weakness and areas to improve on. We found it simple to create our feedback form and automate email our customers using zapier. Amazing tool. Cons Would love to have more options to design my feedback form. Maybe perhaps Feedier can add more design templates. Review Source Yuliia C. Marketing Manager Computer Software Used the software for: Less than 6 months ### "Effective and attractive!" January 10, 2019 5.0 Our team switched to Feedier to SurveyMonkey recently, and we are getting way better response rate. We could not recommend it more! Pros Amazing onboarding! It looks great and provides all required functionality to easily collect feedback from our users, using different channels. Plus, we love the ability to reward our users. Cons I have not found any cons except missing integrations Review Source YJ Ye J. Growth Lead Information Technology and Services Used the software for: 6-12 months ### "Need Bulk Feedback Input, Use This" January 4, 2019 4.0 Time saver for companies and brands that cares about its customers Pros Feedier is an all in one feedback collection platform that allows my VAs to create, distribute via email or sms and sends the reports to my email whoch then goes to the client. Is simple and intuitive to get bulk feedback input for brand or product positioning. Cons The incentivised feature could be a plus for others but not me. Review Source AG Adrian G. Freelancer Used the software for: Less than 6 months ### "Best way to get feedback from customers" July 12, 2018 5.0 Pros It's already very powerful tool and I'm sure it'll only get better. Can't wait. Super easy to use, no tutorials needed to create basic surveys. Absolutely amazing customer support! Easily one of the best tools I ever bought. Cons Honestly I don't see any negatives. And the best part is that even if you'll find some bugs, I'm sure the team will fix them very quickly. Review Source VR Verified Reviewer Brand Evangelist | Photographer | Storyteller Consumer Services Used the software for: Less than 6 months ### "So much flexibility" September 15, 2018 5.0 Pros I love the flexibility of the product. Not only are you receiving feedback from your customers, but Feedier allows you to also give back to whoever is giving you their time. Cons A bit of a learning curve. Once you get over the different terms things and the capabilities of the software, things get easier. Review Source Eric H. Business lawyer, strategy consultant Law Practice Used the software for: Less than 6 months ### "A good way to get more reviews" September 17, 2018 4.0 Pros Feedier provides a nice interface and good gamification for capturing more user reviews. The ability to give rewards, and the ability to easily connect to many other services (ie Google Reviews, Yelp etc) after someone has finished providing basic review and feedback is very well done. I believe anyone using feedier will definitely get more and better reviews and feedback. Cons Seems built specifically for apps and not services. Some portions had stock language that couldn’t be modified. Could also use additional 3rd-party connected review services (for example avvo.com) to support businesses to use with their services and not just apps. Review Source Sarah C. The Ideas Girl Marketing and Advertising Used the software for: 1-2 years ### "The surveys are easy to create and look super stylish" April 3, 2019 5.0 Pros I used to dread creating customer feedback surveys but Feedier has made them easy for me to make and the user experience is seamless. I've had great feedback as a result and it's really taken the hassle out of the whole process. Recently I asked for help duplicating a survey and got help straight away. Really pleased I invested in this. Cons There really isn't anything I don't like about Feedier. Review Source VR Verified Reviewer Spécialiste en Conversion & Contenu Computer Software Used the software for: Less than 6 months ### "Get feedback the right way" September 13, 2018 5.0 Pros The user centric approach makes my feedback process a piece of cake. I can focus on the info I need, not the way it's asked. Cons The app is still under development. But so far, everything requested was implemented or fixed. Very promising! Review Source RA Rebecca A. Director of sales & Marketing Used the software for: Less than 6 months ### "Really easy to use, straight forward instructions. Fun user interface and easily customizable." July 13, 2018 5.0 Pros The thing I like most is that it's really user-friendly to create carriers. It's easy and you can go live in less than an hour. Cons I wish there were a way to install directly on our website instead of adding a button that takes the visitor to a different site. Review Source Raul F. Ecommerce Manager Retail Used the software for: Less than 6 months ### "An innovative way to get customer information" July 23, 2018 5.0 Pros I can ask question to customers showing a clean, professional and easy to use interface. It can save the answer, create a customer profile and I think that I can even export to my CRM via zapier to complete the information that I have and improve my next best product proposal for that customer. Cons There are some functions like asking feedback to place later into a landing page as referals, that it would be good to have but still not done. Anyhow I think they are in the roadmap, with many other interesting features. 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