# VaultOne Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is VaultOne the right Privileged Access Management solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173945/Vault-One/reviews

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VaultOne

4.8 (20)

[View alternatives](https://www.capterra.com/p/173945/Vault-One/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of VaultOne

Ease of use

4.7

Customer Service

4.7

## Pros and Cons in Reviews

AV

Alexandre V

Pre Sales DirectorComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“It solved our credential controlling problem, removing username and password access from the user's hands, and making it available only through the product, setting a higher security level.“

May 19, 2020

## Showing most helpful reviews

Showing 1-20 of 20 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rodrigo F.  
Business Owner  
Internet  
Used the software for: 6-12 months

### "Best identity manager for teams of 10 or more"

April 13, 2018

5.0

Pros

It's easy to manage passwords and developer certificates, session access is a prime, better than regular sessions clients (like PuTTy, RDP, etc)

Cons

The only thing I would change is when you first access the application, there is not a tutorial or a guide to explain things, but UX was pretty straightforward and it was not difficult to get around.

Review Source

Response from VaultOne Software

April 19, 2018

Thank you for the kind review, you are a valuable customer.

AP

Adriano P.  
Computer Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "VaultOne is an excellent product"

June 13, 2022

5.0

It has been very good, they are able to compete head-on with other market players. The cost of the solution is also very good, very competitive.

Pros

What I liked the most is the user session recording part, which allows the administrator to see exactly what the user did within the session, thus being able to fix any problems more easily.

Cons

I didn't find any negative points about the solution.

Review Source

Response from VaultOne Software

July 13, 2022

Obrigado pelo seu depoimento. Acreditamos que os feedbacks são fundamentais para entregar uma solução cada vez melhor. E ficamos muito contentes que a nossa solução esteja sendo um diferencial no seu dia-a-dia. Conte conosco!

GRdS

Giuliano Roberto da S.  
Gerente de Segurança e Acesso a Informação  
Government Administration  
Used the software for: 1-2 years

### "Ensure control of access and credentials in your environment with agility, organization and security"

May 19, 2020

4.0

The biggest gain for us was in relation to the control of access credentials, without the need to keep changing passwords for different devices or applications whenever a team member is changed.

Pros

The fact that you are able to combine the remote access function with the credentials control function in a single solution and even with the recording of commands and video recording of the sessions, brought a great gain in the level of security of access to the main resources of the our environment.

Cons

A function that can be improved is in the way of activating the Clipboard, it is very sensitive, when trying to access something on the connected device that is in the left corner of the screen the Clipboard function is activated automatically, it would be very useful to implement the activation only after stopping the mouse for a few seconds, thus ensuring that it will only be activated intentionally.

Review Source

Response from VaultOne Software

June 22, 2020

Thanks for your review. Our Company appreciates to receive suggestions, complaints and commendation. We believe that feedbacks are fundamentals to deliver an increasingly better solution to your customers. We received your suggestions and we sent it on to our Development and Engineering Team.

RL

Rodrigo L.  
Sales Director  
Computer Networking  
Used the software for: 2+ years

### "Great entry level solution"

June 27, 2022

5.0

Pros

It's very simple to implement and operate.

Cons

It doesn't have all the features that you find in the competition. Hownever, all the important ones are there.

Review Source

Response from VaultOne Software

July 13, 2022

Thank you for your testimonial. We believe that feedbacks are essential to deliver an increasingly better solution. And we are very happy that our solution is making a difference in your day-to-day. Count on us!

SC

Stephen C.  
Technical Designer  
Design  
Used the software for: 2+ years

### "Vaultone login"

June 25, 2022

5.0

Good and reliable product.

Pros

Easy access to network server. Reliable program for firm use.

Cons

Nice if there is a dual screen options built in to the system.

Review Source

Response from VaultOne Software

July 13, 2022

Thank you for your testimonial. We believe that feedbacks are essential to deliver an increasingly better solution. And we are very happy that our solution is making a difference in your day-to-day. Count on us!

VR

Verified Reviewer  
Sales VP  
Security and Investigations  
Used the software for: 2+ years

### "Very useful, I am using every single day and help me to solve my problems. "

May 14, 2020

5.0

Pros

The easy way to access any service or website.

Cons

I do not have any complaint, the VaultOne has all features I need to work.

Review Source

Response from VaultOne Software

June 22, 2020

Thanks for your review. Our Company appreciates to receive suggestions, complaints and commendation. We believe that feedbacks are fundamentals to deliver an increasingly better solution to your customers.

MB

Marco B.  
Support Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Security and Practicality"

May 14, 2020

5.0

I got to solve some administrative problems with security access and with monitoring what my users are doing in our servers and cloud.

Pros

This software is secure but it not lose easability, become my administration assertive.

Cons

I would like to see VaultOne manage my assets like inventory security configuration.

Reason for choosing VaultOne

Price, easy implementation, no local infrastructure necessity and so one.

Review Source

Response from VaultOne Software

June 22, 2020

Thanks for your review. Our Company appreciates to receive suggestions, complaints and commendation. We believe that feedbacks are fundamentals to deliver an increasingly better solution to your customers. We received your note of improvement and sent it on to our Development and Engineering Team.

AV

Alexandre V.  
Pre Sales Director  
Computer Software  
Used the software for: 1-2 years

### "Great Solution for Privileged Access Management"

May 19, 2020

5.0

It solved our credential controlling problem, removing username and password access from the user's hands, and making it available only through the product, setting a higher security level.

Pros

It's an easy and intuitive solution, managed to solve our credentials issues, previously pulverized and without control, subject to leak.

Cons

Compatibility with Firefox and Safari browsers would be a great addition.

Reason for choosing VaultOne

Good features and pricing.

Review Source

Response from VaultOne Software

June 22, 2020

Thanks for your review. Our Company appreciates to receive suggestions, complaints and commendation. We believe that feedbacks are fundamentals to deliver an increasingly better solution to your customers. We received your note of improvement and sent it on to our Development and Engineering Team.

eI

eduardo I.  
Technical Diretor  
Computer & Network Security  
Used the software for: 2+ years

### "A good solution to manage remote access and for privileged access"

May 13, 2020

5.0

My learning curve was very short on the first day using I could also teach other users. The time to deploy is very fast

Pros

Easy to use Very quick to install and deploy Low learning curve to the users And a trust team keeping and improving the solution

Cons

This is not a fault of the solution, but when using some web access user can save the credentials on the browser.

Reason for choosing VaultOne

Easy to use Fast to deploy best pricing point

Review Source

Response from VaultOne Software

June 22, 2020

Thanks for your review. Our Company appreciates to receive suggestions, complaints and commendation. We believe that feedbacks are fundamentals to deliver an increasingly better solution to your customers.

RJ

Rodrigo J.  
CISO  
Computer Software  
Used the software for: Less than 6 months

### "Really Good Benefit"

July 6, 2020

5.0

Pros

Really comprehensive tool with different possible cases of use. Excellent support. Stable and useful. I totally recommend it. VaultOne team is always ready to receive suggestions and add new features.

Cons

It's a recent release and has space to grow and improve a lot in terms of new features. But for while it's not an issue coz it's implementing new features quicly.

Alternatives considered

[CyberArk Privileged Access Management Solutions](https://www.capterra.com/p/119742/Privileged-Account-Security-Solution/)

Review Source

Response from VaultOne Software

July 6, 2020

Thanks for your review. Our Company appreciates to receive suggestions, complaints and commendation. We believe that feedbacks are fundamentals to deliver an increasingly better solution to your customers.

IC

Iury C.  
Support and Infrastructure Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Praticidade, usabilidade e funcionalidades, fazem da Vault um dos melhores do seu setor."

August 18, 2023

5.0

Pros

User-friendly, praticidade de uso e equipe do fabricante.

Cons

A falta de uma plataforma onpremisses para clientes que ainda nao estao prontos para o conceito nuvem.

Review Source

LM

Leandro M.  
Analista de infraestrutura  
Information Technology and Services  
Used the software for: 1-2 years

### "Muito bom"

July 24, 2020

4.0

Ferramenta muito boa com um potencial enorme.

Pros

Muitas possibilidades, podemos indicar muitas opções dentro da ferramenta, utilizamos com credenciais, servidores e websites onde podemos gerenciar quem visualiza ou conecta. Segurança bem feita, das vezes que precisamos de otimização fomos bem atendidos e o resultado foi satisfatório.

Cons

Controle de licenças por usuário ainda precisa ser automatizado (provissionamento) Visualização de recursos pode ser melhorado com um indicação de favoritos. Ex: Como domain admin tenho acesso a todos os servidores mas trabalho mais com os controladores de domínio, mas toda tenho que filtrar o servidor, enfim um acesso melhoraria bastante. Uma tela para visualizar todos os recursos compartilhados e os grupos que está ingressado seria ideal para auditórias no modo admin.

Review Source

Response from VaultOne Software

July 27, 2020

Thanks for your review. Our Company appreciates to receive suggestions, complaints and commendation. We believe that feedbacks are fundamentals to deliver an increasingly better solution to your customers.

TR

Tiago R.  
Analista de segurança de TI  
Food & Beverages  
Used the software for: 1-2 years

### "Avaliação Vaultone: nome: Tiago de Melo Rios | Empresa: Vaccinar Nutrição Animal"

June 15, 2022

5.0

O Vault one nos trouxe um aumento na produtividade, sem perder a segurança que é o principal, flexibilizando o acesso remoto e em alguns casos chegou a substituir a conexão remota.

Pros

O que eu gosto é facilidade de configuração e também a flexibilidade para acessar recursos internos de forma segura, sem a utilização de VPN ou qualquer tipo de conexão remota.

Cons

não tenho itens para criticar, não estou dizendo que a solução é perfeita, mas para o meu uso atende todas as necessidades que preciso.

Reason for choosing VaultOne

A solução atendia todas as minhas expectativas, e o valor também estava dentro do nosso orçamento.

Review Source

Response from VaultOne Software

July 13, 2022

Obrigado pelo seu depoimento. Acreditamos que os feedbacks são fundamentais para entregar uma solução cada vez melhor. E ficamos muito contentes que a nossa solução esteja sendo um diferencial no seu dia-a-dia. Conte conosco!

AC

Ademilson C.  
Coordenador de Operações  
Computer Software  
Used the software for: 1-2 years

### "Feedback Take"

May 19, 2020

4.0

Ferramenta muito útil e com boa usabilidade.

Pros

Facilidade de cadastrar os acessos de websites, interface mais simples de mexer.

Cons

Frequentemente ele mostra algumas instabilidades, parando de mostrar algumas opções (como senhas ou websites). Não é intuitivo para as pessoas que, ao dar permissão a um recurso, precisa também dar permissão ao segredo.

Review Source

Response from VaultOne Software

June 22, 2020

Thanks for your review. Our Company appreciates to receive suggestions, complaints and commendation. We believe that feedbacks are fundamentals to deliver an increasingly better solution to your customers. We received your suggestions and we sent it on to our Development and Engineering Team.

VR

Verified Reviewer  
Analista  
Food & Beverages  
Used the software for: 6-12 months

### "Controle de acesso"

June 15, 2022

5.0

Pros

Controle de acesso supervisionado para internos e para acesso de terceiros

Cons

Só tem a opção de gravar a tela com acesso via browser. Que dificulta o usos das teclas de atalho

Review Source

GM

Guilherme M.  
Coordenador de Segurança da Informação  
Construction  
Used the software for: Less than 6 months

### "Implantação VaultOne"

June 13, 2022

5.0

O Vaultone foi muito bem aceito por nossos terceiros e por nossa diretoria. A facilidade de uso e os recursos de segurança foram fundamentais para a implantação do sistema.

Pros

Praticidade do uso, facilidade na implantação, suporte técnico muito atencioso, Multiplo fator de autenticação, gravação de sessões.

Cons

Poderia ter o recurso de aprovação de Sessões quando um terceiro se conecta ao ambiente. Ao solicitar uma conexão o aprovador recebe um e-mail para liberar o acesso do terceiro ou não. A tela de logs de auditoria poderia ser melhor.

Review Source

Response from VaultOne Software

July 13, 2022

Obrigado pelo seu depoimento. Acreditamos que os feedbacks são fundamentais para entregar uma solução cada vez melhor. Sobre a tela de aprovação, ela está sendo aprimorada trazendo vários novos recursos, uma prioridade para o time de desenvolvimento e em breve traremos mais novidades. Conte conosco.

MC

Michel C.  
IT Analist  
Computer Software  
Used the software for: Less than 6 months

### "ROIT review"

May 13, 2020

5.0

Pros

The product has integrated well into our daily lives. We often use the password vault and the integrations that allow us to use internal systems without the need for VPN, as the tool provides the same, or better, security.

Cons

Some database integrations are more problematic to use. A little more knowledge and research is needed to successfully integrate the services.

Review Source

Response from VaultOne Software

June 22, 2020

Thanks for your review. Our Company appreciates to receive suggestions, complaints and commendation. We believe that feedbacks are fundamentals to deliver an increasingly better solution to your customers. We received your note of improvement and sent it on to our Development and Engineering Team.

LR

Lauany R.  
FullStack Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Visão de uma usuária novata"

February 27, 2023

4.0

Pros

Da facilidade em encontrar senhas compartilhadas

Cons

De cadastrar senhas ou credenciais para grupos externos

Review Source

CQ

Carolina Q.  
Analista de Inteligência de Negócio  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excelente como cofre de senhas"

September 1, 2022

5.0

Pros

Sugestão de Senha, data de expiração, segurança na proteção das informações ali inseridas

Cons

Poderia ter um plug-in ou uma extensão pra usar no navegador

Review Source

Response from VaultOne Software

October 4, 2022

Olá Carolina, obrigada pelo seu feedback, ficamos muito felizes em ser exatamente o que precisa! Sobre a extensão, temos uma sim, para utilizar no navegador e facilitar a utilização dos websites, segue o link: https://chrome.google.com/webstore/detail/vaultone-extension/fjdhgajbjkmbnjckgecmdegclijcgnkj?hl=pt-br Aproveite! Time de sucesso do cliente

RP

Raphael P.  
Owner  
Information Technology and Services  
Used the software for: I used a free trial

### "Value and Simplicity"

June 22, 2020

5.0

Pros

The product has a good approach to simplify the complex task of keeping security secure.

Cons

There are some features that require some time to understand

Review Source

Response from VaultOne Software

June 23, 2020

Thanks for your review. Our Company appreciates to receive suggestions, complaints and commendation. We believe that feedbacks are fundamentals to deliver an increasingly better solution to your customers.

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