--- title: "Sales Sling Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Sales Sling the right Call Center solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/173979/Sales-Sling/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Sales Sling 4.4 (24) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Sales Sling Ease of use 4.3 Customer Service 4.4 ## Showing most helpful reviews Showing 1-24 of 24 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer DIrector Of Operations Used the software for: Less than 1 year ### "Been a good ride so far.... " July 30, 2018 5.0 We use Sales Sling for a Dialer, and CRM. It has worked great for both. Pros I love how versatile the software is. All calls are recorded and cataloged with the correct contacts. Cons That it can only be used as a dialer while using Google Chrome, and is not able to be used on mobile devices. Review Source R Reviewer IT Tech Used the software for: 1-3 years ### "SalesSling For Our Company" December 28, 2018 5.0 We never had such a good all in one software that basically runs our call center.Its ease could be taught to anyone and its great that we can monitor and step in on calls too right from our own desk. The customer service is impeccable. They know and get support tickets done super quick. They are also always on top of their game on updates and knowing whats wrong as soon as it occurs. Pros the function ability and ease of use is incredible never though it could be so easy. The monitoring is probably the best though. Cons i dont think their are any cons. the only thing i don't like is when you have two windows open it wont let you use the soft phone. Then you have to close out the windows hit shift+ F5 and re-sign in. Review Source R Reviewer Realtor Used the software for: I used a free trial ### "Support was lacking" July 30, 2018 3.0 Pros Number of lines available to dial and predictive dialing capability. No pause when connecting to lead. Cons Lack of support. Difficult to use, set up , figure out. Review Source VR Verified Reviewer Team Lead & Catering Coordinator Used the software for: Less than 1 year ### "Benefit to some" February 4, 2019 4.0 Pros It's functionality adds value in specific departments -- the reporting features, the track of internal data, etc. Cons However the added benefit is limited to specific departments. The Salesling phone feature doesn't provide any added benefit to certain departments because of its limited capabilities -- no transfer, conference, etc. -- and frequent bugs. Review Source R Reviewer Special Projects Used the software for: 3-5 years ### "Great CRM for a competitive price" August 2, 2018 4.0 We were an early adopter of this CRM software and found it extremely flexible. Although the backend of their system will take some time to learn thoroughly, the front end user portal is simple and intuitive, making it easy to train new staff in higher turnover positions. The staff at Sales Sling are friendly and helpful, and were always prompt and courteous when we needed support or had questions. There are many options out there for this type of software, but the value we got from Sales Sling could be hard to match. I would definitely recommend this as a viable option to friends shipping for a new CRM. Pros CRM is very customizable to make it exactly what you need for your specific businesss Cons Some customization options are complex and require detailed knowledge of the system Review Source Perry B. CAO Used the software for: 3-5 years ### "The Best" May 9, 2019 5.0 Pros The Software is Very Easy to Use by everyone... Cons The times that we use the software have been pretty positive.... Review Source R Reviewer Special Projects Used the software for: 3-5 years ### "Great basic tools for a startup call center" May 10, 2019 5.0 Sales Sling has been a great company to work with. They are very nimble and have a start-up mentality that makes them drive harder than the big guys to please their customers. This system includes all the basic functions most small call centers require, but may be missing features found in more expensive alternatives. Pros Sales Sling software is simple and easy to use, with highly customizable workflows and a built-in auto-dialer Cons Missing some of the more advanced functionality found in more expensive call center software Review Source VR Verified Reviewer Life Insurance Advisor Used the software for: Less than 1 year ### "SalesSling in My Opinion" August 2, 2018 4.0 SalesSling has helped me to increase my monthly income by using this software as my key business tool when connecting with my customers! Pros I appreciate the ease of being able to transfer calls, and connect phone numbers into a conference call. Cons I do not like the user interface at all. It is very plain, and it is hard to see the small and inconspicuous buttons sometimes. Review Source R Reviewer Tax Analyst Used the software for: I used a free trial ### "Analyst " July 31, 2018 5.0 i love this auto dialer better than anything else i have tried because of all the features it does offer Pros it has a lot more features than vanilla soft which is what I'm use to using and doesn't freeze as bad Cons the fact that it does weekly counts instead of day count would rather do day count then look up weekly Review Source Perry B. Chief Analytics Officer Used the software for: Less than 1 year ### "Excellent User Frendly" July 30, 2018 5.0 Increased productivity, better tracking, the cloud based recordings are priceless. Pros Several features to track and control your sales funnels. Cons Can't think of anything about Sales Sling that's negative. Review Source R Reviewer Recruiting Manager Used the software for: 1-3 years ### "Easy to use software" February 4, 2019 5.0 I have been using this software since it was released. Much easier to use then sales force. I truly like that it has an integrated phone and can be used as a dialer. Pros Completely customization to each user. Easy to navigate around. Full calendar with appointment reminders. Its a complete Dialer, CRM, and Applicant tracking system. Cons Sometimes when you are working in the bucket view, it does not save the settings or buckets you have open. Review Source R Reviewer IT Specialist Used the software for: 1-3 years ### "Amazing Software" May 8, 2019 5.0 It has smoothened out our business processes Pros The system structure and functionalities are superb. and the tech support team is always very helpful Cons none Review Source R Reviewer Account Executive Used the software for: Less than 1 year ### "Saves Time" February 14, 2019 5.0 Great Product and Service! Pros This Product saves time on dialing productivity and has a callback and reminder feature that keeps you on top of follow-up, Stages, and Closing. I recommend this to any firm that has agents that lack followups and don't currently use a CRM System. Cons Leads are hard to find from calls made 60 days and over. Review Source VR Verified Reviewer Marketing Director Used the software for: Less than 1 year ### "It's ok" February 5, 2019 3.0 Still trying to work thrui the kinks. Pros Automatically dialing each number makes it easier to get thru inventory. Cons Navigation thru program leaves a lot to be desired. Review Source R Reviewer Realtor Coach Used the software for: Less than 1 year ### "Great company for someone with limited call center background" October 3, 2018 5.0 SalesSling has helped me to multiply my efforts by being able to train and monitor my callers. Expecting great things from my SalesSling campaigns. Pros Software and Dashboard are very easy to navigate. Training and support staff were and still are awesome. Haven't had a single issue or question that wasn't taken care of almost immediately. It's what you want with a service like this. We just set up our scripts, callers and sales funnels and pressed Go. Cons Haven't found a negative yet. Other than everyone always likes to pay less for anything if they can, but I feel the pricing is pretty reasonable so no complaints. Review Source R Reviewer Sales Used the software for: Less than 1 year ### "Honest Review" May 9, 2019 3.0 Pros Allows you to push out a high volume of calls in a short amount of time. Cons There are continuous issues where the user experiences "choppy" calls similar to an online streaming video buffering. Review Source R Reviewer vp Used the software for: Less than 1 year ### "Fast CRM" July 31, 2018 3.0 I wanted to increase the output of phone calls. Sales sling is amazing at doing that. Pros Ability to make calls extremely fast with one touch dialing and one button logging. There is a lot to love about this CRM if you need your people to make calls at a rapid pace. It is not out of the question to double your call output. Short learning curve to get up and running. Cons Our company name doesn't show up on the caller ID. Since we are a financial institution, it is very important that people see our company name when we call. There are some minor issues that need to be worked out. Review Source R Reviewer COO Used the software for: Less than 1 year ### "Great for my reps" February 7, 2019 5.0 Pros Very costomizable. Able to pretty much do anything I need done. Cons A little tough to use, but theres great customer service. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Supply Cain Software" July 31, 2018 5.0 Excellent. Very helpful in being able to put together a complete list of supply chain software to review Pros The companies list were accurate and complete Cons Sometimes non supply Cain companies in in the supply chain category Review Source R Reviewer PCC Used the software for: Less than 1 year ### "Great" August 7, 2019 5.0 It was pretty Easy to use. some areas were a little bit more difficult to navigate and require more time t learn Pros The system is very simple to use and is pretty self explanatory Cons Filtering and doing specific searches can be more difficult to navigate Review Source R Reviewer Associate Vice President Used the software for: Less than 1 year ### "I recently started using Salessling and relatively have had no issues, thus far. " July 31, 2018 3.0 VOIP has been difficult to determine which company's software we would use, but I'm pretty satisfied with Sales Sling so far. Pros I like that it's easy to navigate. I just began using this software and had no idea how to use it in the beginning. Very easy to learn and get thru! Cons It's delayed, but that could be simply related to our internet provider. I do know that my President occasionally checks in and listens to my conversations, too. That could be why it's doing this. Review Source Annette Braswell B. Broker/ recruiter Used the software for: I used a free trial ### "need more function" July 30, 2018 4.0 we tried a different system Pros easy to learn quickly and customer service was ok Cons kept having phone issues, needed a way to integrate my crm notes easier, more streamlined Review Source R Reviewer Marketing Manager Used the software for: Less than 1 year ### "Help When needed" July 31, 2018 5.0 I use Sale Sling for the five days trial period and decided this was the software my company needed. Pros The software is user friendly and easy to train your CSR on Cons The least I like about is that it want delete out duplicate address that way it do phone numbers. Review Source R Reviewer stockbroker Used the software for: Less than 1 year ### "It wasn't bad" February 11, 2019 4.0 overall my experience was pretty neutral I don't have anything bad or great to say about the product Pros It wasn't bad I just had other needs that it couldn't fulfil Cons It was kind of complicated to learn how to use at first Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.