# StoreRocket Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is StoreRocket the right Store Locator solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174165/StoreRocket/reviews --- StoreRocket 5 (28) [View alternatives](https://www.capterra.com/p/174165/StoreRocket/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Reviews of StoreRocket Ease of use 5.0 Customer Service 5.0 ## Pros and Cons in Reviews Av Andre v OwnerSporting Goods, 2 - 10 employeesUsed the software for: 1-2 years. “Personalised customer service from individuals who understand and CARE about their products and how customers use / engage and work with the product.“ November 2, 2023 CS Cynthia S Founder-PresidentNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months. “Now they land on the page and find Store Rocket's sleek interactive map with all of our balloon bin locations! “ February 23, 2024 Av Andre v OwnerSporting Goods, 2 - 10 employeesUsed the software for: 1-2 years. “Great and accurate mapping function with excellent google sheets integration.“ November 2, 2023 CS Cynthia S Founder-PresidentNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months. “I wish we could have had Store Rocket from the very beginning of our website design! “ February 23, 2024 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephan W. Vice President Health, Wellness and Fitness Used the software for: 1-2 years ### "Simple, Intuitive but Robust" October 14, 2022 5.0 Pros Ease of use and management of locations and ability to make changes on the fly. Their professionalism and ability to understand the end-user perspective has been phenomenal. Cons Some features are missing like Holiday Hours (which no one else offers) and Google My Business integration but both are on the road map to be released. Alternatives considered [Store Locator Widgets](https://www.capterra.com/p/148420/Store-Locator-Widgets/)[Uberall](https://www.capterra.com/p/171738/uberall/) Switched from [MetaLocator](https://www.capterra.com/p/140183/MetaLocator/) Wanted easier management and more robust features Review Source KH Kevin H. Web/Technology Developer Food Production Used the software for: Less than 6 months ### "Great software, nice cost-savings, and amazing support!" May 10, 2020 5.0 I really wish would have switched to StoreRocket a year ago when we first had our latest round of problems with the old solution. We would have impressed our customers more, probably been ranked higher on Google (thanks to the page load speed improvements), and saved literally thousands of dollars in wasted Google API usage. Pros Switching from a WordPress plugin that we've used for years, we were very impressed with the performance of StoreRocket. The location and configuration administration is simple and reliable, whereas we had numerous issues with the previous solution that even their support could not consistently help with. Our complete page load times went from 15-25 seconds (ouch!) down to a speedy 4-6 seconds with geolocation of the customer and loading of locations within a 50-mile radius included. That's using a database of over 3,400 locations. The old solution had a (still unidentified) problem with geolocation, causing our Google API service fee to be over $500 each month. Numerous complaints to their support forum (the only support offered) yielded no helpful results and, quite often, a snarky and borderline rude reply. In contrast, with StoreRocket, we're now under Google's free tier. That means we're SAVING over $500 per month using StoreRocket versus the old solution! To be honest, this is how it should have been with the old solution as well, but the real-world savings was fantastic! Finally, perhaps the most impressive feature of StoreRocket has been the customer support. Through a nice chat system, we've resolved every issue quickly and without additional fees. In fact, our request for new features have always been met with enthusiasm and we've already seen a few things implemented. The StoreRocket teams really cares about the customer and the quality of their product. Cons The team at StoreRocket is small, so we a tiny concerned about sustainability in these uncertain times. It's also a bit of an issue with scalability as they grow. But we've seen absolutely no sign of any issues related to this point. In fact, the company's size can be seen as a Pro, yielding better support as the small staff is passionate about the product. Switched from [Store Locator Plus](https://www.capterra.com/p/140187/Store-Locator-Plus/) Frustrated with the old solution's performance, associated costs, and customer support. Review Source Response from StoreRocket May 14, 2020 Thank you so much Kevin! Your kind words and support mean so much to me. Glad to have you as a loyal client and as always, let me know if you need anything! Adriano Founder of StoreRocket JF Jordan F. Marketing Manager Hospital & Health Care Used the software for: 1-2 years ### "Great, easy to use product for our business" November 6, 2019 5.0 This is a great product for anyone looking to update store locations for their product! Simple, easy to use with Google API integration. Pros The ability to easily update our store locations as we onboard more locations for our product, and the ability to add custom fields makes it very easy for us to direct customers! Cons Going into each and ever location to change from visible to invisible is tedious. It also opens up a new tab each time which takes time to load. Review Source BS Bryce S. Lead Software Engineer Retail Used the software for: 1-2 years ### "Very easy to use and works perfectly." November 6, 2019 5.0 We needed a new store finder on our site, and storeRocket was a simple and quick solution. We had it up on our site in minutes, then modified to look exactly like what we wanted within less than a day. The admins are very quick to respond with any questions we've had and always have a solution. Pros This was very simple to implement and it works great. The software architecture seems to be well designed and organized. Almost every feature we've needed/wanted is there, and if it's not it's on the roadmap. Cons Analytics are good, but not great. You can see a heat map of where the most searches occur, but you cannot export that data. Alternatives considered [Storemapper](https://www.capterra.com/p/140184/Storemapper/) Reason for choosing StoreRocket Ease of use, features, design, customization. Review Source MH Mickey H. Sr. Digital Communications Advisor Insurance Used the software for: 6-12 months ### "Locations on a map nice and easy" November 12, 2019 4.0 We have four separate brands, each one with a group of independent insurance agents whose location we share on our websites. When I first tried StoreRocket, it took about 10 minutes of spreadsheet tinkering with all of our agents' locations. Then I uploaded, and a few minutes after that, the widgets were ready to be published on our various websites. Pros I like the simplicity of the interface to get data loaded, and that it takes care of the geolocation encoding. Also, the ability to define categories is simple, yet powerful. Finally, the ability to customize an integration widget (snippet of code) and drop that onto my web pages is simple and powerful, as well. Cons There have been a couple of bugs. However, within minutes of contacting support, they were working on the fix, and stayed in contact until it was resolved. Reason for choosing StoreRocket StoreRocket worked so well, so quickly, that I didn't even look for anything else. Switched from [Store Locator Plus](https://www.capterra.com/p/140187/Store-Locator-Plus/) We got trapped by a version of Wordpress that was incompatible with a release (our problem, not theirs) and had to try something else. Review Source AV Andre V. Owner Sporting Goods Used the software for: 1-2 years ### "Five stars all roound! Speed / Navigation and UI issues resolved. Thank you!!" November 2, 2023 5.0 I have been quite outspoken regarding some bugs and delayed responses from StoreRocket, but in the last week I have been blown away by the humility, honesty and service from \[sensitive content hidden\] and the team. Taking criticism is not easy, and I hugely appreciate the effort they have put in to resolve (or at least work to resolve my problems and bug fixes): 1.) Slow page speed - \[sensitive content hidden\] made a few suggestions here which I am implementing and will hope to get a better result. 2.) Mobile navigation issue - \[sensitive content hidden\] is assisting with some custom CSS to fix this issue on my Shopify stores. 3.) UI issues in terms of bulk managing groups / filters etc - \[sensitive content hidden\] has given a work-around and advised they are currently upgrading their UI. Thank you guys, this is the service that got me to use your product in the first place, and this is the service that will keep me using it and promoting it! Pros 1.) Excellent user interface which is easy to navigate and understand and currently being improved to be even better. 2.) Great and accurate mapping function with excellent google sheets integration. 3.) Excellent filtering and grouping capabilities to allow customer segmentation. 4.) Extremely easy to embed on your site / store / page and modify the view that is embedded. 5.) Personalised customer service from individuals who understand and CARE about their products and how customers use / engage and work with the product. Cons 1.) Due to some specific requests the support response time was a little slow, but once received it was excellent. Review Source Response from StoreRocket April 18, 2026 Andre, thank you so much for this. The detail in your review is really helpful, both for me and for anyone looking at StoreRocket for the first time. If anything else comes up, just get in touch anytime. Adriano Stephen O. Digital Marketing Coordinator & Analyst Business Supplies and Equipment Used the software for: Less than 6 months ### "\[SENSITIVE CONTENT HIDDEN\], I Owe You A Beer ... Or Three > Seriously Store Rocket ... this Guy Needs Some Kudos" October 30, 2020 5.0 All things considered, we purchased the Business plan. It's just that sweet. I mean it does a lot of things for you that you no longer have to think about. The way that they Sync with Google Sheets is just LEGIT AWESOME. You have no idea how helpful this is. I can just share the sheet with my staff, make sure that they know whatever they change changes globally, and tell them that when they add a new Dealer, to fill out the row to the best of their knowledge, and add everything they possibly can so that it shows up on the map. Pros It's an easy setup. And if you don't understand how something connects - customer service is AMAZING. I mean best in class. If you find someone who isn't amazing, which is highly unlikely, but if you do - just ask to talk to \[SENSITIVE CONTENT HIDDEN\]... He IS AMAZING; and he will get it done. Cons it's expensive. like Apple Computers expensive. For what it is, I shouldn't be paying more than $15 a month for this thing. Reason for choosing StoreRocket it was super easy to set up. it looked clean and elegant, but without too much foo-foo-ness. And \[SENSITIVE CONTENT HIDDEN\]. Seriously. I was trying the 7-day free trial, and I talked to him over the chat, and he was easily the best resource. We had it set up in no time. I signed up on the spot. You should too. It's a sweet setup. Review Source Leo R. business administrator Textiles Used the software for: 6-12 months ### "a very accurate locator" May 15, 2023 5.0 It allows customers to find us easier and thus locate themselves to go to the nearest store than this, it is a platform that covers all the information well with the location Pros It was a simple way to install the store locator where it shows exactly where each store isthe respect and kindness that they transmit in each advice is the best with some very intelligent words that experience showsallows the customer to find us and locate stores quicklythe price is super cheap Cons I found it so easy to install and use that I have not had any problems Review Source Response from StoreRocket April 18, 2026 Leo, thank you so much, really appreciate you taking the time to write this. If you ever need anything, just get in touch anytime. Adriano CQ B. Designer Design Used the software for: Less than 6 months ### "Your search for the best locator ends here!" November 4, 2018 5.0 StoreRocket has been an amazing company with which to partner. StoreRocket's services are highly valued by both our company and our clients. StoreRocket's quality allows us to confidently and effortlessly offer seamlessly styled locator services to clientele while enabling us to focus on other aspects of design. StoreRocket's exceptional analytics offer our clients the ability to monitor engagement with each and every location and to identify areas for potential expansion. Pros Exceptional customer service. Incredibly simple website integration. Easily navigated dashboard. Extensive visual customization. Unique functionalities (e.g. featuring and filtering locations, fine tuning marker drop). On demand Google Sheets sync. Comprehensive analytics. Cons None. On the one occasion that StoreRocket lacked a desired feature, StoreRocket was so amazing as to add the requested functionality. Review Source Gijs C. Owner Internet Used the software for: Less than 6 months ### "An amazing tool with an outstanding service, functionaliteit and design" November 3, 2018 5.0 A great client of mine, O-Care.com, needed a tool to display all the resellers of their spa care product. I was really lucky to find StoreRocket.io when it was still in the development stage. From the beginning on, Adrian was outstanding in his service and gave me the opportunity to give him feedback and ask for new features. Every recommendation I did, Adrian took into consideration and eventually implemented a lot of them. The amazing tool he has today deserves many credits. Apart from the functionality, I also love the design of StoreRocket. As a matter of fact, it has been the inspiration in the creation of my own agency website. Pros From the beginning on, Adrian was outstanding in his service and gave me the opportunity to give him feedback and ask for new features. Cons There is nothing to not like about this product Review Source CS Cynthia S. Founder-President Non-Profit Organization Management Used the software for: Less than 6 months ### "The BEST Addition to our Website!" February 23, 2024 5.0 Excellent experience! My amazing web designers at Island Web Solutions highly recommended \[sensitive content hidden\] at Store Rocket and they were 100% right! Quick turnaround time and \[sensitive content hidden\] was a pleasure to work with. I've already shared the website and already receiving rave reviews on the improvement. Pros This is EXACTLY what our website needed to move it forward into a more user-friendly streamlined application. A huge improvement over listing the locations on a page for people to spend precious time searching through. Now they land on the page and find Store Rocket's sleek interactive map with all of our balloon bin locations! I wish we could have had Store Rocket from the very beginning of our website design! Cons I'm not tech savvy and had to learn how to create the access token. \[sensitive content hidden\] patiently walked me through the process. I have nothing negative to report, but it was a mandatory fill-in. Review Source Response from StoreRocket April 18, 2026 Cynthia, this made my week, thank you. Balloon bin locations is a new use case for me and sounds like a great fit. You're right, the access token step is the one non-obvious bit for non-technical users. Glad we were able to walk you through it and that the launch is getting rave reviews. I'm definitely looking for ways to make this easier for everybody. If anything else comes up, just get in touch anytime. Thanks also to Island Web Solutions for the recommendation. Adriano EH Ewen H. Data Manager Government Administration Used the software for: 6-12 months ### "An excellent value for money and easy to deploy solution" February 8, 2022 5.0 Well worth the dive into StoreRocket just to trial it. Pros We worked in a fast paced and fluid environment and needed to deploy a store locator map quickly that could harness our existing store management system. Using the very easy API and using the optional configuration delivered us a great user experience in a very short time. The analytics on user interactions were exceedingly valuable to identifying the market. We pushed Store Rocket with the number of hits and searches performed by users without any downside. Cons The API is excellent however with 300 sites with real-time data we would have liked to have had our own ID added and then being able to be used in the api rather than reading the entire list and locating the store of interest. e.g. getStoreByOurId/31234 Review Source Response from StoreRocket February 9, 2022 Hi Ewen, thank you so much for your kind words! It was a pleasure working with you and I'm very happy that StoreRocket delivered what you needed. Your feedback on the API is very much appreciated and I'll definitely add this new AI endpoint. As always, thank you so much for your feedback and for everything! Adriano Founder of StoreRocket VH Vincent H. CTO Hospital & Health Care Used the software for: Less than 6 months ### "Store Rocket is AMAZING and the support is out of this world! " April 12, 2019 5.0 I would honestly have to say that the customer service, care and attention to detail I received from the reps and the rest of the store rocket team is unmatched. I have never had anyone care so much not only about their own software but about my own as well. The reps took the time to make sure everything was perfect and I do have to say I am impressed. I've worked with many applications before over the years but never have I had the pleasure of working with someone as dedicated as my reps and Store Rocket. Very pleased! Pros I can't even begin to express how awesome Store Rocket and the team is. Our company works to aggregate health care data to help patients find better options for care. We came across Store Rocket and were immediately drawn to its beautiful aesthetics and functionality. After playing around with the free trial, we were very impressed with how reliable the software was. We needed Store Rocket to be tweaked a bit to fit the needs of our store so I reached out via the chat box and their founder personally messaged me to find out what I needed. He sat with me through hours and hours of build-spec and testing and edits. Seriously, he made sure everything looked and functioned exactly the way I wanted. I could not be happier and would not hesitate to give Store Rocket and reps a 10/10 review. They have a customer for life! Cons Nothing, everything worked out perfectly and I am excited to have Store Rocket scale with out website! Review Source AS Alex S. CEO Marketing and Advertising Used the software for: 2+ years ### "Best customer Service I have ever seen in this field (no joke)" April 2, 2020 5.0 It has been great. We are an agency and Storerocket has gone above and beyond to help us. They even helped us fix an issue that one of our clients created. Again, they go above and beyond and they treat our clients with the same level of enthusiasm, it doesn't matter if the client is a small mom and pop shop or a multimillion-dollar organization. Pros It's easy to install. But, I think the best thing about this organization is their client support. Cons I guess it could be "free for all" but they need to make money somehow. Review Source SP Sandra P. Web developer Computer Networking Used the software for: 1-2 years ### "A great store locator option!" November 5, 2019 5.0 The benefits of using the application are endless! So easy to use, even with just the Basic current plan that we are using. Wonderful Google Maps integration. The support from Customer Support team that we received is one in a million! What wonderful product and support team. Pros \- Wonderful feature and ease of use - Helpful support from Customer Support at any time of the day/night - Support with troubleshooting on the website - Responsiveness on the website to fit desktop, tablet and mobile size - Google Maps integration Cons \- Absolutely none, we love this product! Review Source LB Lynda B. Digital Media Specialist Food Production Used the software for: Less than 6 months ### "Incredibly Helpful" April 2, 2019 5.0 Before using store rocket, we were using a \*free\* version of another software that never worked properly. After deciding to subscribe to store rocket, it helped us realize how we could better utilize a store location software to collect leads and specify what customers can look for at each location. Customer service is absolutely the best I've encountered in tech. Any snags are dealt with quickly, and they are always a pleasure to chat with. Pros It works exactly the way our business needs it to. There are enough customization features to tweak how the software works, and the interface is incredibly user-friendly. The locations load quickly, and the design of the user side is clean and intuitive. Cons I would only suggest an option to limit search results to countries. Literally, that is the only thing I can think of—everything else has worked perfectly. Review Source RD Ryan D. Client Success Manager Information Technology and Services Used the software for: 6-12 months ### "Awesome Mapping Features (with the Great Service)" May 14, 2019 5.0 We recommend this to client's looking for a great mapping solution, to get up and running quickly. StoreRocket's feature stack has helped reduce client costs from needing a custom developed map. Store Rocket's support team is one of the best I've seen in the space. Very fast response time and very insightful/useful answers. I've had feature tweaks added in less than an hour. Clutch. Pros The platform has a great, easy to use admin interface, and likely all the features you'd need for a good map. The install is easy and they have created a great design for both desktop and mobile experiences, allowing you to get up and running fast, and knowing it'll work well for your users. Their support team is very prompt and provides detailed answers. I've sent multiple feature requests over a 6-months and have never been disappointed. Cons Lack of user logins / permission. Their product team is working on this release so this comment may be outed very soon. Their Google Sync feature is a great workaround, if you're trying to allow another department to manage the map information without messing with the embed widget / settings. Review Source KZ Kate Z. Digital Marketing Manager Retail Used the software for: Less than 6 months ### "Best Store Locator App" October 14, 2022 5.0 Pros Very easy to use. Set up only need 5 min. I love the Google Sheets Sync function; it makes updating and managing stored data more efficiently. Cons Customized functions are not enough. Have to enter Custom CSS code to change the font size, colour, weight, and style.... Review Source DS Dan S. Director of Operations Construction Used the software for: 6-12 months ### "Excellent service and quality programming " April 5, 2020 5.0 Outstanding customer service Pros Storerocket custom integrated there amazing software on our site. There response time to our request was the best ive ever experienced from a website development company. Cons There are no changes or dislikes for there software Review Source MH Macaulay H. Operations Manager Retail Used the software for: 6-12 months ### "Excellent stockist locator for ecommerce sites" November 6, 2019 5.0 Lead Customer Support and the team have done a great job with this product. We chopped and changed plugins over the years to have a stockist list on our Shopify website. Every one had its flaws though until we found storerocket. Great features and excellent support. Highly recommend this product! Pros Ease of use Minimalistic interface Excellent customer support - very responsive Great features & more coming out regularly Cons Relatively expensive compared with other options on the market but once you start using it you can justify the value for money Review Source David M. Freelance Front End Production and Consulting Consumer Electronics Used the software for: Less than 6 months ### "Easily the best Store Locator that's available" November 16, 2018 5.0 StoreRocket enables me, as a small web agency, to get a Store Locator up and running on a client's site in a very short amount of time. The support is also helpful and friendly and they are willing to go the extra mile to help. Pros Very easy to use Very well designed Well thought out set of useful features Responsive and helpful support Clean design Adding new features all the time Cons Nothing that comes to mind as I'm very happy with it. Review Source RM Robert M. Founder Automotive Used the software for: Less than 6 months ### "Superior product!!" January 28, 2020 5.0 I have to highlight the superb customer service from \[SENSITIVE CONTENT HIDDEN\]. Pros If you are in the market for store locator software look no further. StoreRocket is the best in class!! Simple, beautiful and affordable. Cons No cons. If I had to say one then only that some feature requests don't ship as fast as you'd hope. Reason for choosing StoreRocket Most advanced and visually appealing product on the market. Review Source HA Hanna A. Director Publishing Used the software for: 6-12 months ### "Love our map!" November 6, 2019 5.0 It's been great. Pros The new web portal makes it super easy to work with. That rep is super helpful! Cons That when you search in a certain area where you have no stores it says 'no stores here' rather than showing the closest next store. I would like it to both say 'not here but your closest store is' or something . Review Source AP Andre P. Creative Director Retail Used the software for: Less than 6 months ### "One of the Best Store Locator" November 6, 2019 5.0 It was a very good experience integrating the software on our website. Pros Functionality, User friendly and easy to integrate. Cons I like everything on the software. I honestly can say anything bad about Store Rocket. Reason for choosing StoreRocket Is just very Stylish and good looking. Review Source RA Robert A. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Fantastic Application for Store Locator" February 12, 2020 5.0 Customer Service experience is top notch. Pros Clean and intuitive user interface with lots of customizations. Cons It's a fantastic value but I really wish the price would come down. Review Source Similar Products Featured ## Related categories [Store Locator](https://www.capterra.com/store-locator-software/)