# Woosmap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Woosmap the right Store Locator solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174343/Web-Geo-Services/reviews

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Woosmap

4.7 (34)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Woosmap

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

Timothy H

DirectorConsumer Goods, 2 - 10 employeesUsed the software for: 6-12 months.

“Woosmap saves us time, energy and money while increasing confidence in the data we collect off our customers.“

October 27, 2022

BG

Borja G

Software EngineerReal Estate, 51 - 200 employeesUsed the software for: Less than 6 months.

“Their API is not as complete as the Google Maps one (they lack some POIs)“

June 25, 2021

BS

Britt S

eCommerce managerRetail, 51 - 200 employeesUsed the software for: 6-12 months.

“We can implement more features that we could at the same cost of using Google Maps in the past.“

October 27, 2022

Liroy B

IT MANAGERConsumer Goods, 51 - 200 employeesUsed the software for: 6-12 months.

“The prices are quite high compared to the competition, we think that a cheaper "plan" is missing“

August 15, 2021

## Showing most helpful reviews

Showing 1-25 of 34 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Timothy H.  
Director  
Consumer Goods  
Used the software for: 6-12 months

### "Happy to use Woosmap. A quality software product."

October 27, 2022

5.0

Pros

Woosmap helps us reduce customer address input errors which would require lengthy manual fixes or costly shipping errors. Woosmap saves us time, energy and money while increasing confidence in the data we collect off our customers. A great product.

Cons

Not sure. Some customers reported inability to include unit numbers. Can’t say if accurate or not though.

Review Source

Response from Woosmap

January 4, 2023

Dear Timothy, we're happy to read your feedback. It's great to see our products facilitating the life of your clients to add their addresses, as well as yours for data collection. You can contact our Customer Care Team to report any missing data, our product team will quickly fix the issue! Cheers, Woosmap Team

PG

Patrick G.  
HEAD OF SEO  
Retail  
Used the software for: 1-2 years

### "High Cost saving for us"

October 7, 2024

5.0

Overall we are happy, that we found woosmap

Pros

Compared to other Map Services. Very easy to use and a far better cost ratio

Cons

Usage of APi was at the beginning a littel bit in transparent

Switched from

[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Cost saving potential for various businnes cases

Review Source

Response from Woosmap

October 15, 2024

Thank you for your feedback! We’re glad to hear Woosmap has been a cost-effective solution for you. We appreciate your note about the initial API transparency and are always working to improve our user experience. If you need anything, feel free to reach out—we’re happy to support your success!

AS

Antonino S.  
IT digital solutions specialist  
Consumer Goods  
Used the software for: 2+ years

### "Good service for the price"

July 17, 2025

3.0

Pros

The performance is rather good all the time. The pricing model is also very good, also considering that you can start with a free plan. Nice control of the projects from the dashboard, where you can manage the single features.

Cons

Unreliable service for what concerns data format. Sometimes responses change without any warning. It happened 2 times in 2 months. Updates are not as frequent as Google's. I would also add the capability to delete projects from the console. Now you can only star them to have some filtering.

Switched from

[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

The business thought the consumption model was good, considered that most of our consumption is on the autocomplete.

Review Source

MA

Maxime A.  
Ecommerce Manager  
Furniture  
Used the software for: 6-12 months

### "Switching from GCP to Woosmap..."

June 13, 2024

5.0

Pros

Pricing, personnalization, maps... And pricing again :)

Cons

Integration was a bit unsettling for our agency. After several calls, they succeed to implement the solution on our website... in a longer time vs estimated. But, in the end, we are really happy.

Switched from

[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Pricing. Woosmap pricing plan was way more interesting versus Google Maps one. And the WOOSMAP team was outstanding with their follow-ups.

Review Source

Response from Woosmap

July 17, 2025

Hi Maxime, Thanks a lot for your review! We're really glad to hear that you're happy with the final result — and that our pricing and follow-up stood out for you. We totally get that the integration took longer than expected and appreciate your patience as we worked through it with your agency. We’re always willing to help wherever possible to make these processes smoother. Thanks again for choosing Woosmap — we’re happy to have you on board! Best, The Woosmap Team

JH

Judith H.  
Senior Project Manager and Business Analyst  
Civic & Social Organization  
Used the software for: 2+ years

### "Great product with even better support"

May 20, 2024

5.0

Very good experience

Pros

Easy to use product, good value for money and fantastic support

Cons

Nothing

Alternatives considered

[QGIS](https://www.capterra.com/p/185949/QGIS/)

Reason for choosing Woosmap

Support was excellent and good documentation

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Cheaper

Review Source

Response from Woosmap

May 29, 2024

Hi Judith, Thanks a lot for sharing your experience with Woosmap. We're really pleased to hear that you're happy with both the products and support. We're grateful for you choosing Woosmap as a more cost-effective option and we look forward to continuing working with you!

RR

Ravi R.  
Software Engineer  
Retail  
Used the software for: 2+ years

### "Best for the business "

July 15, 2025

4.0

As a customer, I would like to locate the nearest store. So if the response is quick then my preferred store will easily located.

Pros

We are able to locate the store in our website easily. As of now we have not identified any issues with woosmap and woosmap integration is also well operational.

Cons

Nothing as of now. However, we have identified some partial outage recently Jun 30. Due to this outge we have not experienced any outage to the application

Review Source

Response from Woosmap

July 17, 2025

Hi Ravi, Thanks a lot for your feedback! We’re really glad to hear the integration is working well and helping users quickly locate stores. While the June 30 partial outage didn’t impact your application, we recognize how important reliability is for your users. We’re constantly monitoring and improving our systems to ensure consistent performance. Feel free to reach out anytime! Best, The Woosmap Team

AB

Andrew B.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Reliable Geolocation with Room for Improvement in Rural Accuracy and Support"

June 20, 2025

5.0

Woosmap provided reliable geolocation services, smooth integration, and helpful documentation, though rural accuracy and support could be improved.

Pros

Service delivery and team are quick and responsive. Had a problem with the maps api and received feedback within a few minutes!

Cons

There were occasional inconsistencies in location accuracy, particularly in rural or less densely populated areas, where pinpointing exact user positions sometimes proved unreliable or imprecise, potentially affecting the performance of location-based features.

Review Source

Response from Woosmap

July 17, 2025

Hi Andrew, Thanks for your feedback! We're really glad to hear the integration went smoothly and that our team was quick to respond when you needed help — that’s exactly what we aim for. Great to know the documentation and geolocation services have been useful. We’re always working to improve, so your input is much appreciated. Thanks again for choosing Woosmap! We're always an email away should you need any support. Best, The Woosmap Team

EI

Erika I.  
Technical Support Assistant  
Consumer Goods  
Used the software for: 2+ years

### "Great technical support"

April 16, 2025

5.0

Very positive experience, we have been customers for years with their services, also commercially excellent people, always available. Highly recommend

Pros

What I appreciate most about this service is the courtesy and efficiency of the technical support. Specialized, quick and super nice team. Special praise for \[sensitive content hidden\]!

Cons

Nothing, I like everything about Woosmap, great platform, intuitive and with a lot of features

Review Source

Response from Woosmap

July 17, 2025

Hi Erika, Thank you for the kind words! We're really glad to hear you've had such a positive experience — and that our support team has made a difference. We'll make sure your feedback gets to them. It's great to know the platform continues to work well for you, and we truly appreciate your trust over the years. Thanks again for the recommendation — it means a lot! We are always an email way should you ever need support. Best, The Woosmap Team

SL

Sybrand L.  
AD - Principle Solutions Architect  
Information Technology and Services  
Used the software for: 1-2 years

### "WoosMap with Adobe AEM"

June 12, 2024

5.0

Myself and the client is very happy with the WoosMap product to display dealers on the website.

Pros

The way that we can manage various Projects (Countries), help us greatly to add in country users for dealership management. It seamlessly translate the WoosMap features to the chosen language and it works fast, and is reliable. What we would like to see in the future is to be able to connect WoosMap to an external CRM (dealer network system), and from that also provide better search for motorcycles that are linked to a dealer.

Cons

This will be more from an Administration point of view. I would like to see the ability to download all the assets in an excel file, and not just in a JSON version. Otherwise, I can not fault WoosMap.

Review Source

Response from Woosmap

June 17, 2024

Hi Sybrand. We appreciate you taking the time to leave your feedback. It's great to know that you'v e had a positive experience and that the Woosmap products are fast and reliable. Your comments on the file formats have been noted, thanks. We're happy to have you onboard!

Kim W.  
Digital Marketing Manager  
Automotive  
Used the software for: Less than 6 months

### "Kia UK Woosmap Implementation"

February 25, 2020

5.0

Pros

Implementing Woosmap for Kia UK has reduced the amount Kia spend on Google Map API calls, allowing Kia to streamline all maps across web platform. The customer support for implementation is first class and the team always respond in a very timely manner.

Cons

the ability to show live travel time / traffic would be a welcome addition to Woosmap.

Review Source

TG

Thierry G.  
CTO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Simplicité, Performance et Disponibilité"

April 18, 2023

5.0

Pros

Les API proposées par Woosmap nous ont permis d'améliorer notre qualité de service notamment avec une performance remarquable dans le geocodage d'adresses. La simplicité d'intégration nous a permis de réaliser avec confiance notre migration en moins de 7 jours. En complément les outils de monitoring et le support de Woosmap nous ont aidés comprendre comment améliorer notre stratégie de Géocodage. Dans le cas de nos applications ces fonctionnalités sont critiques pour pouvoir opérer. Avec Woosmap nous avons confiance avec une disponibilité sans faille des services.

Cons

Rien a signaler pour notre usage. Merci au support qui a su répondre à nos questions.

Review Source

Response from Woosmap

April 21, 2023

Hello Thierry, Thank you for taking the time to share your thoughts. We are glad to hear that your migration was completed promptly and that our team was up to the task. Our API and console are designed to be efficient and user-friendly tools! If you have any further feedback or suggestions, please do not hesitate to let us know. Cheers, Woosmap Team

SW

Sven W.  
IT Fachinformatiker Anwendungsentwicklung  
Automotive  
Used the software for: 1-2 years

### "Gute Alternative wenn man sich nicht mit der Google API beschäftigen möchte"

June 25, 2021

3.0

Solide Software für das darstellen von Karten bzw, Standorten und den Dtandortinformationen wie auch Filterungen.

Pros

Der Direkte Kontakt zu den Entwicklern und Kundenbetreuer

Cons

keine deutsche Doku ;) Aber dafür haben die deutschsprachigen Kundensuppert gut Übersetzt oder Kommunikation mit Entwicklern übernommen.

Reason for choosing Woosmap

Direkter Kundensupport.

Review Source

Response from Woosmap

August 11, 2021

Kundenbetreuung ist Teil unserer DNA! Mit Niederlassungen in 9 Staaten haben wir Ihren lokalen und spezifischen Kontext in unsere Produkte integriert und unterstutzen Sie gerne vor Ort.

jH

jordan H.  
Developpeur web et mobile  
Program Development  
Used the software for: Less than 6 months

### "Woosmap implementation"

June 14, 2024

4.0

it was a nice experience very interesting

Pros

I liked the service customer and the documentation

Cons

It's hard to understand in the first time and not very easy to implement on a website who already have google

Review Source

Response from Woosmap

July 17, 2025

Hi Jordan, Thanks for sharing your experience! We're really glad you enjoyed the support from our team and found the documentation helpful. We know that switching from an existing Google setup can feel a bit tricky at first, and we appreciate you sticking with it. It’s great to hear the experience turned out to be a positive and interesting one. We’re here if you ever need help or have questions down the line! Best, The Woosmap Team

OB

Oriol B.  
Full stack developer  
Computer Software  
Used the software for: Less than 6 months

### "Serious alternative"

June 11, 2024

5.0

Pros

Easy to use and integrate in our projects.

Cons

Code examples need to be more homogeneous.

Review Source

Response from Woosmap

June 14, 2024

Hi Oriol, Thanks a lot for taking the time to share your experience. We're glad to hear it's been a good one and that you've found Woosmap products easy to integrate into your projects. Appreciate the feedback on the code samples too — we'll pass the message on. We're glad to be working with you!

DH

Dan H.  
Technical Account Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent Engagement"

June 4, 2024

5.0

Positive overall. Recommend to others, for sure.

Pros

Vern Funnell was with us at every stage of the process, from initial investigation through to implementation.

Cons

It didn't leap out of the box and set itself up - fortunately we have Developers!

Review Source

Response from Woosmap

June 12, 2024

Hi Dan, Thank you for taking the time to share your experience with Woosmap! We're really pleased to hear you've had such a positive experience, specifically through support from the wonderful Vern — we've passed the feedback on. Our products are indeed designed with developers in mind for the implementation process — we’re glad you had some devs on your team to assist. Your recommendation means a lot to us. Feel free to reach out if you need any assistance along the way! The Woosmap Team

AR

Alexys R.  
Undergraduate Master's degree in Geomatics Engineering  
Higher Education  
Used the software for: Less than 6 months

### "Geofencing SDK implementation in an Android mobile app"

June 9, 2023

4.0

In my point of view, Woosmap do have a lot of potential to companies who are willing to expend their opportunities with geolocation intelligence tools. Woosmap support team members were also very kind and very helpful in responding to our team's questions whenever we needed some help.

Pros

To contextualize a little bit, I was to use Woosmap for a IT project in my school. The goal was to assess the potential of the Geofencing SDK for Coexya SAS company, who may plan to use Woosmap technologies.Geofencing SDK provide several options to customize the way it works and helped us to achieve what we wanted.

Cons

Woosmap tools require a minimum level of knowledge in API implementation, which can be a problem if a simple citizen wanted to try those solutions quickly.

Reason for choosing Woosmap

To be more precise, we did not choose Woosmap over Google maps APIs since it was a constraint from my school. But if I was to choose on my own, I would probably work with Woosmap, because it is free!

Review Source

Response from Woosmap

June 13, 2023

Alexys, Thank you for sharing your feedback on the implementation of our Geofencing SDK. It's great to hear that you found our solution useful for an Android App and that it provided enough options for customization to achieve what you wanted. Indeed we create all our solutions so they can fit a large number of business use cases. Cheers, The Woosmap Team

cC

clement C.  
Product owner OCS  
Supermarkets  
Used the software for: 2+ years

### "Solution très pertinente"

July 12, 2021

5.0

Woosmap nous permet de proposer une expérience utilisateur identique voire mieux que des concurrents à moindre coût. Nous utilisons l'auto complétion sur le notre checkout et l'auto suggestion de magasins pour notre storelocator et les stats nous montre une grande pertinence des résultats.

Pros

La facilité d'intégration de cette solution sur notre plateforme Ecommerce ainsi que le suivi que nous avons avec leurs différentes équipes(commerciales, techniques)

Cons

Non. Pas de points faibles à date. Nous verrons avec le temps.

Review Source

Response from Woosmap

August 11, 2021

Clement, nous sommes heureux de savoir que Woosmap vous aide a atteindre vos objectifs business ! Au-dela d'un accompagnement proactif et minutieux, la pertinence des resultats et la facilite a implementer nos solutions font partie de notre ADN. Nous vous remercions pour cette reconnaissance !

CB

Coralie B.  
Responsable sites corporates  
Supermarkets  
Used the software for: 2+ years

### "Facilitateur d'expérience client "

June 30, 2021

5.0

Pros

Le widget est facilement utilisable, personnalisable et s'inscrit totalement dans une logique de SEO friendly.

Cons

Les demandes d'évolutions prennent du temps.

Review Source

Response from Woosmap

August 11, 2021

Coralie, nous vous remercions vivement pour votre commentaire ! En effet, avec les mises a jour des algorithmes Google, l'experience utilisateur represente un critere important pour le ranking SEO. Nous sommes fiers de proposer une solution qui vous aide a avoir un meilleur positionnement et offre un parcours web fluide grace a Woosmap ! Nos equipes s'agrandissent et pour faire progresser nos solutions, n'hesitez pas a nous contacter pour partager vos suggestions ! Nous serions ravis de les ecouter.

VR

Verified Reviewer  
IT MANAGER  
Consumer Goods  
Used the software for: 6-12 months

### "Nice tools !"

August 15, 2021

5.0

Pros

We use woosmap for a store map locator, the service work all of time, very customer service they respond very quickly !

Cons

The prices are quite high compared to the competition, we think that a cheaper "plan" is missing

Review Source

VR

Verified Reviewer  
Co-founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good tool for geo-fencing"

October 31, 2022

4.0

Pros

the ease of implementation and the dashboard

Cons

Support on lower version devices especially on android devices

Review Source

Response from Woosmap

January 4, 2023

Thank you for your review, it's always good to have direct feedback from users! We're glad to see that implementation was easy. We focused specifically on documentation to make it easier for our customers to operate independently about how, when, where and which API they want to set up. Cheers, Woosmap Team

BS

Britt S.  
eCommerce manager  
Retail  
Used the software for: 6-12 months

### "Budget friendly alternative to Google Maps"

October 27, 2022

5.0

All documetation is very well written out so that the implementation of Woosmap was very easy and efficient. Customer success team gives us regular updates on what else we could be doing with the credits available to make the experience of our customers even better with great industry focused examples.

Pros

We can implement more features that we could at the same cost of using Google Maps in the past. The product is a lot more dynamic as well which gives us more flexibility.

Cons

Nothing that would come to mind at the moment.

Review Source

Response from Woosmap

January 4, 2023

Thank you for your positive review Britt! We're glad to see that our products are a better alternative for your needs. Indeed with Woosmap it's easier to streamline API solutions throughout your websites as well as implement more features! We will share the positive feedback with our teams. Cheers, Woosmap Team

SJ

Sam J.  
Product Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Reliable and affordable"

June 25, 2021

5.0

Pros

Has all the feature we need. Was a more affordable alternative to Google's API.

Cons

Nothing really but might be nice to have a calculator online to estimate credit costs.

Review Source

Response from Woosmap

July 19, 2021

Dear Sam, it is a pleasure to know that you are satisfied with our products! Thank you for your suggestion. We are always looking for helpful feedback to improve our user experience. At the same time, we are very happy and proud to be able to offer both the Woosmap API and the Google Maps API, for different business use cases. Thanks again for your valuable review!

MF

Marc F.  
Staff Frontend Engineer  
Retail  
Used the software for: Less than 6 months

### "A good alternative to improve your Store Locator"

October 24, 2022

5.0

Pros

Woosmap it's a good alternative to improve your Store Locator. Easy to implement, fast, and a good response about your query.

Cons

We need more possibilities on a contract about number of calls/year. It's difficult for us, to predict the number of calls to Woosmap with the new projects and the grow of the web traffic.

Review Source

Response from Woosmap

January 4, 2023

Dear Marc, thank you for your review! It's always a pleasure to read users' feedback. If you need help to anticipate your consumption over a whole year, our Customer Care team is always happy to provide support. Do not hesitate to contact them: https://www.woosmap.com/contact Cheers, Woosmap Team

HT

Hannah T.  
Online Marketing Mananger  
Veterinary  
Used the software for: 1-2 years

### "Good user experience"

October 17, 2019

4.0

Pros

Makes it easy for the user to navigate to location web pages and easily see opening hours. We are never waiting long to receive a response from support.

Cons

It's hard for us to add and delete listings from Woosmap

Review Source

FB

Fabrizio B.  
Advisor  
Information Technology and Services  
Used the software for: 6-12 months

### "The simplest solution to integrate Google Maps"

August 26, 2021

5.0

Pros

Woosmap makes it easy and cheap to implement Google Maps on websites. I particularly appreciated the commercial support during the selection phase and the subsequent help in the implementation.

Cons

No particular issues but we would like to have more visibility on the upcoming features in roadmap.

Review Source

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