# BidJs Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BidJs the right Auction solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174506/BidJs/reviews

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BidJs

4.6 (26)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of BidJs

Ease of use

4.5

Customer Service

4.9

## Pros and Cons in Reviews

Lv

Lize v

Auction consultantReal Estate, 11 - 50 employeesUsed the software for: More than 2 years.

“The site is intuitive and user-friendly, making navigation straightforward and efficient.“

June 19, 2025

GP

Gabriel P

Marketing ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“Not enough customization.“

July 21, 2022

Franz v

Managing DirectorMachinery, 11 - 50 employeesUsed the software for: 6-12 months.

“Overall, we were very positively surprised by how easy it was to set up a very professional-looking auction platform, and we want to thank the Bidlogix support team for all their support and advice during the setup phase.“

June 11, 2024

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Franz V.  
Managing Director  
Machinery  
Used the software for: 6-12 months

### "E-FARM <> BidJs"

June 11, 2024

5.0

Overall, we were very positively surprised by how easy it was to set up a very professional-looking auction platform, and we want to thank the Bidlogix support team for all their support and advice during the setup phase.

Pros

Great software! We used this software to test if auctions would be a valuable addition to our core business (machinery trading). Since we did not want to build our own auction software, we looked for an existing solution that could be easily and readily implemented and eventually decided to go with bid.js - the online bidding platform from Bidlogix. In my opinion, Bid.js has many advantages over its competitors. The most important ones, in my opinion, are: - The software is embedded on your own website, as opposed to the subdomain approach chosen by most competitors. - Pricing is fixed and not tied to the turnover you generate from the auctions, unlike the pricing model from most competitors I looked at. - In combination with Weglot, it allows you to easily translate the content into multiple languages. Other features that I really like (though I don't know if they differ significantly from the competition, as I did not delve deeply into the other providers): - The design of the platform is highly customizable, so you can completely adjust it to match your corporate branding. - It supports all the necessary online auction functionalities, such as bidding extensions, auto-bidding, etc. - Last but not least, the support is very quick and helpful.

Cons

Webhook notifications is something that could be improved and that would add value for us because we could automate certain workflows based on this.

Alternatives considered

[iRostrum](https://www.capterra.com/p/184014/iRostrum/)[AuctionWorx Enterprise](https://www.capterra.com/p/114997/AuctionWorx-Enterprise/)

Reason for choosing BidJs

\- The software is embedded on your own website, as opposed to the subdomain approach chosen by most competitors. - Pricing is fixed and not tied to the turnover you generate from the auctions, unlike the pricing model from most competitors I looked at. - In combination with Weglot, it allows you to easily translate the content into multiple languages.

Review Source

TS

Tony S.  
Sales Director  
Airlines/Aviation  
Used the software for: 1-2 years

### "Aviation Auction BidLogix Review"

November 5, 2024

5.0

Very positive, more flexible than previous platform used and monthly payment is better for budgeting, support good also

Pros

Easy to use, monthly payment, good support

Cons

Would like to be able to attach an exel listing

Switched from

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Not happy with service and costs, not flexible

Review Source

Response from bidlogix

May 20, 2025

Hi Tony, Thank you for your positive feedback. It's great to know that you find BidJS more flexible and with better payment plans than some competitors. As to your comment about Excel listings, I will reach out to you about this directly as I believe this is something you can do. Thanks again for your custom!

RK

Ron K.  
Software Engineer/Developer  
Fine Art  
Used the software for: Less than 6 months

### "Great Product but Lots of Room for Improvement"

March 25, 2021

3.0

This system was easy to get up and running and get auctions working. Issues with Bid Increment and autobids where it creates bids that are are off the normal bid increments must be fixed or ability to choose this type of autobid.

Pros

Easy to Use Price is Ideal Easy Integration Has API to inter-grate into your back house Great support Looks like they are trying to improve system

Cons

Interface is not modern or new. Lack of access to change and control user info Lack of ability to enter phone or email bids into system Autobid NEEDs to follow bid increment !! if autobid 62 dollars and next bid increment is 60 dollars it just bids 60 dollars and 2 dollars doesn't get used because can't make proper bid increment. Api needs ability to control all aspects of system (needs ability to add bids to lot ,etc) Sign up should be able to customize and easy remove fields. Sign up we find difficult for users. If you change time or settings for staggered closing - should auto adjust instead of removing lots and adding them back in.

Reason for choosing BidJs

Cost and fact that is has API that we can build into our back house along with some systems try to do too much and have more features such as a back house that we don't need. Appeal is that you can customize this system , integrate with api.

Review Source

Response from bidlogix

March 26, 2021

Hi Ron, Thank you for taking the time to review BidJS. Its great to hear that you have found it easy to get up and running on your own website. We have a number of improvements coming to the administration interface over the next 12 months which I am sure you will approve of. As with all of our customers we will be asking for your feedback as we work on these areas. Expanding the API is part of this roadmap and our vision is eventually for all administration functions to be exposed via the API. With regards to customising the information that you are collecting for users I would highly recommend you looking into our SSO documentation. I will ask support to send this to you. I also understand that support are working with you around clarifying the autobid functionality. We will shortly be releasing v4 of BidJS which has a significant amount of UX improvements. I will ask support to share the details with you for feedback. Thanks Adam CEO - Bidlogix.

LV

Lize V.  
Auction consultant  
Real Estate  
Used the software for: 2+ years

### "Bidlogix review all the way from South Africa."

June 19, 2025

4.0

Very good experience, and the team are always on-hand to help, even though we are in different countries.

Pros

The site is intuitive and user-friendly, making navigation straightforward and efficient. It's also easy to train new staff members on the system, which we greatly appreciate. The clear layout and functionality enhance the overall user experience.

Cons

The area where we still encounter some challenges is around the auction closing process, particularly reconciliation and the creation of vendor statements. This platform is focused on the buyer and not the Seller.

Review Source

Response from bidlogix

June 20, 2025

Hi Lize, thank you for your thoughtful review – it’s great to hear that you find the platform easy to use, and that training new staff has been straightforward! =) We appreciate your feedback regarding the auction closing process and vendor reports. This is an area we’re actively reviewing, and we’re looking to include improvements in our roadmap over the coming year. I'll make sure to keep you posted about it! In the meantime, you can also make use of our APIs to help streamline vendor statements. Thanks again for your support – we look forward to continuing to work together!

PM

Phil M.  
proprietor  
Online Media  
Used the software for: 1-2 years

### "Highly reccomended"

October 23, 2025

5.0

Extremely satisfied in every way. I would not hesitate to recommend this programme to anyone who is searching for one.

Pros

Good customer support when needed. The programme is easy to use and excellent value for money. Our customers tell us that they really love our auction site.

Cons

There are no negative points with this programme that we have found. When we have had a query it has been dealt with quickly.

Review Source

Response from bidlogix

October 30, 2025

Hey Phil, Thanks ever so much for taking the time to leave such a lovely review. I shared this with the team, and we’re all absolutely chuffed to hear you’re so happy with the system, and that your customers love your auction site! We also appreciate your kind words about the quick turnaround from the support team, we’ll make sure that gets passed on. Thanks again for your thoughtful words and for choosing Bidlogix – it genuinely means a lot to us. =)

TD

Tanya D.  
Auction Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "BidJs is the best we have worked with so far!"

May 6, 2025

5.0

100 out of 100!! Great platform to use, very friendly support staff and they always address any issues fast.

Pros

Their customer service is superb! The system is very easy to use, just a great experience all round

Cons

That they are not that flexible in terms of developing new features for a country specific, but I do understand that it will not always be possible

Review Source

Response from bidlogix

May 20, 2025

Hey Tanya, Thank you so much for your kind words and such an honest review. We’re glad to hear that you’ve had such a positive experience with BidJS and our support team. =) It’s great to know you find the platform easy to use and that our customer service has stood out for you – that’s something we pride ourselves on. We also truly appreciate your understanding regarding feature development. While we aim to accommodate as many needs as possible, it’s not always feasible to implement country-specific functionality, but we’re always happy to explore ideas and consider them for future development, so keep them coming. Thanks again for your support – we look forward to continuing to work with you!

RL

Roger L.  
Consultant  
Automotive  
Used the software for: 2+ years

### "Easy to implement - excellent support"

October 28, 2024

5.0

Very good, system is very reliable and the support outstanding.

Pros

Very fast and straight forward to implement.

Cons

The back-office system is a little old. However, I know this is being upgraded.

Review Source

Response from bidlogix

May 21, 2025

Hi Roger, Thank you for your honest review! We're pleased to hear the implementation was quick and straightforward, and that you've found the system reliable with excellent support. We're always looking for ways to enhance the platform and your feedback is what points us in the right direction. Thanks again for being with us!

Olivia S.  
Marketing Executive  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Amazing product and amazing service! "

March 9, 2020

5.0

Pros

This software is so easy to use! I love the way I'm able to easily keep track of auctions that are approaching and can easily identify which auctions need more marketing attention than others. It's visual design is very user friendly.

Cons

I integrate the software with Mailchimp, the integration was a bit bumpy at first but now works so smoothly and I couldn't be more happy with the product.

Review Source

VR

Verified Reviewer  
Vice President  
Pharmaceuticals  
Used the software for: 1-2 years

### "Auction Software"

February 25, 2020

5.0

Pros

Great Customer Support and administrative controls.

Cons

The photo Browser from a user perspective is not good, they need a better gallery to view images.

Alternatives considered

[Auction Flex](https://www.capterra.com/p/92367/Auction-Flex/)[Auction Mobility Auction Software](https://www.capterra.com/p/170810/White-Labeled-Auction-Software/)

Review Source

Jordan H.  
Marketing Executive  
Machinery  
Used the software for: 6-12 months

### "Exceeded Expectations "

April 9, 2018

5.0

Pros

The software sits seamlessly on our website as it was styled taking into consideration our brand guidelines. The team at BidJS were very helpful as were the step-by-step guides for installing.

Cons

Nothing immediately springs to mind, any smaller issues (me needing assistance, rather than an actual problem) have been resolved quickly and efficiently by the BidJS team.

Review Source

ML

Mike L.  
Director of Sales  
Wholesale  
Used the software for: 2+ years

### "BidJS Helps us to reach new customers"

July 30, 2024

5.0

Pros

Since implementing this platform on our site, our customer base has grown exponentially.

Cons

upload times during lot creation. Photos and files take a long time to upload and save, also changing page views / filters takes a really long time.

Review Source

Response from bidlogix

May 21, 2025

Hi Mike, thank you for your feedback – it’s fantastic to hear that your customer base has grown since joining BidJS! I appreciate you raising the issue around upload times and page navigation. As this isn’t something we commonly hear, I’ll reach out to you directly so we can look into it further and see how we can help improve that. Thanks again for sharing your thoughts – we really value your input.

AM

Alice M.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Friendly & Helpful"

July 29, 2024

5.0

We integrated BidJs into our current website ourselves, with little coding experience. The overall set up was relatively straight forward and easy to format to our own preferences, the BidJs team were great help throughout. The auction system is straight forward to use and has some good time saving features.

Pros

The staff at BidJs have been extremely helpful and friendly throughout the entire setup process and the following couple of weeks. The system is easy to use and works well with our website. Customers find it easy to follow and bid.

Cons

I could do with an integrated postage option on my auctions, and have had some teething issues with AuctionPay. Nothing really to write home about though.

Review Source

AB

ANDY B.  
USED PARTS ASSISTANT MANAGER  
Machinery  
Used the software for: Less than 6 months

### "WORTH A GO!!"

September 3, 2024

4.0

VERY GOOD PRODUCT FOR THE MONEY, EASY TO USE ONCE DONE ONE LISTING.

Pros

EASE OF USE,EASY TO USE ONCE DONE ONE LISTING. GOOD VALUE FOR MONEY

Cons

COULD BE SIMPLER FOR UPLOADING PCITURES WITHOUT HAVING TO RENAME

Review Source

Response from bidlogix

May 21, 2025

Hi Andy, thank you for the review. We're glad to hear you’ve found BidJS easy to use and good value for money. We're always looking to improve our platform so we really appreciate your feedback!

PL

Paula L.  
Owner  
Investment Management  
Used the software for: 6-12 months

### "Review"

February 18, 2020

5.0

I think you have a great product and we have had great support and building it into our website. Cindy has been my point person in my marketing manager who handles all of the technical side of it and I know that \[SENSITIVE CONTENT HIDDEN\] has been a huge help to her! If we can fix this registration process I do believe we can have a great deal of success with the auction software program. If not it will probably cause us to fall off at some point as we are struggling to have any profitability on it. We know from analytics that we are driving a tremendous amount of people to the site and that they are looking at the auction but our capacity to convert them to a registered bitter is poor.

Pros

The back end management and options for featuring products Both visually as well as copy

Cons

The customer registration is far too cumbersome for our customer base. Too many steps and a bit complicated for the non savvy user. All we really need is their email for billing purposes and that’s all I want them to be required to give. I’m ok with validating the email through an email sent to them but do not need mailing address, phone etc. Also, after validating, it should take them right to the auction page and they should be able to bid and be signed in already. Having to check the box and go back to that process again loses some of them and I’ve been told by many customers they just simply couldn’t get in. I also think it has to do with user name and password. So if the email is the username/password it will make it all that much more easier. The price of the items we are auctioning is not excessive therefore our exposure is not that large if we happen to get an email that is not good. I’m willing to take that risk.

Reason for choosing BidJs

After having the initial conversation it just sounded like it was the right fit for exactly what we were looking for. I like so many aspects of it, no one is more disappointed than me in our ultimate success in terms of getting people signed up and onto it. I also joined because of the Customerservice aspects of it. You have done what you said to a deal and they’re very responsive to our needs and questions

Review Source

GP

Gabriel P.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "More Costumization Please "

July 21, 2022

3.0

It's a good application with all the important features for our company. The functions are all running solid and we can rely on BidJs. Some features could be handled more specific regarding our needs Including missing option for customization from our side would make it almost perfect.

Pros

It's reliable and the design of the lot catalogue.

Cons

Not enough customization. The interaction with BidJS and the homepage are limited. Lot descriptions missing features to interact like in wavebid.

Alternatives considered

[Wavebid](https://www.capterra.com/p/133721/Wavebid/)

Review Source

RD

Russell D.  
Auction Manager  
Internet  
Used the software for: 2+ years

### "Bidjs"

February 9, 2023

4.0

Its been good to use and is still easy to use however nothing really seems to have changed in the years i have been using it for.

Pros

The Visuals while running auctions is great and is very easy to use, searching for things can be easy, Dashboard is easy to use, and support is great when needed.

Cons

Not enough reporting functionalityRemoval of bids is terrible and time consumingthe automatic cancelling of bids by the system is incorrect and shouldnt happen as it costs us as a company money when removing bids.

Review Source

Leslie A.  
jefe de tienda  
Defense & Space  
Used the software for: Less than 6 months

### "Una muy buena opcion de mercado."

January 9, 2023

5.0

Mi experiencia es muy buena me guto ya que es intuitiva por otra parte es muy economica y asi puedes ir bien siempre la recomendare y en la empresa de donde trabajo yo di la opinion para adaptarla a nuestras actividades.

Pros

Me gusta ya que estas subasta puedes programarla con un limite de tiempo es de tiempo, La opción de balanzas de medida me es muy útil ya que así puedo realizar mas de 1 o 200 subastas en cada dia es multi lenguaje por lo bien el cliente que vea una subasta va a estar bien ya que la herramienta se adapta a sus necesidades.

Cons

Actualmente no le encuentro pegas a ael producto asi estoy muy comodo la herramienta es muy versatil por lo cual apuesta a por ella.

Review Source

GG

Gabriela G.  
Project Coordinator  
Machinery  
Used the software for: 2+ years

### "Very easy to understand how to use it"

March 9, 2020

5.0

I use it every day at work and I really enjoy it.

Pros

I like that you can read what each bottom says, specially as there are so many, so I don't have to guess what each icon means while clicking.

Cons

My colleagues in Finance says it can be faster but I don't use the financial part of raising invoices. I only upload material for the auctions.

Reason for choosing BidJs

Management did and we are really happy with it.

Review Source

TH

Tom H.  
Director  
Machinery  
Used the software for: 2+ years

### "Flexible Customisable Software"

September 14, 2022

5.0

This product can be used by small and large organisations as is customisable and support is excellent.

Pros

Has most features for that you would find on software that is bespoke, easy to use and most importantly the data you generate from sales is yours.

Cons

Would be nice if the product automatically updated without need for bringing in programmers to modify website.

Review Source

DD

DANIELA D.  
Credit Controller  
Machinery  
Used the software for: 2+ years

### "Good software but could be improved "

March 12, 2020

4.0

I usually deal with customers queries and help them with their accounts

Pros

it's very easy to use, to navigate and to make any amendments when needed for customers

Cons

Features like data exporting and account registration could be improved

Review Source

VR

Verified Reviewer  
Client Services Manager  
Fine Art  
Used the software for: Less than 6 months

### "I use this software everyday to host live webcast auctions for a number of top auctioneers. "

April 6, 2018

5.0

Allows auctioneers t easily expand into the growing internet bidding market without the fuss and cost of developing a platform yourself.

Pros

A fantastic white label live bidding platform thats easy to instal and skin for you r own website and comes with a fantastic support and development team.

Cons

Honestly can't say I've found fault with it yet. It does exactly what I need it to do. Anything I'm not sure about is answered by the support team very quickly.

Review Source

GK

Gülfidan K.  
Managing Director / Founder  
Fine Art  
Used the software for: 6-12 months

### "Very Pozitive"

March 25, 2021

5.0

We were able to find the best solution by whenever compromise (Especially by turkish translations ).

Pros

I get what i’ve expected. Exactly what i was looking for.

Cons

.The admin panel is stil only in English .Some missing parts to be translated in the real webpage of the user / to be improved by.

Alternatives considered

[Webtron Online Auction](https://www.capterra.com/p/159173/Webtron-Online-Auction/)

Reason for choosing BidJs

Quick Respond Better pricing Follow up

Review Source

GD

Gil D.  
art consultant  
Arts and Crafts  
Used the software for: 6-12 months

### "Easy to implement software"

February 13, 2020

4.0

What i mostly appreciated since we decided to use the software is the support of the Bidlogix team.They always provided help and started working on the issues we encountered very quickly.Hats to the support team.

Pros

Easy implementation.As an administrator, i find it straightforward and easy to use the software.I can set up an auction in no time.

Cons

Some features were missing at the time we started using Bidlogix (like credit card verification).

Reason for choosing BidJs

1-Software company is in England which is close to France . If we had choosen a software from USA or Asia, time difference would have been hard to cope with during implementation (cause we actually had technical problems during implementation) 2- Clear price scheme and competitiveness of offer.We had no surprises at any time.

Review Source

JD

Jodie D.  
Web Developer  
Online Media  
Used the software for: 6-12 months

### "Great product backed up with am even better team"

February 18, 2020

4.0

Great experience so far, the team are helpful with any queries and work hard at fixing and bugs found.

Pros

It's easy to use and set up, styles are fully customisable which helps users keep familiar branding. The team really want to drive this product forward.

Cons

Reliance on some old technologies, I know the team are working hard to rectify this and make it better but right now it's a little out of date.

Review Source

EW

Emma W.  
Marketing  
Real Estate  
Used the software for: 2+ years

### "BidJs Review"

November 22, 2022

5.0

Great product

Pros

White flagging users, Ease of use, great support

Cons

It's quite rigid, we can't change too much

Review Source

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