# Leonardo247 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Leonardo247 the right Maintenance Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175392/Leonardo247/reviews --- Leonardo247 4.4 (26) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Leonardo247 Ease of use 3.8 Customer Service 4.7 ## Pros and Cons in Reviews LC LeAnn C Senior Regional Manager Real Estate, 201 - 500 employeesUsed the software for: More than 2 years. “Difficult for smaller groups who may not have dedicated team members for the task.“ March 21, 2023 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kelly M. regional training manager Real Estate Used the software for: 2+ years ### "Great product" June 23, 2023 5.0 Pros Keeps teams organized. Alerts team for upcoming expiring contracts, certificates, licenses, etc. Support team is awesome. Customizable. Cons I am satisfied with the performance of the product. Review Source TS Tina S. President Real Estate Used the software for: 1-2 years ### "View from the Top..." March 25, 2023 5.0 As the President of our company I feel I am able to better trust the system of the day to day at the sites due to the Leo platform. We all want to believe in our team but it all comes down to risk management! Pros We benefit most from being able to add the workflows for our preventative maintenance action items. We manage over 40 properties, and each has its own nuances. We are able to easily track within Leo to make sure nothing is overlooked. This is critical in our industry due to employee turnover or oversite changes as our business changes and grows. Cons From the executive level I depend on our team to oversee the software is being properly implemented and utilized at the sites. Since I don't use it day to day it makes it harder to maneuver but this would be a comment for any platform we use. Reason for choosing Leonardo247 The Leo team made me feel like my company and team members would be part of their family which I find most important in our industry. We can all just be a number. Nearly 2 years later I still feel the same way. Review Source SS Shannon S. Special Projects Real Estate Used the software for: 1-2 years ### "Would like to see more functions and availability to reports" June 22, 2023 3.0 I appreciate it. I would like there to be a some sort of verification such as pictures required of pool chemicals being checked. Something to ensure the team members are just clicking the work is completed when it actually is not. Pros That it exists without having to create a report in Excel. Cons I can't run the reports I want to see myself. Reason for choosing Leonardo247 Renewing: it's already in place, I don't have to recreate the wheel and use a manual system. Review Source VR Verified Reviewer Community Manager Real Estate Used the software for: 2+ years ### "Perfect for Risk Management" May 11, 2023 4.0 Overall Leonardo is wonderful. Pros The daily and monthly tasks keep my team on track. The audits and risk management assessments are an important piece that keep our properties running smoothly at all times. We love leonardo247 Cons The app functionality is a bit choppy and we run into issues with some work not saving. Review Source SB Sarah B. Sr Dir Operations Real Estate Used the software for: 2+ years ### "Task Manager's Answer to getting it done" August 17, 2023 5.0 Positive - took a little too long to get going but that could have been our problem. Pros Reminds you to do the things you might forget otherwise, not just the daily stuff, but the periodic weekly, monthly, quarterly etc items that if you forget can cause you alot of trouble Cons Nothing that wasn't self inflicted by our company's settings. It would be nice for the program to use a little AI Intuition. Review Source CF Christopher F. Risk Manager Real Estate Used the software for: 1-2 years ### "Leonardo247 review " June 30, 2023 4.0 It's better than using Google Forms. Pros It's better than using Google Forms. Cons Creating reports isn't as intuitive as other enterprise suites on the market. I spend way too much time clicking on things to find out what it does. Reason for choosing Leonardo247 No idea Review Source MS Morgan S. Property Manager Real Estate Used the software for: 1-2 years ### "The chore chart" May 11, 2023 4.0 Overall, I enjoy working in Leonardo. Not a very hard product to use, once you know what you are doing. Pros We call it our "chore chart" in my office. It helped us remember tasks that may sometimes fall to the back of our minds, if we are super busy. It also helps keep the team accountable, if used correctly. Cons Some tasks reflect multiple times and I cannot remove them without "permission from my manager". Size of some of the reports. Would be helpful if reports were more custom to the property. Review Source LT Lisa T. Director of Operations Support Real Estate Used the software for: 1-2 years ### "Increases Productivity and Time Management" March 21, 2023 5.0 Pros Our team has found the maintenence component most impactful, inclusive of work orders, risk management, and inspections. Cons Since we had not used a software of this type in the past, it took some time to get our team on board and using the product as intended. Review Source AB Angela B. VP of Operations Real Estate Used the software for: 2+ years ### "Game Changer" March 25, 2024 5.0 Pros Implementing Leonardo247 has drastically reduced our labor. We no longer need to track our license and permit renewals on Excel spreadsheets manually. We can now quickly track down our monthly and quarterly site inspection reports and have the ability to view all required documents in one platform. Cons To date, there is nothing I am unhappy with. Review Source KR Katie R. Ancillary Performance Manager Real Estate Used the software for: 2+ years ### "Leo - A great way to manage and track property management tasks" March 21, 2023 5.0 Great - I have now used Leo for two companies and it has been successful at both companies Pros How easily we can update tasks, think through the cadence of the requirement of tasks and have users of all levels have responsibility in the system Cons I would like to be able to color code certain items that at workflows, for example turn Incident Reports red to green until the are fully submitted because our teams tend to leave a lot of incomplete IR workflows open Review Source UT Ursula T. Community Director Real Estate Used the software for: 1-2 years ### "Great due diligence software" June 6, 2023 4.0 Pros Leonardo's reporting system is easy to use and holds employees accountable and on schedule. Cons The capital expense form is repetitive with vendor information and could be simplified to use the first vendor as the first bid. Review Source DK Deborah K. Community Manager Real Estate Used the software for: 1-2 years ### "Great database to record day to day tasks, duties, and overall property management" June 22, 2023 5.0 Day to day property management Pros The daily task reminders are great! We love Leonardo! Cons Pulling reports can be a bit cumbersome. Review Source mS mario S. Service supervisor Real Estate Used the software for: 6-12 months ### "Esteban Park " March 21, 2023 5.0 Easy to use, fast , convenient saves trees and organize. Pros How easy it can be to manage pool logs. the fact that Leonardo is paper less is awesome because its helping by reducing paper use. Cons The need to be entering a code every time you log in.password should be enough. Review Source ZB Zeke B. Vice President Real Estate Used the software for: 6-12 months ### "Needs Improvement" May 10, 2023 3.0 The customer side is great but the user experience is underwhelming. It should not require a lot of time to lears. Pros The sales pitch. It promised to do great thing but the navigation is not user friendly Cons The actual interface in a language foreign to the industry. For us compliance is completing time by the required date, not by the end of the month. Lack of item finding. Lack of reports. Lack of BI Reason for choosing Leonardo247 Wanted a simplified solution to ensure preventative maintenance took place. Review Source CW Crystal W. Regional MAnager Real Estate Used the software for: 6-12 months ### "Multi-family must have " March 6, 2023 5.0 The "to-do" task list has been a lifesaver when managing multiple sites and teams. This helps to ensure that all sites are completing assigned tasks as needed. Pros I like the "to-do" list that can be created and tailored to fit the needs of your company. Cons I would love to see the incident reports individually have the capability of being titled. Review Source LS Latoia S. Property manager Management Consulting Used the software for: 6-12 months ### "Decent platform " June 22, 2023 4.0 I have used it twice with 2 different companies. The 1st was very poor due to the rollout of the software and was extremally difficult. The 2nd go around was deffently a better experience and I believe it is due to the support you have on the backend. Pros I like that the reports can go directly to who should receive them. Cons The app is a little hard to use if you are not familiar Review Source JM Jeremy M. Director of Maintenance Commercial Real Estate Used the software for: 2+ years ### "Leo247" August 25, 2023 4.0 Pros Ability to customize forms and create inspections. Cons User interface for those who are less tech savvy Review Source CW Charlotte W. CEO Real Estate Used the software for: 6-12 months ### "Mixed review " March 21, 2023 2.0 Pros Inexpensive and pretty basic for daily incident reporting or checklist compliance Cons Not dynamic - doesn’t integrate with other software and it’s tough to find data once in the system. Review Source RG Robbi G. Regional Manager Real Estate Used the software for: 6-12 months ### "On our way!" May 10, 2023 4.0 This is a great tool to track the onsite team's progress. While we are still working through the bumps, we are now well on our way! Pros I like that this product provides one place to gather/store all of the onsite reports. It's like a "one-stop shop". Cons We have found that onsite teams don't like to use their personal devices for data input. We are working on a solution but until that is resolved, our teams are not fully utilizing the program. Review Source LC LeAnn C. Senior Regional Manager Real Estate Used the software for: 2+ years ### "Great solution for preventative maintenance " March 21, 2023 5.0 Pros This product has allowed us to streamline and easily track preventative maintenance, risk management and unit inspections. Providing clear transparency to ownership. Cons Set up takes a long time and effort. Difficult for smaller groups who may not have dedicated team members for the task. Review Source MC Marcos C. Operations M Real Estate Used the software for: 1-2 years ### "Leo" March 21, 2023 5.0 Overall very good. Pros Easy to operate and teach to other how to use it. Cons There is a delay at time with reporting. Reason for choosing Leonardo247 none Review Source PD Parchenney D. Senior Management Coordinator Real Estate Used the software for: 1-2 years ### "Overall great product" May 1, 2023 5.0 Overall I like the product, but could use a few tweaks. Pros The look of the final product when downloaded into a report. Cons It is very difficult to locate and print reports. Instructions are not very clear. Review Source JK Joseph K. CIO Real Estate Used the software for: 2+ years ### "Nice product but not integrated" June 22, 2023 5.0 Experience was great Pros Ease of use is key. Everyon ehad a real easy time Cons Integration with our LOB property management software Review Source CC Carla C. IT Project Manager Real Estate Used the software for: 6-12 months ### "Great experience with Leonardo247" May 16, 2023 5.0 Pros Leonardo247 gives us a valuable tool our team members use daily. We are easily able to track usage via dashboards and reports. Our experience with \[sensitive content hidden\], has been exceptional. We really feel like we have a partner in Leonardo247. Cons All of our feedback using the tool has been heard by Leonardo247 and they are glad to help us with optimizations. Review Source SR Stephanie R. Marketing Director Real Estate Used the software for: Less than 6 months ### "Process Improvement!" May 11, 2023 4.0 Pros So far, Leo has helped automate and elevate daily operational procedures. More to add as we move forward, but so far, the steps that have been implemented have gone smoothly and the LEO team has been a great help in the process. Cons Right now, the COP process is not where we would like it to be, but still discussing ways to work together on it. Review Source Similar Products Featured