# Coachmetrix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Coachmetrix the right Mentoring solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176721/Coachmetrix/reviews --- Coachmetrix 5 (12) [View alternatives](https://www.capterra.com/p/176721/Coachmetrix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Coachmetrix Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John W. Co Founder Professional Training & Coaching Used the software for: 2+ years ### "A fantastic tool for supporting coaching ROI" February 4, 2019 5.0 Demonstrating ROI on a coaching relationship is critical. This tool creates a simple platform to provide feedback and feedforward and simply measure progress. Pros This tool simplifies ongoing interaction between coach and coachee and more importantly, allows for continual monitoring of coachee progress and ROI. Cons Like any new software package, getting the client used to the format and interaction as well as getting it past some large corporate firewalls takes some up front effort. Granted, this effort is minimal and only relevant in the initial stages of the engagement. Review Source BA Bill A. CEO Hospital & Health Care Used the software for: 6-12 months ### "Bringing the Coaching Team Together" April 28, 2021 5.0 My overall experience with Coachmetrix has been excellent and I highly recommend it. Pros What I like most about Coachmetrix is the ability it provides all of our coaches to have a place to come together and connect with their clients. It provides a 'home' to archive articles and videos and it helps me oversee the coaching process. Cons One thing I have asked to be changed is that notices go out to clients from Coachmetrix instead of me or one of my coaches. Coachmetrix is working on changing that function. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Reason for choosing Coachmetrix Coachmetrix was created by \[SENSITIVE CONTENT HIDDEN\], and executive coach, so he understand an executive coach's needs. Review Source JB Janelle B. Owner Professional Training & Coaching Used the software for: 1-2 years ### "Impressive " August 7, 2020 5.0 I was looking for an EASY way for my physician clients to be able to provide guidance for each other. These folks don't have time and I was reluctant to send yet another email into their overflowing inboxes. My clients appreciated getting the perspectives of others and thought it was easy to both log into and navigate. It is a pretty slick system! Pros It is super intuitive software, and I don't love playing around with these types of systems. I needed something that would be easy for me, as well as my team of coaches to use. I also needed something that would not be a burden on my clients to access. We have experienced ease in everything, from figuring out how to influence a supporter to open the pulse round email all the way to troubleshooting any minor issues that came up with \[SENSITIVE CONTENT HIDDEN\], who has been incredibly responsive and wonderful to work with! Cons I would love to be able to bring together a graphical visualization of several cohorts in the same year, so we can combine all line graphs to provide my corporate clients with an idea of how things have gone. That functionality is very close with last year's improvements, but not quite there just yet. I don't imagine that need is common and the other functions serve most coaches quite well. Review Source GML Guillermo Mendoza L. Executive Coach Management Consulting Used the software for: 2+ years ### "Great leadership development tool." April 25, 2019 5.0 Great support, very responsive and most important taking action on customer's feedback to continue improving the tool. Pros \- Pulse feedback allows clients to receive periodic input from key stakeholders and make adjustments in their action plans. - Central repository of all content information for the coaching process. - Great way to distribute additional resources or assignments for groups of people attending workshops. Cons A couple of times I had lost my coaching notes because of not being online when trying to save them or minor glitches. Over the last two years I have seen the software to become more robust and solid. Review Source JC John C. President Construction Used the software for: 6-12 months ### "Highly Effective Consulting Software" May 28, 2021 5.0 Their support and Master Classes has been exceptional. Pros Coachmetrix is user friendly and easily implemented and integrated in my clients business. Cons This software meets all the needs of my company and my clients. I have not found any issues to this point. Alternatives considered [CoachAccountable](https://www.capterra.com/p/156610/CoachAccountable/) Reason for choosing Coachmetrix Easy of use and value added. Review Source JWS John W. S. CEO Executive Office Used the software for: 1-2 years ### "A Great and Versatile Platform" August 11, 2020 5.0 Exceptional customer service and a robust, flexible platform. Pros It is simple to use and versatile. I can manage all of my coaching engagements, assign coaches to certain clients, and manage on line learning activities. Cons It is a bit less "slick" than other platforms and that is OK with me. I don't need a platform to do EVERYTHING for me. Review Source Cristina Marcano L. E-Coach Senior ILC Academy Professional Training & Coaching Used the software for: Less than 6 months ### "Evaluate Executive Coaching with Coachmetrix" January 30, 2019 5.0 Pros Leadership and coaching. All together in this wonderful system. One of the things I like is that cloud storage allows me to access information at any time and on any device. The mere fact of being endorsed by Marshall Goldsmith and Sal Silvester, indicates that it is an effective system. Undoubtedly, it is an innovative evaluation tool for executive coaching and leadership. In addition you can clearly see the progress and the impact that your training has had with graphics and visuals that show the performance of those who use it. Cons Nothing to comment as negative, to the contrary I recommend it. Review Source JJ Jan J. Executive Coach & Facilitator Management Consulting Used the software for: 2+ years ### "Great Tool for Coach and Leader" February 4, 2019 5.0 Coachmetrix saves time, engages clients, creates a structure for the coaching experience, provides a user-friendly communication platform. Pros It's a one-stop shop for a coaching engagement. The leader and the coach can easily find discussions, resources, etc. that have been used throughout the coaching experience. Coaches save time by creating Resources that can be used for more than one client. Easy-to-use. Engages leader, coach, and sponsors. More useful features are being added all the time. Cons Onboarding process could be more comprehensive. Review Source SS Susan S. Industrial Psychologist Human Resources Used the software for: 2+ years ### "Coachmetrix Enhances my Services to Clients" August 14, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] and his team share their experience and tools to help you build your business. They connect you with other professionals in order to build a learning community around the use of Coachmetrix. I am so grateful that I found them. Pros This software is so easy to use and it offers my clients a full solution of customized coaching tools. The assessments are easy to use and my clients have gained a great deal by going through the process. They are constantly improving the tool as asking for our feedback. I really appreciate the way they partner with you. Cons No major components are missing in the tool. Review Source JC JAMES C. President Management Consulting Used the software for: 2+ years ### "Phenomenal Tool" August 14, 2020 5.0 Has been very positive both from my coaches and my clients. Pros The logic behind its design makes it an easy tool to use. The constant evolution of its features and benefits makes it a great tool to have access to. Simplicity is one of my key values and this one sits at the top of that list! Cons Cost escalation, but I like the fact that I can turn coaches on and off Review Source sS scott S. CEO Financial Services Used the software for: 6-12 months ### "Excellent Platform for Executive Development and Coaching " April 28, 2021 5.0 I rely on Coachmetrix every week to keep my executive development and coaching practice focused on continuous improvement for my clients and my ability to serve them. Pros \* Ease of Setup \* Ease of Use \* Customer Service \* Growing Peer Support Community & Resources Cons \* Would love to see recommendations for client enrichment opportunities Review Source JW Jody W. Executive Coach, trainer Education Management Used the software for: 2+ years ### "Coachmetrix" February 3, 2019 5.0 I use this tool to add depth to my leadership programs. Pros I found this tool very easy to use and helps clients stay accountable and shows us behavioral changes happening in real time. As a coach, it helps measure the ROI with clients and easily tracks progress of leadership programs. Cons Not enough people use it long term. I think the long term benefits outweigh the short term. Review Source Similar Products Featured