# Local Siren Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Local Siren the right Social Media Marketing solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177987/Local-Siren/reviews --- Local Siren 4.8 (9) [View alternatives](https://www.capterra.com/p/177987/Local-Siren/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Local Siren Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eugene G. Digital Marketing Manager & IT Manager Medical Practice Used the software for: 6-12 months ### "A real time saver and value add" April 29, 2019 5.0 Excellent product. Great to help catch negative reviews before the review goes public. Excellent time saver in regards to web reputation. Pros Ease of use and effectiveness. It encourages end users to leave reviews critical to social media marketing. Cons price. lol. It's a little hefty for small SMB businesses but still it's got greater value. Review Source Response from Local Siren September 18, 2019 Thanks, Eugene. You really know your stuff when it comes to SEO. Thanks for your insight and loyalty. Glad to partner with your organization. daniel V. Ingeneria mecanica Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Ahorra tiempo con LOCAL SIREN" June 23, 2024 5.0 Excelente he mejorado el rendimiento con los clientes de mi empresa, tanto en comunicacion como en creacion de datos Pros Excelente porque permite una base de datos de opiniones positivas, negativas modificarlas en tiempo real, ademas de crear respuestas automatizadas, ademas es compatible con facebook y google Cons No es muy conocido aun, no todos tienen aceso a el, realmente no es caro me parece un precio justo Review Source JE John E. VP. Digital Marketing Business Supplies and Equipment Used the software for: 6-12 months ### "Best Reputation Management Software Yet!" August 24, 2018 4.0 Convuent allows us to easily collect and manage feedback from our clients. The platform also provides our team with an easy to use reporting dashboard with insights and analytics to make sense of all the collected data. Pros Very easy to set up. I was able to get feedback from my customers within 30 minutes. I am able to see how my business looks online in real-time, which saves my staff time having to search and look everyday to see if there is a review we may have missed. I have used a few different platforms over the last few years and paid much more. Really didn't need all the extra bells and whistles and didn't want to pay for what I wasn't going to use. We have seen a positive return on the investment as new clients tell us they found us from the reviews on Google and Yelp. The support is excellent too! Cons As a main user of the platform I wish there was a way to be able to use the MMS feature to send out reminders for my customers to leave feedback once I send out the initial request. Also, would like to be able to have the platform in Spanish for some of my clients. Review Source Response from Local Siren August 29, 2018 Hi John, Thank you very much for your feedback. Regarding your response, the platform does in-fact send out reminder MMS messages automatically if one of your customers does not initially respond to the first request. Please give us a call so that we can make sure you have tis set up on your MMS/email feedback sequences. Kind regards, Convuent MD Melissa D. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great easy to use platform for my practice!" November 5, 2018 4.0 We had difficulty getting our patients to leave us feedback on google and Yelp. We would ask, even sent emails with their appointment reminders to leave us feedback. The process was broken. With Convuent, it is so much easier to send a feedback request, via text, to our happy patients and the response rate is overwhelming! Customer support team is awesome! Pros We have been using Convuent for just over four months and I have to say I am pleased with the results. Not only does it help us collect feedback from our patients in real-time, but it also monitors other review sites like facebook, vitals, healthgrades, and google, then pulls those reviews into one dashboard. Previously, our staff would have to check each of those sites on a regular basis for new reviews. We are currently sending all feedback requests through OpenDental and our patients receive a text message immediately at the end of their vist, right when we ask them. This is great! Cons I do not have anything negative to say about the software. We have had a very good experience using the platform so far. Review Source Response from Local Siren September 18, 2019 Hi Melissa, Great feedback and thank you for your business. Convuent makes it super easy to collect feedback via SMS from your patients as soon as their visit is completed. No more emails. SMS has a 92% conversion rate, and with Convuent your message is guaranteed to be delivered on time. KL Kimberly L. Director of Sales & Marketing Construction Used the software for: 1-2 years ### "Positive Change" March 19, 2020 5.0 Pros Very quick ROI, ease of use and over all visible growth in our company after consistent use. Cons I wish we knew about Convuent sooner. A software like this would have help us in our earlier years. Review Source Response from Local Siren October 1, 2020 Thank you for your feedback Kim. DP David P. dentist Health, Wellness and Fitness Used the software for: 6-12 months ### "Convuent On line patient reviews" March 6, 2019 5.0 On line reviews from patients very good. Customer service has been best ever! Pros Ease of use with adjustable features to customize Cons Not sure sometimes where the patient wrote their review. Like was it google or facebook? Review Source Response from Local Siren March 12, 2019 Thanks for your feedback David. Let's set up a call this week to discuss how you can easily identify the correct source of each review. JK Jeff K. SVP Marketing Information Technology and Services Used the software for: 6-12 months ### "Sound solution, easy and accurate" February 25, 2019 5.0 Pros Working with the Convuent was simple and efficient. Cons Not knowing about it sooner. Glad we found it. Review Source Response from Local Siren September 18, 2019 Hi Jeff, Thanks for providing your feedback. I am really glad to learn that CertFocus is having great success by leveraging the Convuent platform for collecting feedback from your Risk Management clients. Also that you went from 20 reviews to 276 reviews in only 3 months. That's great! JC James C. Owner Environmental Services Used the software for: Less than 6 months ### "Excellent Company" February 26, 2019 5.0 Great customer support, very helpful in implementing program and always answers questions right away Pros Very easy to use and very well put together Cons Can not complain about the program, customer support always helps with any issues Review Source Response from Local Siren March 12, 2019 Thanks for the great feedback Jim. Love helping you and Anna out anytime! DS Dorian S. Ceo Marketing and Advertising Used the software for: Less than 6 months ### "Great product" March 18, 2020 5.0 Excellent Pros Very helpful and a lot of great features Cons Sometimes forgetting about it, great but I’m not the most technical guy on the planet Review Source Response from Local Siren October 1, 2020 Great to hear that the platform is working out for you Dorian. Thank you for your feedback. 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