# GuavaHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is GuavaHR the right Internal Communications solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183338/guavaHR/reviews

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GuavaHR

4.9 (26)

[View alternatives](https://www.capterra.com/p/183338/guavaHR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of GuavaHR

Ease of use

4.9

Customer Service

5.0

## Pros and Cons in Reviews

Kristi U

HR ManagerElectrical/Electronic Manufacturing, 201 - 500 employeesUsed the software for: 6-12 months.

“One of the first things we noticed was how intuitive and easy to navigate the platform is.“

June 21, 2024

MK

Mari-Liis K

Head of HRLogistics and Supply Chain, 201 - 500 employeesUsed the software for: 1-2 years.

“We do not have an interface with HR software, therefore managing joiners and leavers is a bit of work.“

June 25, 2024

EL

Eneli L

HRMBuilding Materials, 201 - 500 employeesUsed the software for: 1-2 years.

“Guava HR has really improved our communication to and between our employees. And the customer support is super! Plus, they are always improving GuavaHR!“

February 21, 2022

PV

Piret V

Turundus- ja kommunikatsioonispetsialistFacilities Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Customer support is very fast, always get the solutions to our questions and problems.“

February 11, 2022

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kristi U.  
HR Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "User-Friendly solution"

June 21, 2024

5.0

Pros

Guava HR has truly revolutionized the way we handle human resources. From the user-friendly interface to the robust set of features, Guava HR has exceeded our expectations in every way. One of the first things we noticed was how intuitive and easy to navigate the platform is. Even those who are not tech-savvy quickly adapted to the system, thanks to its clean design and clear instructions. It has streamlined our HR processes, improved efficiency.

Cons

Enhancing the mobile app to include all desktop functionalities would greatly improve the user experience.

Review Source

KV

Kärt V.  
Administrator  
Civic & Social Organization  
Used the software for: 2+ years

### "A great tool for volunteer engagement and internal communication"

March 3, 2023

5.0

We have been using GuavaHR for over 3 years now and are very satisfied. Currently, this is the only communication tool we use to share information with our volunteers. We can finally see what information they are interested in and this helps us keep all the information up to date. A great way to separate important information from less important.

Pros

It's extremely easy to use and can be used at any age. In our case, in addition to internal communication, calendar, groups and documents features are the most valuable.

Cons

We would like to see more gamification features.

Switched from

[Email List Validation](https://www.capterra.com/p/171582/Email-List-Validation/)

Emails are outdated. We needed better solution to communicate and engage with members. Engagement is one of the biggest challenges in voluntary organizations.

Review Source

MK

Mari-Liis K.  
Head of HR  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "like FB for companies"

June 25, 2024

4.0

It's convenient, easy to use, mobile friendly

Pros

Easy and fast set up. Automatic translation of the posts is the best function as our staff speaks different languages and it was major time consumption to translate everything into 3-4 languages.

Cons

If post includes a photo, then it only comes in one size. Occasionally would like to view a smaller photo. We do not have an interface with HR software, therefore managing joiners and leavers is a bit of work. Will change that last part soon.

Review Source

EV

Erkki V.  
head of community  
Civic & Social Organization  
Used the software for: 6-12 months

### "A good simple tool for managing internal communication "

August 19, 2022

5.0

Pros

A good solid platform. Has all the necessary functionality for creating employee/network engagement. Really easy to use. No technical issues at all so far (e.g. the platform has never been down so far). So far the support has been excellent with Guava customer rep checking in regularly regarding how the use of the software is going. Also proactively proposing tips to improve the use of the software (e.g. how to increase user engagement on the platform).

Cons

Some non-critical features are a bit uncomfortable to use, but as customer support is excellent I know the Guava team is already working on those.

Alternatives considered

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

Reason for choosing GuavaHR

Very personal customer support, ease of use, price.

Review Source

VR

Verified Reviewer  
HR specialist  
Retail  
Used the software for: 2+ years

### "Best platform for communication"

June 22, 2024

5.0

Simple, fast, with great user support. Always working and up to date.

Pros

Quick and easy way to reach the employee.

Cons

Sending personal instant messages could be an option.

Review Source

Sandra G.  
Project Manager  
Legal Services  
Used the software for: 1-2 years

### "Enhancing Organizational Connectivity Through Guava"

June 21, 2024

5.0

Guava is our company's first internal communication platform and we have been using it successfully for over a year. Thanks to Guava, we can share information faster and more conveniently within the office. Guava has been well embraced by our employees – the vast majority of them use the platform on a daily basis.

Pros

User-friendly Interface: The platform is easy to use, with an intuitive interface that allows new users to quickly adapt without extensive training. Reliable Support: Prompt and effective customer support helps in quickly resolving issues. Mobile Compatibility: The availability of a mobile app ensures that employees can stay connected and continue their work from anywhere, which is especially useful for remote workers.

Cons

We have always been able to get a quick working solution to any shortcomings.

Review Source

KK

Kristel K.  
HR Business Partner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Highly recommend"

June 27, 2024

5.0

Pros

Easy to use, without disturbing hidden buttons/possibilities. You will see what you will get.

Cons

Messenger possibility. This would move our employees, who will chat in messenger to use Guava more.

Review Source

PM

Petras M.  
P and O business partner  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great tool for internal communication"

June 21, 2024

5.0

Pros

User friendly app. Easy to access via phone or PC. Guava helps us to reach all employee.

Cons

It is new quite new product, I know that they are developing it very fast, and all features which are missing, soon will be implemented.

Review Source

Laura H.  
Communications and Sustainability Manager  
Food Production  
Used the software for: Less than 6 months

### "The best tool for internal communications"

June 13, 2024

5.0

Pros

This is not linked to work e-mail addresses for Microsoft accounts. Built-in translator tool, same message automatically translated to preffered languages.

Cons

Notification settings, the pre-settings could be less notifying

Review Source

VR

Verified Reviewer  
Marketer  
Real Estate  
Used the software for: 1-2 years

### "Simple and intuitive"

June 13, 2024

5.0

Pros

It´s very simple and user friendly, even our older employees use it without any problems and overall response for the platform has been great.

Cons

Sometimes I have ideas and problems to solve, but don´t know how to do it correctly on the platform, but GuavaHR team always finds a solution.

Review Source

JM

Janno M.  
Head of HR  
Construction  
Used the software for: 1-2 years

### "GuavaHR review"

June 13, 2024

5.0

Pros

Flexibility and the presence of a translation robot.

Cons

Some features are not customizable.

Review Source

JK

Jelena K.  
kontoriassistent  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "I like using Guava. It is very easy to make posts and convey information to people. The phone app also works well."

June 26, 2024

5.0

Pros

It is very easy! enjoy viewing on your phone

Cons

The phone does not have access as an administrator, this is a minus

Review Source

OK

Oliver K.  
Member of board  
Wholesale  
Used the software for: I used a free trial

### "Good app for connecting employees with the firm"

June 27, 2024

5.0

Getting people who are not checking emails regularly connected and informed can be a challenge. GuavaHR can help

Pros

Flexible tool and also team behibd it are responsive

Cons

Nothing to bring out, as the solution is continuously developed it will keep adding features over time

Review Source

KT

Kati T.  
HR manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Keep your employees engaged through quick information sharing."

June 13, 2023

5.0

Pros

The most effective way is to use Guava HR for the transmission of such messages and information, which must reach every one of your employees at any moment.

Cons

I'm having trouble answering this question.

Review Source

AO

Annika O.  
HR and Sustainability Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great internal communication and engagement tool"

June 28, 2022

5.0

Pros

The intuitive, easy to use setup and everyday use. GuavaHR has grown a lot since we first started using it, they are always developing something new and exciting and searching for ways to make the employee experience better. We love the in-built translation, since for us the biggest struggle with previous solutions was the translation of the content into 3 languages. Contributing is really easy, onboarding as well, we can reach all our employees easily and maintain the relaxed, informal culture we have in our company. The team in guava are superfriendly, available and helpful.

Cons

We only miss some really minor details: like a sad smiley and the option to edit the text in colors, but otherwise, everything works really well. No cons actually from our side at all.

Review Source

KK

Kätriin K.  
HR manager  
Medical Practice  
Used the software for: 2+ years

### "Helpful tool for internal communication"

August 30, 2022

5.0

Pros

GuavaHR is very easy to use for everyday users as well as for administrators. Implementation of the programme was convenient and went smoothly. Employees got used to the system quickly and now use it on a daily basis to share important information or feedback. Guava team has also been really helpful.

Cons

Some functions could be a bit more user-friendly, but they are definitely not critical and doesn't affect the usage that much.

Review Source

EL

Eneli L.  
HRM  
Building Materials  
Used the software for: 1-2 years

### "Best for communication"

February 21, 2022

5.0

Guava HR has really improved our communication to and between our employees. And the customer support is super! Plus, they are always improving GuavaHR!

Pros

Perfect tool to connect all your employees at once very fast. Everyone knows what is happening and is able to comment or ask questions and give feedback.

Cons

Older people, who are not so accustomed with technology, need some help at first.

Review Source

ML

Marion L.  
Communications Specialist  
Environmental Services  
Used the software for: 1-2 years

### "It's like the company's own Facebook"

August 25, 2022

5.0

Pros

GuavaHR is very easy to use for both administrators and regular users. It helps to keep employees informed about operational information, ask for feedback, make events and entertaining challenges and thereby engage employees even more (this was especially important during the lockdown). It also helps to remember birthdays and work anniversaries and create e-learning opportunities. We are very happy with Guava and the team behind it.

Cons

We have sometimes missed some specific or a bit more advanced features , but the GuavaHR team is always ready to hear our thoughts, search for solutions together, and discuss additional development opportunities.

Review Source

JP

Jelena P.  
HR Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Easy and quick"

November 26, 2021

5.0

Pros

It is very easy to use and helps to reach every employee.

Cons

It's easy to get addicted to it :) We like everything.

Review Source

RK

Rūta K.  
HR manager  
Warehousing  
Used the software for: 1-2 years

### "Constant communication with employees is mandatory"

January 31, 2022

5.0

Guava is one of the simplest software in an organization for good communication. People can choose how they want to use GuavaHR on their computer or phone. It's easy to create news and write comments. It’s amazing how quickly employees can be introduced to what’s going on in the organization.

Pros

People can choose how they want to use GuavaHR on their computer or phone. It's easy to create news and write comments.

Cons

I think it will be great to have a messenger function.

Review Source

KL

Kairi L.  
HR Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great people engangement platform"

August 30, 2022

5.0

Pros

Perfect two-way internal communication tool - quick way for company to share information with pictures. Easy way for users to engange, give feedback, comment and react. It has different features, you can customize however it suits you. Usable on web and mobile app. Great customer support.

Cons

GuavaHR has been constantly developing the features to make the user experience better.

Review Source

MV

Merje V.  
Employer Branding and Internal Communication Specialist  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "A quick access to the information you need - anywhere and any time"

February 6, 2023

4.0

We have been using GuavaHR for 2 months and are very satisfied with the result so far. We are really proud that the % of the employees who joined the platform is very high and by seeing how actively our people are using this platform its like a proof for us that such communication platform was very much needed.

Pros

A easy to use, comfortable and customer-friendly platform for internal communication. Accessible both, via online and mobile phone which we carry with us almost anytime and anywhere the whole day.

Cons

From the customer point of view it is good that GuavaHR is not 100% finished product but its growing and developing together with its customers and their needs. There are certainly some functions which could be more convenient and some functions which are missing at the moment.

Review Source

LE

Lisanna E.  
Recruitment project coordinator  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Good communication channel"

February 8, 2023

5.0

Guava's customer support is top-notch - professional, fast and friendly. Thanks to Guava it's easier to keep employees informed about what's happening in the company and share important materials with them.

Pros

GuavaHR is very simple and easy to use. Both mobile and web app work without any problems.

Cons

No direct message function.

Review Source

PV

Piret V.  
Turundus- ja kommunikatsioonispetsialist  
Facilities Services  
Used the software for: 1-2 years

### "Stell Eesti"

February 11, 2022

4.0

Pros

Gauva's team is very dedicated and provides the service according to its customers needs. Customer support is very fast, always get the solutions to our questions and problems.

Cons

Guava is user friendly for everyone. Rather, the problem is how to involve employees to join and be more active :)

Review Source

HA

Helena A.  
HR manager  
Furniture  
Used the software for: 6-12 months

### "Personnel department sharing center"

December 21, 2021

5.0

I did not had so much time, as I wished.

Pros

fast information sharing solutions, comments allowed, questionaries

Cons

files importing, common stabel information. also to the groups.

Reason for choosing GuavaHR

It was similar system, as most of our employees are using

Review Source

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