# Encyro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Encyro the right File Sharing solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183899/Encyro/reviews

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Encyro

5 (47)

[View alternatives](https://www.capterra.com/p/183899/Encyro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Encyro

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

DD

David D

CPAAccounting, Self-employedUsed the software for: 1-2 years.

“Next I'll start using their invoicing which is cheaper than QuickBooks, and integrated.“

September 9, 2025

RA

Ron A

Managing DirectorAccounting, 11 - 50 employeesUsed the software for: More than 2 years.

“We were getting quotes from file sharing providers and secure email attachment vendors in the thousands of dollars which included funcitionality which was overkill for what w e needed.“

September 13, 2021

HN

Heather N

OwnerAccounting, Self-employedUsed the software for: More than 2 years.

“The Encyro secure platform is an incredible value — I’d happily pay twice as much for it or more.“

November 7, 2024

AC

Aneisa C

Managing DirectorAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“My tax software offers all of the items that Encyro does, but they aren't nearly as easy to use.“

September 14, 2021

AK

Alicia K

Occupational Therapist/OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“I use it less for private clients now that I have an EMR with secure messaging, but Encyro allows me to include a link on my website so that prospective clients can communicate securely with me easily. “

September 13, 2021

YT

Yehuda T

OwnerAccounting, Self-employedUsed the software for: 1-2 years.

“It’s a little clunky.“

September 14, 2021

MB

Mark B

PresidentFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Encyro met and exceeded all of these requirements. PLUS Encyro included secure encrypted uploading, downloading, and storage of documents at a truly substantial cost savings over what DocuSign and Adobe had been charging me for e-signing alone! AND THERE'S MORE! While I was testing the service (before I even subscribed), I offered a suggestion regarding the e-signature audit trail information to their customer support team via email at 11:00pm, and within 50 minutes I had an emailed response from a real live human being that was actually responsive to my inquiry (not a bot generated off-topic auto response like DocuSign and Adobe force their customers to endure). AND within 13 hours from my first contact with them I received a second email informing me that my suggestion had been presented to their engineering team who thought it was a good idea and would implement it "soon". AND 2 hours later my idea had been implemented and was already live! When was the last time you made a suggestion to a software company that was actually considered and implemented ever, much less being considered and implemented within 24 hours? “

February 9, 2022

## Showing most helpful reviews

Showing 1-25 of 47 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jerry S.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Well-deserved rave review! "

March 20, 2026

5.0

Ten thumbs up. Yeah, I know that's not possible but if it were, they'd deserve it! We expect this to be a long-term relationship

Pros

I'm a relatively new user but in the short time I've been on board, I've come to love this software! I use it primarily to have clients sign documents, including some that require KBD. The process is simple, straight forward, intuitive. Customer support has been very prompt and very helpful. I've used a few other similar services in the past. They were all a mixed bag as far as my clients were concerned. So far, we're batting 1000 with Encyro; everyone loves it. The icing on the cake is that it's also the lowest priced of all that I've used.

Cons

We've only been on board for a month or so, but we haven't encountered anything negative yet. Frankly, I doubt we will as we're already using it to the extent we signed up for.

Review Source

Response from Encyro

April 12, 2026

Thank you! Your compliments are much appreciated, and will keep our team excited to add more useful features in the months and years to come.

DD

David D.  
CPA  
Accounting  
Used the software for: 1-2 years

### "Must have for CPA firms "

September 9, 2025

5.0

Pros

It does everything cheap and good, the signature handling is excellent, as is the file upload from clients. Next I'll start using their invoicing which is cheaper than QuickBooks, and integrated.

Cons

No complaints, even customer service is good and quick. Honestly I'd recommend this product to anyone handling files or signatures with outside parties.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Encyro

Price, 2 factor authentication/IRS compliance.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Sync.com](https://www.capterra.com/p/161061/Sync-com/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Price, and the ease of 2 factor identity authentication for IRS eFile Authorizations.

Review Source

Response from Encyro

September 11, 2025

Thank you for your review!

PK

Patricia K.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Review"

September 13, 2021

5.0

Pros

Easy for clients to upload files and files are secure.

Cons

New users can't see previously uploaded documents. It's not clear to recipients that they can open documents without creating an account and establishing a pw.

Review Source

Response from Encyro

September 14, 2021

Thank you so much for the review and the feedback regarding the client experience. Some clarifications: Users cannot see previously uploaded documents if they do not have a password (we cannot give access to sensitive files without a password or an expiring email token). If they do have a password, then the uploaded documents are accessible to them in their account.

HN

Heather N.  
Owner  
Accounting  
Used the software for: 2+ years

### "THE best secure client communication tool at a very reasonable price!"

November 7, 2024

5.0

Pros

The Encyro secure platform is an incredible value — I’d happily pay twice as much for it or more. It fulfills so many needs, all in one affordable software from developers very responsive to their customers. There’s nothing better! The developers are constantly working to add features to their platform, all without raising the price. I love that I can contact their support & get a fast response from someone in the U.S. I’ve been using Encyro for several years, and it just works. No glitches, errors, and next to zero downtime. THIS is what a cloud service should be!

Cons

Nothing now. It used to be a bit clunky, but not now — it’s smooth & modern & has all the features one could want!

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Encyro

Value, customizability. Encyro seemed to work well for tax preparers especially, which was primarily what I needed at that time.

Switched from

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Adobe Sign limited the customization & forced me to do things their way. Plus, it wasn't cheap. My practice was way too small for them to care about, but with Encyro, I can get to a real person for help if needed, submit suggestions, and watch them appear in the software!

Review Source

Response from Encyro

November 18, 2024

Thank you for your kind review. Your suggestions for improvements or changes are always welcome!

JT

Justin T.  
owner  
Accounting  
Used the software for: 2+ years

### "Encyro the excellent solution for this CPA"

September 13, 2021

5.0

Great experience. I can quickly and easily send my clients documents with permanent future access to all documents I have sent them.

Pros

The program has a fairly short learning curve. When I finish a tax return, I can quickly upload it to Encyro. When I press send, the client receives an email notifying him/her that a document is available for download. I can included a note the length of my choosing which will be viewable when the client goes into Encyro. I can also includ a note the length of my choosing that will be visible on the notification email. It allows me to set up templates for both of these notes. The software can serve as a simple file transfer mechanism and also as an client account for permanent storage. When the client receives the notification email, he/she has a choice of using it as a file transfer (with no access to other docs that have been sent or will be sent), or setting up an account to allow for future access to all documents that have or will be sent. There is a setting where I can force all clients or the other. I have the setting set to require the client to open the account because I want them to have permanent access to all documents I have sent so I don't have to send them ever again. Customer support is very responsive, and they take into account all of my suggestions for improving the system. I have used them for several years, and several upgrades have been released incorporating many of my suggestions.

Cons

They recently launched esignature capability. It is a good feature, but one problem is that there is an esignature button that the client sees when he goes into Encyro. Unless I have created an esignature document for the client to sign, the button is useless. The client does not know that and will sometimes click on it thinking they can initiate an esignature document. I would that feature happen (which I think will), but in the meantime something needs to be done with that buttom so it does not mislead the client. (I have pointed out the problem to support, and I am sure it will be taken care of.) Also, when you send a client a document, it goes into their account and I have no access to their account. If I send a document that needs to be corrected or is in error, I have no access to their account to delete it or do any housekeeping. I have to simply send another document with a note that the previous one is in error, and they can delete it themselves if they so choose. This is not a big problem, but I would like to have access to the client accounts for housekeeping purposes.

Reason for choosing Encyro

I spent a lot of time looking at a host of options over several years, including portals. Encyro was the best fit for me.

Switched from

[Delivery Trust](https://www.capterra.com/p/119796/Delivery-Trust/)

I did not actually switch. I have kept Delivery Trust (Identillect) for one time file transfer purposes. Delivery Trust is strictly a file transfer service and it does a great job of that. Encyro offers the ability for my clients to set up an account for permanent storage, which is really important. A few clients don't want that, and also I need to be able to use file transfer for one-time transfers that I don't want to have cluttering up Encyro with a permanent account.

Review Source

Response from Encyro

September 14, 2021

Thank you for your detailed review and for your suggestions. The option to retract a previously sent document will become partially available with our "Delete for all" feature but it will only delete the message for the recipient if they have not read it yet. The ability to do more housekeeping on the client's account is something we need to design for (have noted this new requirement). The ability to e-sign an incoming document without a request is also on our list.

MM

Maria M.  
Tax Preparer  
Accounting  
Used the software for: 1-2 years

### "Secure and affordable. "

November 12, 2021

5.0

It is easy to use, you can add security for signatures and to login.

Pros

I like price and how easy was it to use.

Cons

Nothing really. I liked it overall. I recommend it.

Alternatives considered

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

Reason for choosing Encyro

Price and security.

Switched from

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

I was trying different products and I liked Encyro the best for the price.

Review Source

Response from Encyro

November 15, 2021

Thank you for your kind review. Using the latest technologies, an advanced cloud infrastructure, and more modern and efficient operational processes allows us to provide a high quality product at a lower price.

CO

Cindy O.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "The best secure HIPAA compliant email on the market"

September 13, 2021

5.0

I couldn't have a business or run my business without Encryo

Pros

The ease of use, the ease of setting up. Access to support whenever needed.

Cons

Nothing-This is the best I have used and I have used several that cost 4 times as much as Encrto

Switched from

[Zix Email Encryption](https://www.capterra.com/p/210860/ZixMail/)

Cost and the other company was difficult to work with. Didn't care about my business

Review Source

Response from Encyro

September 14, 2021

Thank you very much for the kind review. We will continue to strive to add more and more useful features.

RB

Robert B.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Customer Support"

January 8, 2024

5.0

Your support is great! I am impressed with the timeliness and quality of responses. Thank you.

Pros

That my clients do not need a password to send me secure docs

Cons

seems complex to explain account set up to clients

Reason for choosing Encyro

I was forced to make the switch by my website

Review Source

Response from Encyro

January 9, 2024

Thank you for your kind words! We do realize that offering the option to not use a password at all can add some complexity to explaining the account setup - its a tradeoff for offering additional ease-of-use.

MS

Meghan S.  
CPA  
Accounting  
Used the software for: Less than 6 months

### "A must for secure sharing! "

July 18, 2022

5.0

It was easy to set up, easy to customize, and easy to teach clients to use.

Pros

I love this product. I needed to provide a way for my clients to easily upload secure documents to me and this solved my problem. It also allowed digital signatures which makes it even better.

Cons

So far, I haven't found anything I dislike about this software.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[DropSecure](https://www.capterra.com/p/179052/Secure-file-share-and-messaging-service/)

Reason for choosing Encyro

After doing a few trials, Encyro was the program I chose for ease of use and price.

Review Source

KG

Kent G.  
Psychologist/CEO  
Mental Health Care  
Used the software for: 2+ years

### "Flexible features, low cost and superb customer service. "

August 14, 2023

5.0

We are a small psychology practice and use Encyro to do all our signing of intake documents. It was a relatively easy process to take all our paper documents and convert them for online signature. In addition, we only need to send such documents out a couple of times a month and the cost of other systems seemed prohibitive. Encyro allows us to use the system at the small scale we need with the support required to make it work for us.

Pros

The system is flexible and adaptable for our needs. In addition, the customer support from Encyro has been incredible, and every time I have run into a roadblock setting something up they have been able to resolve it. I have rarely used any online product with this level of customer service. As a small business owner this is really a necessity for me as I dont have in-house technical support or an IT department and have to do this work myself.

Cons

I really struggle to come up with anything I don't like about the system. Clients are typically unfamiliar with the name Encyro so I usually email them in advance of the signature request to reassure them that it is not spam. But in about two years of using the system I have had almost no problems with it.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Encyro

Better price, ease of use

Review Source

YT

Yehuda T.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Great bang for your buck"

September 14, 2021

5.0

Very positive. It works for what I need.

Pros

I love how new features come out and they don’t charge more money. I love the secure file sharing as well as the secure signing.

Cons

The UI could use done work. It’s a little clunky.

Review Source

Response from Encyro

September 15, 2021

Thank you for the review and compliments. We will continue to improve the UI.

MM

Matthew M.  
Small Business Owner  
Accounting  
Used the software for: 1-2 years

### "Great product and price."

September 13, 2021

5.0

Pros

Price and ease of use are great. Customer service is very responsive.

Cons

The organization or the files and folders on the website is hard to use.

Review Source

Response from Encyro

September 14, 2021

Thank you for the review and feedback. We will continue to improve the documents view and make it more flexible to suit different usage styles.

RS

Robert S.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Encryo"

September 13, 2021

5.0

I have used this software for over a year and am very pleased with it.

Pros

This is an affordable and effective way to send and receive secure emails and documents.

Cons

It was a little confusing until I got used to the user interface, but then it was fine.

Alternatives considered

[Progress ShareFile](https://www.capterra.com/p/10007380/ShareFile/)

Reason for choosing Encyro

Affordability

Review Source

Response from Encyro

September 14, 2021

Thank you for the kind review. We will continuing to improve the user interface to make it easier to use. Ease of use is one of our top priorities in deigning the product.

RM

Renee M.  
Founder/President  
Accounting  
Used the software for: 1-2 years

### "Simple"

July 7, 2021

5.0

Pros

Simplicity and ease of use...Was up and running in minutes.

Cons

Have a separate portal outside of Outlook to download.

Review Source

Response from Encyro

July 8, 2021

Thank you for the review! Hope you had a chance to try out the electronic signature feature too.

JT

Jean T.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "FDD usage information"

September 13, 2021

5.0

Pros

I am able to send secure documents between myself and other employees, vendors.

Cons

I am happy with this product. There are no cons.

Review Source

Response from Encyro

September 14, 2021

Thank you so much for your review!

Mili T.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "Great service for business"

April 17, 2026

5.0

Great! I would love for their technical team to help us customize some functions if that is a possibility.

Pros

Encrypted email service that referring doctors and patients can use to send us documents. Minimal issues in the last 2 years Great customer support

Cons

If the message section can be customizable so we can ask the referring doctors for specific fillable fields. Right now, they sometimes forget to send us patient's email or phone number as they free text in the message section. I would also like more messages to be seen on the dashboard.

Review Source

MB

Mark B.  
President  
Financial Services  
Used the software for: Less than 6 months

### "An Awesome Product At An Unbelievable Price With Responsive U.S. Based Customer Support "

February 9, 2022

5.0

Awesome!

Pros

I was searching for (a) an e-sign solution (b) that offered ID verification using KBA via SMS (c) that met all IRS e-signature requirements (d) and offered responsive, U.S. based live, non-automated customer support (e) at a reasonable price (f) with a free trial (g) without requiring annual auto-renewal and hijacking my credit card info. Encyro met and exceeded all of these requirements. PLUS Encyro included secure encrypted uploading, downloading, and storage of documents at a truly substantial cost savings over what DocuSign and Adobe had been charging me for e-signing alone! AND THERE'S MORE! While I was testing the service (before I even subscribed), I offered a suggestion regarding the e-signature audit trail information to their customer support team via email at 11:00pm, and within 50 minutes I had an emailed response from a real live human being that was actually responsive to my inquiry (not a bot generated off-topic auto response like DocuSign and Adobe force their customers to endure). AND within 13 hours from my first contact with them I received a second email informing me that my suggestion had been presented to their engineering team who thought it was a good idea and would implement it "soon". AND 2 hours later my idea had been implemented and was already live! When was the last time you made a suggestion to a software company that was actually considered and implemented ever, much less being considered and implemented within 24 hours? AWESOME

Cons

To date I've not had problems with their product / service. Encyro may be a less mature product than the DocuSign and the Adobe e-sign products but I've been told by Encyro's tech support team that they are working on implementing some of the extra bells and whistles that Encyro does not offer yet. As a professional tax planner and preparer I find that Encyro offers a solid e-sign product that does all that is required of it, is compliant with a broad spectrum of international rules and regulations relating to e-signatures and conducting business electronically as well as the more specialized requirements of the US Treasury and the IRS, and offers a number of what to me are additional benefits to my initial e-signature needs such as secure and encrypted document transmission and unlimited secure and encrypted file storage.

Reason for choosing Encyro

Encyro offered all the necessary product features, a very reasonable price, superb tech support, and sweeping government and regulatory compliance including US Treasury and IRS rules and regulations; other products that I examined fell materially short in one or more of these categories.

Review Source

AC

Aneisa C.  
Managing Director  
Accounting  
Used the software for: 2+ years

### "Great Tool for Sensitive Info"

September 14, 2021

5.0

My tax software offers all of the items that Encyro does, but they aren't nearly as easy to use. I will continue to use Encyro for all of my accounting and file sharing needs.

Pros

I use Encyro to communicate with tax and bookkeeping clients. It's easy for parties on both ends to use. I don't hesitate sending confidential information in messages and clients feel relieved knowing they can share sensitive information safely.

Cons

It was easy to incorporate into my business, but the one thing that I'm not crazy about is how the contacts files are organized and how the messages are viewed. It would be helpful if the interface was more like that of actual email.

Reason for choosing Encyro

Ease of use

Review Source

Response from Encyro

September 16, 2021

Thank you for the review. More flexibility will be coming in the way the files and message are displayed by next year.

KO

Kevin O.  
Owner  
Accounting  
Used the software for: 2+ years

### "Great product...could be improved on"

September 13, 2021

5.0

Like it a lot. they seem responsive with any issues and do look to improve services over time.

Pros

I like Encyro a lot. has used other and they always have tech issues while Encyro does not. Encyro also seems to improve over time such as adding the e-signature feature this last year. The one area that would need improvement is audit trail which is why I can only use for tax clients and not for financial clients (strictly speaking).

Cons

Audit trail is not something available and would be helpful for security aspects.

Review Source

Response from Encyro

September 14, 2021

Thank you for your kind review and support. Audit trails are available on the Settings page in the Compliance section. Kindly review these instructions to view the available audit trails - https://help.encyro.com/article/104-how-do-i-see-my-account-audit-trails-activity-logs (go to help.encyro.com and search for "audit trails"). Please do let us know if you were looking for some other or additional information in those trails. E-signature audit trails that record e-sign related information are saved along with the signed document. The above settings option is only needed for your account activity audit trails.

TP

Tina P.  
Tax Preparer  
Financial Services  
Used the software for: 6-12 months

### "Wonderful Tool"

September 13, 2021

5.0

The ability to securely transmit tax and financial information with clients has been a tremendous benefit and time saver (especially during the pandemic). Add in the ability for tax clients to e-sign their documents... they don't have to come in person... I LOVE Encyro, I don't think I could do without it now.

Pros

The ability to transfer tax information in a secure environment is priceless; add in the ability to capture IRS approved digital signatures - it's a winner!

Cons

I have used it quite a bit this last tax season and adapted to using it how it is, I have not given much thought to what could be improved, as I was very happy to find it!

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[SecureDocs Data Room](https://www.capterra.com/p/131942/SecureDocs-Virtual-Data-Room/)

Reason for choosing Encyro

Price and capabilities

Review Source

Response from Encyro

September 14, 2021

Thank you so much for your review and support!

RA

Ron A.  
Managing Director  
Accounting  
Used the software for: 2+ years

### "Simple Soluiton To A Complex Problem"

September 13, 2021

5.0

We were getting quotes from file sharing providers and secure email attachment vendors in the thousands of dollars which included funcitionality which was overkill for what w e needed. Encyro was easy to set up and manage.

Pros

Very easy to use when interacting with clients. No need to send passwords to clients who forget how to login.

Cons

I'd like to have an email I send through Encyro show up in my Sent mail insetad of needing to login to Encyro to find an email I sent.

Reason for choosing Encyro

Tremendous value for the product and an easy to use solution.

Review Source

Response from Encyro

September 14, 2021

Thank you for the review and feedback. The encrypted emails are purposely not saved directly to the "sent Items" folder because the email folders (including the Sent Items folder) tend to get synchronized to all your devices where you access email, including your smartphone or home computers. We want to avoid the sensitive information from being stored on those devices. If using the Outlook Addin, you do have the option to see a copy of the sent notification in the "Sent Items" folder and then simply click the Decrypt button to view it (you do need to be logged in for that). There is an option to save the message to a PDF file as well in addin versions v1.29 and newer.

AK

Alicia K.  
Occupational Therapist/Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I often recommend Encyro!"

September 13, 2021

5.0

I'm an occupational therapist that contracts to schools and has private clients. I initially started using Encyro for secure messaging with my private clients. The two main reasons I chose them over other HIPAA-compliant messaging services is because they don't require clients to make an account to access their message, and the price. I use it less for private clients now that I have an EMR with secure messaging, but Encyro allows me to include a link on my website so that prospective clients can communicate securely with me easily. I have found it useful beyond this though. I use it to share personnel data securely with my payroll service when I hire someone new or they need to change their tax forms--since it has social security numbers on it. I also use it to securely send reports to schools where I contract. While I've mostly used it for business, I have used it for personal reasons too. If I have to share something like a bank statement with another business this has come in handy.

Pros

no account needed for clients, price, ease of use

Cons

I would like to be able to create a folder to store communications from people who are no longer clients.

Reason for choosing Encyro

Hushmail required clients to have an account and I wanted to avoid creating any more steps than necessary for my clients. Virtru, to be truly HIPAA-compliant with a Business Associate Agreement, was not priced affordably for a small business at the time.

Review Source

Response from Encyro

September 14, 2021

Thank you for the detailed review and the suggestion to separate out the communications from people who are no longer clients. We are adding a feature to archive messages (in addition to the delete function already available): that will let you clear out the primary view but still retain a copy of the old messages. This feature is expected to be available by early 2022.

VS

Veronica S.  
Principal  
Financial Services  
Used the software for: 2+ years

### "Seamless Solution Meeting my Business Needs"

March 20, 2026

5.0

Seamless, affordable encrypted solution for transmission of confidential information. Templates also cost effective.

Pros

Very easy to use. Now use the E-Sign facility along with the usual encrypted email. When signatures are required, my clients find this very convenient (and easy to access etc). Notifications & 'audit trail' are also good features.

Cons

To date, I have experienced any issues with the platform, so there is nothing I can say I don't like.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Encyro

Cost effective, diversification, functionality

Review Source

VM

Veronica M.  
Tax Preparer  
Financial Services  
Used the software for: 1-2 years

### "Really Great!! need more information about other the features."

September 17, 2021

5.0

so far have been doing what I need it for.

Pros

it has been really smooth and able to be compatible with my email app.

Cons

I would like more information about the other features of the application.

Review Source

Response from Encyro

September 20, 2021

Thank you for your review. Besides sending encrypted email, additional features include e-signatures, Gmail and Outlook integrations, receiving uploads from clients, custom branding, and multi-location backups. Please feel free to contact us for more details. Also, the help website, help.encyro.com, has detailed instructions and how-to videos for most of the key features.

ER

Emily R.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Perfect for a small business"

September 14, 2021

5.0

Pros

Nice to have a file sharing site that connects seamlessly with my e-mail (Outlook) as that's how most people share files anyway. Clients can easily send me files right from a link in my e-mail signature and I can send files securely straight from Outlook, too - All without a huge cost or setup.

Cons

I have had these e-mails get caught in a client's spam filter before. Customer Service gave me quick, simple instructions to pass along to them, though.

Review Source

Response from Encyro

September 15, 2021

Thank you for the review. Spam filters are never perfect and can sometimes catch perfectly legit emails. We continue to keep up with changing email requirements to reduce these issues. Encyro has been an early adopter for DMARC enforcement and VMC, which many large email service providers are in the process of adopting. This will hopefully help to reduce spam misclassification in the future.

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