# Silverbucket Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Silverbucket the right Resource Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/184231/Silverbucket/reviews

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Silverbucket

4.3 (21)

[View alternatives](https://www.capterra.com/p/184231/Silverbucket/alternatives/)

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Last updated March 13th, 2026

# Reviews of Silverbucket

Ease of use

4.2

Customer Service

4.5

## Pros and Cons in Reviews

PK

Pekka K

Yksikön johtajaCivil Engineering, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Easy to use while meetings and planning how we use our human resources“

January 2, 2023

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tero J.  
PMO Lead  
Computer Software  
Used the software for: 6-12 months

### "Silverbucket is an excellent resourcing software"

April 28, 2022

4.0

Excellent.

Pros

Very easy to use resourcing software that provides more visibility to us

Cons

We could use some additional features, and I am confident that those will be added to software in the future

Review Source

KP

Kate P.  
Global ERP Resource Planning and Allocation Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Silverbucket review"

February 1, 2023

4.0

Generally great and it has given us more reliable data to be able to manage our business and enable global resource planning possibilities in the future

Pros

Main areas that we particularly like is the capacity planning/ ease of use and how easily is integrates withe our ERP system. The competency area in Silverbucket has given us an amazing insight into the skills of 1000's of consultants, allowing us to source the right person for our projects

Cons

Resource requesting - this isn't adequate for the volume of requests or managing the stages of each request. We start the request in SilverBucket but then use Service now to monitor status and progress of the request Auditing of actions could be improved -there are often times we need to understand who/why a booking has changed been moved but we can't see this

Reason for choosing Silverbucket

Project operations was overengineered and too process heavy

Review Source

JL

Johan L.  
Business Developer / Account Manager  
Computer & Network Security  
Used the software for: 1-2 years

### "Easy to work with"

February 23, 2021

4.0

Good understand how to use it. We use Silverbucket more as our Daschboard to our other systems. So Silverbucket does not own any data its only getting data.

Pros

Easy to get information and jump to different views

Cons

Integrations problems and would like to see more detail in projects.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Cinode](https://www.capterra.com/p/179326/Cinode/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Silverbucket

The where integration partner with MillNet

Review Source

JB

Jaana B.  
Talouspäällikkö  
Think Tanks  
Used the software for: 2+ years

### "More features"

November 17, 2019

5.0

I liked the older version, it was handy but Silverbucket guys know this feedback. The new version is ok but when you are working with laptop, the scrolling is very annoying... when you are a heavyuser, it is better to work with screens to be effective. For our line of business Silverbucket is great and it gives answers to the questions we need and the helpdesk is always very helpful and people in Silverbucket are great.

Pros

It gives excellent view to personnel workload and its timing, very useful in many cases

Cons

It lacks the overall dashboard with one view. If you think about directors, they just do NOT want to click anything to see their people's allocation. This software is planned for resourcing and for that it is excellent but to gain next level it should have better features to management reporting. New BI tool is not an answer to that.

Review Source

Response from Silverbucket

November 19, 2019

Thanks a lot for you review and ideas! It means a lot to us =) I will be in touch. Taneli // Silverbucket

CL

Carlos L.  
Director and Resource Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Resource Management Tool"

January 26, 2024

5.0

Pros

Easy to use, graphs to see the forecast, easy view of allocation

Cons

Manage authorizations, manage the competences, separate billable/non-billable hours

Review Source

SN

Stephen N.  
Executive Senior Manager - Install  
Semiconductors  
Used the software for: 6-12 months

### "Critical tool in our toolbelt. "

January 4, 2023

5.0

Pros

We use SilverBucket to manage and deploy our resources for installation projects. The ablity to quickly look at a timeframe and a set up projects allows us to confidently move resources to area of need. It has helped us to adjust quickly to changing customer projects and communicate to all stakeholders.

Cons

The area I think could use some attention is the reporting section. Making it more configurable and have the ability to auto generate reports on a timed basis.

Review Source

PK

Pekka K.  
Yksikön johtaja  
Civil Engineering  
Used the software for: 2+ years

### "Multi project resource planning"

January 2, 2023

4.0

It´s really good. Customers service is super fast and overall easy to use is most important for us

Pros

Easy to use while meetings and planning how we use our human resources

Cons

No possibility to take additional functions away from user interface (the user interface has several extra tabs and functions)

Reason for choosing Silverbucket

Flexibility, we didn´t have all the info what we needed, so the flexibility and possibility to adjust our way to use silverbucket later was important

Review Source

TI

Timo I.  
Business Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Intuitive user interface, but more features needed"

February 23, 2021

4.0

Overall, we've been happy with the tool.

Pros

The user interface is really intuitive as soon as you have had a 1-2 hour basic training. It is also a quite flexible system that can be configured into different processes. If your business does not have the processes for maintaining resourcing in place yet, do not underestimate the time needed to put those in place. The tool does not guide you to maintain the process (who adds or maintains what and how often), but that needs to set up. But as said, the flexibility of the system allows you to build that process as you with. The implementation was fairly straightforward and did not require too much training or special setups. SSO works perfectly with our credentials. Overall, SB helped us to gain insight into our current workloads, upcoming projects and services and helped us make more data-driven decisions e.g. in recruiting. A huge shout-out to SB's Support - they are really friendly and typically can solve issues very efficiently. I really like working with them.

Cons

\- Task level allocations or planning. There should be a possibility to do more granular level planning and then aggregate that into a higher level. You can still report the hours on a task level even though plans are done on a project level. - More analytics that is user-modifiable. You have a lot of data in SB, but sometimes it feels that you won't get all the insight out of the system.

Review Source

JJ

Jari J.  
Capacity Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Silverbucket-resource planning tool"

November 15, 2019

4.0

Overall the experience has been very pleasant. Very minor problem with accessibility during one year. Support has been quick, flexible and professional. Silverbucket-tool reports and filtered searches can support our big organization (+1000) in many ways.

Pros

1) It (SB) has be integrated to our (many) current systems. Integrations advantage is to have same information in many places with only one input. 2) Basic usage is very easy to use and view is same for everyone with full user rigths. 3) Only one software version for all the customers

Cons

Pros and Cons are always hand in hand. It is good that it can be configured according to the customer own needs but some times it is difficult to find rigth filters to find needed info.

Review Source

Response from Silverbucket

November 19, 2019

Thanks a lot for you review! Highly appreciate it =) Taneli // Silverbucket

SH

Samu H.  
Regional Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Very easy to use"

November 19, 2019

5.0

Pros

Very easy and fast to use comparing to other tools in the market.

Cons

SSO is missing. It can be customized but we still dont have it.

Reason for choosing Silverbucket

It eas fast and easy to use

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel files vs real software

Review Source

Response from Silverbucket

October 28, 2020

Hi, and thank you for the review! Silverbucket has possibility for SSO, and it is easy to configure. Please check our manual for further information! https://manual.silverbucket.com/en/s/api-and-integrations/a/configuring-sso

KM

Kristiina M.  
Manager, Deliveries  
Information Technology and Services  
Used the software for: 6-12 months

### "Ease of resourcing"

November 18, 2019

4.0

Pros

Silverbucket is very easy to use, the graphics and colours of the user interface help you see the overall status of resourcing very fast. We are fairly new users of the software and are not utilizing all of the features, but even with the features we are using, we feel that we have a modern and easy to learn-software helping us to resource our people.

Cons

There are some minor things we might want to use differently, for example to name more users to be the project manager, as in our company there might be the owner and the project manager who need to do and update the bookings.

Review Source

NS

Nidhi S.  
Senior Project Manager  
Computer Software  
Used the software for: 6-12 months

### "SilverBucket Usage Review"

January 27, 2023

5.0

Excellent

Pros

Easy navigation, Simplified features , Good Overview

Cons

Some more options for customizations should be available

Reason for choosing Silverbucket

One Solution for multiple requirements was met

Review Source

OA

Otto A.  
Head of Engineering  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great tool for resource planning "

November 20, 2019

4.0

It enables us to make fact based decisions on project when to start i.e. when do we have required resources available (expecting that previous commitments hold)

Pros

It is a tool that is designed for planning resources in multi-project organization. It enables us to make clear resource plans and resource forecast covering all our resource needs.

Cons

There is learning curve especially to resource planning. I have not been able to convince all my colleagues to deploy the tool into their organization.

Review Source

LB

Laszlo B.  
COO  
Information Technology and Services  
Used the software for: 1-2 years

### "Zoosh Group review"

February 23, 2021

4.0

Happy to use it, however we just restructured our organization so we might come across additional challenges to cover our operation in SB.

Pros

Utilization report, People allocation, Timesheet

Cons

Utilization rate report is missing the individual person selection, Utilization rate report does not calculate Total in case the person did not work for the full selected period (for example a year)

Review Source

TR

Tomi R.  
Deputy Director  
Government Administration  
Used the software for: 2+ years

### "Good software, but does not fit to our needs"

November 26, 2019

4.0

Resource allocation challenges, bottlenecks of the resources, future planning of activities.

Pros

Silverbucket is easy to use, and it visualizes the resources well.

Cons

A little bit complicated to show the allocation of resources in individual sections. The section heads considered maintaining the resource allocation forecasets somewhat complex and time consuming, which eventually resulted in a more simple approach of the resource planning and not using Silverbucket anymore.

Reason for choosing Silverbucket

Easy to use, not so much details needed to resource allocation.

Review Source

MP

Marko P.  
Research Team Leader  
Research  
Used the software for: 6-12 months

### "Easy to use tool for resourcing"

April 28, 2022

5.0

The tool was easy to deploy, and we use it weekly in our team meetings. The overhead that is required to maintain the data is very small, which is the key thing for us.

Pros

Ease of use - the tool has low threshold for the whole team to keep their data updated, which is the most important thing, and updating of the data takes only few minutes.

Cons

The resource allocation view could have more options for entering the data, in addition to the current options.

Reason for choosing Silverbucket

Ease of use, maintenance and support.

Review Source

RK

Robert K.  
Manager Consulting Services Finland  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use tool for project resource planning"

May 27, 2022

4.0

First 6 months with Silver bucket have been really smooth and we have gotten the benefits out of the system that we were aiming for.

Pros

Project resource planning and forecasting are key functions for us. These are really easy to use and the implementation of the software was quick.

Cons

UI of the system is not the most modern. On the other hand the UI is simple and easy to use.

Review Source

bG

beatrice G.  
Project Manager  
Telecommunications  
Used the software for: 6-12 months

### "SB more customizable tool"

May 23, 2022

4.0

Pros

easy to use intuitive ease of resource allocation

Cons

little customizable there is no revenue management

Review Source

VJ

Vesa J.  
Senior Project Manager  
Railroad Manufacture  
Used the software for: 1-2 years

### "Professional aid for resource management"

November 14, 2019

4.0

Pros

New useful features are implemented in short time

Cons

In the beginning it was hard to understand the logic between certain parameters and their impact to software.

Review Source

Response from Silverbucket

November 18, 2019

Thank you so much for your review =) This is also our first review in Capterra! -Silverbucket // Taneli

FJ

Frederik J.  
Head of Resource Allocation and Planning  
Information Technology and Services  
Used the software for: Less than 6 months

### "Columbus A/S feedback"

January 27, 2023

4.0

Good experience, easy to collaborate with and overall we had a quite painless implementation

Pros

Very intuitive and not overly complex, almost and online version of our current visuals

Cons

There are some issues with booking on team level. this is a challenge for our Service teams

Review Source

JK

Joel K.  
QA-leader  
Design  
Used the software for: 1-2 years

### "In between the decissions"

November 19, 2019

4.0

Silverbucket is in a tough situatiation at the moment. The mother company restricts the data. Users need to manually fill a lot of information. The board is not made up the mind with whitch direction to go.

Pros

Simple to use in a small scale. Web based and easily accessed.

Cons

Needs a lot of information from different users to see the big picture.

Alternatives considered

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)

Reason for choosing Silverbucket

Decission process ongoing.

Review Source

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