# Honeycommb Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Honeycommb the right Social Networking solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184684/Honeycommb-Network/reviews --- Honeycommb 4.6 (32) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Honeycommb Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews ae ayoub e DGPR Security and Investigations, 201 - 500 employeesUsed the software for: More than 2 years. “The application is fast working, does not cost the Internet, and is easy to use, and integration with your existing business processes was easy“ August 7, 2023 Karagan O CEORetail, 2 - 10 employeesUsed the software for: 1-2 years. “We've been using it for over a year though, and a lot of the promise features have not shown up. Since we've signed up, a lot of new communities have come to fruition… And seem to have a lot more features and better organization than honeycomb. With that said, they are open to feedback and are working on a lot of things… And still a solid choice with good pricing if you are looking to start a community app“ March 8, 2022 LB Lea B ClerkHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “I also like the look and feel of the software, including being given the ability to control every element I design.“ May 19, 2021 Karagan O CEORetail, 2 - 10 employeesUsed the software for: 1-2 years. “It was extremely fast to get set up with an app for our community, and it has been a success.“ March 8, 2022 ## Showing most helpful reviews Showing 1-25 of 32 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Karagan O. CEO Retail Used the software for: 1-2 years ### "It's been amazing - but becoming quickly outdated." March 8, 2022 4.0 Pros I've absolutely loved my experience with honeycomb. It was extremely fast to get set up with an app for our community, and it has been a success. We've been using it for over a year though, and a lot of the promise features have not shown up. Since we've signed up, a lot of new communities have come to fruition… And seem to have a lot more features and better organization than honeycomb. With that said, they are open to feedback and are working on a lot of things… And still a solid choice with good pricing if you are looking to start a community app Cons We had a pretty horrible account manager for the first year, and now we go directly through their customer support. With an app at this price, it is helpful to have someone direct to speak to and give suggestions on how to improve the app proactively versus having to reach out to a support team. Additionally, we are waiting patiently for new features to come out and just keep seeing some small features show up that in the grand scheme of things don't really improve the app experience. There is limited ability to customize, integrate and improve the app on the customer ends. Review Source NP Nicholas P. Managing Director E-Learning Used the software for: 6-12 months ### "Great service and a very good community platform for course providers" September 24, 2020 5.0 Overall it has been a good experience and has made a dramatic impact to the quality of service we are able to provide to our members. When we first joined Honeycommb we were using an online forum and knew we needed to change, within an hour of finding Honeycommb we were already on a product demonstration and knew this was the right thing for us. We have had no regrets at all. Pros The speed and ease of getting set up were very impressive. The Honeycommb team has been great to work with (we have been working with \[SENSITIVE CONTENT HIDDEN\]) and are constantly releasing new improvements and features to make the platform even better. Cons There are minor features here and there that make it feel this platform isn't yet 100% the finished product, but we were told about certain features not yet being ready before we signed up, so it wasn't a surprise. New features are added that bring the browser version closer to being like the mobile app, but there are some minor things we are still waiting to see being implemented that would tighten up the whole experience. Reason for choosing Honeycommb To be honest, we didn't shop around too much at the time. When we saw Honeycommb it was a no-brainer. A couple of months after joining Honeycommb, a developer we have worked with in the past contacted us to tell us about his new platform, which is very similar to Honeycommb. The price point is a lot lower (80-90% lower) and the community is embedded within your own website better. This was something we considered, but we felt Honeycommb's service, the stability of the platform and the fact that they are constantly improving things was enough reason to stay. Switched from [vBulletin](https://www.capterra.com/p/46868/vBulletin/) We felt using a forum was a bit dated and didn't give the sort of experience we wanted to provide for our members. We wanted to be able to do things like live streaming, live chat and give a better sense of connection between members and our team. Review Source CG Chad G. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Its a Scam." May 13, 2021 1.0 Feels like a scam. No free trial. No refunds. Pay us. Then we will turn it on. And it won't refund, even when it doesn't work. Can't make this up. Never had such a horrible experience with an American software company before. Pros I paid on Thursday. Logged into the backend. Its clunky. Poorly developed and extremely limited. Used the link from the backend to open the front end in Safari. About 20 lines of code ran, then the screen went blank. I refreshed. Nothing. Waited a few minutes thinking maybe they just need to activate it. 20 lines of code then blank again. Perplexed, I switch to Chrome. Same thing. 20 lines of code, then blank. I live in Hawaii, so I thought maybe they went home and I would try again on Friday. Same thing all day Friday, Saturday, Sunday, Monday. 20 lines of code, then a blank screen. On Sunday I requested a refund. Nothing. Canceled our meeting for Monday. Still no refund. Emailed on Tuesday. Wednesday I got a reply they would not charge me again. I responded requesting a refund since the stupid front end never worked. They emailed back and told me it was working fine on their end. I tried again and magically it worked for me too now. Still would not give a refund. Feature set is limited. Customer support is awful. \[SENSITIVE CONTENT HIDDEN\] is something special. Don't waste your time. Cons Sales process. They took my money but the site never worked. Reason for choosing Honeycommb I didn't. Their stupid site never worked. Review Source GG Grace G. Founder & CEO Management Consulting Used the software for: Less than 6 months ### "The smoothest experience ever " September 24, 2020 5.0 Pros I usually tackle any new product I venture into using with a lot skepticism. Throughout, I was thinking, where's the catch? But nothing, no catch. They are a team of amazing, super helpful people, they are on top of their game, beyond responsive. When they set my app, it was so quick, with no complications and the feedback and fixes for my approval were so quick. Every penny I pay, I feel good about because the product is great, the service is awesome, the people behind the product and the service are real people who are kind and very supportive. Best decision I've ever made to go with them Cons There's nothing I don't like about it :) Reason for choosing Honeycommb They werr very responsive when I asked questions on their chat and I was talking to a human and not a bot. They also did not make me feel stupid Switched from [Disciple](https://www.capterra.com/p/171731/DISCIPLE/) Price, terms, service, delivery times, human element Review Source aE ayoub E. DGPR Security and Investigations Used the software for: 2+ years ### "I loved my experience with the app Honeycommb" August 7, 2023 5.0 Normal problems such as adding languages and improving customer service, as for the benefits, it is easy to use compared to some similar applications Pros The application is fast working, does not cost the Internet, and is easy to use, and integration with your existing business processes was easy Cons Add multiple languages to benefit different people from different countries Review Source TR Tim R. Partner Online Media Used the software for: Less than 6 months ### "Wish I knew before signing up..." August 12, 2021 2.0 This was a situation of not knowing what you don't know, until it's too late. Had we known the things about HC that we learned once we launched, we'd never have moved forward. Although the service was pretty good, it could never overcome their joke of a backend interface and the inability to make wide-reaching adjustments that applied to current members and new ones. Pros Clean, modern interface. They do the bulk of the setup. Cons The backend management is a joke. So difficult to figure out what should be easy things. Some things you can't even do without them. Their feed is confusing and you don't have much control over how people interact with the feed (logic is sorely lacking). It was a steep, steep learning curve, as a result (for Admins and members). Alternatives considered [Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/) Switched from [Disciple](https://www.capterra.com/p/171731/DISCIPLE/) Disciple is a FAR superior option to Honeycommb. It's not even close. Review Source BS Brandon S. Owner Publishing Used the software for: 6-12 months ### "Amazing platform." March 22, 2022 5.0 I came from a competing product which I was satisfied with on another project but after using Honeycommb I am glad I made the switch. The most important and key thing I need to mention is that the customer service is outstanding. From sales call to launching your product you have help every step of the way. Even on off hours and weekends I still received relatively fast responses and they truly cared about my project. Pros The best part about Honeycommb was the overall ease of use. Anybody is able to jump on and easily figure things out without being intimidated. Cons There were a few items I “wish” we had but nothing was critical to the operation or goal of our program. Review Source Giovanni V. Chief Creative Venture Capital & Private Equity Used the software for: 1-2 years ### "A community builder who thinks with you" September 22, 2020 5.0 I've selected Honeycommb from a dozen competitors and they are by far the best. Their customer support is fantastic and \[SENSITIVE CONTENT HIDDEN\] has helped me from the beginning with every single step of the road. It has been such a pleasure working with them and I am always wowed by the amount of cool features they have. Setup was easy and painless, and now it's on us to build the biggest community for innovators in the world ;) Pros Looks and feels super professional and different. It is really what it claims to be, a white label fully functional social network. Cons The backend needs extra support to look a bit better, it's slightly underwhelming for the admin because the front end for the user looks amazing. I mean, it doesn't really matter because your user will never see it, but I wish it looked a bit nicer. Review Source VR Verified Reviewer Account Executive Marketing and Advertising Used the software for: Less than 6 months ### "Great Feature That Needs the Cloud" August 25, 2021 5.0 Extremely happy, the only complaint is a very small one. This is great for customer rewards, helps client retention, and helps build a culture as a company. Pros I love the promotion/sales based driven aspects to the software. The marketing data is extremely organized and allows for efficient analysis. Very easy interface. Cons It doesn't feel like there's any future plans with this company in growing, and really wish they had more than just "data based solutions". If they moved to the cloud, that'd help our company a lot. Review Source JV Jelske V. Fanmanager Music Used the software for: Less than 6 months ### "The base" March 2, 2021 5.0 Our experience with Honeycommb is amazing. Our succesmanager is really invested from the start and that gave us so much trust in what we were developing together. It's really teamwork when you work with Honeycommb! Pros What I like the most is all the features that Honeycommb has to offer. We've recently used the live feature which worked great. We love the group and group chat features. But overall we are just really happy with the fact that the members can post there own content. Cons The one thing that we miss in the software are more payment options. We are operating from Europe (The Netherlands) and over here we are not used to using creditcards. We are happy with the options of Apple and google pay. But unfortunately The Netherlands is one of the few country's that isn't supporting google pay. That leaves Apple Pay and creditcard as payment options. We would love to see Ideal or Sepa edited to the possibilities as for we know that we will get more paying users if we have those options. Reason for choosing Honeycommb The main reason was the investment. Creating an app from scratch is a huge investment that we didn't want to make. We've got to experience the work of Honeycommb with the Little monsters app from \[SENSITIVE CONTENT HIDDEN\]. From the start we were really enthusiastic about it and we could immediately see what creating an app with Honeycommb could mean for us. Review Source KW Kaycee W. Sign maker Arts and Crafts Used the software for: 6-12 months ### "Honeycomb review " December 8, 2022 5.0 Pros Fast and Easy to function and use the software Cons Nothing I like everything about this software Review Source KP Kritza P. Owner Education Management Used the software for: 2+ years ### "Easy to use " August 10, 2021 5.0 I enjoy it and will continue to use it. Pros I enjoy that I use it without an issue. Shows.me the best deals. Cons Too many notifications. But this can be easily fixed. Review Source AK Aziz K. Data Engineer Information Technology and Services Used the software for: 1-2 years ### "Honeycommb is our internal social network" September 9, 2022 5.0 Pros Comprehensive features of Honeycommb enabled us to create our own internal social hub specific to our organization. Cons Honeycommb should be improved with more features and pricing could be cheaper. Review Source AT Ashton T. Global Client Success Manager Marketing and Advertising Used the software for: 2+ years ### "Amazing App Platform" April 2, 2019 5.0 Honeycommb gave our app much more depth, speed and support. Couldn't have done it without Honeycommb! Pros Their ability to scale and cover an end to end solution for a variety of architectures. They have fantastic audience insights and their customer service is also incredible! Cons The UX is great, but sometimes requires a bit of a learning curve. Review Source Response from Honeycommb July 24, 2019 It's been a pleasure to work with you, Ashton! SB Sara B. Owner/Community Director Civic & Social Organization Used the software for: 1-2 years ### "Such a great company!" September 21, 2020 5.0 We love having a dedicated app for our community to be able to connect. There’s so much more we’re looking forward to implementing through our Honeycommb app, and I’m glad we have the Honeycommb team to help. Pros We love the ability to connect without ads or the noise of politics and other issues that arise often with social media. We also love the customer support. The people at Honeycommb are fast with replies and are very helpful navigating any issues. Cons The price is steep for our new organization but we know the value so we have invested no problem. Review Source CM Chris M. Member, Board of Directors Higher Education Used the software for: 1-2 years ### "Excellent tool for holistic communication within a large community " April 8, 2019 5.0 I highly recommend Honeycommb without reservation. The whole experience has been extremely professional on every level and the app/technology feels very exclusive and cutting edge. Pros The inter-connectivity and the ability to reach members on a number of different platforms (chat, post, direct message, etc...). Also, the ability to set up different groups and sub-groups within the community of users. Cons Some older users struggled with certain aspects of the technology. Review Source Response from Honeycommb July 24, 2019 Appreciate your feedback, Chris! AW Alexis W. Admin Non-Profit Organization Management Used the software for: 2+ years ### "Love the Savings" May 19, 2021 5.0 Free, easy and great way to save money without the hassle! Pros I love how easy this addon is to attach to your Google chrome. Super easy to find new savings for yourself. Cons Sometimes it doesn't find coupons even if there are some available. I've noticed this a few times but oh well. Review Source RA Robert A. Founder Accounting Used the software for: 6-12 months ### "Great community app!" October 14, 2020 5.0 Love the folks at Honeycommb. Great support and resources. Pros Easy to use, terrific support. Great user experience. Cons No cons, it’s great. We have had a very positive experience. Alternatives considered [Disciple](https://www.capterra.com/p/171731/DISCIPLE/) Reason for choosing Honeycommb US based company and support team. Review Source Angela S. Owner Arts and Crafts Used the software for: Less than 6 months ### "Best Choice" July 23, 2019 5.0 Fantastic experience! Within days of using it I realized this app was critical to the success of my business. Pros This was probably the easiest business choice ever. Honeycommb made the process simple and easy. My service was up and running within a week. Cons The service does have a high price tag when you begin to scale. Review Source Response from Honeycommb July 24, 2019 Thanks so much, Humble Acres Team! Sergio D. CEO Civic & Social Organization Used the software for: Less than 6 months ### "How Honeycommb is changing the world. " July 26, 2019 5.0 Amazing - like I said the team is so involved that it becomes more than just another tool. Pros The software itself is amazing however it is the genuineness of the team behind it that is my absolute favorite attribute. Cons A bit confusing on the backend, but once you navigate it with some help, it makes sense. Review Source CO Cassandra O. CEO/CFO Online Media Used the software for: Less than 6 months ### "Honeycommb is the future!" January 11, 2020 5.0 The team is very responsive, and thus far, I have not had an issue that has not been addressed. Pros Honeycommb's interface is customizable and seamless. Their platform has certainly increased the engagement of my app audience. Further, the team is very responsive to questions and ideas and is always working for its users. I can firmly say that I am happy with their platform. Cons I haven't found a reason not to like anything. Review Source Response from Honeycommb January 13, 2020 Thanks for your feedback, Cassandra! We appreciate your partnership! VR Verified Reviewer Chief Product Officer Marketing and Advertising Used the software for: 1-2 years ### "Honeycommb Review" March 28, 2019 4.0 We have used Honeycommb to connect influencers with our target audience, employee engagement, and to build communities or people who share similar interests. Pros Meaningful engagement with other community members. Invisible but effective moderation. Build deeper relationships with employees, influencers, and partners. Cons Inability to automatically bring import audience from other networks. Review Source EI Elena I. Administrator Consumer Services Used the software for: 6-12 months ### "LittleMonsters.com" April 3, 2019 5.0 Pros The intregueing content, community culture & values. Cons In-Platform administration features still yet to come. Review Source Response from Honeycommb July 24, 2019 Thank you, Elena! ER Elise R. Creative Director Marketing and Advertising Used the software for: Less than 6 months ### "When You're Learning, You Need the Right Tools!" September 17, 2020 5.0 The customer service has been great. Whenever we have questions or need help we're treated with a sense of urgency, which is ideal. Our customer service contact at Honeycommb is friendly and receptive to passing our suggestion on to the rest of their team. Pros The Honeycommb team got us up and running quickly. Having our own white-label app is pretty fancy and Honeycommb helped make achieving our goal of hosting an independent community dedicated to creative entrepreneurs a reality. Cons Still things to learn... We're new to operating our own dedicated community so there would be a big learning curve with any software. Considering all the research we did the Pony Friday team is confident we chose the right platform to launch with. And they keep fixing things so we're comfortable with the direction it's all heading. Reason for choosing Honeycommb Company culture and speed in getting to launch. Review Source LB Lea B. Clerk Hospital & Health Care Used the software for: 6-12 months ### "Honeycommb" May 19, 2021 5.0 Pros There are a couple of functions that I really like about Honeycommb. To start off, I like that Honeycommb can be used on different devices and apps. I also like that it allows me to work on different platforms at once. I also like the look and feel of the software, including being given the ability to control every element I design. Cons The thing I liked the least about this software is the price. After the free version, the price goes up drastically. 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