# ABAdesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ABAdesk the right Applied Behavior Analysis solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185531/ABAdesk/reviews

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ABAdesk

4.4 (76)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ABAdesk

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

AD

Aleida D

BCBAEducation Management, 11 - 50 employeesUsed the software for: 6-12 months.

“Very simple and to the point when creating“

February 17, 2025

AD

Aleida D

BCBAEducation Management, 11 - 50 employeesUsed the software for: 6-12 months.

“lack of certain features compared to other platforms“

February 17, 2025

RE

Rachael E

Behavior TechnicianHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“I absolutely LOVE the new updates where now it saves Open Sessions in a separate area so if/when it crashes you’ll likely have a fall back and how it actually ASKS you if you want to clear your data.“

June 10, 2021

LC

Laura C

ABA coordinator, Board Certified Behavior AnalystHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“It is challenging that I cannot access an individual session note for printing, as my clients have MANY session notes and when we have documentation audits from insurance we only need one or two dates of service printed out.“

June 11, 2021

KW

Kinga W

BCBAEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“You are able to create a library/curriculum and share programs between your clients or clients within your organization which saves time.“

June 2, 2021

AF

Ann F

RBTHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“There is no place for the BIP, the software randomly erases session data mid-session even if we are using the save feature, the format does not allow for rapid data collection (particularly with frequencies) and there is no app.“

June 10, 2021

KW

Kinga W

BCBAEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“Works well on ANY device - computer, tablet, phone. If your tablet is our of battery, you can just pull out your phone and continue your session, no problem.“

June 2, 2021

DK

Dayna K

RBTHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months.

“Sometimes when I’m trying to launch a new day of data collecting for my clients, it needs to be refreshed or I have to cancel out of the screen in order to initially start their new page because their programs don’t populate.“

June 10, 2021

## Showing most helpful reviews

Showing 1-25 of 76 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Samantha P.  
CEO  
Hospital & Health Care  
Used the software for: 1-2 years

### "ABA Desk for a small/medium company "

June 10, 2021

5.0

ABA desk allows us to use online data collection systems and still manage to salary all of our direct care staff (this wouldn’t be possible with a system that costs as much as the others) which gives us much more flexibility and ability to serve our clients!

Pros

ABA desk is super affordable which is huge when you’re working on a tight fixed budget of health insurance reimbursement! The team is responsive to needs and fixes when they’re needed and it’s a pretty intuitive system.

Cons

We’d love some more flexibility in the ability to collect different types of data and some more control over pulling data for the company as a whole and/or site specific.

Review Source

LC

Laura C.  
ABA coordinator, Board Certified Behavior Analyst  
Hospital & Health Care  
Used the software for: 6-12 months

### "My review is driven by data "

June 11, 2021

4.0

At our company the ABA department has historically not been profitable due to the different authorization and billing methods we use compared to our company's other specialties (OT, PT, speech). ABA Desk is costing us less than half of what Catalyst was costing for better performance, the only thing we gave up when switching was cumulative graphs for programs that measure goal mastery criteria by the number of individual targets mastered.

Pros

It is intuitive and easy to use. I LOVE how easy it is to get to any target I need without changing the page I'm on. The customer service has been phenomenal--I daresay ABA Desk is the Chick Fil A of ABA software. The price point is reasonable. It is so easy to add new programs when genius strikes in the moment.

Cons

It is challenging that I cannot access an individual session note for printing, as my clients have MANY session notes and when we have documentation audits from insurance we only need one or two dates of service printed out. I wish I could have programs where the number of targets mastered was graphed cumulatively, rather than as % success for each individual target.

Reason for choosing ABAdesk

Straightforward/ease of use, and I liked that a BCBA developed it.

Switched from

[Catalyst](https://www.capterra.com/p/203639/Catalyst/)

Catalyst had numerous issues, and it was essentially a whack-a-mole situation where if one issue was addressed, two more new problems would occur. It often wouldn't even load or save our data. We have never had those issues with ABA Desk.

Review Source

KJ

Kaitlyn J.  
BCBA  
Education Management  
Used the software for: 6-12 months

### "Decent software"

January 31, 2025

3.0

I had a pretty positive experience with ABAdesk.

Pros

I enjoyed the simplicity of the software and how easy it was to train new staff on it.

Cons

I felt like the notes were difficult to manage because we had to manually search each day and time.

Reason for choosing ABAdesk

It was cheaper at the time and as a nonprofit, we needed cheap.

Review Source

RO

Rachel O.  
BCBA/Owner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Affordable Basic Software"

June 10, 2021

4.0

Every single time I needed help, the staff was prompt personal and professional. I would love to see the software grow and further develop to hit more complex practice needs. However, I'll take the superior customer service and stress free interface any day of the week.

Pros

As a practitioner with ADHD, the interface is soothing to my eyes. It's clean, not busy. The background color is not too bright. The simplicity of the programming and goal tracking set up is synthesized to the point it takes me a fraction of the time it took me to do the same tasks in Central Reach.

Cons

I need NEED need the option to graph performance with different practitioners as different lines on the same graph. I would also love to be able to graph rate of mands on the same graph I graph rate of maladaptive behavior. The ability to overlay graphs and have different trend lines is essential for my practice as I put a heavy emphasis on generalization phases and replacement behavior growth.

Reason for choosing ABAdesk

Superior customer service and interaction. Ease on my eyes with the layout.

Switched from

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Too complicated, customer service too delayed, business needs were different.

Review Source

NP

Nikki P.  
Center Director  
Education Management  
Used the software for: 6-12 months

### "ABA Desk: A New and Upcoming Data Software"

June 10, 2021

4.0

I overall have had a positive experience with ABA desk! I love the functions it provides such as the supervisor questions, ensuring honest service times, the treatment report options, and how user friendly it is!

Pros

ABA desk is user friendly and the customer service is phenomenal. \[SENSITIVE CONTENT HIDDEN\] is always willing to help!

Cons

I am excited for ABA desk to become more established (e.g. their new app coming soon) as well as an increase in functions (e.g. ABC data, removing the delete all button without a warning message, trend lines, averages of data, split data by therapist, notes being the newest at the top and oldest at the bottom).

Alternatives considered

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Reason for choosing ABAdesk

CR is complicated and has a lot of functionalities we would not utilize. ABA was extremely user friendly and the customer service was of great quality.

Review Source

EF

Elias F.  
BCBA  
Mental Health Care  
Used the software for: 2+ years

### "One of the Premier Data Capture Services out there!"

June 10, 2021

5.0

Fantastic support, aid and minimal technical errors that occur on my end.

Pros

Ease of use and the automated treatment plan function.

Cons

More customizing freedom when it comes to developing goals within the program would be great. Its already awesome though!

Switched from

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

What the company used but it was clear why they used it.

Review Source

DC

Darcy C.  
Owner  
Mental Health Care  
Used the software for: 6-12 months

### "Small business owner"

June 10, 2021

5.0

Fantastic customer service.

Pros

I own a very small ABA practice and \[SENSITIVE CONTENT HIDDEN\] has been so helpful getting my clients set up and quickly answering any questions I have.

Cons

There are some functions that you have to find work arounds but they should be fixed with version 2.0.

Alternatives considered

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Switched from

[Theralytics](https://www.capterra.com/p/179836/Theralytics/)

Theralytics isn't as functional and is more expensive.

Review Source

RS

Rory S.  
Behavior Technician  
Mental Health Care  
Used the software for: Less than 6 months

### "ABA desk"

June 10, 2021

4.0

The overall experience was great for my job!

Pros

I enjoy the ease of use and user friendly interface. The set up on the phone was perfect. The website was fast and interactive mix and easy to communicate with supervisors.

Cons

The session notes were a little all over the place, and the way you collect data wasn’t always easy, making you add more trials than necessary. The formatting was awful on the computer.

Alternatives considered

[Theralytics](https://www.capterra.com/p/179836/Theralytics/)

Reason for choosing ABAdesk

We are still testing ABA desk out.

Switched from

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

It has an awful set up, horrible user interface, and makes it difficult to do anything.

Review Source

Stacia L. E.  
Owner  
Individual & Family Services  
Used the software for: 6-12 months

### "Great Software"

June 10, 2021

5.0

Pros

I am pleased with the software by ABADesk. I continue to learn and implement different features outlined on the software. I feel valued as a professional and the software is very cost effective for small business owners.

Cons

At this time, I do not have any items that I consider a con.

Switched from

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

User friendly, cost, value, quality

Review Source

Cheyanne F.  
Program Manager  
Mental Health Care  
Used the software for: 1-2 years

### "Great ABA Data Collection "

June 10, 2021

4.0

Pros

Very user-friendly, nice graphics, perfect for multiple members on one case

Cons

Wish there was a way to see the running percentage of trials for the session, would also be nice if the intervals didn't time out if you click off of it

Review Source

BD

Brandi D.  
BCBA  
Individual & Family Services  
Used the software for: Less than 6 months

### "Business owner, BCBA"

June 10, 2021

5.0

I use this daily and love the program.

Pros

I love that data collection is so easy and I can pull it up at any time. I am able to access the graphed information and plan new goals much easier.

Cons

I could not copy and paste existing goals into the system, but once the origional goals are in...you are good to go when revising.

Alternatives considered

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Reason for choosing ABAdesk

This program is far easier to use and much less costly. I just wish it would let me write reports in it as well.

Review Source

RR

Rachel R.  
BCBA  
Mental Health Care  
Used the software for: Less than 6 months

### "ABADesk: Easy utilization and affordable "

June 10, 2021

4.0

It eliminates tons of paperwork and storage of raw data. For a small ABA agency, it works really well for collecting data, reviewing data, and making treatment changes

Pros

The data collection in real time is good, it is easy for my therapists to use effectively.

Cons

I don’t like that there isn’t an automatic prompt fade feature, because I have to go onto every program daily and update the prompt levels

Alternatives considered

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Reason for choosing ABAdesk

Affordability

Review Source

YL

Yenil L.  
RBT  
Mental Health Care  
Used the software for: 1-2 years

### "Very impressed "

June 10, 2021

5.0

Pros

It is very user friendly and it facilitates the data taking process

Cons

Connection error can happen often in difficult areas.

Review Source

BC

Brandi C.  
Lead Administrator  
Medical Practice  
Used the software for: 6-12 months

### "ABA Desk Administrative Utilization"

June 10, 2021

4.0

Pros

Data collection accuracy, template building features, ease of navigation

Cons

I did not like that session notes could not be entered out of consecutive order. For example, if a session note was not entered on June 1, it could not be entered on June 8 if other sessions had been entered since then. To get around this obstacle, you have to create a missing session note using a false date, submit it, then open it back up to edit it to the correct date.

Review Source

AE

Annie E.  
BCBA  
Mental Health Care  
Used the software for: Less than 6 months

### "What a great and secure ABA data collection software"

June 12, 2021

5.0

Pros

I think what I like most about ABA desk is that it was created by a BCBA for BCBA work. It is able to provide all of the varying types of data collection that are essential for my therapeutic services

Cons

At this time, there is nothing missing from the software.

Review Source

CH

Chrysteil H.  
Registered Behavior Technician  
Medical Practice  
Used the software for: 1-2 years

### "You made it easy!"

June 29, 2021

5.0

As a user, I was able to easily train & begin using ABADesk immediately.

Pros

Super user friendly! I can take exactly the type of data my supervisor needs, because it's programed in It keeps track as I go The graphs are automatic & easy to access The graphs are so helpful for the clients/parents to follow

Cons

The sessions must be entered in chronological order

Review Source

BG

Barbara G.  
Behavior Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great data management software with top notch customer support"

June 9, 2021

5.0

Pros

Setting up data collection needs is a snap. I'm not completely tech illiterate, but I've used other systems before and have had to refer to help guides repeatedly in the past. ABAdesk is simple enough that it's possible to get things ready to go after a demo session. Even better, if there are questions, \[SENSITIVE CONTENT HIDDEN\] is available and incredibly helpful in making sure that things get fixed and resolved.

Cons

The software does everything that it claims to do, and more!

Alternatives considered

[Catalyst](https://www.capterra.com/p/203639/Catalyst/)

Review Source

CR

Cyndy R.  
Behavioral interventionist  
Alternative Dispute Resolution  
Used the software for: 6-12 months

### "Life saving!"

June 10, 2021

5.0

I have loved using this software. The \[SENSITIVE CONTENT HIDDEN\] has been so helpful in navigating how to use this and I will never go back to paper.

Pros

I love that I was able to go completely electronic with this app! I literally use zero paper anymore and I used to have so many files worth of paper that I hate it to waste.

Cons

There's nothing that I just like about this software.

Review Source

SA

Sarah A.  
Dental hygienist and mom  
Mental Health Care  
Used the software for: 6-12 months

### "Very Thankful "

June 10, 2021

5.0

I really like how quickly I can input data. This is a great product!

Pros

I like how easy it is to maneuver. It stores all my notes which can easily be accessed at any time.

Cons

I hope that when putting in the date perimeters, it can stop saying “invalid date/time” multiple times.

Review Source

BB

Bonny B.  
BCBA  
Mental Health Care  
Used the software for: 6-12 months

### "Too basic!"

June 10, 2021

2.0

I am not happy with this data program.

Pros

I do not like anything about ABA Desk. It's very basic. Your better off doing paper and pencil data at this point.

Cons

Too basic, you cannot customize graphs and barely customize the programs.

Review Source

Response from Mingo Solutions

June 14, 2021

Hi Bonny, We are actively working on making a much more robust version of ABAdesk, including more flexibility with programming and graphs. If you're open to sharing your thoughts, I'd love to hear them. Additionally, I noticed only one request for support under your name, and your login issue was resolved within an hour of that request being sent. Would you mind sharing how we can better support you?

SR

Sarah R.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Everyone loves aba desk! "

June 10, 2021

5.0

Pros

ABA Desk is so easy to use! You can customize programs, store programs in a program bank, and have staff collect data in real time. The website saves itself often so you never have to worry about losing the data. My staff love how easy it is navigate and collect data.

Cons

It doesn't sync up with billing softwares. There's only one signature box. It is not good for having multiple session notes (bt vs bcba).

Reason for choosing ABAdesk

The software was affordable and so high quality. Love how easy it is to add users and update client stuff.

Review Source

AO

April O.  
clinical Director  
Individual & Family Services  
Used the software for: 6-12 months

### "Data Driven"

June 10, 2021

5.0

Pros

User friendly, easy to navigate, lots of options for programming

Cons

It is difficult to make date data if a user forgot to submit their note

Review Source

SG

Sophia G.  
Registered Behavior Technician  
Hospital & Health Care  
Used the software for: 6-12 months

### "ABAdesk is easy to use and visually appealing "

June 10, 2021

4.0

Pros

I appreciate the colored icons and list format.

Cons

It frequently closes and clears all my data.

Review Source

EK

Emily K.  
Behavior Tech  
Mental Health Care  
Used the software for: Less than 6 months

### "Amazing features "

June 10, 2021

4.0

It’s great to look at the statistics and look back on session notes

Pros

It’s very helpful that everything is calculated for you in percentages so it’s easy to transfer data

Cons

Loss of data occasionally when using a tablet

Review Source

OM

Olivia M.  
Life Skills Teacher  
Education Management  
Used the software for: Less than 6 months

### "Special education classroom use "

June 10, 2021

4.0

Pros

The ability to quickly capture data electronically is essential in a job like this. ABADesk easily organized and summarized my data for me. Love the graphing ability of the software.

Cons

Wish there was an app instead of saving the webpage to home screen on devices. Also wish you could type in a number for frequency count instead of pushing the button however many times- really tedious with high frequency behaviors. Glitches detracted from my overall experience- notes not saving right or disappearing, local save glitches, etc.

Review Source

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