# StatusCast Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about StatusCast Software - reviews, pricing plans, popular comparisons to other Incident Management products and more.

Source: https://www.capterra.com/p/185875/StatusCast/reviews

---

# 

 StatusCast Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 13, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

StatusCast

## What is StatusCast?

StatusCast makes it easy to communicate incident, uptime, and maintenance information with users in real-time via Status Page, email, text, and SMS. StatusCast includes features that take the hassle out of developing and managing a private or public Status Page. The platform includes instant integrations with third-party SaaS platforms, ITSM solutions, and custom application support. Customizable status page design, communication templates, and custom alert automation are included.

## What is StatusCast used for?

[Incident Management](https://www.capterra.com/incident-management-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$99

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### StatusCast

4.7 (23)

VS.

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting Price

$99

Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (23)

Ease Of Use

4.6 (670)

Value For Money

4.4 (17)

Value For Money

4.4 (594)

Customer Service

4.7 (19)

Customer Service

4.5 (625)

## StatusCast alternatives

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (227)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/185875/StatusCast/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Communications Management

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Record and track all relevant internal and external communications

Incident Reporting

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Audit Trail

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

IT Incident Management

Manage incidents related to outages or breaches in functionality of IT systems

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

StatusCast 10 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A record of all activities within the system, including user access, changes made, etc.

Record and track all relevant internal and external communications

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Manage incidents related to outages or breaches in functionality of IT systems

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Online portal through which end users can access the system, manage tasks, or obtain information

Set and monitor service level agreements to ensure timely response and resolution

Create, design and manage workflows for repetitive tasks

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Features

4.4 (23)

4.4

Based on 23 reviews

## Pricing

Value for money

4.4 (17)

Free Trial

Basic

$99.00

Per Month

Value for money

4.4 (17)

4.4

Based on 17 reviews

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## Support, customer service and training options

Customer Service

4.7 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (19)

4.7

Based on 19 reviews

## User reviews

Overall rating

4.7

Based on 23 reviews

Filter by rating

5(17)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Justin N.

VP Customer Experience

Airlines/Aviation

### "StatusCast "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 6, 2021

Great to work with both during the initial trial and testing and as we went into deployment and needed some help on a couple of topics.

Pros

The ability to have both public and private components on a single portal is something we could not find from other suppliers

Cons

Setup is a little more complicated due to the high degree of customisation available. Reporting could be improved.

Reasons for choosing StatusCast

StatusPage would require us to have two separate status pages, one for private component that require a login to view and another for public components where no login is required.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NK

Najjo K.

IT Business Analyst

Information Technology and Services

### "StatusCast Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 24, 2021

Pros

The incident reporting and status pages are great for our end-users. They are configurable and can display as much or as little information as we would like. The existing integrations selection is great as well, with Okta and xMatters offered (our company utilizes these).

Cons

There are certain features that may need to be improved upon or added to StatusCast, but the ability to work with StatusCast and request new features makes this more of a pro than a con.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SN

Santosh N.

Junior Engineer

Information Technology and Services

### "A Ease to use software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2021

Great

Pros

The quick alert and notification is the impactfull feature that i used most of the time

Cons

UI improvements needed over all a nice experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Mohana P.

Release Engineer

Computer Software

### "Easy Release Notification"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 21, 2021

Statuscast overall experience is good. User friendly and easy transition.

Pros

Its simple to use and to configure the release notification. Dashboard shows the upcoming release details. We can review and plan accordingly.

Cons

It would be great, if we have dashboard to view list of notification specific to created user.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TL

Tim L.

Systems Engineer

Education Management

### "Does the job"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 19, 2021

Pros

It's very easy at a glance to check the status of our critical applications.

Cons

Having to re-authenticate for each section selected down the sidebar.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Shawn D.

IT Analyst

Financial Services

### "StatusCast Rocks!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 16, 2021

Pros

The ease of use and simple layout for updates

Cons

There was difficulty setting it up from the CNAME we currently had in place. It took a bit longer than anticipated, but it was resolved eventually.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jennet S.

CS Operations Engineer

Telecommunications

### "Functionality of StatusCast"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 16, 2021

Pros

Our company started using this since last year (deployment phase stage) and I find that it function as much as our previous communication tool. I believe this tool helped us in many ways, where some functions from our previous tool is now working, like selecting several database servers with ease. I do not think that it will be that possible.

Cons

What I least like about this product is the status of the incidents, whereas the completed incident only has the option of resolved. It would be nice if we can have the "closed" or "implemented" status.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RP

Ramesh P.

Senior Engineering Manager

Construction

### "StatusCast Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 12, 2021

Pros

Customization is very easy and simple, Also biling is flexing.

Cons

Custom integration is not as easy as like other status page tools.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WS

Willis S.

Customer Support Engineer

Computer Software

### "Easy to Use and Keep Customers Updated"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 8, 2021

The status page has decreased the amount of support tickets our company receives because of the ease of getting customers to subscribe to our updates and stay up to date with any incidents. We keep our internal company and external customers up to date with the ease of posting in one place.

Pros

The easy updates to existing incidents is by far my favorite feature. This makes it simple to update your customers rapidly and keep them up to date.

Cons

We have some automation that creates drafts of incidents that are sometimes hard to find the right views to delete them from. But in general, the UI is great and pretty easy to follow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sunyo S.

Program Manager

Computer Software

### "Awesome service for system status!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 29, 2021

It's awesome! Great support, great engineers!

Pros

It's pretty sleak. We were the first complex customer and StatusCast hand-held us along the way to our launch today!

Cons

Since we were able to get most features that we need during the implementation, not a lot of cons. However, moving forward, as StatusCast gets more customers, I am not sure how flexible it will be.

Reasons for choosing StatusCast

Flexibility

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Miguel V.

IT Shared Services Manager

Hospital & Health Care

### "StatusCast for Hospital Infrastructure"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 17, 2020

Overall, set up was easy, adding users was simple and direct. Administration is a breeze.

Pros

Ease of use and deployment. The production page is simple and not busy at all, making for a comfortable and inviting view of our page.

Cons

I wish the published page had a bit more flexibility than whats avialable but it gets the job done. The amount of components offered could be a bit higher to offer more flex during set up.

Reasons for choosing StatusCast

It really came down between StatusCast and Status.io, and for the money and tools available, StatusCast knocked it out of the park for us. It filled a need that was imperative to fill in our organization that offered a cloud based reporting tool. Its incredibly important to notify our HUGE user base of any impactful performance issues and StatusCast made it simple, clean and easy to interpret.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Michael H.

Application Developer

Telecommunications

### "Excellent Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2020

StatusCast has been an exceptional partner to work with given our circumstances and requirements.

Pros

Our organization had a very tight delivery schedule with non-standard requirements. StatusCast really stepped up to help going as far as extending the product to help meet our needs.

Cons

At this point I can't pinpoint any short comings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

software developer

Higher Education

### "Great tool for IT communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 24, 2020

Pros

It has been used campus wide for IT related maintaience and communication , Great tool for IT communication

Cons

Sometimes it has issues with modifying and resending the communication with existing events

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Andrea S.

Product Support Analyst II

Information Technology and Services

### "Status Cast: Our Communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 22, 2020

I've appreciated having such a quick route to our stakeholders inboxes.

Pros

The purpose is set and it's built for what it does. Nothing superfluous, let your users know what's going on.

Cons

Preset templates could be a fun addition, show off some of the features we can't see inately.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DJ

Dana J.

Principal Architect

Electrical/Electronic Manufacturing

### "StatusCast Base Features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2020

excellent

Pros

Integration with Microsoft Azure platform

Cons

None, most features were included in the base product

Alternatives considered

[Statuspage](https://www.capterra.com/p/177360/Statuspage/)

Reasons for choosing StatusCast

included Features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Austin H.

Webmaster

Information Technology and Services

### "Austin Hunt's Review of StatusCast (College of Charleston)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2020

It's been really great, it's super user-friendly and the chat/support team is always reliable and responsive.

Pros

I really like its integration potential through the API that it offers. Plus, the documentation of that API is stellar.

Cons

This is minor but I'm not a fan of the limit on the number of components we can create. Especially in the context of nested components. Having three components nested within a component simply for the purpose of categorizing the subcomponents shouldn't result in a component total of 4, but rather 3.

Reasons for choosing StatusCast

I was not involved in the purchasing of statuscast, but I am involved in its implementation as a member of an Enterprise Applications team for the college.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Joseph G.

Director, Global Support

Internet

### "Excellent support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 24, 2020

So far, it's been great. They have been here every step of the way to help me understand the product, they've made UI customizations for me and been able to explain every feature of the product very clearly

Pros

Ability to customize entirely and integrate with alerting systems we have to automate status posts

Cons

Took a while to figure it all out. There's a lot going on here, but in the end, that was a good thing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Rob H.

Systems Admin

Information Technology and Services

### "StatusCast is a clean app"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 29, 2020

Pros

Exceptional support, ease of configuration, clean and concise.

Cons

Limited data sources and ability to add multiple accounts for the same data / service provider.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

marc n.

Network Analyst

Information Technology and Services

### "Status Cast Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 14, 2019

Centralized Notification System is great for alerting all parties from all departments

Pros

Easy to Admin to customer needs Easy to Admin our Company needs

Cons

Nothing really at this point to critique. Still Learning

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EC

Ethan C.

Cloud Operations Manager

Computer Software

### "Great support for a solid product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2019

We are satisfied that our evaluation of status page packages led us to Statuscast.

Pros

I like the granular control Statuscast gives me over my incident communications, and it allows me to automate away from human errors with feature-rich communication templates. Support personnel are also stellar - they're super helpful, and they're nice to me when I'm an idiot.

Cons

The pricing seems a little extreme for a message queueing service.

Reasons for choosing StatusCast

more granular control

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Maria C.

Manager of Customer Support

Computer Software

### "Communication is Key"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 18, 2019

Honestly, the product is amazing, and it's making my life a lot easier as I can post messages and downtime in the app quickly so that users are aware and if it's a short downtime, I don't have to send out a notice, it's just simply tracked there. I think having a dashboard and being able to show uptime is key in a SAAS based world and allowing users to help themselves rather than submitting cases to Support for updates, is a more efficient way to handle these types of problems going forward.

Pros

I like the ability to alert specific groups of users per each component. Having control over who you notify, for what products, or specific functionality so you can cater targeting messaging is huge in the Support realm. Allowing folks to sign up for text messages notifications rather than email so you don't have to deal with IT security restrictions is just a massive help in the healthcare industry were security is extremely strict and traffic is heavily monitored.

Cons

I'd like to be able to manage my list of contacts better. I want to know who has never signed in so I can remove them from the list of subscribers. I want to know when people leave that I can remove them from the list with ease. I'd also like a better way to handle and manage templates, because copying and pasting sometimes doesn't adjust well so having to get the HTML version to manipulate changes can sometimes be very time consuming. Posting an incident needs to be a little more streamlined - for example, if you tie a template to a type, it should auto-populate below and it should auto-fill in the date, etc. so you can see it before you post it so you'll know the formatting looks right. Please allow for a better calendar view - looking at newest to oldest is off-putting and users seem to have a hard time reading that - perhaps showing an actual calendar or "TODAY" highlighted in Orange so people's eyes are draw there, would really help. Lastly, the reporting really needs to be exportable - I need to be able to pull a list of folks who have signed in - not just from their creation date so that we can leverage account management to ensure that the contacts we have listed actually are in the "know" about system outages and scheduled maintenance.

Reasons for choosing StatusCast

NA

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Debbie P.

Application Management - iQQ Manager

Information Technology and Services

### "Keeping Clients Updated"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2019

StatusCast has provided us a mechanism by which we can notify an ever-changing client/vendor database with up-to-the minute notifications on several different organization applications that otherwise would involve regular maintenance and clunky tracking processes. Furthermore, as a third party application, StatusCast provides the ability to get the word out even when our organizational communication systems are out of service.

Pros

Low maintenance requirements, ease of implementation, instant notification to clients, and up-to-date dashboard status. Implemented both an external facing and internal facing application, allowing us to keep our field informed on topics not applicable to clients or vendors.

Cons

Minor limitations prohibiting some flexibility in notification specificity; yet, we were still able to adjust and keep the application design applicable to multiple organizational applications with differing client/vendor databases

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

Donna K.

IT Support Manager

Utilities

### "StatusCast Notifcations Make Life easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 11, 2019

Again - keeping everyone involved, and updated.

Pros

I love being able to keep our users updated on all activity within the organization, from software updates to outages.

Cons

n/a Everything has been great so far. No complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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