# Boombirds Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Boombirds the right Workflow Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187232/Boombirds/reviews --- Boombirds 4.9 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Boombirds Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Erry Febrianto S. Partner Accounting Used the software for: Less than 6 months ### "Track all your inefficient business workflow and solve it!" August 10, 2021 4.0 Boombirds make the flow traceable, and we can improve when we know the flow. Boombirds make easy to find what should be improved. It is really good for the business that still have manual and conventional communication to become more efficient. Pros This software help me and my team to plan the working, especially in target of completion, more traceable. we know the progress and can communicate more efficient because we build the workflow as detail as possible. As a professional who had business in make service to customers, satisfaction can not be seen but can be feel. With helicopter view capabilities of this software, I easily know which process should be improved Cons User experience of this software (for the first time) is slightly complicated (for the user who did not have good experience in IT). The "submenu" (the one that can be click and have dropdown choice) button is not easily found, if you are still a new user. Alternatives considered [Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Boombirds It is feel like a "Boutique" software not "Mass Production" . They have very good customer relation management. We feel like we are a priority even we are small Business. Review Source GG Gowtham G. Managing Partner Accounting Used the software for: Less than 6 months ### "Usage and Reporting " April 5, 2021 5.0 Pros 1.Cost-Effectiveness 2.Routine tasks 3.Accountability in work 4.Customer support 5. Flexible SOP Cons 1) Allocate Time while assigning work. Alternatives considered [Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[Trello](https://www.capterra.com/p/211559/Trello/) Switched from [Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/) Cost-effective Standard Operating Procedure Review Source CA Venkatesh G. Partner Accounting Used the software for: 2+ years ### "Fantastic task management tool !!" September 5, 2021 5.0 We are very happy to be using Boombirds.. Its fantastic !! Pros Boombirds has helped us reduce our turn-around time. It has made our processes lean, automated our SOPs by digital transformation. Further it has improved employee productivity, reduced operations management complexity and above all, it has helped cut costs. Cons Collaboration feature needs improvement. Review Source Response from Softborne Technology Solutions September 23, 2021 Thanks so much for this amazing review! We are so pleased that you are able to see so many benefits. We appreciate your feedback on the collaboration feature, so watch this space for some exciting new enhancements in the next few months! VR Verified Reviewer Business Manager Outsourcing/Offshoring Used the software for: 1-2 years ### "Never Miss a Step! " July 6, 2021 5.0 It was intuitive and easy to use. Pros I love how Boombirds makes it easy for our team to track SOPs and make sure that no step is overlooked. Cons I can't think of any right now, at least on the current iteration. Review Source Mohamad Shariff S. Partner Accounting Used the software for: 6-12 months ### "Boombirds for efficiency" July 3, 2021 5.0 At first, we were preoccupied with setting the right/required task that we miss the control element. The training and support provided helps us overcoming the change challenges Pros The information on on going service status and schedule our service . Really helpful in managing service production . It also record time spend on every clients. Cons It would be perfect if it could integrate with our accounting system, xero - especially if it able to automate cost incurred on each client. Review Source SC Steven C. Founder Accounting Used the software for: Less than 6 months ### "Superb work flow management tool for my start up professionals team! " January 11, 2021 5.0 I have been searching for a business process management / work flow tool for a long time. Notwithstanding tools that cost 7 to 8 figures, suitable work flow management tools for a professional set up like mine, along with a price point that is easy to get on board wasn't exactly straight forward to find. The compliance element with BoomBirds is a major synergy with my line of business, hence providing lots of upside for implementation, be it for straight forward professional services that we provide, to future higher level consulting work that I have got planned for roll out. I highly recommend BoomBirds to auditors and accountants who need to manage a dispersed team, while keep crystal clear gauge of what the team is delivering and where their real time progress with assigned work is at, while for those with job scope around internal audit / internal controls work would benefit much for the business process features that BoomBirds bring to the table. Pros \* Highly self customisable workflow / steps / controls for my business processes \* Enables the long time wish list for my reviewers (managers) to monitor and be updated on job progress performed by remote team members \* Great UI / UX!! \* Learned a new thing or two about process management, with the on boarding team emphasising to us on various occasions that its about 'continuous iterations' rather than a big bang approach \* Recurrence automation for recurring task / internal job assignments to the team \* Highly affordable for a start up team like us! \* Super impressive commitment to time and effort in on boarding our team to the platform Cons \* Haven't spot much of weaknesses yet. Still on cloud nine being impressed with the new toy that we've got our hands on! \* Further integration with popular cloud storage tools would be a wish list from us. Understand that this is already being work on for coming release Review Source Darren T. Director Logistics and Supply Chain Used the software for: 2+ years ### "Good experienced." June 1, 2021 5.0 Boombirds team members are awesome as they providing us a lot of helps and checking with us constantly to make sure we fully utilise of their system. Pros The system helps our organisation to manage daily transportation trip of delivery to our clients. Meanwhile Its also serve as a process management to keep track all our operation process. Furthermore, the its also allowing our driver to know their daily allowance whenever trips done. Cons The setting would be slightly complicated for us perhaps we do not need many of the great features. Review Source Raj N. CEO Information Technology and Services Used the software for: 6-12 months ### "Best BPM software to keep customers in the loop" November 18, 2019 5.0 It has been great. We were able to set it up in a few hours. We can create stuff on our own, but when we need help, boombirds team is available to assist. Required 0 coding for us non-technical folk. Pros All in one platform, office, field people can login and do, assign tasks, review reports. Customers can stay updated with contextual collaboration. This is fantastic as it gives customers a view on where things are and collaborate with people responsible. Cons When something is this user friendly, you kind of want it to be more userfriendly. Would be great to see them build it to be even easier to set up new processes. Reason for choosing Boombirds ease of use, and ability to get logins for all including customers. I wanted a tool that I did not have to push people to use everyday. Review Source JA Jessica A. COO Management Consulting Used the software for: Less than 6 months ### "PRO Partner Group using Boombirds" September 22, 2021 5.0 Pros Boombirds has helped improve efficiency and accountability within the Operations Team at PRO Partner Group. We have seen a significant reduction in the number of internal emails, workflows are now centralised and reports can easily be generated. The implementation itself was extremely smooth, which was primarily down to the development and support team at Boombirds, as well as the user-friendliness of the software. Cons Overall we are very happy with the software. Minor suggested improvements would include notifications when creating tasks and ease of pulling reports. Review Source Response from Softborne Technology Solutions September 23, 2021 Thanks for sharing such a positive review. We are so happy that it has made such a difference in such a short period of time. We will be sure to share your feedback with the implementation team. We note your feedback on the tasks and reports and from our conversations these will definitely be taken into the roadmap for future releases. Edelyn Valery N. Marketing Executive Cosmetics Used the software for: Less than 6 months ### "Amazing management software" June 30, 2021 5.0 Pros easy to use, helpful customer service and adjustable to company needs Cons sometimes have issues on Safari browser and cannot be resolved Review Source MD MADHUSUDHANA D. Partner Accounting Used the software for: 6-12 months ### "DM Rao and co., Visakhapatnam" June 4, 2021 5.0 Absolutely great experience. Pros Smart Service board has helped to create standard work flow of service, reduced the training time to staff on assigning the job. Team became self organized, productivity is increased. Meeting the deadline of delivery schedules, increasing the customer satisfaction. Cons The Snippet view should display of details of customer and the assignee name is suggested than viewing the details of Job title. Review Source Similar Products Featured ## Related categories [Business Process Management](https://www.capterra.com/business-process-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)