# Order Time Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Order Time Inventory the right Order Management solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189224/Order-Time/reviews --- Order Time Inventory 4.8 (57) [View alternatives](https://www.capterra.com/p/189224/Order-Time/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Order Time Inventory Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews YC Yerson C Communications DirectorTelecommunications, 201 - 500 employeesUsed the software for: 1-2 years. “The program has all the information in matters inventory management, and every order is well certified.“ April 29, 2024 RB Ryan B COOMedical Devices, 2 - 10 employeesUsed the software for: 6-12 months. “It doesn’t matter what features a program claims they have, if they don’t provide quality responsive support, I don’t want it.“ August 2, 2022 RM Rebecca M AccountingPackaging and Containers, 11 - 50 employeesUsed the software for: Less than 6 months. “Was easy to set up integrates with QuickBooks, including showing invoices paid or credits applied.“ May 8, 2024 MH Madison H Product SpecialistFine Art, 11 - 50 employeesUsed the software for: 1-2 years. “We had some hiccups when switching from our old software to Order Time.“ October 19, 2022 MA Mina A PresidentBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: Less than 6 months. “The integration with Magento and Ship Station makes things more efficient and easier on a daily basis and support is very good overall as their team is knowledgeable and responsive.“ January 10, 2024 Amber M AccountantWholesale, 11 - 50 employeesUsed the software for: 6-12 months. “That being said, no program has a resolution for ever problem if that problem has never surfaced before.“ October 20, 2020 PK Paige K Marketing ManagementConsumer Services, 51 - 200 employeesUsed the software for: More than 2 years. “The support team helped us with our complicated setup and integrations, and has patiently helped us with any issues that came up.“ January 5, 2024 ## Showing most helpful reviews Showing 1-25 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeff H. V.P. of Innovation Transportation/Trucking/Railroad Used the software for: 2+ years ### "Order Time - Awesome!" April 26, 2021 5.0 We are extremely please with the functionality of the program and how it handles our kits, Bill of Materials, assemblies and vendor management. We also utilize Order Time to manage our customer quoting process which ultimately drives data into sales order and work orders. Finally, it drives all the necessary information into our QuickBooks for payable and receivable management - this a complete package! Pros The ability of this program to allow us to build assemblies and kits was our #1 requirement and Order Time does that fabulously. We create a lot of assemblies (Bill of Materials) and this program makes the process easy! Their documentation and customer support has been phenomenal! Cons It's tough to find a "least" topic for Order Time but...may be updating large groups of "items" proves to be a little challenging for us. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We were in desperate need of a material management program that would allow us to scale our production when we expanded but still the program to be able to communicate with QuickBooks. We found Order Time just after they launch and we very intrigued by it's capabilities. We have been able to easily set up our "kits" and assemblies and track production from beginning to end. The icing on the cake are the ties between Order Time and QuickBooks to drive our sales orders, account receivables and account payables - awesome! Review Source PK Paige K. Marketing Management Consumer Services Used the software for: 2+ years ### "Unique Business - OrderTime met the need" January 5, 2024 5.0 Pros We have a unique business that ranges from a small e-commerce store to off-the-shelf products, complicated custom products, and a service side of the business. OrderTime was the perfect solution for us to track our inventory without having to sync inventory to QuickBooks Enterprise Desktop. The support team helped us with our complicated setup and integrations, and has patiently helped us with any issues that came up. It has many ways to customize that suit your particular business's needs, and compared to other similar products out there, it's very affordable for the amount features it has. We are very glad we found OrderTime! Cons Learning curve was steep, but we had never managed inventory before so we were starting from scratch. The complexity of what it can do (and our inventory is complex) will allow us to manage the minutia of our items very effectively. Switched from [Wasp Barcode Maker](https://www.capterra.com/p/233466/Wasp-Barcode-Maker/) Wasp was a stand alone product and didnt' allow us to really see inventory availability. Review Source EE Erica E. President Apparel & Fashion Used the software for: Less than 6 months ### "Disaster" February 7, 2020 1.0 Used it for 3 mo. It never worked properly in that time, reports we were promised would be available never were, support was terrible. Could go on and on. A really bad experience. Pros Did not like anything about it. Maybe the fact that you could custom build reports yourself? Cons Very buggy, outdated interface, integrations did not work consistently, customer service was basically non-existent. Reason for choosing Order Time Inventory Thought it would be integrating with all of our systems and sales channels. Didn't work out that way. Switched from [Orderbot](https://www.capterra.com/p/140628/Orderbot/) Previous platform has closed API, no native integrations and spotty customer support. Limited reports and no option to custom build reports that you need so data was really held hostage. Review Source JC John C. IT Director Pharmaceuticals Used the software for: 2+ years ### "OrderTime delivers efficiency and is agile with great customizations" February 9, 2023 5.0 Excellent! Pros It has a slick UI which is modern and fresh. Cons From an admin perspective possibly some access to the workflows for customization, on the flip slide it's potentially more robust not having such access! Alternatives considered [OrderWise](https://www.capterra.com/p/116009/OrderWise/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Order Time Inventory We are upgrading from All Orders and OrderTime is a natural progression for us, familiarity and trust is a major factor with such a critical system. Review Source SB Steve B. Owner/Manager Furniture Used the software for: 1-2 years ### "The BEST next step for small businesses" September 23, 2019 5.0 Overall the experience has been wonderful. 1. The solution provided everything I needed and wanted for the future. 2. At one point, I realized there was something that I needed and yes!, they had it already. Because they come from years of experience in the industry. 3. They are especially responsive to my needs and questions. Very high level of customer service. Pros OrderTime is extremely thorough. In searching for our move from only QuickBooks desktop, I knew what I needed for now and wanted for the future. After researching many, many other solutions, all of them fell short in basic needs in one way or another. Finally I found OrderTime, and it was a great fit. They absolutely met my needs and wants for inventory, sales, and customer management. It was also nice to learn that they were deploying OrderTime as an online version after years of the in house NumberCruncher software. Then, it made sense why they were so good at everything. Cons It is not a complete solution, with accounting, so you still need some type of A/R A/P GL plugin. They are so good at everything else, I want this. But, sometimes you do what you are good at so you can be great at it. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[SOS Inventory](https://www.capterra.com/p/159971/SOS-Inventory/) Reason for choosing Order Time Inventory These others had critical functions that must be delivered and could not. OrderTime fit everything and was quite a relief to find. The reporting is very flexible, strong, and versatile. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) I needed an online version of Quickbooks Enterprise Desktop so I could have other users access it easily remotely. Having used other software online like Netsuite, I knew what I was looking for and needing, but didn't want to pay the extreme amounts. OrderTime does everything I need and even several things that QBD could not do which has helped our business a lot. Review Source MA Mina A. President Business Supplies and Equipment Used the software for: Less than 6 months ### "A robust inventory and order management system" January 10, 2024 5.0 We launched just over a month ago so we have not been using the system that long but we have found it to cover all the bases of order management and fulfillment so far. The integration with Magento and Ship Station makes things more efficient and easier on a daily basis and support is very good overall as their team is knowledgeable and responsive. The only thing I would say to anyone who signs up is to make sure you take full advantage of their onboarding to set it up properly to work for your company (as there are many options and preferences) and to understand the overall process before starting. Pros Order Time is a comprehensive order and inventory management system which syncs to Quickbooks. We have been looking for such a system for a while and it seems to be exactly what we need so far. It also has a light CRM to manage leads and quotes so everything can be done in one place. The support has been really good during the implementation as they are responsive and help you figure things out quickly. Cons Implementing and learning a new system is always a challenge and the learning curve with Order Time is no different. On the bright side, once we do get over the curve, things should be great! Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Method CRM](https://www.capterra.com/p/130389/Method-CRM/) Quickbooks is good at accounting, not good at inventory. We should've switched a long time ago... Method CRM is good but it doesn't handle inventory... we needed something comprehensive. Review Source JR Jennifer R. Buyer/Planner Machinery Used the software for: 2+ years ### "All around awesome!" October 11, 2022 5.0 Overall, this is a great program. It has tremendously helped our purchasing team be more efficient. It has helped our expediting team keep up on past due vendors at a glance. Our routers make less errors as well. Whenever there is a glitch or something we don't understand, they are 1 ticket away and we typically have answers within 24 hours. The staff is very friendly and very well versed in what they do. Pros Very easy to use and manipulate to exactly what you need. Cons I wish things like adjustments to inventory or notes left in the system were date stamped automatically. Currently when something is changed it's based on the date the transaction was created, but if you go back to edit that transaction there is no update to the date. Also, nothing is time stamped, only date controlled. Having that high level of control helps with problem solving when things don't go as planned. Review Source VR Verified Reviewer Order Manager Farming Used the software for: Less than 6 months ### "OrderTime is awesome" April 17, 2024 5.0 can't say enough good things about OrderTime. Great program! Pros ease of use, fabulous helpful staff, works seamlessly with QBO Cons There are always hiccups when switching to new software, but the impact was very minor in this instance. And the NumberCruncher crew prepared us well, in advance. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We used AllOrders for 12 years, OrderTime is the new online version of the same program. I love them both. Review Source CM Chris M. President Retail Used the software for: Less than 6 months ### "Try It--We're So Glad We Did!" August 21, 2023 5.0 Great product with an absolutely amazing level of customer support. These guys will do what it takes to make you successful. Pros It's hard to narrow down to a list all of the features that we use--and we haven't found the sum of them yet. Every day you'll hear our team exclaim, "Oh, wow!" out loud as they find new ways that Order Time has built in to support our operation. It is clearly designed by a somewhat OCD genius in inventory management who will stop at nothing to include every conceivable order- and inventory-management feature you could want. Cons Label printing could be a bit better but it is an area of active work. Unlike other vendors whose technical support staff is outsourced to one country and the development to another, the staff of Order Time is right here in the US and any issues communicated to the technical support staff are relayed directly to the development staff. Answers to upgrade and development questions are usually only a day or two away. Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[SkuVault Core](https://www.capterra.com/p/139964/SkuVault/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Review Source CK Chaim K. COO Retail Used the software for: 2+ years ### "Best Inventory Software" May 8, 2024 5.0 Pros Has all the functionality you can need to set up a business that relies on manufacturing. Cons Takes time to customize to our needs and there is the occasional bug. Review Source BS Bozena S. Bookkeeper/Office Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "10 years with Order Time" August 10, 2023 5.0 Pros OT software is user friendly. Inventory management is very efficient and integration with QBO works perfectly. Cons Customizing reports could be confusing, but customer support is very helpful and responds quickly. Review Source PW Patricia W. Sr.Business System Analyst Food Production Used the software for: 1-2 years ### "Best Support system " February 28, 2024 5.0 Pros Order Time has help us save a lot of time during the order placement and shipping. Items to be added and customer PO are done in a better way Cons Order Time Inventory management system helps the best in what we need Review Source FC Felicia C. Compliance Coordinator Building Materials Used the software for: Less than 6 months ### "OT prevents OT" December 21, 2022 5.0 We have had a pleasant and approving experience with Order Time. We are excited to be done with other products that are less user friendly. Pros The ease in which to use, train, and set up is the best feature. Cons The Work Order creation is more complex for what we do, but it's still easy. Reason for choosing Order Time Inventory The one stop shop for quotes, sales orders, PO's, and the inventory management for EOY requirements. Review Source CM Carol M. Business Operations Manager Mechanical or Industrial Engineering Used the software for: I used a free trial ### "New user" February 10, 2023 4.0 No sure yet Pros We are just learning this software. I am not in depth enough yet to say I love it. We have been using All Orders that is very customized to us so this will take some getting used to. Cons We are in the process of going through Order Time trying to figure out what is missing from what we are using in All Orders. We don't really like the limited ways of creating forms. Our company has unique products to each customer and the forms make it difficult to add all the information we need. Review Source DR Debra R. Accountant Airlines/Aviation Used the software for: 2+ years ### "Great Support" July 25, 2022 5.0 Order Time picks up with inventory management where Quickbooks falls short. Customer service is excellent. Pros Easy integration to Order Time and great support. Cons I would love to see more flexibility with management report designs. Review Source MP Michael P. IT Consultant Information Technology and Services Used the software for: 6-12 months ### "Manage Your Business from Anywhere" September 17, 2019 5.0 Pros OrderTime has a very simple integration with Quickbooks, Quickbooks Pro and Quickbooks Online. All you have to do is upload your QB company file to start. The real advantage comes in the realm of Inventory Management and Lot Serial Tracking for multiple Inventory Locations. In Addition to Sales, Manufacturing, Purchasing, Shipping and Receiving you have a mobile friendly responsive design that allows you to run your business from your fingertips. I highly recommend signing up for a free trial. Cons Even if you are concerned about the notion of a cloud based system, one thing I will mention is that you can still house financials offline using Quickbooks desktop Integration with OrderTime Review Source KJ Karen J. Office Manager Food Production Used the software for: Less than 6 months ### "a previous Number Crunchers user" August 27, 2021 5.0 Pros That it is cloud based. The report options. Cons I liked the home screen of All Orders better. Review Source JG Josh G. Pres Marketing and Advertising Used the software for: Less than 6 months ### "Having Everything in One Place Has Made My Life Much Easier!" November 10, 2019 5.0 Pros I have been using Order Time for about 6 months now and it has been a great tool for me to organize my inventory. I just love the ease-of-use and that I can view all my on-hand, sales orders, & purchase orders ALL FROM ONE PLACE! Brian has been phenomenal to work with from start to finish and I am so glad I made the right choice! Cons Be prepared to dedicate your time up-front, but once the data is in the system, it's well worth the effort! Review Source EM Ellen M. Controller Real Estate Used the software for: I used a free trial ### "Just starting out" August 30, 2019 5.0 I am able to keep track of all my sign business and also use the kit feature. The CRM is also a great tool to remind me of important taks and events Pros The ease of use and the attention I received during the trial Cons some concepts were difficult in the beginning but after repeated use they all made sense Review Source RB Ryan B. COO Medical Devices Used the software for: 6-12 months ### "OrderTime Is The Solution You're Looking For" August 2, 2022 5.0 After researching for several months, our company migrated to OrderTime in Q1 of 2022. We had previously looked into several different options that reportedly work with QBO. The problem was, it’s not until you actually start using these programs that you find out how poorly they work with QBO. We had also taken a look at a multitude of stand-alone ERPs (which we almost moved forward with). Toward the end of our research, one of our consultants recommended that we check out OrderTime. After setting up a demo and a couple of consultations, we decided to move forward with OT and we’ve now been happily using it ever since. In my opinion, OrderTime is THE solution to go with if you’re using QuickBooks. Their support team is amazing, and they actually listen when you suggest something (unlike QB support that we've all dealt with)!! The OT support team truly adds a tremendous amount of value to what you get. Of the 15+ different solutions that we looked into, nobody had the type of support that OrderTime has. Nobody. It doesn’t matter what features a program claims they have, if they don’t provide quality responsive support, I don’t want it. The reality is, that every business will use this type of software in a slightly different way, and having a quality support team available to assist you with learning how to make the software fit your needs is vital to your success. Let OrderTime help you take your business to the next level!! Pros Between the support and feature-set, this product is the solution to inventory and order management when working with QuickBooks. Cons If I were to point out a con, it would be the user interface. Until you learn where everything is, many of the "lists" you need aren't in the most intuitive places. That said, they are constantly improving it, and I have no doubt that it will continue to improve with time. Review Source CM Corrinna M. General Manager Paper & Forest Products Used the software for: 6-12 months ### "All you need in an Inventory Management Solution" November 10, 2022 5.0 The support from day one of trialing a Demo of Ordertime has been fantastic, we felt that every obstacle we had, the team found a resolution. 6 months in, we find it easy to navigate, which is always a challenge when moving from software you have used for 20 years, but now we are all very comfortable. Customising reports is easy and you can get most of what you need easily. The ability to integrate is fantastic and we feel like we can grow into the future with Ordertime. Pros The integration with other software is a huge plus for our company, we integrated Ordertime with Quickbooks accounting and a be-spoke app we use in manufacturing. The team of developers worked closely with us to make sure this was all working perfectly. Every obstacle as been overcome.I also like the progressive nature of the company, and their continued updating of features and possibilities. Cons The printing add on - it is extremely difficult to format labels for printing, we barcode and lot track product, and there is no sense to the formatting rules, it was quite frustrating, it is also not very user friendly.Understanding integration errors is tricky in the beginning, what the errors actually mean, again when using a while, you get used to this and learn quickly. Reason for choosing Order Time Inventory They were able to meet all our Inventory needs and work with API integrations, whereas the other products were not able to meet our list of requirements. Been in manufacturing, our process is not straight forward, so we found Ordertime the best fit. Review Source DB David B. Owner Retail Used the software for: 1-2 years ### "Essential software for my business" November 9, 2022 5.0 OrderTime has completely changed the way I manage the orders from my clients and to my suppliers. With business growth, the need for some inventory management software was completely essential for me. Prior to using OrderTime, I was loosing my time and my mind trying to manage the backorders and everything in Quickbook and Excel. With OrderTime, it's now so easy and makes me save so much time and headaches. We can edit the status of all the orders, we can link the clients backorders to the orders we place to our supplier, we can do assemblies or kits to bundle products together. And the great thing is that Order Time integrates with my Bigcommerce website and with Quickbook, which makes my bookkeeping much easier. Finally, the team behind the software is extremely responsive and helpful. I've been using OrderTime for one year now and will continue using it for as long as the software and my business exists, it's now at the center of my workflow. Pros My favorite thing about Order time is that I am able to link together customer backorders to the order I place to my suppliers. This allows me to easily manage all the orders and do follow-ups with my customers and suppliers. I also like that it integrates with my website (Bigcommerce) and with Quickbook online. Also, I love the fact that the team really listen to our feature requests and implements them to make our lives easier! Cons There was a few quirks with the bigcommerce integration, but OrderTime team is really responsive and solve everything! Reason for choosing Order Time Inventory I chose OrderTime because it integrates with my ecommerce website (Bigcommerce) and with my accounting software (Quickbook) Review Source AD Annah D. Sales Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Secure and Manageable Inventory Constrol Approach " April 30, 2024 5.0 Pros Order Time Inventory is accurate in recording stock, and there are functional warehouse managing solutions. Cons Order Time Inventory is a functional approach for inventory management, and no major drawback. Review Source YC Yerson C. Communications Director Telecommunications Used the software for: 1-2 years ### "Useful Event Management Platform " April 29, 2024 5.0 Pros The program has all the information in matters inventory management, and every order is well certified. Cons Communications Director is consistent in making orders traceable and manageable. Review Source FG Francesca G. ICT Director Information Technology and Services Used the software for: 1-2 years ### "Impressive Inventory Management Approach" April 25, 2024 5.0 Pros Order Time has the consolidated ways in making every inventory extension manageable. Cons Order Time has nothing lowering its efficiency in matters inventory. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.