# ThreatLocker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ThreatLocker the right Network Security solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195434/ThreatLocker-Control/reviews --- ThreatLocker 4.9 (87) [View alternatives](https://www.capterra.com/p/195434/ThreatLocker-Control/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of ThreatLocker Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews RK RAM K NETWORK ENGINEERLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months. “Comprehensive Visibility: The control panel provides an accurate and up-to-the-minute picture of what each device is doing, thus facilitating monitoring and auditing ​‍​‌‍​‍‌considerably.“ November 12, 2025 RK RAM K NETWORK ENGINEERLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months. “Initial Setup Complexity: The setup was quite overwhelming when I first started using ThreatLocker. While the platform offers a lot of control and customization, it still takes a considerable amount of time to understand and properly configure the policies.“ November 12, 2025 BS Bill S Director of Information Technology and SecurityAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “The application control ensures our users can't install any apps that we haven't approved, which makes it easier for us to ensure we have a consistent environment from user to user and also cuts down on shadow IT. “ May 9, 2024 TK Tatsiana K ManagerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “I wasted an entire day trying to get an integration to work for a proof of concept because the app I was using was outdated, which is infuriating.“ December 8, 2025 MC Matthew C Lead Security AnalystInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to overwrite Microsoft Windows default UAC with ThreatLocker and give end users more control over apps that are approved to run is a huge help for those tools that require Admin writes just to function.“ February 11, 2025 Wes P Principal Software EngineerComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The interface can be extremely slow, incurring repeated timeouts. If you try to alter your setup, from the original design, you'll likely run into trouble.“ April 28, 2025 BS Bill S Director of Information Technology and SecurityAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “I also like ThreatLocker University (their training site) because it has a ton of good content that's targeted to specific parts of the product and is normally broken into 20-30 minute training sessions, so you can do a deep dive into a single area in a short amount of time.“ May 9, 2024 KF Kyle F Systems AdministratorMining & Metals, 501 - 1,000 employeesUsed the software for: 6-12 months. “The Network control portion is prone to hiccups when using threatlocker specific objects and switching networks.“ June 3, 2024 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Craig T. Director of Marketing Information Technology and Services Used the software for: 2+ years ### "ThreatLocker, the dependable partner." March 3, 2026 5.0 Pros ThreatLocker is a major partner/vendor of ours, and for good reason; they are dependable and cutting-edge when it comes to their services. Cons Protection comes at a price, but the premium is worth the investment. They are very responsive and do regular updates. Review Source NV Nathan V. Desktop Technician and IT Consultant Information Technology and Services Used the software for: 6-12 months ### "Awesome software with awesome support" October 2, 2024 5.0 Pros As an MSP, ThreatLocker is a major tool in our security stack. I have used\\tested a lot of security services in the past, but ThreatLocker is the best for the money I have found. It gives us a large amount of insight and control over devices which makes it hard to pick a favorite part about ThreatLocker. The product is awesome, but I really want to say my favorite part is the people behind it. You are assigned a Solutions Engineer to help guide you through the process of deployment/configuration. They are an amazing resource that I have never gotten with any other product. Usually, software companies just drop you into the portal, show you a few things, then you never hear from them again. Additionally, the support experience is the best I have ever seen with any software company. They are very knowledgeable, quick (under 5 minutes), and always available via chat. The MDR team also helps us have peace of mind that our devices are safe and secured with an action plan we set, even when we are away. Cons ThreatLocker is a robust solution. It can be very daunting to get started and comes with a time commitment to learn\\configure. I could see how some companies could struggle getting through that phase, but it is worth it. Alternatives considered [AutoElevate](https://www.capterra.com/p/10009009/AutoElevate/)[Huntress](https://www.capterra.com/p/229839/Huntress/) Reason for choosing ThreatLocker ThreatLocker just made more sense for the price. Switched from [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) We needed more insight into devices as we could see trends of legitimate software being used maliciously. Application whitelisting was the fix for this. Review Source CK Camie K. Accounts payable and receivable Retail Used the software for: 6-12 months ### "Good to be safe. " August 17, 2025 5.0 I’ve had to re ask if I could open a website before because I was unaware that I had to type in a reason. So my request was just automatically denied but never was told to me it was. I waited a long time to be able to finish my work. Pros I like that I my computer software is constantly and consistently being monitored. I can do my work while it does it’s in the back ground. Cons Sometimes they are overly cautious or overly sensitive. But I suppose they know more of what’s out there in the cyber world. Review Source KR Kieran R. Technical Director Information Technology and Services Used the software for: 6-12 months ### "Amazing Product - Shoutout to \[sensitive content hidden\] " October 3, 2024 5.0 Fantastic, great product. Has increased our Security Posture business wide, has left me feeling so much more confident about the security of our infrastructure & endpoints. Pros First of all the Service provided by Threatlocker (In my case \[sensitive content hidden\] who is an excellent engineer - who really took the time to understand our needs and really understands the product). The implementation is always my worry with these types of tools, the implementation has been seamless due to the learning process. Combine \[sensitive content hidden\] on the implementation side with the Cyber Heroes quick response time this is a great end to end product. Cons Alerting on Threats, this is being really picky. But more specific alerting on threats with embedded information would be great. Alternatives considered [Arctic Wolf Managed Security Awareness](https://www.capterra.com/p/10002856/Arctic-Wolf-Managed-Security-Awareness/) Reason for choosing ThreatLocker Threatlocker demonstrated stronger depth in terms of the team, i also enjoyed my experience with the sales person \[sensitive content hidden\]. I never felt like i was being miss sold. Everybody i dealt with has been responsive, the engagement felt personal. The product itself adds a ton of value to my business, but it also most importantly in comparison to other products doesn't try to be everything to everyone. A more focused approach in the software's scope of features allows for a more defined and thought feature set. Review Source JH James H. Tech Support and Network Support Education Management Used the software for: 1-2 years ### "Admins -- ThreatLocker will help you sleep better!" October 14, 2024 5.0 Our overall experience has been excellent. We use ThreatLocker on all of our servers and as many user endpoints as we can. It stops users in their tracks from installing random software or extensions that we do not approve of in our organization. Pros \[sensitive content hidden\] on of the solutions engineers is super knowledgeable. He know his way around ThreatLocker like it was the back of his hand. I like how comprehensive it is and how much tweaking can be done for apps and other settings. ThreatLocker definitely helps me sleep better at night. Cons It is so comprehensive that it is a world unto itself, which means that it takes some learning to be able to make use of the tweaking. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) Reason for choosing ThreatLocker Pricing, reputation, and the features were the two biggest reasons we chose ThreatLocker. Review Source IG Ian G. Managing Director Information Technology and Services Used the software for: 6-12 months ### "Threatlocker, easier than everyone said it would be!" October 29, 2024 5.0 Overall ThreatLocker has been a fantastic addition to our stack. Several MSPs warned me about the complexity of implementing TL properly, they were wrong. With the help of the Cyber Heros teams we've deployed it to over 2000 endpoints without any significant issues. Pros The depth of features, especially the elevation and storage control, and the rapid and detailed response from the SOC team. Cons I wish I could purchase it via Pax8 to help with license reconciliation Alternatives considered [Huntress](https://www.capterra.com/p/229839/Huntress/) Reason for choosing ThreatLocker The Elevation features in TL we a must from my Managed Services team Switched from [SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) We wanted to implement a SOC for our clients, and I wanted to work with a company who was accessible in our industry. Review Source KD Kevin D. CTO Information Technology and Services Used the software for: Less than 6 months ### "Aegis Biz Tech ThreatLocker Review" September 20, 2024 5.0 We're very new with the product, but so far it has everything I look for in that it is easy to deploy and manage and having Cyber Hero there to approve application requests means our staff doesn't have to take time away from other tasks to review those. Pros The interface is intuitive. I like the granularity of control over what we can allow deny. Deployment is easy with our RMM. Once I got the hang of it the management of it is very straight forward. Cyber Hero support is very responsive and helpful. Onboarding with Richard Dowdy has been great. He's been patient as we learn the product and explains things very clearly. Cons I suppose the initial learning curve. Although, it was not a big deal as we worked through it with Richard. Alternatives considered [Huntress](https://www.capterra.com/p/229839/Huntress/)[Field Effect](https://www.capterra.com/p/275207/Field-Effect/) Reason for choosing ThreatLocker We currently use all of these products. We are looking to consolidate services into one or two of these. Review Source VR Verified Reviewer NETWORK ENGINEER Logistics and Supply Chain Used the software for: Less than 6 months ### "Total Control and Peace of Mind – My Journey with ThreatLocker!" November 12, 2025 4.0 I​‍​‌‍​‍‌ really enjoyed working with ThreatLocker. It is a very effective tool to actually implement the concept of Zero Trust security — giving you full insight and control over what is happening in your environment. Once I got past the initial learning curve, it was really obvious to me how effectively it stops unauthorized applications and possible threats from getting started. The app's allowlisting and ringfencing functionalities have been a complete turnaround in how I deal with security. I don’t have to worry about new software or ransomware coming in, as everything that is running is what I have definitely ​‍​‌‍​‍‌approved. Pros I​‍​‌‍​‍‌ have been using ThreatLocker for several months, and it stands out as one of the most powerful cybersecurity tools in my toolkit. Its commitment to a Zero Trust model literally blew my mind. After the installation, I was amazed by how much control I actually had over the allowed applications and scripts on our systems. The whole thing was a total overhaul of how we do endpoint protection. \* Strong Zero Trust Protection: The “deny by default” strategy implemented by ThreatLocker gives absolute control over the operations of which applications and scripts, thus the likelihood of ransomware and malware attacks is drastically reduced. \* Powerful Application Allowlisting: The allowlisting capability is highly accurate and efficient — after the completion of the setup, it acts as a security layer that permits software to run only if they are pre-approved, thus providing unbeatable endpoint security. \* Ringfencing Technology: This technology helps the separation of the different functionalities of an application so that they cannot access data or other programs unless it is necessary, thus preventing lateral attacks and data leaks. \* Comprehensive Visibility: The control panel provides an accurate and up-to-the-minute picture of what each device is doing, thus facilitating monitoring and auditing ​‍​‌‍​‍‌considerably. Cons I​‍​‌‍​‍‌ encountered several issues with this platform. Initial Setup Complexity: The setup was quite overwhelming when I first started using ThreatLocker. While the platform offers a lot of control and customization, it still takes a considerable amount of time to understand and properly configure the policies. Learning Curve: The product implements a Zero Trust model; hence, it requires some technical background. A new admin or a small team without a dedicated IT staff might find it difficult initially. Frequent Policy Adjustments: Initially, I had to constantly adjust the settings to allow the legitimate applications, which was somewhat inconvenient until the system got familiar with our ​‍​‌‍​‍‌environment. Review Source TK Tatsiana K. Manager Computer Software Used the software for: 6-12 months ### "Get on with it already" December 8, 2025 5.0 It uses AI/ML based detection to identify advanced threats, so the really bad zero-day stuff is actually being identified prior to it causing damage. Our endpoints are running with healthy malware drag and we have fewer complaints from everyone in the watercooler. It's providing us a perfectly clear view into what our devices are doing 100% of the time, which is now million times easier than was before and we can instantly act on that data after doing a search instead of waiting an hour for it all to roll in. Pros Honestly, CrowdStrike Falcon really does work, which is a miracle. The agent is extremely lightweight, so you don’t even realize it is there, unlike the Trellix product we used in the past, which would completely bog down our systems. Thank God. Real time detection is the big draw here, it caught a suspicious PowerShell script running on an endpoint and we were able to see the full nasty timeline in real time. You have that one lightweight agent (which is a great thing) so you do not have a bunch of disjointed pieces to deal with and the fact that it is cloud based means your responses will be that much faster. Cons The management dashboard is a complete disaster, it is far too complex and I truly believe that new users will think they are reading a foreign language. How often do the marketplace apps for vendor integrations go out of date at exactly the moment you need them? I wasted an entire day trying to get an integration to work for a proof of concept because the app I was using was outdated, which is infuriating. Review Source CI Collins I. Manager Information Technology and Services Used the software for: Less than 6 months ### "Security environment using threatLocker." November 10, 2025 4.0 It ensures zero-trust machine security and scales efficiently to prevent unwanted actions, though modifying the production environment is complex and prone to access challenges. Pros 1\. Easily identify vulnerable applications and block them. 2. The deployment of this security software is very simple. 3. It also offers a mobile app, making it convenient to respond to alerts. Cons 1\. Making changes in an existing running environment is quite challenging. 2. The product has been observed to perform very slowly. Review Source MB Martin B. CEO Computer & Network Security Used the software for: 1-2 years ### "ZeroTrust Solution with Deny-by-default Concept" March 3, 2024 5.0 It is a vital company which takes care about their customers and their needs. The Portal is modern and easy to use. They have great learn material in their university for all new colleagues. It works like a charm. Pros The only product in the market we know, that has implemented the ZeroTrust Concept in a consequent way, called Allow only the known - deny and forbid anything else inkl. Ransomware. Cons Possibility to directly chat with a person which requested access, is currently missing and would be awesome. (March 2024) Alternatives considered [Zscaler](https://www.capterra.com/p/175516/Zscaler-Internet-Access/)[Darktrace](https://www.capterra.com/p/168955/Darktrace/) Reason for choosing ThreatLocker It is the product where you get maximum protection and fastest possibilities to change things in seconds if things change - like good software gets bad. Review Source XN Xuan N. CO FOUNDER Information Technology and Services Used the software for: Less than 6 months ### "RIVNT Review" September 25, 2024 5.0 Its been Great. \[sensitive content hidden\] our initial account manager was very patient with us as our business started up. Gave us time and continued to check in to see what we needed help with. \[sensitive content hidden\] is also very knowledgeable and is passionate about Threatlocker! Pros The people. Everyone we have interacted with, has been patient and understanding along with very knowledgeable! Cons Nothing as of now besides price but we understand we got a good deal for only 20 users Review Source MF Matt F. Partner Information Technology and Services Used the software for: 2+ years ### "Red Key Solutions ThreatLocker review" June 14, 2024 5.0 Best vendor experience in the last 3 years. Helps me sleep knowing it's deployed. Pros Security. Love the Deny any not Allowed. Customer Service & Support is GREAT Cons Steep learning curve, because it has so many features. It's gotten better as they've built the BuiltIn App library more, better training vids, and a more complete service option. Review Source AG Anthony G. President Information Technology and Services Used the software for: 1-2 years ### "Excellent Security Solution with Exceptional Technical Support" April 15, 2024 5.0 When implemented patiently and correctly, ThreatLocker can be seamlessly integrated into an MSP security stack without increasing support tickets or end-user dissatisfaction. ThreatLocker is a highly effective application allow-listing solution backed by exceptional technical support. ThreatLocker's features and responsive support make it a solution that we will continue to use to safeguard our customers from mayhem caused by supply chain attacks, user ignorance, or compromises of our tools used to manage our customers. Pros ThreatLocker is a comprehensive application allow-listing security solution that offers protection against cyber threats while providing a seamless user experience. My experience with ThreatLocker has been particularly positive, largely due to the outstanding technical support they offer. The software onboarding hero (\[sensitive content hidden\]) was knowledgeable and completely understood all aspects of the software Cons Adopting new technologies or software such as Threatlocker has a long learning curve. A Significant amount of time and effort is required by all to become proficient and master this cybersecurity tool. The extended learning period can pose challenges such as reduced productivity, frustration, and increased training costs. Review Source JG John G. Director of MSP Telecommunications Used the software for: 1-2 years ### "Solid Product Overall" May 3, 2024 5.0 It's been amazing. Mert Kurt and Brett Oresky have been amazing. I am impressed at their knowledge level and the way they work together. Having them as part of the team has been a real boon for learning how things work and being able to get things setup the way they need to be. Pros I'm a big fan of the VM to test install certain products to see what they install and change. I am also a big fan of the ringfencing feature. Cons Honestly, I haven't come across anything I dislike about the platform. I have found it easy to use and navigate. Reason for choosing ThreatLocker Honestly, The ringfencing and was of use of the product was a big selling point. The ringfencing was important to help stop threats we have been seeing. Review Source SC Stephen C. System Administrator Defense & Space Used the software for: 1-2 years ### "Threatlocker" May 14, 2024 5.0 Pros Ease of setup and Deployment. Robust features, and inclusion of many tools. Cons many of the nice features or extra tools cost extra per module such as admin by request etc. Cloud only deployment and no on prem options. Review Source CR Colin R. CIO Information Technology and Services Used the software for: 6-12 months ### "Threatlocker - best endpoint security protection to date." March 18, 2024 5.0 Our team enjoyed the onboarding process as discussion was very interactive and time effective. The process was organized to maximize knowledge transfer, minimize user disruption and maximize security profile. Pros The software is powerful but like all security tools questions surface that require rapid vendor clarification or direction and the Threatlocker's "Cyber Hero" support the solution is taken to much a higher level - most issues are reviewed and resolved by the Threatlocker support team while the questionable ones related to how our company wants to proceed are forwarded with the data needed for us to make quick security decisions. End result: a high security profile with minimal user frustration - very unusual these days. Cons Like all security packages you need to understand how the software works to get the proper results. Reason for choosing ThreatLocker Could not find a similar security production that had a better solution. Review Source WG Wil G. CTO Computer & Network Security Used the software for: 1-2 years ### "Threatlocker Took our Business to the Next Level" September 14, 2023 5.0 Many benefits to ThreatLocker. Elevation is very useful for admin rights to run software, app control for stopping browser extensions, storage to monitor file changes or block USB, etc Pros Complete control. As an MSP, Threatlocker has taken our security stack to the next level. Application control, Elevation, Storage control and now recently we are adding Networking and evironment hardening with Configuration manager to the stack. We needed a product to give us better central control than RMM products offer and Threatlocker has delivered and beyond for our company. The University and support are also excellent. Cons The learning curve and initial noise of implementing the system brings some additonal work and training challenges. Threatlocker is a philosophy your techs need to adopt and this can be a struggle to overcome. Review Source Response from ThreatLocker September 15, 2023 Thank you for taking the time to leave a review Wil! Make sure that your new users check out our live Bootcamp videos to learn more about the ThreatLocker platform and support ease of use during the adoption process. VR Verified Reviewer Chief Information Officer Information Technology and Services Used the software for: 2+ years ### "A must have in your security toolkit" February 26, 2024 5.0 For all the security layers we have, app control is the most important. No client we have with Threatlocker installed has had a single ransomware or malware event…you can’t get better than that. Pros It’s the best product out there for application whitelisting. It’s easy to use, it’s MSP friendly, has some of the best support I’ve ever experienced from a vendor. Cons Nyhing negative to say about the product or the vendor Review Source GK Greg K. Client Service Partner Accounting Used the software for: 6-12 months ### "Missing link in the cyber protection stack." April 3, 2024 5.0 It took us a few weeks to fully appreciate the extent of ThreatLocker's abilities and uses. Now we wonder how we managed without it. Pros ThreatLocker locks the workstations and servers' ability to install new or unapproved software and applications. Its straightforward interface allows users to request approval to install new applications. The protection is true for regular users as well as administrators. Cons It can be overwhelming at the beginning to set up and understand - though support is top-notch. Review Source SR Shane R. Director of IT Consumer Goods Used the software for: 1-2 years ### "Harriston Steel Review" March 21, 2024 5.0 I couldn't be happier about it. Knowing I'm protected from a phish that users will not pay attention to. Pros Ringfencing is the best portion knowing bad software cannot talk to other software. Cons Not a lot, just took time to get rules for devs setup in a way that worked well. Review Source Dawn S. CEO Information Technology and Services Used the software for: 1-2 years ### "This is how MSP's sleep at night" September 26, 2022 5.0 The product training and onboarding is exceptional. ThreatLocker goes the extra mile to be sure you understand the product and are deploying it successfully. The software works. It will stop anything and everything that either isn't allowed to run or it doesn't recognize. Pros There isn't anything about ThreatLocker I don't like. From the Ring Fencing to Allow Listing to Elevation control, it keeps users from doing things they shouldn't be while allowing what you need to run, run. I sleep at night knowing that some random software can't run on a client environment and cause an incident. Cons Threatlocker is not a set it and forget it product. They can however use their internal CyberHero's to make it easier for you. It's just an extra cost. Review Source Alastair C. Managing Director Information Technology and Services Used the software for: 1-2 years ### "Threatlocker - Helping MSP's sleep at night" January 27, 2020 5.0 Application Whitelisting and Data Audit in one package - the 'deny or authorise' file copy to a USB drive is a silver bullet for firms concerned with sales staff leaving with their client list - this feature has given transparency on who is looking at what for many of our clients. The Whitelist means ransomware cannot run in a client network - couple this with Ringfencing and you have a very powerful data protection suite. Pros Very easy to use, stunningly effective, outstanding value for money and features keep getting added! Cons Can cause friction with users that have previously been used to being able to 'just do anything on my PC' however this is true of any security product that restricts prior (risky) functionality. Not sure how this fits in Cons, but its the issue we have to manage most often. Review Source JC Jonathan C. IT Director Information Technology and Services Used the software for: 6-12 months ### "A critical part of our Cyber Security Stack " March 14, 2024 5.0 Pros Ability to lock down the endpoint to the point that even adding an browser extension can be blocked. Cons At first it's a bit overwhelming to look at the audit logs and seeing all of the DLL and items that are being audited, doing it alone would be daunting but having the Threat Locker Help Desk team and onboarding team walking you thru made the process much easier, highly suggest taking enough dedicated time for the setup and onboarding clients. if you have an internal team make sure to have them on the calls. Review Source KC Kyle C. Support Technician Information Technology and Services Used the software for: 1-2 years ### "Great Application Control" April 19, 2024 5.0 Pros Our threatlocker solutions engineer, \[sensitive content hidden\], is amazing and is always available to help us figure out the best way to set things up and after getting through the initial learning curve the software behaves how you would expect it to Cons The initial learning curve would definitely turn some people away from the product and frustrated us but otherwise it has worked as intended Review Source Similar Products Featured