# ARI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ARI the right Auto Repair solution for you? Explore 660 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/201737/ARI/reviews

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ARI

4.6 (660)

[View alternatives](https://www.capterra.com/p/201737/ARI/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 1st, 2026

# Reviews of ARI

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

Extensive features at low cost

90% positive reviews out of 50

Most reviewers indicate features offer strong value, combining advanced tools and affordability for shop management.

Chase L.

Operations, 2 - 10 employees.

"Starting out, we went thru 3 different software shop management systems , this one bye far is much easier and more advanced, the dvi is great feature we were paying Amit extra for and not even close to the same features included in the same low price"

Frequent glitches and slowdowns

64% negative reviews out of 66

Most reviewers report bugs and issues cause glitches, slow performance, and occasional data or syncing problems.

Anonymous User

Ceo, 2 - 10 employees.

"When it was buggy and kept on glitching but since the upgrade there isn't a single word I can speak bad on it"

Comprehensive repair management tools

95% positive reviews out of 42

Most reviewers find repair management streamlines estimates, customer updates, and tracking, boosting shop efficiency.

Dustin E.

Owner Technician, 2 - 10 employees.

"Repair Status: Provides clear visibility into the lifecycle of every project, ensuring that no task falls through the cracks and client communication remains professional."

Clunky and confusing navigation

35% negative reviews out of 57

Some reviewers describe user interface as difficult to navigate, visually unappealing, and lacking intuitive guidance.

Nick S.

Owner, 2 - 10 employees.

"I would like to see a more streamlined website. When trying to navigate the website, it throws the screen all over the place."

Organized shop workflow management

100% positive reviews out of 26

Most reviewers describe workflow as highly organized, saving time and simplifying daily shop operations significantly.

Sandra G.

President, 2 - 10 employees.

"it has helped improve workflow management in our shop by keeping things organized, saving time, and making daily operations run smoother."

## Showing most helpful reviews

Showing 1-25 of 660 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jeffrey R.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Best software for the price, still feels clunky. "

July 12, 2025

4.0

It was overall okay. Writing invoices was very easy and they presented a very professional feel. Navigating the software was king old of clunky and awkward. Sometimes the vehicle I wanted to add just wasn’t there. The vin decode did work well and the integration with Carfax was nice.

Pros

It’s got everything an automotive shop would need to survive in the digital world. It offered all these features at a fraction of the price of its competition.

Cons

It’s kind of clunky. I used it primarily as a mobile mechanic and the phone interface leaves a lot to be desired. It is function, don’t get me wrong, it’s a scaled version of the web app. I’d like a slicker, easier to use and navigate interface.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing ARI

The price of ARI was a fraction off everyone else’s price.

Review Source

EC

Eric C.  
CEO  
Automotive  
Used the software for: 1-2 years

### "ARI is the perfect partner for a small mechanic business "

April 29, 2026

4.0

ARI has been essential in making my business easier to manage and saves me tremendous amounts of time making my business more profitable and giving my customers better service.

Pros

I love the AI labor guides. They are fairly accurate and the small changes that I do have to make save me hours over what I used to spend to create quotes from scratch.

Cons

It also deals with the AI labor guides. Occasionally it will create a guide that is incorrect for the vehicle. That is selected. There is no way that I have seen to get the AI to correct the guides.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[ProDemand](https://www.capterra.com/p/10021584/ProDemand/)

Reason for choosing ARI

The primary reason that I chose ARI was cost. I am a small mobile mechanic. All of these other products were created for large shops. The cost was to high and while they had some features that I would have liked to use there many features that I wouldn’t and couldn’t use.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

It was do generic for my use. And the quote building process in the CRM was long and painful

Review Source

LV

Louis V.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Excellent software "

May 16, 2026

5.0

Excellent so far. It has helped me qoute jobs properly, the repair assistant makes diagnostic work easier and more efficient.

Pros

As a mobile tech and solo owner/operator, it has everything i need to create professional looking estimates and invoices quickly and throughly. I find the labor guide very helpful.

Cons

Hard to find anything i dont like, its really easy and straightforward to use. Tons of features at a great price.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing ARI

Price first just starting out on my own i was looking for something with lots of features at a lower price point.

Review Source

JD

Jessie D.  
Office Manager  
Automotive  
Used the software for: 6-12 months

### "High Potential"

April 28, 2026

3.0

I feel it has potential and I will hang on until improvements are made because I feel it is going in the right direction overall.

Pros

Value for money is the major pro with this software. I like features that make things easier. The Labor Definitions. Invoices take less time than with other software.

Cons

Interface, Slowness, Syncing, Integrations and Invoice template are in need of some upgrades. Emailing feature has had some hiccups with customers. Major information that should be more visible or prominent.

Alternatives considered

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)[RepairShopr](https://www.capterra.com/p/133945/RepairShopr/)[Fullbay](https://www.capterra.com/p/170876/Fullbay/)

Reason for choosing ARI

Price of the product was the major sell for us.

Switched from

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Shop Monkey Upgrade ended up being a downgrade.

Review Source

JM

Jason M.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Great software for starters in a small business. "

April 28, 2026

5.0

Overall, this is a great software solution for small shops. It offers great value for the price, and I was impressed by how easy it was to get started. The software's capabilities are well-matched to its price.

Pros

You get human customer support. Replies to question fairly quickly. Bugs and issues usually get fixed fairly quickly. Always continuing to improve the software. Great value for money compared to the well-known companies in the same field. Lots of extras are included compared to the large companies. It has pretty much what one may need to start out without breaking the bank or contracts.

Cons

Still lots to improve in the accounting and integration with QuickBooks. Purchase order numbering is still not working 100%. Inventory management in keeping records of what you order, how the inventory gets into the system and creating duplicate parts in inventory where one should be able to trace back to the work order/invoice is not available.

Alternatives considered

[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Reason for choosing ARI

Price and no contract or setup fee. Very easy to deal with and pricing is clear and simple.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Price, old interface, complex at times, not easy to start with.

Review Source

RB

Robert B.  
CEO  
Automotive  
Used the software for: 6-12 months

### "The BEST Bang for Buck Automotive Platform"

April 29, 2026

5.0

Overall experience with ARI has been a blast, super responsive and in the time I have used ARI I have seen 2 UI updates. Just showing how much they are wanting to update and improve their platform.

Pros

The thing I like the most about ARI is how organized everything else. I mean from customers to vehicles to tax information. It is all super easy to find and navigate.

Cons

I think maybe the thing I like the least about ARI is the M1 integration. Sometimes it works and sometimes it doesn't it really is just kind of hit or miss sometimes with how the M1 labor time integration works

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing ARI

ShopMonkey and Tekmetric were just way too expensive. I mean why would I need to use one of them when I get everything I need under ARI's umbrella

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Wave did not look professional enough and did not have near enough the features I was looking for a in a premium product.

Review Source

AL

Adam L.  
OWNER AND TECHNICIAN  
Automotive  
Used the software for: Less than 6 months

### "DONT BE IN DOUBT BY THE PRICE!!"

April 28, 2026

4.0

OVERALL IM SATISFIED WITH IT AND PLAN IN THE FUTURE TO GET THE FULL ACCESS TO BE ABLE TO LOOK UP REPAIR INFO.

Pros

THE PRICE POINT IS NUMBER 1. BUT EASE OF ACCESS IS GREAT AS WELL. WOULD PROB WORK BETTER IF I HAD TIME TO SIT DOWN AND FULLY LEARN HOW TO USE ALL ITS FUNCTIONS. MY CUSTOMERS RAVE ABOUT IT TOO! SMS INVOICES ARE DETAILED FOR THEM TO UNDERSTAND WHAT IM DOING TO THEIR VEHICLE.

Cons

IM POSITIVE THERES MORE IN THE SOFTWARE TO MAKE THINGS RUN EASIER BUT FIGUREING THEM OUT IS A LITTLE CONFUSING.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)

Reason for choosing ARI

I CHOSE ARI DUE TO PRICE POINT. STARTING A NEW BUSINESS WITH LOW OVERHEAD MEANT FINDING AN INVOICE SERVICE THAT WASNT GOING TO BREAK ME BEFORE I EVEN GOT STARTED.

Review Source

DW

DOUGLAS W.  
Boss man Doug  
Automotive  
Used the software for: 2+ years

### "I've been a subscriber for over 2 years"

April 29, 2026

4.0

The software demonstrates commendable functionality. While customer support could benefit from enhancement, the product offers significant value for its cost.

Pros

The cost-effectiveness of this service offers exceptional value. The bookkeeping software is built right in

Cons

It appears that some of the labor times are slightly inaccurate. The system could use an update to reflect the proper labor time

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

Reason for choosing ARI

The price is much better with ari its much more affordable

Review Source

CS

Chad S.  
Mechanic and owner  
Automotive  
Used the software for: 6-12 months

### "Super awesome for work flow"

April 28, 2026

5.0

Highly efficient and helpful, always new updated and improvements, support from staff, overall game changer

Pros

Easy to use for mechanics service advisors and managers and customers all in one portal and digitally shareable

Cons

Looking forward to more integrations and leads through the service and maybe the option to make it more personal

Alternatives considered

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing ARI

Cost, updates, integrations, appeal, ease of use

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

It wasn't auto specific, it wasn't easily integrating, the forms were choppy, ARI much smoother interface and easy to navigate

Review Source

AA

Albaraa A.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Honest review from a mobile brake repair service owner"

April 29, 2026

5.0

I'm extremely satisfied with ARI during the period that I have been using it and I plan on continuing to use it in the future. I look forward to the future updates!

Pros

What I like the most about ARI is the amount of features if offers for the price point, I like the integrations that ARI offers, it makes everything much easier and I don't have to navigate to multiple software which is a huge plus. Another aspect that stood out to me is the customer support, the response time is extremely quick and very open to feedback, they have been really helpful and the response time makes work so much smoother and quicker. I also love the fact that ARI offers a client portal and customer relationship management features. Overall I'm very impressed with the quality and service that ARI provides.

Cons

Some things that I would like to note are the limited invoice template options (enabling qr code for custom invoices, editing certain fields, like moving phone number below email for the default template, etc.) The license plate decoder is also buggy at times when pulling vehicle information.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing ARI

Similarity in features and the price point.

Switched from

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Affordability as well as the similarity in features.

Review Source

DS

Demond S.  
Manager and Owner  
Automotive  
Used the software for: 6-12 months

### "Great Software!!!"

April 28, 2026

5.0

Once setup I really enjoyed the workflow it made keeping up with jobs a lot easier and delivers professional look for customers l.

Pros

Workflow management and customer support were the highlights of software really made everything smooth.

Cons

Setup was a little tough but the customer support was there the entire way to get everything personalized and setup how you like it.

Alternatives considered

[Web-Est](https://www.capterra.com/p/90308/Web-Est/)

Reason for choosing ARI

More professional for larger teams and workflow

Switched from

[CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/)

Pricing was higher and ARI had the features I needed for way less

Review Source

BP

Barry P.  
Owner, President  
Automotive  
Used the software for: Less than 6 months

### "Satisfied RV tech"

April 29, 2026

5.0

Best sales tactic I've seen. Sent it free, get invested, offer a lower price than any competitor. Well satisfied with product

Pros

Simple to to set up and use. Can use my own code system for parts set up. No required add ons. Great product.

Cons

Some customization I'd like but may be a familiarity thing for me. Example: Is is possible to put my logo on the text message appointment set up vs ARI?

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing ARI

Price, features, ease of use. I was set up and billing within 8 hours or less.

Review Source

AC

Andres C.  
Safety Manager and Shop Supervisor  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great for a small truck fleet"

April 28, 2026

5.0

Pros

For a small/medium fleet is perfect to track repairs and stay compliant. Very easy to use and user firendly

Cons

Cannot use telematics API to get info from truck into the program and coordinate proper preventive maintenance

Alternatives considered

[Fullbay](https://www.capterra.com/p/170876/Fullbay/)

Reason for choosing ARI

Although fullbay is a better product, it is costly

Switched from

[AutoSoftWay](https://www.capterra.com/p/230031/AutoServ1/)

Autosoftway is not a program made for trucks not fleet

Review Source

TB

Tyler B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Makes life easier"

April 28, 2026

5.0

I'm very pleased with the tools provided. They are all essential for business operations. I would highly recommend Ari.

Pros

This software is easy to use and saves me time by eliminating the need to switch between different programs. The QuickBooks integration is seamless and works perfectly.

Cons

Moving clients from QuickBooks Online (QBO) to Ari was initially challenging. However, the staff made the process easy and handled it on my behalf.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing ARI

Value, ease of use, and speed in completing office tasks.

Review Source

dR

dean R.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "GOOD PRICE AND WORKS WELL WITH QUICBOOKS "

April 28, 2026

5.0

GREAT SO FAR! IVE BENE USUNG IT A COUPLE MONTHS REALLY LIKE PARTSTECH SUBMIT A QUOTE AND GO ABACK INTO THAT ESTIMATE A COUPLE WEEKS LATER AND AFTER CUSTOMER ACCEPTS AND THE PARTS ARE RIGHT THERE JUST ORDER EM IN A FEW CLICKS REAL TIME SAVER

Pros

EASE OF USE, WORKS WELL, VERY NICE TO SYNC WITH QB AND SMS QUOTES AND INVOICES, TIME TRACKING FOR JOBS. MAKES THE SHOP MORE PROFITABLE ALL AROUND

Cons

COULD USE SOME MORE HELPFUL THINGS LIKE WIRING DIAGRAMS AND DIAGNOSTIC CODES , AND TORQUE SPECS ECT.

Alternatives considered

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing ARI

THE PRICE MAINLY IS THE MOST REASONABLE FOR WHAT I NEED OTHERS WERE 400 PLUS A MONTH I CANT AFFORD THAT

Review Source

AR

Abdullah R.  
Automotive  
Automotive  
Used the software for: Less than 6 months

### "Easy to use even no training required "

May 6, 2026

5.0

So far so happy. Good price, easy to use, but I would love to talk with someone to improve my knowledge and make it more easier to understand the app.

Pros

Inspection it’s has a very professional inspection template and you can add or remove line items or categories

Cons

The number plate or vin decoding, sometime it’s not working and I have to go manual to add a vehicle.

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)

Price, it was too expensive for me and I couldn’t afford

Review Source

MS

Matthew S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Ari review"

April 28, 2026

5.0

I like using Ari. It's affordable clean organized and easy to understand for customers. It makes payments easy for customers

Pros

Easy to use. Customer friendly. Makes receiving payments easy. Very organized and easy to understand for customers

Cons

I wish there was more ways to accept payments. Like through venmo and cash app and zelle. And if you could add more vendors like AutoZone and O'Reilly's that would be perfect.

Alternatives considered

[ProDemand](https://www.capterra.com/p/10021584/ProDemand/)

Reason for choosing ARI

Cheaper and more organized. Willing to work with you on cost

Review Source

AP

Amber P.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great vehicle management "

April 28, 2026

5.0

Overall easy, user friendly, with a lot of great features. Workflow, timeclock, job card, and fleet management, have been very helpful. At a reasonable price.

Pros

We appreciate the workflow and fleet management features. Very handy to be able to track by vehicle or agency.

Cons

Still working on getting the invoice system to look how we want. But that is probably an us issue and we will get it.

Alternatives considered

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing ARI

More designed for our use and more affordable

Review Source

TS

Tyler S.  
Automotive Technician  
Automotive  
Used the software for: Less than 6 months

### "Best Cost Effective Shop Management Software for Independent Shops"

April 28, 2026

5.0

My overall experience with ARI has been extremely positive. I run an automotive service business and efficiency matters a lot when you’re balancing estimates, invoicing, customer communication, scheduling, and repair documentation all at once. ARI simplified that process and made everything much easier to manage. Before using it, a lot of time was wasted jumping between different systems or manually keeping track of customer information and repair history. ARI centralized everything into one platform and made the workflow far more streamlined. It helped my business look more professional while also improving organization and saving time every single day. One of the biggest strengths is that it feels built for real world shop workflow instead of being overly complicated. The software is straightforward, fast, and easy to learn while still offering powerful features. The AI tools especially help speed up writing estimates and repair descriptions which saves a surprising amount of time throughout the week. For the price, I honestly think it delivers more value than many larger and more expensive shop management systems. I would absolutely recommend it to independent shops, mobile mechanics, or anyone starting their own automotive business who wants a professional system without spending a ridiculous amount of money.

Pros

ARI has honestly been one of the best investments for my business. It has saved me a huge amount of time by keeping everything organized in one place instead of bouncing between paperwork, text messages, and multiple programs. The workflow is clean and easy to use, which makes creating estimates, invoices, repair orders, and customer communication fast and professional. The customer portal is a huge advantage because customers can approve estimates online, view invoices, check repair status, and keep track of service history without constant back and forth communication. That alone cuts down wasted time massively. What really surprised me is how useful the AI features are. They speed up writing estimates, repair descriptions, and customer communication to the point where it honestly feels faster and more efficient than some of the larger legacy systems like Mitchell or ProDemand for day to day workflow management. For a smaller shop or mobile business trying to stay efficient without spending a fortune, ARI is extremely cost effective. Overall it helped me operate more professionally while actually reducing stress and saving time.

Cons

The biggest thing I wish ARI had is the ability to upload or attach videos directly into estimates, inspections, or customer communication. Photos are great, but being able to send customers videos of noises, leaks, suspension movement, or live diagnostic findings would make communication even stronger and help build more customer trust. Other than that, there are a few small areas where additional customization and deeper workflow integrations could improve the experience even more for advanced users, but nothing major enough to outweigh the benefits of the platform. Overall the downsides are minor compared to how much value the software provides.

Review Source

cN

chris N.  
owner  
Automotive  
Used the software for: 6-12 months

### "Great Automotive software "

May 1, 2026

5.0

Pros

I’ve been using ARI Automotive Repair Software for my shop, and it’s honestly been a huge time saver. The estimating and invoicing process is quick, clean, and easy to understand, which helps me stay organized and get customers taken care of faster. What I like most is how straightforward everything is—building estimates, converting them into invoices, and keeping track of jobs all in one place without jumping through hoops. It’s made my workflow smoother and cut down on a lot of wasted time. If you’re running an automotive business and want something simple but effective to keep your paperwork tight, ARI is definitely worth checking out.

Cons

One downside I’ve noticed with ARI Automotive Repair Software is the inconsistency in labor times and pricing within the system. For example, on certain jobs you’ll see multiple options like “remove and replace engine assembly” and “remove and replace engine,” and depending on which one you click, the labor time (and price) can be completely different. It can feel like every time you go back in, the numbers shift around, which makes it a little frustrating when you’re trying to keep estimates consistent and accurate. It’s not a deal breaker, but it does mean you have to double-check your selections and not rely 100% on the first number that pops up. If they tighten that up and make labor operations more standardized, it would make the software even better.

Review Source

DE

Dustin E.  
Owner Technician  
Automotive  
Used the software for: Less than 6 months

### "The good, the bad, and the not so ugly "

April 28, 2026

5.0

Pros

Value for Money: Offers a high-end feature set at a fraction of the cost of enterprise-level software, making it an excellent investment for independent operations. ​Workflow Management: Streamlines the daily grind by making it easy to convert estimates to invoices and manage appointments, which helps reduce administrative "desk time." ​Car Information: The VIN decoding and vehicle database are highly accurate, ensuring you have the right mechanical specs and service history before starting a job. ​Repair Status: Provides clear visibility into the lifecycle of every project, ensuring that no task falls through the cracks and client communication remains professional. ​Security: Cloud-based storage and secure multi-device syncing keep customer data and financial records safe and accessible from anywhere. ​Customer Support: The support team is industry-savvy and proactive, offering helpful guidance when navigating the software’s more technical features.

Cons

Bugs and Issues: The most significant drawback is the current state of template management. I encounter formatting glitches and data field errors when attempting to use either the built-in ARI "custom" templates or my own custom-designed versions. This lack of reliability in the document system can lead to unprofessional-looking outputs that require manual correction.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)

Reason for choosing ARI

Cost, integration of features, mobile use

Review Source

MM

Mario M.  
Owner lead mechanic  
Automotive  
Used the software for: Less than 6 months

### "The best App for the automotive industry"

April 30, 2026

5.0

I wish i would of stumbled across this app a long time ago. Honestly this app is where its at. All the features especially when diagnosing and the built in AI helps a lot when i cant come up with a good solution.

Pros

Everything, i honestly cannot find anything wrong with this app. It has helped my business grow and keep up with my clients and scheduling jobs.

Cons

Nothing everything on this app is great, the price is amazing and affordable, at first i was hesitant but i made the right choice and would do it all over again in subscribing for this app.

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)

ALLDATA was by far getting too expensive.

Review Source

TS

Thomas S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Definitely worth the money"

April 28, 2026

5.0

I was skeptical going into it especially the fact that its almost a qaurter of what all the other softwares are but was blown away by how easy it is to use aswell as how easily it intergrates with mobile devices so you can take care of qoutes on the go.

Pros

Ease of management, the vehicle information, the statuses on each work order, and the amount you get for the money spent, and the fact i havent found any bugs or have had any issues.

Cons

I dont think there is anything i dont like about it, the amount that is offered even for the base software is amazing and i only use about half of it, all my customers love how convenient it all is

Review Source

CL

Charlie L.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Why you should get ARI"

April 28, 2026

5.0

My overall experience is definitely positive. I can’t say enough good things about ARI. My customers are also very impressed with the invoice layout along with everything else.

Pros

I definitely like that everything is integrated including vehicle inspections and I can send this to my customers. There is also the option to integrate payments as well.

Cons

At first it was somewhat difficult to get used to but after the first few estimates and invoices I got the hang of it.

Review Source

SC

Spencer C.  
Owner  
Automotive  
Used the software for: I used a free trial

### "User friendly software integration and great customer support"

May 5, 2026

5.0

I enjoy using this software as it is user friendly and integration aspects are definitely geared towards running a smoother workflow.

Pros

Great software. I like how you can integrate everything together. Parts, labor, vehicle information all at your fingertips. And they keep coming out with new updates and tweaks.

Cons

While the desktop version is hands down the best, the mobile app seems to be bit lacking maybe due to the slightly different navigation through it.

Review Source

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