# Hyperproof Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Hyperproof the right Compliance solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202536/Hyperproof/reviews

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Hyperproof

4.8 (115)

[View alternatives](https://www.capterra.com/p/202536/Hyperproof/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Hyperproof

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

SS

Saloni S

Senior AssociateAccounting, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“Effective risk and compliance management: The platform supports multiple frameworks (e.g., SOC, ISO 27001) and enables reuse of controls and evidence across programs, strengthening risk visibility while reducing duplicate effort.“

May 5, 2026

JP

Jacob P

External AuditorFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The only problem I ran into (and it's not a direct issue with Hyperproof), is the fact I was unable to access certain features within the dashboard, but that was quickly resolved as an admin needed to adjust my permissions.“

February 24, 2026

SS

Saloni S

Senior AssociateAccounting, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“Strong customer enablement and support: Dedicated resource centers, micro‑learning modules, documentation, and FAQs support both auditors and clients, making it easier to resolve issues and continuously improve usage.“

May 5, 2026

GD

Gina D

AssociateAccounting, 10,001+ employeesUsed the software for: 6-12 months.

“The status permissions for some of my engagements were not set correctly and I wish that we could change the status from something else after we approve it. As it stands now once you approve you can't go back.“

January 14, 2026

ST

Swathi T

Assistant ManagerFinancial Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“The platform provides a centralized and structured way to manage controls, evidence, and audit requests, which improves transparency and collaboration.“

April 17, 2026

ML

Mike L

Compliance analystInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Some features can feel a bit rigid, making it harder to customize workflows exactly to our needs.“

May 4, 2026

ST

Swathi T

Assistant ManagerFinancial Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“The integration with existing audit workflows adds efficiency, especially when reusing evidence across periods. While there is a slight learning curve initially and some navigation can feel detailed, these become manageable with regular use.“

April 17, 2026

HITESH A

AnalystFinancial Services, 10,001+ employeesUsed the software for: 1-2 years.

“Some workflows feel slightly rigid, and customizing certain fields or dashboards can take more effort than expected.“

March 4, 2026

## Showing most helpful reviews

Showing 1-25 of 115 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Giorgi L.  
IT Project manager  
Accounting  
Used the software for: Less than 6 months

### "A Powerful Tool with a Small Learning Curve"

August 12, 2025

5.0

Reflect on how Hyperproof impacted your team’s compliance operations—did it reduce spreadsheet chaos, improved visibility, increased collaboration, or shift to proactive risk monitoring? For example: “It transformed compliance workflow into a centralized, real-time system—and shifted us from reactive to proactive readiness Using Hyperproof streamlined compliance into a collaborative, proactive, and centralized process. It greatly reduced manual workload and improved visibility across the team.

Pros

Intuitive, modern UI with smooth onboarding and strong customer support Robust automation: hypersync evidence collection, reminders, and audit workflow Flexible framework coverage, rich integrations, vendor risk tracking Cost-effective and scalable for growing needs

Cons

Initial configuration can feel complex, especially for non‑technical users Some integrations or reports could be improved or more flexible Platform enhancements rollout pace may not match organizations seeking immediate advanced features

Alternatives considered

[LogicGate Risk Cloud](https://www.capterra.com/p/148648/LogicGate/)

Reason for choosing Hyperproof

Hyperproof provided a more intuitive interface, unlimited user licensing, and faster onboarding compared to ServiceNow. It offered broader compliance framework coverage and more automation than Vanta, while being more cost-effective than LogicGate. The strong customer support and integration flexibility were also deciding factors.

Switched from

[ServiceNow GRC](https://www.capterra.com/p/253421/ServiceNow-GRC/)

Managing compliance through spreadsheets became inefficient, error-prone, and time-consuming. Hyperproof offered centralized visibility, automated evidence collection, and better collaboration across teams, which reduced manual workload and improved audit readiness.

Review Source

BP

Ben P.  
Security Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "A great platform for GRC consulting work"

December 11, 2025

4.0

I've found Hyperproof to have a fast learning curve, which is great for customers I consult with that may only need it for our short project. The tool will benefit greatly for consultants by adding AI chatbots that can assist with locating and reviewing Proof (evidence).

Pros

Hyperproof offers a smooth experience with users being able to accomplish tasks with less navigational clicking. Custom fields and UI customization make the tool work for my unique engagements with customers.

Cons

I feel like there are some confusing components to the experience. For example, importing Controls to a Program requires a different .csv template compared to importing Controls outside of the Program (in the main production instance).

Alternatives considered

[Drata](https://www.capterra.com/p/218441/Drata/)[Vanta](https://www.capterra.com/p/211459/Vanta/)[Fieldguide](https://www.capterra.com/p/215105/Fieldguide/)

Reason for choosing Hyperproof

This was not my decision; however, it was based on a combination of price, easy learning curve for new customers, and seamless UI.

Review Source

SK

Sruthi K.  
Associate  
Information Technology and Services  
Used the software for: 6-12 months

### "Positive Overall Experience with Hyperproof"

April 17, 2026

5.0

Overall, Hyperproof offers a robust and effective compliance management experience that helps keep audits organized and on track.

Pros

Hyperproof makes compliance much easier by organizing evidence and controls in one intuitive platform, enabling better collaboration and audit readiness.

Cons

Hyperproof is feature‑rich, but that can make navigation and setup feel complex at times. Some workflows require additional clicks or configuration, and reporting flexibility could be improved in certain areas.

Review Source

VR

Verified Reviewer  
Not applicable  
Computer & Network Security  
Used the software for: 6-12 months

### "Great application "

August 13, 2025

4.0

It was a good experience. I also recommend this application to my friends and family. And they are also using it

Pros

Automation capability is the quality which I like the most. It automates the repetitive tast and save my time

Cons

As such I don't have any complaint about the application I like almost everything. But many people that it should be improved.

Review Source

BB

Bryan B.  
Manager, Technology GRC  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Hyperproof, great partners and better tool"

March 12, 2026

4.0

We love Hyperproof. The tool is easy to use implement and user friendly along the way. The support staff at Hyperproof is amazing and go way above and beyond to make your experience valuable. The team also takes feedback very seriously and we have seen suggestions for improvement actually be implemented.

Pros

I love how easy it is to import data from external sources as well as the Kanban functionality that allows you to easily visualize and understand where your team is in the audit process.

Cons

It is a small con but I wish Hyperproof stuck with industry standard terminology in the tool. It is hard to map industry accepted terms with their terms. For example evidence vs. proof. Both mean the same but industry standard is evidence. This can cause problems when working with 3rd parties.

Alternatives considered

[Archer](https://www.capterra.com/p/147244/Archer/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Reason for choosing Hyperproof

Cost was a big driver in our decision, but ultimately the partnership with their team sold us.

Review Source

MC

Michael C.  
IT Audit  
Accounting  
Used the software for: 1-2 years

### "HyperProof - 1 year in"

January 7, 2026

4.0

Smooth. The organization had multiple resources for questions or product enhancements that are used frequently.

Pros

The interface and usability. Everything is where you would expect it to be. Additionally, I like the documentation previews that you get. This makes reconciling a lot easier and reduces the number of unnecessary downloads.

Cons

I wish there was a function to mass update things (for example, the status of requests). This would reduce the need for repetitive tasks.

Switched from

[Convene](https://www.capterra.com/p/133609/Convene/)

Convene was operating too slowly for us to deliver work.

Review Source

ML

Michele L.  
Sr IT Compliance Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Multi Audit integration time saver!"

March 23, 2026

5.0

Hyperproof implementation was top notch! Weekly calls, availability and response time to answer questions, help with integrations, all have been amazing. Several months in and the tool is functioning great, as intended.

Pros

The ability to automate evidence collection once, then use it repeatedly, across multiple types of audits.

Cons

Would like to see Survey functionality, different than Assessments. Although we are using assessments to get the job done, there is some added functionality that would be nice to have.

Switched from

[Diligent One Platform](https://www.capterra.com/p/268087/Diligent-One/)

Needed more automation and multi audit functionality and management

Review Source

RE

Richard E.  
InfoSec GRC Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "One of the best GRC products you'll find with a roadmap to keep on improving."

October 2, 2025

5.0

I've had a positive experience. There's been issues to iron out in the implementation but they've not been core issues. Setup was really quick and we were rolling in a matter of minutes. I believe in their roadmap and delivering incremental updates makes me believe in the product and know they'll keep improving

Pros

I like the simplicity of what is essentially a complex world of GRC. The benefit of managing multiple frameworks only becomes apparent once you've spun up one framework and you can see how easy it is to manage multiple without duplicating effort.

Cons

The supplier and vendor management module needs some love to make it truly useful on an enterprise scale. The risk management module should focus on financial risk calculations but it's not impossible with the current iteration.

Alternatives considered

[Drata](https://www.capterra.com/p/218441/Drata/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[SureCloud](https://www.capterra.com/p/174655/SureCloud/)

Reason for choosing Hyperproof

Simpler to use and previous experience of these tools meant they weren't the right fit for our business

Switched from

[OneTrust](https://www.capterra.com/p/174564/OneTrust/)

Price initially and then capability came later. The product does more, the roadmap is clear.

Review Source

CM

Carlos M.  
TPA Assurance Associate  
Accounting  
Used the software for: 1-2 years

### "Great GRC Tool"

May 4, 2026

5.0

My overall experience with Hyperproof has been positive. My work has been made easier, and I have had positive feedback from clients and associates.

Pros

I liked how easy Hyperproof is to use and navigate. The application is very well organized, and it makes it easy for us to perform GRC activities.

Cons

I did not like the fact that you can't delete a request once it is created. I found that it would be easier if I could delete requests rather than be forced to update them or archive, but that functionality is not allowed it seems.

Review Source

BT

Brock T.  
Total Rewards Analyst  
Research  
Used the software for: 1-2 years

### "Great Platform, easy to use"

May 26, 2026

4.0

Pros

Hyperproof provides great tools that assist me with large projects specifically for our organizational audits. I love the task list and deadlines.

Cons

Hyperproof does appear to be challenging at first but once I got over the initial learning curve, it became rather intuitive to use.

Review Source

JO

Jason O.  
Security Compliance and Risk Analyst  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Hyperproof is a growing platform with a solid foundation"

October 17, 2024

4.0

Pros

Hyperproof is a solid and growing GRC tool with a strong foundation that helps streamline compliance and risk management processes. One of the most helpful aspects is its user-friendly interface, which makes it easy to set up and manage frameworks as your organization scales. The platform is evolving, and Hyperproof is very committed to listening to its customers and improving its features and capabilities, based on needs. The frequency of their rollout and close touchpoint with their customers allows users to grow alongside it. The automation options also help reduce the manual workload, and its centralized dashboard provides a clear, real-time view of compliance status, making it a valuable tool for teams of all sizes. They also have various integrations to popular systems that allow customer to plug in to the product fairly easily. Lastly, their customer support is awesome. They're very quick to respond and address issues over call or email.

Cons

While Hyperproof has solid fundamentals and is growing as a GRC tool, one downside is that your speed of progress is somewhat tied to theirs. As a growing platform, there are still some features that feel a bit underdeveloped or lacking compared to more established tools. Updates and improvements can take time, which might slow down teams looking for more advanced functionality right now. While it's promising to grow with the platform, it can be frustrating if you're looking for faster enhancements or more immediate solutions to complex needs.

Alternatives considered

[AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Reason for choosing Hyperproof

\- Pricepoint & Price Strategy - Ease of use - Unlimited user license

Switched from

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

ServiceNow was too expensive for the features and functions we were looking to leverage.

Review Source

AW

Ashley W.  
GRC Anlalyst  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Amazing GRC Automation!"

March 18, 2025

5.0

Pros

Hyperproof provides incredible automation capabilities.

Cons

Out of the box dashboard capabilities could be improved!

Alternatives considered

[Apptega](https://www.capterra.com/p/180590/Apptega/)

Reason for choosing Hyperproof

Hyperproof provides automation capabilities that competitors don't!

Review Source

CT

Camille T.  
Sr. Information Security Analyst  
Banking  
Used the software for: Less than 6 months

### "GRC Efficiency and Scalability via Hyperproof"

June 26, 2024

5.0

Prior to implementing Hyperproof, we were manually tracking and saving audit evidence, which was leading to a lot of extra work and time spent duplicating efforts. Now that we are able to map evidence to our controls, we are able to quickly find and provide required artifacts to internal and external auditors. And we are able to maintain evidence throughout the year, based on the freshness requirements that we have configured, so that we aren't left with a monstrous effort before every assessment. This tool has proven to be a huge improvement, and the vendor is very responsive to our needs.

Pros

The platform is already helping us easily map audit evidence to controls for easy tracking, maintenance, and re-use. We've gone from exhausting, time-consuming, manual work to being able to quickly locate and provide audit evidence. Freshness reminders are set to help us stay on top of artifact updates throughout the year rather than a big effort right before an audit or exam. But what we like best are the people - the various teams from sales to implementation to customer success to support to development are extremely responsive to our questions, concerns, and goals.

Cons

As a financial institution, our primary framework is based on the Federal Financial Institutions Examination Council (FFIEC), which Hyperproof have recently added. It is quite different than SOC 2, ISO 27001, and other common frameworks, and there are still a few functionality issues to be worked out.

Alternatives considered

[Tandem Software](https://www.capterra.com/p/131244/Tandem-Software/)[Drata](https://www.capterra.com/p/218441/Drata/)

Reason for choosing Hyperproof

We ultimately chose Hyperproof because of the ease of evidence management and re-use. Hyperproof also demonstrated a commitment to improving the platform to support the FFIEC framework.

Review Source

DS

David S.  
Senior Security Compliance Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "A Compliance Operations platform that scales with ease"

June 13, 2023

5.0

My overall experience with Hyperproof has been great. The product is very easy to use. The UI design is intuitive. Best of all is their customer support team, they really go out of their way for their customers.

Pros

What I like most about Hyperproof is that we are able to add new security standards/frameworks to our ever expanding scope and utilize the Jumpstart feature to instantly map our existing proof to satisfy those new requirements. Adding additional standards/frameworks has never been easier.

Cons

Where Hyperproof fell short in relation to its competitors is in the area of initial cloud integrations. Since the product prides itself on automating evidence collection, I expected more SaaS integrations for automation purposes. However, over the last year, I have seen vast improvements in this area.

Alternatives considered

[AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[Tugboat Software](https://www.capterra.com/p/193600/Workforce-Services/)[MyVCM](https://www.capterra.com/p/149324/MyVCM/)[ZenGRC](https://www.capterra.com/p/157713/ZenGRC/)

Reason for choosing Hyperproof

Jira integration was a top priority for us. We needed a product that could be integrated with both Jira Cloud and Jira Datacenter simultaneously. We wanted to ensure that when collecting evidence from product teams, we did not alter their workflows.

Review Source

BM

Bruce M.  
Sr. System Administrator  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "HyperProof - Leading GRC Tool for Compliance and Risk Assessments enabling Cross-Department Collaboration"

January 9, 2026

5.0

In overall, I'm happy that the Information Security team procured this GRC tool. HyperProof allows collaboration with different departments without needing to use communication tools.

Pros

I like how HyperProof easily integrates with Microsoft and Azure. It allows me to easily submit evidences for compliance and risk assessments. It still has room for improvement but they continuously add integration features and I'm looking forward to having all integrations/automations that I need become available.

Cons

I always experience lags/delays when interacting with buttons. Also, some modules need some learning curve especially with linking third-party storages such as SharePoint.

Review Source

RM

Robert M.  
Cybersecurity Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "The Most Satsifying Tool for Risk Management and Compliance Processes ."

July 20, 2025

5.0

Overall experience is positive , bring all in one centralized space that is controls, audits ,risks and 3rd party assessment which greatly improves coordination and visibility.

Pros

First thing to appreciate is how it's easy to navigate even for non compliance professionals. Flawlessly connect controls across multiple frameworks. Simplify the audit process by enabling easy evidence mapping to controls thus saves time. The reporting feature allow customizable reporting and efficient filtering. Provide automation capabilities that help to reduce administrative burden by automating repetitive tasks.

Cons

Have customization limitation for example certain aspects of the platform, such as report templates or evidence workflows, offer limited customization.

Review Source

AR

Andrew R.  
Cybersecurity Compliance Analyst  
Airlines/Aviation  
Used the software for: 6-12 months

### "Very Impressive! "

January 8, 2026

5.0

I’m thoroughly impressed with HyperProof and highly recommend it to my compliance peers. The platform’s responsiveness, intuitive interface, exceptional support, and ability to streamline audit readiness have all been outstanding.”

Pros

Absolutely love the programs that can be imported. Each programs has the required controls that make answering to audit and breeze.

Cons

Getting updates that would enhance to product on an individual basis can be a little tough to get approved.

Review Source

AB

Alfredo B.  
Project Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Hyperproof, great auditing tool. "

August 18, 2025

4.0

Hyperproof provided a smooth and reliable experience that made managing audits more organized and efficient.

Pros

Reliable tool with great functionality that helps you to have all audit evidence documents in one location.

Cons

The time that takes to link controls / request in audits in order to use evidence in other audits and increase the return on your investment.

Review Source

RW

Robert W.  
Audit Manager  
Accounting  
Used the software for: 2+ years

### "HyperProof Review"

November 7, 2025

5.0

I have had an amazing experience with HyperProof. Uploading request lists or sample selections is now extremely easy.

Pros

I really liked the control mapping features. I have not come across a tool that gives you the ability to map controls to webtrust criteria.

Cons

Nothing! I have never had any technical issues or bugs. Whenever I had suggestions for improvement I was easily able to reach out to to a team member and get a response back from them instantly.

Review Source

JM

Jesus M.  
Lead Information Security Specialist  
Financial Services  
Used the software for: 2+ years

### "Best GRC Tool and Best Support"

November 27, 2024

5.0

The product is very simple to implement since the support is amazing. It's very easy to use and there is a lot of documentation and training that helps to learn about the tool.

Pros

The support because they are always helpful, friendly, and they have knowledgeable people.

Cons

The only I dislike is that sometimes the Work Items module becomes very slow.

Review Source

DB

David B.  
Senior Hr Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Hyperproof makes audits easy"

January 21, 2026

5.0

Pros

The platform is super intuitive, you can set up clear processes and assign tasks to others. Uploading documents is super easy and secure. It makes compliance and audits super easy. I have used the tool multiple times for audits, and I am super happy with the product.

Cons

There is not much I can say here. It is possible to create a lot of subtasks, which can lead to confusion. This is however not an issue of the platform but rather in the responsibility of the task creator.

Review Source

JM

Joni M.  
Admin  
Automotive  
Used the software for: I used a free trial

### "Amazing highly recommend! "

March 31, 2025

5.0

I had an amazing experience and would highly recommend!

Pros

Very easy and quick to learn how to use!

Cons

Sometimes some minor issues, however very responsive

Review Source

VR

Verified Reviewer  
GRC  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Hyperproof platform review"

November 15, 2024

5.0

A great experience. The Hyperproof team are professionals who truly value the customer's input.

Pros

The customer support was tremendous and the Hyperproof team welcomes improvement ideas and finds ways to implement them in the platform.

Cons

There was a learning curve to get familiar with the platform. Although, the weekly syncs with the Hyperproof team helped mitigate this.

Review Source

GP

George P.  
CISO  
Utilities  
Used the software for: Less than 6 months

### "Great efficiencies in our GRC"

March 28, 2025

5.0

Hyperproof enabled us to centrally manage our security frameworks, vendor management and risk all in one place and interconnected. This has allowed us to expand our compliance with relative ease and make significant savings across multiple team resources.

Pros

Customer service was great and they kept on top of things, and capability

Cons

some learning to get used to the tool but once done its good to use

Review Source

VD

Vivek D.  
GRC Analyst  
Computer & Network Security  
Used the software for: Less than 6 months

### "Hyperproof platform review"

July 8, 2024

5.0

Pros

We liked the ability of creating Hypersync and automating controls assessment. Hyperproof team provided us with all the necessary for smooth migration of hyperproof and they had comprehensive documentation to setup integrations.

Cons

We suggested some features on vendor risk management module and some capabilities that could have made it better. We also look forward to machine learning capabilities.

Review Source

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