# The Training Arcade Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is The Training Arcade the right Gamification solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202859/The-Training-Arcade/reviews --- The Training Arcade 4.8 (13) [View alternatives](https://www.capterra.com/p/202859/The-Training-Arcade/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of The Training Arcade Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RB Rachel B. Digital Consultant Financial Services Used the software for: 2+ years ### "Fun, engaging learning games with detailed analytics " May 21, 2021 5.0 Pros The analytics provided let's know know that learning is occurring - even if it is in a fun and engaging platform. "Win" for the instructional designer and a "win" for the learner. Cons There needs to be improvement in accessibility of the published games, that is complying with Americans with Disabilities Act. Review Source EM Elisa M. Owner, business writer Writing and Editing Used the software for: 2+ years ### "Great product, great value, great customer service" September 4, 2020 5.0 The Training Arcade has been easy to work with, available when I have questions, and provides great customer service. We've done a number of projects with a client of mine and they have always been happy with the results. Pros The platform is very intuitive, and just about everything I might need is already set up. All the development work is done - I just have to input my content. Cons It's actually great for what we use it for. Reason for choosing The Training Arcade No lead time, as the platform was already set up and running. Much cheaper than developing something internally. Review Source Response from ELB Learning September 18, 2020 Thanks, Elisa for the fabulous review! Let us know if we can help you in any way! ED Ed D. Chief Publications & Learning Officer Education Management Used the software for: 6-12 months ### "General Experience" August 25, 2020 4.0 Overall, good experience and is a way forward for our organization to incorporate gaming into our educational activities. Definitely for live face-to-face events and self-play. Still working out strategy for live virtual. Pros The ease of gaming features in setup and deployment. Cons Trialed our first live virtual gaming using jeopardy for approximately 40 participants. Went well overall. Biggest challenge is that when you start game, cannot let new players into the game. Some commented it was difficult as they logged into webinar a few minutes after game already started so they were frustrated. Reason for choosing The Training Arcade Other medical groups use and recommendation. Review Source Response from ELB Learning September 24, 2020 Thanks so much for the constructive feedback. We took your advice and made it happen! Latecomers can now join the Jeopardy! party! LS Laurie S. Sr manager marketing Hospitality Used the software for: 1-2 years ### "Who thought learning could be so fun! " November 20, 2020 5.0 Fantastic experience! Pros Training arcade has transformed how we approach knowledge! Our employees find it fun and informative. The perfect platform to leverage in the virtual space. Move from presenting information to confirming knowledge. Cons The software is very worthwhile but not all orgs can afford the cost. Review Source CS Christina S. Learning and Development Manager Banking Used the software for: Less than 6 months ### "Excellent Learning Tool" November 11, 2020 4.0 So far it's been great. The customer service is excellent and they do regular check ins with me. So far I am extremely happy. Pros I really strive to make learning fun for my trainees. I love that this incorporates games into the learning experience. So far it's a huge hit at my Credit Union. Cons I wish there were other functions available so I wouldn't have to use other platforms to create some of the games. But it wouldn't keep me from renewing. Reason for choosing The Training Arcade The ease of having templates and the ability to upload the SCORM packages to our LMS. Review Source Response from ELB Learning November 18, 2020 Thanks, Christina for your positive review! We can certainly enhance the platform to meet your needs. We are constantly adding new features and upgrading existing features and love the opportunity to include subscriber feedback! DS Desislava S. Event Manager Events Services Used the software for: 6-12 months ### "Jeopardy! - easy to use and a lot of fun" March 26, 2021 5.0 Pros Easy to use and manage questions; real-time update on the game Cons Integration of the leaderboard with those of other games Review Source Response from ELB Learning April 1, 2021 Thanks for the great review! A game leaderboard is available for every game type on the "game-over" screen. Our Arcades feature set allows you to put all your games in one place and be able to see a global leaderboard for all the games you have created. DM Denise M. Sr. Manager Enterprise Learning Buisness Process Owner Pharmaceuticals Used the software for: Less than 6 months ### "Biogen Administrator Review" October 27, 2020 4.0 The Training Arcade customer service is excellent. I receive responses almost immediately to my inquiries. If someone is out of the office, they clearly list an alternative support contact in their out of office message. Pros The variety of games that The Training Arcade offers is more than enough to meet our needs. Cons Some of the games are not very intuitive. Reason for choosing The Training Arcade Variety of games and analytics are two primary reasons The Training Arcade made the final two. Review Source Response from ELB Learning November 2, 2020 Thank you for your review! We are sorry to hear that you did not find some of the games as intuitive as you'd like. We are always open to suggestions and value our partner's input and feedback. We're always enhancing our platform to meet our subscriber's needs. Thanks! AS Amanda S. Special Initiatives Manager Civil Engineering Used the software for: 6-12 months ### "Great option for driving interaction and showing ROI" August 25, 2020 5.0 My overall experience with The Training Arcade is positive. I think they have developed a great product that is fun and is a favored part of our virtual training classes. Pros I like that it is fun, engages learners and it is easy to customize. Cons I've had some issues with product updates causing issues and the help desk response time wasn't quick. I made a PowerPoint backup game for my class because I wasn't sure I'd have Jeopardy working well in time for the class. Review Source Response from ELB Learning September 18, 2020 So sorry to hear you had a slow response time from support! We try extremely hard to respond as quickly as possible. We'll be sure to work on that! GC Garrett C. Regional Education Manager Retail Used the software for: 6-12 months ### "Perfect for additional education touches" May 21, 2021 5.0 This is a great tool, we are really jazzed about it! Pros We have been able to engage with new users that wouldn't have engaged with our content in the past. We have been able to use this platform in a variety of ways outside of education. Cons Translation offerings are a little slim and require a lot of manual entry. Review Source CM Christophe M. Director of Education Pharmaceuticals Used the software for: 6-12 months ### "Easy and efficient" August 3, 2020 5.0 I have used The Training Arcade for real time, virtual interaction with a large audience (50) and it was a success. I have been greatly and timely supported by TTA Team. I use it with confidence and ease. Pros Using The Training Arcade is simple. What I like is the variety of interactions, how easy it is to create a game, to publish it and the reporting functions. Cons I'd like to see more games! I'd like to organize my games into different folders. Review Source Response from ELB Learning September 18, 2020 This is a really great idea and adding folders to help keep things organized is something we are actively working on, stay tuned! Thanks! LH Lisa H. HR Business Partner Computer Software Used the software for: Less than 6 months ### "Intuitive and Impactful!" March 7, 2021 5.0 Pros The platform is extremely user-friendly for designing great, professional looking training. The data and metrics are impactful to how we manage additional training to improve performance across our team. Cons I honestly don’t see any cons for what we have been using it for. It’s a great service! Review Source Response from ELB Learning March 10, 2021 Thanks for the great review Lisa! We enjoy working with you! Please let us know if there is anything we can do for you. DR Donna R. Instructional Designer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love the software" May 10, 2021 5.0 Pros The business loves the leaderboard to give our team members friendly competition while learning. Cons The arcade user guide is not ready yet. It would have been much easier with a user guide Review Source NA Nick A. Director of Membership Veterinary Used the software for: Less than 6 months ### "Make Learning Fun with The Training Arcade" February 19, 2021 5.0 The product has allowed staff and association members have fun learning in a virtual environment. Pros Being able to customize the questions and answers is fantastic. It allows you to create virtually any teaching module and make it a game. I used only the Trivia game but it worked fantastic. The competitive component you can create is wonderful, too. The product is very easy to use. Cons The only issue I had was having people lose connection during the game and not being able to add them back. Seems like there should be a memory function that would allow the administrator to stop the game and add someone back into it. Reason for choosing The Training Arcade The Training Arcade looked very professional and was easy to use. Price seems a little steep. Review Source Similar Products Featured