# FlowShare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FlowShare the right Digital Adoption Platform solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202989/FlowShare/reviews --- FlowShare 4.6 (37) [View alternatives](https://www.capterra.com/p/202989/FlowShare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of FlowShare Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews Christian S Managing DirectorPharmaceuticals, 2 - 10 employeesUsed the software for: I used a free trial. “The AI, which accurately captures how you navigate through an application is the key feature in my eyes.“ April 21, 2021 SR Simone R IT AdministratorRenewables & Environment, 51 - 200 employeesUsed the software for: I used a free trial. “A tutorial is, of course, the most obvious thing to do.“ September 1, 2021 OG Oliver G CEODesign, 11 - 50 employeesUsed the software for: 1-2 years. “I could use FlowShare right from the minute it was installed on my computer because it is so intuitive.“ January 13, 2021 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christian S. Managing Director Pharmaceuticals Used the software for: I used a free trial ### "A fine piece of software" April 21, 2021 5.0 FlowShare is a high quality and intuitive tool for everyone who has to prepare larger number of software instructions. The efficiency of creating such documents is significantly enhanced as well as the quality and usefulness of them. Pros The AI, which accurately captures how you navigate through an application is the key feature in my eyes. Next comes the reduction of redundant steps, which is more on the light end. So, I always had to remove some steps manually but never missed any important step, which is good. The bulk editing feature (cropping or blurring) across all similar screenshot in a flow is the third outstanding feature. Cons The formatting of instructions and headlines could some more flexibility and features. It would also be great to import content into a customer template. But maybe these are PRO functions, which I did not use. Review Source WV Wolfram V. Managing Partner Higher Education Used the software for: 2+ years ### "Guiding users through the user interface - step-by-step" September 5, 2020 4.0 As an ERP consultant and trainer for Microsoft Dynamics 365 Business Centrral / NAV I have to document the company specific procedures - this can be done with snipping tools and snagit and a lot of other software if you do not have flowshare at hand. But with flowshare I can easily edit the whole story in one user interface and publish it in different ways easily. Pros When doing the job I don´t have to worry about forgetting any step - FlowShare will take care of that 100%. And while editint the full story and removing some obvious and simple steps i can simply remove the boring parts and reduce the story to the real content. this will keep attention of the reader high! And: publishing the story as pdf, word, ppt or HTML makes it easy for the user/reader to consume the content his preferred way of reading and learning! That´s really great! Cons It is not really a mistake or error of FlowShare itself - it is more or less a constraint in my job: quite often I work remotely via rdp for my customers. When recording my work with flowshare I then do not get a fully detailed description of my step. This full description is very helpful with locally installed software and I miss it on remote machines. But more and more customers accept an installation of flowshare on the remote machine - then the work is easy again! Switched from [Snagit](https://www.capterra.com/p/209649/Snagit/) Because with flowshare the capture and the edit of the story are much easier. Review Source Response from miraminds March 3, 2021 Dear Wolfram, Thank you for sharing your FlowShare story! Our software is meant to be a simple and efficient alternative to manual documentation, so we are pleased to hear that this is the case for you. We are trying to make remote work with FlowShare as functional as possible, which is why you no longer need to have customers install FlowShare on their devices, it is enough if they simply copy the unpacked installation folder onto the desktop of the target device. Hopefully, this feature makes your work yet a bit easier! Sincerely, Team miraminds CT Chris T. Founder Information Technology and Services Used the software for: 2+ years ### "Abandoned license holder. Better options out there!" August 26, 2024 1.0 Abandoned. Do not care about long term users. Terrible operators of their business. Even worse support. Pros Easy when your license works but support is awful! Cons Zero support. License does not work when installing on a new machine. It is 2024 and they offer no device management. I sent multiple emails which they opened and viewed and ignored. They do not care about their customers. Use a better tool called folge.me Switched from [Snagit](https://www.capterra.com/p/209649/Snagit/) Was supposed to be easier. But they abandoned license holders. Review Source Response from miraminds September 19, 2024 Hi Chris, I am sorry to hear you felt abandonned and about the friction you had when installing FlowShare on a new device. However, when you reached out, we responded to the first email within 7 hours (due to a different time zone) and to the second email within 30 minutes with a link to download the latest version and a license key that should work. We didn't hear back from you so we assumed the issue was resolved and everything worked on your end. It seems you wrote this review on the same day. Did our message with the solution get lost in limbo? I also noticed that you had unsubscribed from our communication list, which may have caused you to miss product updates. We’re more than happy to resolve this for you, as we indeed do value our long-term customers. Sincerely, Sofia BK Brandon K. Founder E-Learning Used the software for: 1-2 years ### "FlowShare - Documentation just got a whole lot easier!" June 26, 2023 5.0 Overall I would say that FlowShare is an excellent resource for documenting a number of different activities and can significantly cut down on time taken to create documentation that would normally take hours. Pros FlowShare makes it easy to take screenshots and quick succession several different tasks, and this makes it easy for all types of documentation. I work int he edtech space and creating complex tutorials and documentation have become much easier with Flowshare. Cons Some of the biggest issues with FlowShare is that it does not have quite all the same tools as something like snagit which is a different type of capture tool. While they are similar they are different in that taking screenshots with snagit takes significantly more time, that being said it is far easier to edit images taken in snagit then it is in FlowShare. Overall they are now both part of my workflow. Switched from [Snagit](https://www.capterra.com/p/209649/Snagit/) I still use Snagit but FlowShare has now replaced some of the things I used Snagit for as a tool didn't exist previously to do exactly what I needed. Review Source OL Olde L. CEO Computer Software Used the software for: 6-12 months ### "A helpful tool for documenting and teaching new software interfaces" July 24, 2020 5.0 We develop new software interfaces, information architectures and software tools for customers. We use FlowShare on the one hand for the documentation of functionalities in the course of development and on the other hand for the software users on the customer's side when introducing new functions. Pros Easy to use with a quick, effective result for introducing users to new software interface. Cons We wanted a little more individual design options for the visual output. Alternatives considered [OBS Studio](https://www.capterra.com/p/164144/OBS/) Reason for choosing FlowShare Screencapture videos often lack a certain quality and the production itself did not fit well into our work flows Review Source Response from miraminds March 3, 2021 Dear Olde, Thank you for leaving us your feedback! We are glad to hear that FlowShare supports you in introducing your customers to a new software interface. As for the design options: We are currently working on creating more diversity in designs. Hopefully, we can soon provide you with a creative update! Sincerely, Team miraminds VR Verified Reviewer Manager Building Materials Used the software for: 2+ years ### "Excellent product, that does the job" April 30, 2024 5.0 Pros Very feature rich, however not complicated to use at all! Cons Exporting to PDf and multiple file types Review Source SR Simone R. IT Administrator Renewables & Environment Used the software for: I used a free trial ### "What a relief!" September 1, 2021 4.0 I was looking for a software that would allow me, as an IT administrator, to answer recurring questions quickly and easily. A tutorial is, of course, the most obvious thing to do. Several administrators recommended Flowshare to me. I tested several programs, and Flowshare was the only one that convinced me. With other tools you still have to write a lot or edit screenshots. With Flowshare, this is kept to a minimum and I'm glad I found it. However, I was a little put off by the price, since there is no for-profit company behind it. But when I calculated how much time is wasted per month and how much it costs - well ... Now I'm happy and not so hectic. So my overall experience is a very positive one! Pros it is really straightforward to create a guide. I can now concentrate on my work and not on the laboriously created documentation. Cons it is hard to find anything negative. However, I think the price is a bit too high. A monthly subscription for that amount is probably not suitable for non-profit organizations. I would prefer one-time purchase software, as the need is not the same every month. Review Source KH Kim H. Senior Analyst Financial Services Used the software for: I used a free trial ### "FlowShare Documentation Software" April 15, 2022 4.0 FlowShare will meet my immediate needs for documenting process flow much more easily than other tools I have tried. It’s only shortcoming, if it is a shortcoming and not an actual design decision, has to do with it limited use of manually added markups which makes it less useful for documenting interfaces. After I've spent more time working with FlowShare on this first series of projects I will provide an update to this review. Pros Not a lot of setup parameters, so easy to understand and get productive out of the gate. It is very easy to capture process flow. Editing the document is easily done. Generating the finished product is a snap to do. The output is very nicely done. Cons FlowShare in some ways seems to be a little rough around the edges. For example the markup function could stand to be a little more refined. While there is a rectangular markup selection tool, it does not provide any ability that I can find to automatically create document references for each markup like exists in other products. The markup itself does not allow for the associated text to be repositioned away from the markup selection. The lack of flexibility in the markup function makes FlowShare a good tool for capturing process flow, but not the best tool to use to document an interface. Documentation for the product seems to be rather lacking. When reviewing documentation on their site, the version presented there does not appear to be the most recent. Additionally, while the text is English, the illustrations are not. Also, the illustrations are not very high resolution which makes them difficult to see. Review Source VR Verified Reviewer Owner Internet Used the software for: Less than 6 months ### "Good approach, not practicable for every documentation" December 8, 2023 3.0 Pros Fast and automated screen recording. Simple operation and saving of the company CI for further use. Cons unfortunately, the application is still prone to errors here and there. the automated screen recordings are basically a great thing, but also turn out to be cumbersome. in my case, it was a web application that had to be documented. related steps were poorly recognized or not recognized at all. It may be that flowshare is not suitable for our application or that it is more suitable for desktop applications, but I can't say. unfortunately, none of the export formats were of any use to me. i only exported the screen recordings. Review Source Gary S. Founder Marketing and Advertising Used the software for: 6-12 months ### "Love this tool" June 21, 2022 5.0 Pros It's been a godsend. I can move away from Google docs, and into the 21st century. Saves me 15 hours a week at my SEO agency. Cons Sometimes the automation doesn't get the copy exactly right, but overall its great Review Source LR Leon R. SAP Consultant Information Technology and Services Used the software for: 6-12 months ### "SAP Dokumentation leicht gemacht " June 26, 2023 5.0 Habe FlowShare für die SAP Dokumentation verwendet und seitdem sind die Telefone stiller geworden. Pros FlowShare hat mir Tage an Arbeit erspart. Wenn es das nicht gegeben hätte, hätte ich Screenshots gemacht und gelayoutet und dann den Text geschrieben, für etliche Schulungsdokumente. Weil ich nur Klicks machen musste und nicht noch das ganze Layout der Anleitungen, konnte ich mich auf den Text und die unterschiedlichen Benutzerarten konzentrieren und musste nicht noch groß designen und alles zu einem schlüssigen Dokument zusammenfügen. Cons Ich hab nicht sofort das Hin- und Herschalten verstanden zwischen Aufnahmebildschirm und Export. Andererseits fand ich es auch gut, dass ich nicht überladen wurde, von irgendwelchen Anweisungen und mich, nachdem ich es verstanden habe, schnell zurechtfinden konnte. Reason for choosing FlowShare Preisvorteil, Funktionsumfang Review Source AS Attila S. Fachberater IT Automotive Used the software for: Less than 6 months ### "FlowShare are the best" February 3, 2023 5.0 FlowShare ist eines der besten Tools um schnell, kommunikativ und einfach Arbeitsabläufe von Apps zu beschreiben. Wir nutzen Flowshare um unsere Anwendungen für unsere Kunden zu erklären. Weiter so! Pros FlowShare ist eines der besten Tools um schnell, kommunikativ und einfach Arbeitsabläufe von Apps zu beschreiben. Wir nutzen Flowshare um unsere Anwendungen für unsere Kunden zu erklären. Weiter so! Cons Wir kennen keine Cons von dieser wunderbarsen Anwendung Review Source MD Miriam D. Vertrieb Innendienst Leitung Information Services Used the software for: 6-12 months ### "Perfektes Produkt" November 5, 2020 5.0 Pros Einfach zu nutzen, Erklärungen im Programm, Support ist auch super Cons Nichts, alles vorhanden was man braucht. Review Source Response from miraminds March 3, 2021 Liebe Miriam, Vielen Dank fur das Feedback! Es freut uns zu horen, dass Sie mit FlowShare zufrieden sind. Wenn Fragen auftauchen, sind wir gerne fur Sie da! Herzliche Gru?e, Ihr Team miraminds RG Roland G. Print- und Web-Design Internet Used the software for: 2+ years ### "Dokumentationen für Computeranwendungen einfach erstellen und flexibel verteilen" June 1, 2023 5.0 Ich nutze FlowShare schon seit längerem und stoße immer wieder auf Features, die mich begeistern. So hatte ich Dokumentationen bislang immer als PDF-Datei weitergegeben. Nun habe ich den HTML-Export für mich entdeckt. Hintergrund ist, dass ich eine Website für eine Organisation erstellte, an der mehrere Autor\*innen und Redakteur\*innen in verschiedenen Ländern arbeiten und einfache Schritt-für-Schritt-Anleitungen für das Erstellen von Seiten, Editieren von Beiträgen, Einstellen von Bildern und anderem benötigen. Die für mich perfekte Lösung: Workflow in FlowShare erfassen, im HTML-Format exportieren und die Dateien auf dem Server ablegen, auf dem auch die Website läuft. Die Links zu den einzelnen Anleitungen habe ich in Form eines Inhaltsverzeichnisses auf einer eigenen Manual-Seite angelegt. Der große Vorteil gegenüber PDF-Dateien sehe ich in diesem Fall darin, dass die Anleitungen stets aktuell gehalten werden können und sichergestellt ist, dass allen immer die aktuelle Version zur Verfügung steht. Ich muss mich also weder um den Versand von e-mails mit PDF-Anhängen kümmern noch darum, ob ich immer alle aktuell Mitarbeitenden erreiche und diese dann auch immer auf die aktuelle Anleitung zugreifen. Und: Das Erstellen von wirklich ansprechenden Anleitungen im HTML-Format ist mit FlowShare einfacher und schneller als in jeder anderen mir bekannten Form! Pros Das Erstellen von Dokumentationen für Software-Anwendungen, allgemeine Computerbedienung oder Arbeiten im Internet ist mit FlowShare für mich einfacher und schneller als mit anderen Programmen und Techniken. Besonders schätze ich die Flexibilität bei der Wahl des Endprodukts, wie zum Beispiel eine PDF-Datei oder Seiten im HTML-Format. Cons Es wäre angenehm, wenn ich das Programm abwechselnd am PC im Büro und am Notebook unterwegs nutzen könnte, ohne jedes Mal den Lizenzschlüssel übertragen zu müssen. Review Source PB Philipp B. CEO Insurance Used the software for: 2+ years ### "Great Software" July 29, 2020 5.0 Solves the problems of documentation for each purpose. We are using it for new software-developments/processes and for initial training for new employees. Pros Makes lifes easier. Safes a lot of time for "documentation". Just telling the colleagues to use this tool for documentation and that's it. No further investigation or explanation needed. Cons Overview for licenses, Would be perfect to have an overview about used/activated licenses. Review Source Response from miraminds March 3, 2021 Dear Philipp, Thank you for sharing your thoughts on FlowShare! Making documentation easier and a no-brainer is exactly what we are looking to achieve, so it is a great confirmation to hear about your experience. We will look into making overview of licenses easier for our Teams Licenses. One way to already solve this is the concurrent licensing. With this you should be able to use FlowShare without the restrictions of a regular license activation. Sincerely, Team miraminds MH Moritz H. Head of Digital Consumer Goods Used the software for: 6-12 months ### "Convenient and easy to use tool for step-by-step guides." July 28, 2020 5.0 The probably easiest solution to kick start your process documentation. Pros I am always amazed how such a simple program saves us so much time and stress in our daily work. When I introduced it the aim was for my colleagues to document their processes in our HR and ERP software, to build a foundation for our inhouse knowledge base. I was not so sure how they’d handle it, but the team is really relieved and now has more time to focus on more important tasks than creating manuals Cons A few functions were still missing at the beginning - like including more drawings and descriptions directly into the image, I told the support about them first they helped us out with a workaround how we could achieve the desired result and a few months later the feature was included in the new version! The same happened with the arrow, sometimes the position wasn’t ideal, now you can turn it. I still would’ve preferred if you could not just rotate but move it around. Review Source Response from miraminds March 3, 2021 Dear Moritz, Thank you for your feedback! Input from our customers is very valuable for us to improve FlowShare and your comments have been a great help. And we have exciting news for you: With the version 2.7. you are finally able to move the arrows and adjust the rectangle selection. We hope you'll enjoy the new feature! Sincerely, Team miraminds CK Christian K. Head of Business Development Information Technology and Services Used the software for: 1-2 years ### "Our software Falcon has many options and functions so we were in need of a simple way to onboard our" July 28, 2020 5.0 It works well and simply and everyone can use it, that is the main thing! Pros Our software Falcon has many options and functions so we were in need of a simple way to onboard our customers and provide support. Videos took too long to make and we wanted something that we could use for our help desk as well. I discovered FlowShare last year, it was very easy for our team to adopt and start creating guides with FlowShare instantly, resulting in more time to focus on what’s really important - providing frictionless results for our clients. Anything more difficult than Flowshare would’ve been too much of a hassle, we needed something that we could implement in our busy workflow and with Flowshare we could create consistent how to guides in an instant. Everybody can do it, it’s just that simple. Cons I would like to be able to embed videos in the presentations. We had to tweak the css template of the html export to adapt it to our design, would’ve been better if there were more html template options from the start. Review Source Response from miraminds March 3, 2021 Dear Christian, Thank you for your feedback! Great to hear that FlowShare is helping you to enable your customers to get the most out of Falcon. We're looking to expand the template options for html output and happy to get your feedback on it. Sincerely, Team miraminds BJ Blum J. IT-, Management- und Unternehmensberatung Information Technology and Services Used the software for: 1-2 years ### "Einheitliche und Schnelle Dokumentation" June 13, 2023 5.0 in seinen Funktionen ausgereiftes Tool, viel Zeitersparnis durch die gute Tool-Unterstützung Pros Schnelle und einfache Handhabung, Standardisierung durch einheitliches Design, vielfältigen Exportmöglichkeiten. Cons Wenige Integrationen - evtl. eigene Cloudplattform für Wissensmanagement wünschenswert Review Source JK Jascha K. Continuous Improvement Specialist Utilities Used the software for: Less than 6 months ### "Fast and easy to use support to create manuals for software!" September 29, 2020 5.0 \- Flowshare supports us by creating very well documented handovers when staff changes. - The time savings for manual creation by using FlowShare is impressive while quality and standard layout is improved at the same time. - The compact and powerfull structure of FlowShare leads in a very fast ROI even with a very small no. of manuals to be created per year. - I'm convinced that alot of manuals are not available because it is annoying to create them - FlowShare might help to extensuate this problem Pros \- very easy to learn and use - independent software without need for bigger software enviroment - export manuals in several types of files incl. the further editing in word, power point a.s.o. - use of an own power point template for consistant coorperate identity layout is possible - full picture editing within the software with paint - very flexibel license models available Cons \- not possible to copy and paste individual steps within the software (yet - feedback was well accepted by miraminds and maybe there will be an improvement) - implementing an own power point template is tricky Review Source Response from miraminds March 3, 2021 Dear Jascha, Thank you for your thorough feedback! Setting an incentive to document more software by making the process easy and fast is a major objective of our company, so it is nice to hear this from you. You are right, implementing one's own PowerPoint template can be tricky even with a step-by-step-guide, as the types of template vary very much from company to company. That's why we are offering our customers support to adjust their PowerPoint template to work seamlessly with FlowShare. Your feedback Sincerely, Team miraminds. CB Christoph B. Managing Director Financial Services Used the software for: Less than 6 months ### "Intuitive and easy-to-use software for process manuals " July 21, 2020 5.0 Pros At Streamline, we use FlowShare as our tool for generating process manuals in the Finance Department. Instead of handling snippets and manually copy and paste them into a document which needs to be formated several times, FlowShare comes with an intuitive approach by making screenshots as a basis for the final process document. I especially like the idea of adding text and headlines and mark things to the single screenshots. When done, you are able to automatically generate a final handy document in the pdf format incl. a table of content which we can use in our company to easily onboard new employees. The ease-of-use is very impressive, it does not take 5 minutes with the tour to begin with creating process descriptions with FlowShare. Cons The software fits perfectly to what we were looking for. Easily created process descriptions without the hassle of document formating. I am not missing any specific features. Reason for choosing FlowShare We chose FlowShare because of its simple and intuitive way to create manuals and its easy adoption. On top of that, we are very happy with the price-performance ratio. Review Source Response from miraminds March 3, 2021 Dear Christoph, Every customer that saves time and unnecessary work with FlowShare is a success-story for our company. We are excited that our software makes your work easier! Sincerely, Team miraminds HF Hauke F. Co-Founder Management Consulting Used the software for: 6-12 months ### "Decentralization of Know-How" September 16, 2020 5.0 Quick win for every company based on digital technology based processes, a must have tool for every company driving its digital transformation. Pros Time-saving software documentation tool, unbeatable ease of work and usability, fast implementation, investments into implementation-consulting is not needed, enables every employee of a companies to bring their know-how-transfer to the next level, safeguards the investments into software solutions and accelerates reaching the return of software investments by increasing the efficiency of the use of software. Cons There are not any barriers or show-stoppers not to use this software documentation tool. Review Source Response from miraminds March 3, 2021 Dear Hauke, Thank you for taking the time to share your thoughts on FlowShare! We're delighted to hear that our software is meeting its goals and helping our customers get the most out of their software experiences! Sincerely, Team miraminds WD William D. Softwareentwicklung Industrial Automation Used the software for: 1-2 years ### "Flows als WiKi" August 2, 2023 4.0 Pros Die Möglichkeit, Flows über den online Upload sehr schnell anderen zur Verfügung zu stellen.Zusätzlich ist dieses Tool auch sehr hilfreich in Supportfällen. Eine Anleitung ist schnell erstellt und kann auch ganz einfach als PDF zum Kunden. Cons Man ist mit den Tools zur Gestaltung und Bearbeitung der einzelnen Screenshots etwas eingeschränkt. Allerdings kann man mit den gegebenen Tools schon alles machen was es braucht. Die Einfachheit in dem Fall auch als Vorteil gewertet werden. Reason for choosing FlowShare Preis.Die Flexibilität und Zusammenarbeit mit miraminds um das für uns optimale Produkt zu erhalten. Review Source CM Chris M. CTO Logistics and Supply Chain Used the software for: Less than 6 months ### "Where were you all my life?" October 4, 2022 5.0 As a developer with about two decades in Enterprise IT, and especially as a Startup Co-Founder/CTO, I just keep asking myself, "why have I not used this tool before, where were you all my life?". This tool finally takes the crappy/time-consuming parts of documentation and automates them, and does it really well. Pros FlowShare eliminates the main reason developers don't like creating documentation - taking screenshot after screenshot. The fact that FlowShare creates a description of what is being done is just the icing on the cake. Cons There was one default setting that I was not a fan of (personal preference on my part), but I spoke to the \[SENSITIVE CONTENT\] and they confirmed they have improved that for their next release already. Review Source JM Joe M. Director Accounting Used the software for: Less than 6 months ### "Excellent Product" November 2, 2023 5.0 Pros Very easy to use and great value for money! Cons None. This product has been incredibly user friendly and intuitive. Reason for choosing FlowShare It's the only product that I have found that does what it does on the market. Review Source RB Roberto B. IT-Service DEsk Engineer Pharmaceuticals Used the software for: 1-2 years ### "FlowShare" June 14, 2023 4.0 Pros Was ich gut finde ist das jeder Mausklick aufgezeichnet wird und so die Erstellung einfach von der Hand geht. Aber davon geht man ja schließlich bei so einem Programm aus. Auch der Export in verschiedene Formate ist möglich. Cons Schön wäre es wenn der Export auch in ein Video Format erstellt werden könnte. Review Source Similar Products Featured