---
title: "Rarchy Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Rarchy Software - reviews, pricing plans, popular comparisons to other User Experience (UX) products and more."
source_url: "https://www.capterra.com/p/203062/Rarchy/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 Rarchy Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Rarchy

## What is Rarchy?

Rarchy offers a suite of website planning tools, including visual sitemaps and user flows, designed for agencies and teams. The core product is our free visual sitemap editor, which allows you to create a sitemap from scratch or import your existing website pages via our visual sitemap generator at https://rarchy.com/sitemaps/visual-sitemap-generator

## What is Rarchy used for?

[User Experience (UX)](https://www.capterra.com/ux-software/)[Diagram](https://www.capterra.com/diagram-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15

Flat Rate, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Rarchy?[Manage this product listing](https://www.g2.com/products/rarchy/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rarchy

4.6 (19)

VS.

[4.9 (333)](https://www.capterra.com/p/218549/UserWay/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

$69

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (19)

Ease Of Use

4.9 (1,087)

Value For Money

4.7 (16)

Value For Money

4.6 (782)

Customer Service

4.7 (18)

Customer Service

4.9 (663)

## Rarchy alternatives

[4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/)

Starting price

$111.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (113)](https://www.capterra.com/p/233222/Equally-AI/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)

[4.5 (1,087)](https://www.capterra.com/p/168423/Adobe-XD/reviews/)

Starting price

$9.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168423/Adobe-XD/)

[View all alternatives](https://www.capterra.com/p/203062/Rarchy/alternatives/)

## FAQs about Rarchy

Overview

### Which roles and teams benefit most from Rarchy?

Rarchy is most used by UX and UI designers, digital project managers, and marketing teams that need to map website structures, plan user journeys, and coordinate content requirements. Digital strategists and experience leaders use it to align stakeholders on information architecture, while executives and technical leaders review site plans and project scope.

Answer based on 19 reviews

Overview

### What company size and industries is Rarchy built for?

Rarchy is built for small businesses, which represent 63% of reviewers, particularly Marketing and Advertising teams at 32%. It helps agencies and teams plan new websites by improving information architecture and user experience. Enterprise users account for 32%, with adoption also in IT services (16%) and design (11%) for UX work.

Answer based on 19 reviews

Features and Usability

### What are the key features of Rarchy?

Rarchy offers collaboration tools for team coordination, drag and drop design management, and prototype creation for website projects. It also includes user journeys, usability testing, reporting and analytics, and visual analytics features that support website planning, testing, and data review.

Getting Started and Support

### What training and onboarding options does Rarchy offer?

Rarchy provides documentation for teams that need written reference material during setup and product learning. Documentation supports self-paced review of features, instructions, and configuration details, giving users a place to check steps and product information as they get started.

Getting Started and Support

### What customer support options does Rarchy offer?

Rarchy provides Email/Help Desk, a Knowledge Base, and Chat support. These channels give users written help for setup, troubleshooting, and product questions. No reviewer feedback about support experience is available, so support response speed, helpfulness, and common issues cannot be assessed from user comments.

## Features

AI summary

Based on 937 User Experience (UX) reviews

Capterra reviewers highlight these as the features buyers care about most when choosing User Experience (UX) software:

-   **Surveys & Feedback** (**48%** of reviewers rated this feature as critical)
-   **Prototype Creation** (**49%**)
-   **Data Visualization** (**45%**)

Rarchy includes **Prototype Creation** and **Data Visualization**, giving teams a way to map out ideas visually and review UX information more clearly during planning and design work. However, it does not include **Surveys & Feedback**. Instead, it offers other features that reviewers also rate as important, including **Usability Testing** (**46%**), **Reporting/Analytics** (**43%**), and **Collaboration Tools** (**42%**), helping businesses collect insight from testing, track findings, and coordinate work across stakeholders.

Prototype Creation

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Create, manage and access prototypes to capture design concepts and test on users

Data Visualization

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Graphical representation of data

Usability Testing

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Process of evaluating a product or website by testing it with representative users.

Reporting/Analytics

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Collaboration Tools

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

For Websites

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Software is used for working on online pages

Rarchy 10 features

Provides a channel for team members to share AI models, media files, communicate, and work together

Graphical representation of data

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Assemble applications and processes by dragging over and arranging pre-built components

Software is used for working on online pages

Create, manage and access prototypes to capture design concepts and test on users

View and track pertinent metrics to find patterns and gain insights from data

Process of evaluating a product or website by testing it with representative users.

Track user's interaction with the prototype

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.5 (19)

4.5

Based on 19 reviews

## Pricing

Value for money

4.7 (16)

Free Version

Basic

$15.00

Flat Rate,Per Month

Value for money

4.7 (16)

4.7

Based on 16 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (18)

4.7

Based on 18 reviews

## User reviews

Overall rating

4.6

Based on 19 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(13)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

President

Used the software for: 3-5 years

### "More Pros than Cons - Wish I found it earlier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2026

I've had an excellent experience with Rarchy. Our team has been using it for several years, and it continues to meet our needs exceptionally well. We've evaluated other platforms along the way, but nothing has matched Rarchy’s ease of use, reliability, or overall value.

Pros

Rarchy makes it incredibly easy for our customers to visualize what we're building. We can map out the full website structure and get client approval before investing time into development. It’s simple to use, easy to explain, and helps clients clearly see the content and flow of their site. Sharing links with both clients and our internal team is pretty easy too, which keeps everyone aligned from the start.

Cons

The only drawback for me is that you can’t multi-select and change colors for an entire section at once. Aside from that, I really don’t have any complaints—everything else has been a positive experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Principal Marketing Manager

Used the software for: Less than 1 year

### "Great for communicating and tweaking new website structure between stakeholders"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2021

I mainly use Rarchy for communicating how the landing pages or microsites for new campaigns will fit into the overall structure of our large website. I create the structure, page URLs, page titles etc. in Rarchy and then share a visual map of the campaign pages with other stakeholders for their feedback. I can also provide the option for them to join my team in Rarchy and make tweaks themselves.

Pros

Super easy to use and looks great visually. Love the UX/UI.

Cons

Would love to be able to plan the content of each page. After speaking to the Rarchy team it sounds like this is on the product roadmap which is good to see.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CTO

Used the software for: Less than 1 year

### "Excellent solution for visualizing pages and workflows"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2021

Very simple, yet feature rich. The developers have been extremely responsive to feature requests and bug fixes. It's really opened up new ways for us to communicate ideas and explain designs.

Pros

Creating user flows is quick and easy. Intuitive design, responsive developers, ability to toggle between mobile and desktop views.

Cons

Difficult to list any cons, as the developers have been quick to address any issues that we've had!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Sr Manager of Digital Marketing & CRM

Used the software for: Less than 1 year

### "Been promising new features for a while"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

April 14, 2021

It's okay, not ideal

Pros

The ability to grab a "live" screenshot based on URL

Cons

Files have been "coming soon" for so long! When will that be released? Competitors have them and I don't want to switch if I don't have to.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Chief Experience Officer

Used the software for: Less than 1 year

### "Why didn't I know about this earlier!?"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2024

Pros

It's super simple to get started and I was crawling my first site in minutes. The output was better than I expected and it helped me size and scope the job to be done with ease. I ran into an issue with the site that didn't allow all the screenshots to be captured. The team at Rarchy were incredibly fast to respond to my query, had it resolved in an hour, and went above and beyond in their support. Honestly the best customer support I have had when dealing with a product in my field. Thanks, Owen!

Cons

I haven't found anything I don't like yet. It's doing exactly the job I need and I', only just getting started.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Lead Digital Producer

Used the software for: Less than 1 year

### "Great value for the price and EXTREMELY responsive customer support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2021

So far so great! The quirks in using the product are just something you get used to. Again: not deal breaking at all. More a matter of zooming in and aiming my mouse better. Everything else has been great: existing functionality is really cool and the developers are keen to add useful additions that help your use cases.

Pros

Where to start?? Setting up a project and scraping a website is easy-peasy with just a few clicks. Provides a comprehensive overview of a site's content/pages & captures all relevant pages, unlike some of the competitors. Creating a new/modified sitemap is super simple; the drag and drop functionality is great and the ability to add content blocks, notes, and add example wireframes really speeds up the planning process. Additionally, the creators are very responsive to customer support requests and actually want to know how they can improve the product to meet your needs.

Cons

There are a couple of quirks with using the product but no deal breakers: sometimes you have to zoom in really far in order to properly select a content block. That's really the main one.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

User Experience Designer

Used the software for: Less than 1 year

### "Site Map Visualization"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 22, 2021

Overall the experience is good, and anyone can get started with minimal help. Demo site is nice addition to help the newbies to learn the tool. A huge shout-out to the Support team, they are always there to help.

Pros

Our team needed a tool to analyze large sites with approximately 2000+ pages. We tried other tools and finally found that Rarchy has that bandwidth to crawl large sites and get the sitemap for all the pages. The toolbar options are very handy to navigate between pages. Capturing screenshots was super helpful.

Cons

I felt navigation toolbar might need some enhancements to provide additional controls to help user navigate between pages. While analyzing large sites, it becomes harder to keep track of where you in the sitemap, and till what point you analyzed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Digital Project Manager

Used the software for: Less than 1 year

### "Best SAAS Company I've Ever Worked With."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2022

Fantastic. I'm the new "UX" guy in the agency and I needed a platform like this. Implementing it was a breeze because others could see the value right away, and where we've needed additional features you've built them. Now it's the go-to platform, used by me and others in the agency.

Pros

90% of the features that I needed were native to the platform, and the missing functionality is being worked on - which is awesome.

Cons

I can't think of anything. I could say that it was missing features but they are critical and we've received great support from \[SENSITIVE CONTENT\].

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

UX+UI Designer

Used the software for: Less than 1 year

### "Amazing for the strategy stages of Design"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 22, 2021

Very good. Saves a lot of time and collaborates across many departments

Pros

There's a lot which this software covers in the strategy phase of Design. From initially running a crawl on a site to get their sitemap, to then mapping this to the new suggested structure and through to user flows. The ability to move seamlessly to creating user flows cut out a time-costly part of my previous process which meant I had to use two different softwares. Rarchy is very flexible to expanding processes within agency and working alongside developers and SEO experts

Cons

Interested to see new functionality like the new content and information architecture mapped out in order to save time in current process

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

partner

Used the software for: I used a free trial

### "Great way to visualize site maps"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 20, 2021

Better than most visualizers.

Pros

I liked that there were many different options for the types of pages and paths in the site.

Cons

The wysiwyg editor would freeze when moving around pages and require a refresh. Autosave didn't always autosave when there was a freeze or a crash.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Marketing and Communications Manager

Used the software for: Less than 1 year

### "Excellent product and customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2023

Rarchy has been a life saver tool in the process of assessing the size of our current website to plan a better architecture moving forward. Shout-out to \[sensitive content hidden\] for his excellent customer service. I needed a bit of customisation and he didn't hesitate in providing a quick solution.

Pros

Easy navigation, use and visualization. It's very handy!

Cons

Transferring projects ownership could be easier and done on spot between accounts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Managing Director

Used the software for: 1-3 years

### "Great sitemapping tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2022

Rarchy has helped us map out large complex websites with ease

Pros

Rarchy is a great tool for sitemapping websites. The best feature is being able to import existing website URLs into a sitemap

Cons

There was nothing so far that we would change about the software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Digital Projects Officer

Used the software for: 1-3 years

### "Simple, intuitive and robust. Rarchy brings sitemaps and Flowcharts to life!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2021

I found it very nice to use, looks great and is by far (in my opinion) so much better than other products that try and do a similar product. The support team go above and beyond to help with queries or issues I've faced to help me fix my issues.

Pros

The best things about Rachy to me are the auto-import tool - both from URLs and CSV imports. The Auto screen capture function impresses other colleagues who are only used to seeing the name/titles of pages in other similar software. It helps makes visualising the product so much easier.

Cons

The drag and drop function can be fiddly at times, and sometimes I wish there was a history or versioning built-in.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Sr. UX Designer

Used the software for: Less than 1 year

### "Great Visual Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 23, 2021

The customer support was excellent. Just for that reason I would gladly choose Rarchy again.

Pros

Really like the visual aspect. It was really easy to communicate the nuances of the site structure to the team.

Cons

Downloading screenshots. A desired feature would be to allow downloads per node.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Digital Marketing Manager

Used the software for: Less than 1 year

### "An intuitive and easy to use tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2022

Generating sitemaps, sharing between teams and making suggested edits as a team really have helped!

Pros

The automatic sitemap generation along with the ability to have screenshots created automatically for each page makes it so easy to share visualisations between teams.

Cons

There wasn't anything that I felt was lacking!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Digital Strategist

Used the software for: Less than 1 year

### "Super Website Mapping App."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2022

Excellent. Super customer service.

Pros

Intuitive, easy to use and most importantly did the job I needed it to do. Give me org. chart like maps for a huge site of over 14000 pages.

Cons

Everything seemed fine to me. It helped me divide out 60 subsites.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director of Marketing & Design

Used the software for: Less than 1 year

### "Clear and Compelling Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2022

Rarchy was an incredibly useful tool for concepting and mapping the redesign of our robust and complex website. It positioned us well to be able to identify pain points and growth areas in ways we could communicate for the hiring of a web developer.

Pros

This software is user-friendly and makes the creation of site mapping and identifying user journeys easy.

Cons

We encountered some minor difficulty adding/removing team members when different stakeholder input was required.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Marketing Assistant

Used the software for: Less than 1 year

### "Essential for website redesigns"

4.0

April 13, 2021

Pros

This is a great visual aid to my team as we redesign our website.

Cons

It has had some bugs and technical glitches for myself and my team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Research Scientist

Used the software for: Less than 1 year

### "Super product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2022

Splendid!

Pros

Outstanding usability. Remarkable responsiveness in developing and deploying a needed feature, too!. Easy to use, re-use, and share.

Cons

Scaling for export to PDF constrained by artificially wide margins. Re-scaling to fit print-area or other ways to optimize image on export would be 'gold leaf' on top of the cherry already on top of this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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