--- title: "Openli Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Openli the right GDPR Compliance solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/206996/Openli/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Openli 4.9 (40) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Openli Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews CC Christian C Head of Business IntelligenceComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “The ability to achieve 360-degree GDPR compliance for an affordable price, while being supported by a professional and responsive support team!“ November 17, 2021 SF Søren F Head of ProductReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “I appreciate that our Privacy manager checks in from time to time to provide updates on our vendors and to alert us on possible compliance issues.“ February 7, 2022 SF Søren F Head of ProductReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Fast setup (everything considered), access to your own privacy manager, easily sharable vendor lists, and privacy profile“ February 7, 2022 KU Karen Claire U Communications Project Manager / Business OwnerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “I am such a newbie in WordPress and had to develop a profile site for my Digital marketing course, so maybe that can be a reason. But Legal Monster was very simple that it came with real ease. As I do not have any transactional things on my site or any subscription services at the moment, and simply collect cookies for my analytics, I just use the free version.“ March 27, 2021 ## Showing most helpful reviews Showing 1-25 of 40 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dennis H. Head of Marketing and Development Used the software for: Less than 1 year ### "Easy and good cookie compliance program" April 23, 2021 5.0 We change from another cookie compliance program to Legal Monster and the easy to install and use program made us very happy and we can highly recommend them to others. Pros Legal Monster is easy to install, and use compared to another cookie compliance program. You can personalize your pop-up, so it matches your brands color and country language. On top of this Legal Monster also provide help with your Privacy Policy and other GDPR compliance. Cons The system finds most of your cookies on the site automatic which is super nice and expectable for a cookie compliance program. But it does not automatic find a purpose for the specific cookie. This means if you want to be 100% compliant you must find out you self. I know this is a tricky assignment for them. Review Source R Reviewer Communications Project Manager / Business Owner Used the software for: Less than 1 year ### "Legal Monster Review" April 5, 2021 5.0 The service is pretty good. My site is just a profile site so it does not requires the big legal stuff and even if I am just using the free version, they were still very helpful and addressed all my questions. So I am very happy with the experience. And because of this experience, I am actually recommending this to my husband who is considering to revamp two of his e-commerce sites. Pros I tried one or two software prior to Legal Monster and I find this easiest to use and integrate in my site. I do not have to be a programmer to make it work. With the others, it felt like it was half-baked and I had really difficulty making them work. Well. I am such a newbie in WordPress and had to develop a profile site for my Digital marketing course, so maybe that can be a reason. But Legal Monster was very simple that it came with real ease. As I do not have any transactional things on my site or any subscription services at the moment, and simply collect cookies for my analytics, I just use the free version. Nevertheless, the experience from the time I created my account to integration to my website went smooth...and the software is still smoothly running. The instructions provided were pretty clear and the prompts to update the policies to ensure that one conforms to GDPR is pretty good. And I like how it looks on my site...It's not overly intrusive, yet can be clearly see. Cons I have not had any bad experience, so I have not seen any cons until now. So far I have had only a positive experience. Review Source R Reviewer Marketing Manager Used the software for: Less than 1 year ### "Great assistance" December 4, 2020 4.0 Happy - feeling supervised to catch minor mistakes Pros I am not very much into all this, but have an agency to help. But I like the support and assistance from Legal Monster Cons Don't know in details - if any........... Review Source WV Walter V. Partner Used the software for: Less than 1 year ### "Cookie User Consent On Your WEB site" October 1, 2020 5.0 Very professional and friendly people. Pros The Cookie solution is quite easy to install and activate on your WEB site. The user needs to consent for the non mandatory cookies which is stored for legal purposes. Great solution to be legally compliant with the rules for Cookies management. An other nice feature is that your WEB site is scanned, on regular bases, to see if any new Cookies are attached to your WEB site, you get a report of that so that you can adapt your policy. Cons The Legal Cookie Icon is quite large, should be nice to be able to make it smaller. But that's the only topic I can think of. Review Source R Reviewer IT Partner Used the software for: Less than 1 year ### "Excellent features and knowledgeable support" December 8, 2020 5.0 We tested LegalMonster for several months in free version before finally deciding to give it a go in full version on all of our sites. We liked the features and were also quite impressed by customer support during our trial period - the response to our queries was fast and any teething problems solved rapidly. Highly recommended! Pros The Audit Trail feature in particular caught our attention, allowing for easy and seamless audit of permissions given by your site users over time. Generating the cookie policy was easy with the built-in functions. Implementing of base features was simple and fast. Customer support was also a treat, even during our free trial period. Cons We had some teething problems during our test phase due to slightly overzealous cookie scan. However, these were very quickly fixed after contacting support. Review Source R Reviewer Indehaver Used the software for: Less than 1 year ### "Great Product and customer service" November 29, 2021 5.0 The product works really well, and I have aces the the backend for settings. Openlis customer service is really good. They are easy to contact and have a danish support which is perfect. Pros I use the product at my webshop for my customers to accept cookies. It is well integrated in the same colours as in my webshop. Cons I dont really have given this issue ant thoughts Review Source R Reviewer Legal Counsel Used the software for: 1-3 years ### "Excellent team and software helping us privacy professionals" June 24, 2022 5.0 Pros Cookie module is easy to use and does not require maintenance. The privacy hub is still new to us but appears very promising. Cons Product could be expanded to be an entire GRC solution to benefit from all the possible synergies. Review Source R Reviewer Head of Business Intelligence Used the software for: Less than 1 year ### "Brilliant alternative to paying $10,000 to GDPR lawyers" November 22, 2021 5.0 The Openli crew are exceptionally helpful and supported me through everything I needed and in a time-crunch! Pros The ability to achieve 360-degree GDPR compliance for an affordable price, while being supported by a professional and responsive support team! Cons It could provide a better overview of what all the specific steps required are to achieve GDPR compliance are (Cookie Policy, Cookie Widget, Privacy Policy, Terms, DPA, Sub-processor overview, risk assessments). The platform currently only nudges you to make some of these. Maybe an intro-video that explains it in a nutshell would be great! Review Source R Reviewer Chairperson Used the software for: Less than 1 year ### "Openli removed our frustrations and worries. Now, time to do what we do best! " May 25, 2022 5.0 We are a small team taking care of many Danish tech startups on a daily basis and our time has to be spent wisely. Instead of hiring an entire compliance team we decided to team up with Openli and we can now focus on our core functions instead. It has been a big relief and we can't praise this service enough. The support team has been working closely with us throughout the entire setup process and along the way added incredible value. Pros It was super easy and effective to setup in collaboration with the support team. Cons We didn't have any obstacles setting it up. Which was superb! Review Source R Reviewer Head of Product Used the software for: Less than 1 year ### "Nobody likes to worry about GDPR" February 8, 2022 5.0 I don't like to think about GDPR and Openli, we don't have to at Legacy anymore. I actually don't think about Openli at all day to day (and that's a big compliment!) I've implemented GDPR & and Vendor compliance at previous companies, which has always been a dreadful and resource-draining experience. With Openli we've been able to put our GDPR compliance efforts on auto-drive. I appreciate that our Privacy manager checks in from time to time to provide updates on our vendors and to alert us on possible compliance issues. Now, we can instead spend our time building a great product and closing new sales, which ultimately brings us closer to achieving our company vision. Pros Fast setup (everything considered), access to your own privacy manager, easily sharable vendor lists, and privacy profile Cons The pricing model was not completely clear as we onboarded, which ended up increasing the monthly fee straight out the gate. However, considering the ROI from newly closed deals with the help of Openli, this is a minor gripe. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Second-to-none compliance solution" January 11, 2021 5.0 Pros Using Legal Monster technology and services guarantees in an easy and effective way that 1ID is in 24/7 compliance with data management requirements. This is especially important to 1ID as we deal with sensitive personal customer data. Cons So far nothing to dislike. Ideas for improvement will be considered. Review Source R Reviewer PM Used the software for: Less than 1 year ### "Stine & Team was super in getting us up and running! " September 2, 2020 5.0 Pros Easy to use, implement and understand. The team and Legalmonster was easy to work with and helped us getting up and running in no time. Cons The price - but it's worth it. You made me choose a con! Don't see any to be honest. Review Source R Reviewer Director of Business Intelligence Used the software for: Less than 1 year ### "Highly recommended tool for collecting consent from your users" July 24, 2020 5.0 Great experience with the team - they really helped (also outside of their product) and are super responsive. I highly recommend to work with Legalmonster! Pros After implementation and roll-out of the tool, you don't have to worry about consent collection any more and you have a centralised place where all consents are stored Cons Our users are a bit more informal than the usual online user - thus the copy had to be changed a bit - but Legalmonster was quick to adjust to this as well. Review Source Karl B. Head of Information Security Used the software for: Less than 1 year ### "Openli helps you scale your team without hiring" May 2, 2022 5.0 Openli allows Cronofy to scale its Compliance function without necessarily having to add people to the team. Scalability is everything. Pros I like how Openli relieves a lot of work from our Compliance function, whilst at the same time adding value through their expertise and experience. Openli enables scalability. Openli provide cutting edge information, webinars and news about GDPR and evolving data protection laws, too. These are hugely useful. Cons I think a simpler stats indicator with universal nomenclature (not started, in progress, done) for vendor assessments would be good. Review Source R Reviewer COO Used the software for: Less than 1 year ### "Removing the headache of staying up to date with cookie and online legal compliancy." December 9, 2020 5.0 Being part of a startup generally means all tasks of running a business fall on you. Having no background in cookie compliancy resulted in a lot of searching and reading legal documents that only sent me further into the rabbit hole. Since subscribing to LegalMonster i no longer have these problems. If there is an issue, i can be sure that the LegalMonster team will do everything in their power to fix it. Their interface is extremely easy to use but even if you are clueless, they have a great database of helpful guides, and offer online seminars that are very informative and clear about all the information needed to be and stay compliant. Pros The ease of use and efficient and effective customer support i recieved. Cons Hard to say, whilst LegalMonster did everything right to help me be compliant there was an issue with our website provider that conflicted with LegalMonster doing its job, however they have done everything to help me overcome this obstacle, going above and beyond what is required to ensure I am helped. Review Source R Reviewer Data Protection Officer Used the software for: 1-3 years ### "Could not ask for more...." February 9, 2022 5.0 Having everything in one place is a huge benefit for me in my role and the company. It streamlines everything so I can manage each part for each business unit rather than having multiple ways of managing. Pros I love this platform, from the minute I signed up they have always been so supportive and guided me through the set-up. The staff are friendly helpful and always there it is like working with colleagues not just a software provider. Cons It was easy to integrate. The staff engaged with it which means ALOT! I would like to see more features developed to aid compliance and governance. For example - data mapping or cataloguing! Review Source R Reviewer CTO Used the software for: Less than 1 year ### "Fantastic product backed by and even better team " October 14, 2020 5.0 Ever since I first contacted them they have been supporting us in our journey to live. Initially we had a simply setup with the cookie consent widget integrated on our landing page. This changed to an integration based off Google Tag Manager and then onto the Segment. The latter was a real challenge as we need to control which marketing scripts were enabled based on the cookie consent selected but the team at Legal Monster worked directly with our developers to get this solved and provided working example code for us to test out. Couldn't recommend this team more and the product is great - the best widget I've ever seen on a site! Pros Ease of integration Support from the team Country specific widgets for Cookies/T&Cs/Privacy Handles updates to documents seemlessly Cons Costs for lots of regions but talk to them about your challenges and they can advise you of what you need and what you don't. Review Source R Reviewer Senior Software Engineer Used the software for: Less than 1 year ### "Looks good but the support is slow and doesn’t care about accessibility" September 16, 2021 3.0 In total, this means to me that Legal Monster offers a product that looks good on first glance but falls apart as soon as you check their product in detail or request any type of technical support (despite being a paying enterprise customer). Pros The widget is easy to install if you don’t need to customize it. They offer a barebones API to integrate more advanced functionality. Cons During the first usage I found a bug and reported it. It’s just a small thing but it makes the cookie policy looks unprofessional. The bug still hasn’t been fixed up until today (12 days later) which is a bit disappointing, to say the least. Even more disappointingly, the cookie consent widget is not accessible at all (i.e. not following ANY of the accessibility best practices) and the Legal Monster support doesn’t care about that issue either (they did not even want to consider changing anything about it). Review Source R Reviewer Executive Advisor, MBA Used the software for: Less than 1 year ### "Great product that provides peace of mind" February 1, 2022 5.0 With Openli I experienced a competent and passionate team that wanted to help me with a solution that fits my business. Pros I like how they have managed to build a product that solves this use case fully automated and responsive once the initial configuration/setup is in place. Cons I genuinely believe that I am fully covered with the current solution. So I don´t feel that anything is missing. Review Source Louise F. CEO Used the software for: Less than 1 year ### "Really simple and nice UI" November 16, 2021 5.0 Really good. Pros It was really simple for us to setup and he haven't had any issues with it. Just simple and smooth user experience. Cons There is nothing we dislike about the software. Review Source R Reviewer CMO Used the software for: Less than 1 year ### "The GDPR tool to lift your compliance" May 6, 2021 5.0 It's been a great experience - both with the implamentation, the result and good support - same day response, actually. Pros What we enjoyed the most about the software was how easy it was to implament, thus making us fully compliant. Cons If anything, it would be customization - it has a wide range of customization, but 'more is more' in this case. Review Source R Reviewer Implementation Manager Used the software for: Less than 1 year ### "Taken the stress out of cookie compliance" October 27, 2020 5.0 A very simple tool that can help businesses get on top of compliance. Would have no hesitation in recommending the product to other firms in need of a solution. Pros We are a small company at present and we have been looking for a solution like Legal Monster for some time. The simplicity of the solution is brilliant and it takes a lot of work out of our small team's hands and frees up our time to focus on our own product and offering. We know where we stand with compliance and the implementation was straight forward also. Sales process straight forward. \[SENSITIVE CONTENT HIDDEN\] were excellent through procurement and set up. Cons In time, we would love a more customisable front-end and acceptance poke-points. Review Source R Reviewer Founder Used the software for: Less than 1 year ### "Brilliant Customer Service!" November 24, 2021 5.0 Openli has made my website compliance experience straightforward. As a start-up, I have no background experience in cookie compliance, which unfortunately slowed down the process until I discovered Openli. The team have been brilliant, as they go above and beyond to make sure the cooking settings, GDPR are working smoothly and up to date. I used the free cookie setting initially. Before deciding to upgrade to the full version! During my first few months, the team offered me a great deal which was a value for the price. Pros The ease of use Frequent update of cookie policy Cons I don't feel like there were any features missing. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Best cookie manager" September 20, 2021 5.0 Amazing support. Pros Beautiful designed. Plenty of customisations. Easy administration. Cons Self-removal of outdated cookies. Possibility to remove crawl IP's from analytics. Review Source Søren N. CEO & Co-Founder Used the software for: Less than 1 year ### "Incredible support and ease of use" November 6, 2020 5.0 Pros Legal monster basically takes away all the hassle of cookie management and consent collection. Incredibly easy to implement and all the support you need to succeed. Cons Initially it wasn't possible to remove/customize their icon, but that has been fixed now. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.