# GiveMe5.ai Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GiveMe5.ai the right Reputation Management solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207396/Grab-Your-Reviews/reviews --- GiveMe5.ai 4.7 (86) [View alternatives](https://www.capterra.com/p/207396/GiveMe5-ai/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Reviews of GiveMe5.ai Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews FB Fouad B CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “They integrate seamlessly into my site, and I can tailor each widget’s look and messaging in just a few clicks to match my clients’ branding.“ June 1, 2025 AP Alex P FounderMedia Production, Self-employedUsed the software for: More than 2 years. “The widgets, which i don't use, do look a little badly designed - and from what I recall had limited ability to edit them, but I do not use them, so this does not detract from how much I value the software for what it is good at - getting reviews.“ December 2, 2024 FB Fouad B CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “From customizing widgets to managing review requests and watching testimonials post live on my site, everything feels effortless.“ June 1, 2025 JA Ja Keya A ManagerReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “Just a heads up, the layout could use a little tweaking, and the email setup can be a bit tricky“ April 5, 2025 SP Shaka P Founder - Lead Web DesignerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “The platform makes getting reviews significantly easier by streamlining the request process and eliminating friction for both business owners and customers.“ July 12, 2025 KM Kara M StudentEducation Management, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Sometimes reviews might be too vague, making it hard to gauge the quality of a service or product.“ March 23, 2025 SP Shaka P Founder - Lead Web DesignerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “It’s also customer-friendly—by offering a simple and intuitive way for clients to leave feedback, it removes common barriers and actually encourages more people to share their experiences.“ July 12, 2025 JE Jack E VP - OperationsFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “I think their slow response to the email is due to the scope of their recent outages.“ March 5, 2025 ## Showing most helpful reviews Showing 1-25 of 86 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephen S. Attorney Law Practice Used the software for: 6-12 months ### "A Robust and Complete Reputation Management Platform" May 29, 2025 5.0 My overall experience with GiveMe5.ai has been wonderful. Since we deployed the GiveMe5.ai platform, we have received more reviews (and more positive reviews) than by simply asking people to leave us a review. Pros GiveMe5.ai makes collecting and displaying reviews easy. The interface is incredibly user-friendly, and sending a review request to a client is a breeze. GiveMe5.ai integrates with tons of review websites which makes the review experience so much easier for the client. Cons The thing that I like least about GiveMe5.ai is that setting up the SMS review requests is a little difficult because it requires use of a third-party platform. The other thing I don't like about GiveMe5.ai is that it often mischaracterizes consumer sentiment as negative when in fact it's positive. Review Source Response from GiveMe5.ai June 2, 2025 Thank you so much for the detailed and thoughtful feedback! 🙌 We're thrilled to hear that GiveMe5.ai has helped you collect more reviews and made the process easier for both you and your clients. We appreciate your notes on the SMS setup and sentiment detection—we’re actively working to make both smoother and more accurate in future updates. Your insights help us grow, and we're so glad to be part of your success! FB Fouad B. CEO Marketing and Advertising Used the software for: 1-2 years ### "Your Go To Review Management system!" June 1, 2025 5.0 Overall, GiveMe5 delivers a smooth, clean, and professional experience. From customizing widgets to managing review requests and watching testimonials post live on my site, everything feels effortless. Pros I’ve been using GiveMe5 for a couple of years, and their website widgets remain my favorite feature. They integrate seamlessly into my site, and I can tailor each widget’s look and messaging in just a few clicks to match my clients’ branding. Sending review requests is equally straightforward! Customizing the message and deploying it takes seconds, and the rest of the process is entirely hands off. The ongoing platform updates always feel thoughtful and practical, making it easy to stay current without any downtime or headaches. Cons It’s hard to find any true drawbacks.. GiveMe5 has been so polished for so long that I can’t point to anything major I dislike. I would love a mobile app! Switched from [JustReview](https://www.capterra.com/p/207799/JustReview/) I switched to GiveMe5 because its comprehensive feature set outperforms JustReview which wasn’t even 30% as capable. Review Source Response from GiveMe5.ai July 12, 2025 Hi Fouad Thanks so much for your wonderful review! We’re thrilled our widgets and review tools have been such a seamless fit for you and your clients. We appreciate your feedback about a mobile app—it’s on our roadmap! Thanks for choosing GiveMe5 and for being part of our journey. TB Tyler B. Digital Asset Manager Automotive Used the software for: Less than 6 months ### "Gave it a shot- You get what you pay for" August 2, 2022 1.0 The system itself is okay to use, a bit clunky here and there but for the cost, you get what you pay for. The company is what made me run for the hills. Golly, it was bad. Pros It was easy to set up and pretty easy to use Cons The company/ customer support is pretty awful and they call you multiple times a day to try and sell more products, I had to start blocking numbers. The system overall is pretty dated feeling and seems like something you would build out in school. Reason for choosing GiveMe5.ai Has a free trial and then is super cheap. Review Source Response from GiveMe5.ai August 18, 2022 Hi Tyler, Thanks for your feedback. We apologize for any inconvenience that caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention! TW Tim W. Managing Partner Law Practice Used the software for: 1-2 years ### "Overall, very happy!" May 31, 2025 4.0 Good overall. Their customer support was a big help in getting it set up. I belive it has matured since we started using it over a year ago, and is even easier to onboard. Pros Once set up, it essentially automates online review requests, plus helps track the reviews and help write responses. Cons The centralized dashboard is nice, but would be better if it summarized all office locations on the page instead of forcing you to manually select each location to review their status. Also, I really wish it would capture the company responses in the dashboard so that you can see them - I sometimes respond in Google Maps directly, or through another app that monitors my reviews (Levitate), but it seems to only show you the company response if you go through GiveMe5 to post it. Otherwise, it appears on the app as though you've not yet responded when you in fact have. Switched from [Birdeye](https://www.capterra.com/p/152997/BirdEye/) We can send out one review request through GiveMe5 that has all six of our office locations as an option to review. Review Source Response from GiveMe5.ai June 2, 2025 Thank you for the thoughtful review and for trusting GiveMe5.ai across all your locations! 🙏 We're thrilled to hear the platform helps streamline your review process and that our support team made onboarding easier. Your feedback about multi-location visibility and syncing external responses is spot-on—and we’re excited to share that these improvements will be part of our upcoming new dashboard experience! 🎉 It means a lot that you chose us over Birdeye, and we're committed to continuously leveling up to support your needs. Thanks again for being part of the GiveMe5.ai journey! 🚀 WA Will A. Owner Marketing and Advertising Used the software for: 1-2 years ### "Well worth it" May 31, 2025 5.0 Overall I have had an amazing experience with GiveMe5. Their support is very responsive. And the platform is very user friendly. Pros I love that the GiveMe5 platform has automation. It makes my job so much easier when my clients choose for me to manage their account. Cons I would like to automate my trial process. As of now, i have to manually create their trial account. Alternatives considered [Reputation](https://www.capterra.com/p/167624/Reputation-com/) Reason for choosing GiveMe5.ai It is very easy to use and has a white label option. Review Source Response from GiveMe5.ai June 2, 2025 Thank you for the great review and for being such an engaged agency partner! 🙌 We're happy to hear that GiveMe5.ai is making your client management more efficient—and that our support team has been helpful along the way. We hear you loud and clear on the ability to let your customers self-start free trials under your account. Right now, that setup triggers multiple locations automatically, which is why it’s not supported yet—but we’re actively working on a solution to make this process smooth and scalable for agencies like yours. 🔧 Appreciate your trust and feedback—excited to keep growing with you! AP Alex P. Founder Media Production Used the software for: 2+ years ### "Best and most under-rated reputation management software" December 2, 2024 5.0 I have been using it for a number of years now - I like that the emails are customisable, you can add your own domain for white label, you can choose to have the user select stars, thumbs up/down and more - when they review you, there is auto reminders, and the option to pre-vet the reviews (ie if a customer has had a bad experience, they can contact you first to resolve it, prior to leaving a review (a grey area, but the option is great to have). Pros A very well thought-out reputation management Saas. It is my goto software for both personal use, and clients, when I need to increase social proofing for a brand. Cons The widgets, which i don't use, do look a little badly designed - and from what I recall had limited ability to edit them, but I do not use them, so this does not detract from how much I value the software for what it is good at - getting reviews. Switched from [Climbo](https://www.capterra.com/p/228131/Climbo/) Better features. Nicer design and more customisation. Review Source Response from GiveMe5.ai December 6, 2024 Thank you for such thoughtful feedback! It’s fantastic to hear that Grab Your Reviews has been your go-to solution for building social proof for both personal and client projects. We’re especially glad you’ve found value in features like customizable emails, white labeling, and pre-vetting reviews—it’s great to see these tools making a difference. We appreciate your note about the widgets and will take it into account as we continue improving the platform. ST Steve T. Owner Marketing and Advertising Used the software for: 1-2 years ### "Best bang for the buck in my opinion. Grab Your Reviews is a great option!" November 26, 2024 5.0 My experience has been great! I've been using the platform for years and have had no issues. Pros The price point, ease of use of the platform, and features are really solid for Grab Your Reviews. I love the ability to setup campaigns with auto follow ups and being able to customize each step. That along with the ability to step in to fix an issue if a customer has a bad experience is huge. Being proactive like this has really helped fix any issues before it becomes a bad review and also collect more good reviews. It has really helped us level up our customer service. Cons The only con for me is I wish I could make the request emails a little more professional looking. I think they're okay and I doubt any client/customer actually cares but I would love to see more options here. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing GiveMe5.ai Price was the biggest factor but also Grab Your Reviews had everything I needed at a fraction of the price of Birdeye. Review Source Response from GiveMe5.ai November 29, 2024 Hi Steve, Thank you for your thoughtful feedback! It’s amazing to hear how Grab Your Reviews has helped you level up customer service and proactively address issues before they turn into negative reviews. Your success with campaigns and auto follow-ups is exactly what we aim for! We appreciate your suggestion for more customization options in request emails—it’s great input, and we’ll take it into account as we plan future updates. If there’s ever anything else you need, don’t hesitate to reach out. SP Shaka P. Founder - Lead Web Designer Information Technology and Services Used the software for: 2+ years ### "Effortless Review Collection and Time-Saving Automation with GiveMe5.ai" July 12, 2025 5.0 My overall experience with GiveMe5.ai has been excellent. It truly saves time by automating a process that would otherwise require constant manual follow-up. The platform makes getting reviews significantly easier by streamlining the request process and eliminating friction for both business owners and customers. It’s also customer-friendly—by offering a simple and intuitive way for clients to leave feedback, it removes common barriers and actually encourages more people to share their experiences. Overall, GiveMe5.ai has proven to be a great investment that continues to deliver real value by enhancing our online reputation with minimal effort. Pros I like the time saved by integrating all of my review sites into one centralized platform. It also makes it so much easier for my customers to leave reviews because they are notified either by text or email after the work is completed. Cons When I first set things up, it was a little confusing because I manage multiple businesses. I initially registered the domain under my main business, but that ended up forcing all the other businesses to share that same domain. Once I realized the limitation, I decided to purchase a distinct domain specifically for dedicated use within the app. Review Source Response from GiveMe5.ai July 15, 2025 Hi Shaka, Thank you so much for sharing such a detailed and thoughtful review! We’re thrilled to hear that GiveMe5.ai has been saving you time and making it easier for your customers to leave feedback. Simplifying the review process—for both businesses and their clients—is exactly what we aim for, so it’s wonderful to know the platform is helping you enhance your online reputation effortlessly. We also appreciate you mentioning the challenge you faced while setting things up for multiple businesses. Managing multiple brands under one umbrella can definitely introduce some complexity, and your feedback helps us continue improving our onboarding experience and multi-business support. Thanks again for choosing GiveMe5.ai and for trusting us to be part of your reputation management journey. Please don’t hesitate to reach out if there’s ever anything we can do to help further! Best, The GiveMe5.ai Team JE Jack E. Founder Information Technology and Services Used the software for: 2+ years ### "GiveMe5.ai is the best way to Grab Your Reviews!" July 20, 2025 5.0 I've been using the product since October 2022 and it is one of the most used and most useful items I've ever purchased from AppSumo. The product is highly configurable (and configurability / stability has improved over the years) and just suits my needs perfectly. I seem to recall some initial issues with configuring the "white label" option when I first got it, but the support department was able to get me over the hump. Since then, it's been smooth sailing. Pros It's super-simple to configure and use. I bought the product on Appsumo when it was still called Grab Your Reviews. It was able to work with WordPress, as well as standard HTML5 documents, so I could use it on any of my projects. Cons What I liked least about the product (notice the PAST TENSE) was that when it first came out, the widget style that I would have preferred had a note on it (something like "Coming Soon" - but I don't remember the exact words), and that widget did not get implemented for probably around 2 years. But now, that widget is available and it does exactly what I want. If there's anything else I might say I don't like is my perception that the author's might be considering taking the product in a new direction and adding functionality that is beyond the core functionality that I find so useful. Review Source Response from GiveMe5.ai July 22, 2025 Hi Jack, Thank you so much for being one of our very first customers — it truly means a lot to us. We’re especially grateful for your continued support since the early Grab Your Reviews days. Your feedback helped shape what the product is today. We want to reassure you: our core focus moving forward is reputation/review management. That means even more features are coming specifically designed to enhance review management, boost credibility, and make the platform even more powerful for users like you. Thanks again for being part of the journey — and stay tuned! AH Aaron H. Owner Events Services Used the software for: 2+ years ### "Great solution for customer review gathering" August 28, 2025 5.0 This is an easy-to-use solution. I think it only took me a few minutes to connect to the external review sites. Pros I like that I can pull my reviews from multiple sites and have them displayed together. I also like that I now have one link to send out to my clients to collect reviews. Cons Sometimes I get a little lost while searching for things on the site. This is a small issue because I normally find what I am looking for after a few clicks. Review Source Response from GiveMe5.ai September 1, 2025 Hi Aron, Thank you so much for sharing your experience! We’re glad to hear that having all your reviews in one place and being able to send clients a single link has made things easier for you. We also appreciate your feedback about navigation—our team is always working on making the platform more intuitive, so your input helps us improve. It’s great to know the setup was quick and easy for you. Thanks again for being part of our community! VS Varshha S. Marketing Head Staffing and Recruiting Used the software for: 6-12 months ### "Customer centric " March 3, 2025 5.0 Experience of using grab a review was good as one of the best thing was they gave 14 days trail which was beneficial to understand how it works and then they didn’t force you to join the community, if you’re happy you subscribe else leave, they made sure customer satisfaction is important Pros It’s easy to setup and love the feature that allows to keep bad reviews internally and option to respond the client before it could get published, best tool to build company credibility and ultimately helps in SEO rankings as well Cons First it was little hard to understand the system and how it will be integrated but then the support team was there to guide but little slow Review Source MR Mona R. Owner Business Supplies and Equipment Used the software for: 6-12 months ### "Racks the Truth " March 28, 2025 5.0 Great experience great support and not to many challenges at all Pros Easy accessibility, easy to use and fit perfect into my business Cons I loved everything I have nothing bad to say about the company would refer to all! Review Source MS Matthew S. Project Engineer Construction Used the software for: I used a free trial ### "Free Trial - DO IT!" February 11, 2025 5.0 We did the 14 day free trial and were able to rack up almost 30 reviews in that time. We populated our website and landed a job we were bidding for. Pros 14 day free trial! We chose not to continue with it, but we did get a lot out of it during that time and would potentially resubscribe down the road. Cons Genuinely no complaints. It isn't an integral part of our business so we didn't continue with it but we could come back. Review Source BT Baker T. Human Resources Banking Used the software for: Less than 6 months ### "Online feedback that's user friendly " April 16, 2025 4.0 Grab your reviews actually delivers on its promise a fast, reliable and user friendly tool for managing online feedback. Pros It is user friendly and easy to use, it is also efficient in it's usage and allows for a centralised management. Cons This has to do with the user privacy. I do not fully trust them when it comes to not sharing user data. Review Source KM Kara M. Student Education Management Used the software for: Less than 6 months ### "A trustworthy system" March 23, 2025 4.0 The platform is user-friendly, making it easy to navigate and find relevant reviews quickly. Pros I appreciate a system that allows users to share their experiences and see others' opinions can be valuable for making informed decisions. Cons Sometimes reviews might be too vague, making it hard to gauge the quality of a service or product. Review Source MS Mikaela S. Assistant Manager Consumer Goods Used the software for: Less than 6 months ### "Grab Your Reviews is great! " March 31, 2025 5.0 Super user friendly, easy to navigate and great to have! Pros Makes it super efficient to receive and give reviews! Cons I’ve had no issues with Grab Your Reviews, I find it super easy to navigate! Review Source AK Abdul K. Founder Marketing and Advertising Used the software for: 1-2 years ### "Amazing Product and Great Customer Service. " June 25, 2024 5.0 I purchased this product couple of years ago and finally started using it. The help I received to setup my account is incredible. The platform itself is very easy to use. Pros Extremely easy to use platform, very easy to setup and a great customer service. Cons I have not encounter anything that I could name right now. Review Source AC Ankur C. Development Lead Information Technology and Services Used the software for: 1-2 years ### "Good for beginners and easy solution seekers" September 30, 2022 4.0 Overall experience has been good as the support is really helpful and good. Pros Ease of implementation and after sales support Cons less customization option in teams of widgets Review Source Response from GiveMe5.ai March 4, 2023 Thank you, Ankur, for your review and for choosing our product! We're glad you found our software easy to use and our support team helpful. We appreciate your feedback on the customization options and will take it into consideration for future updates. NA Nima A. Co-partner Consumer Services Used the software for: Less than 6 months ### "Thank you Grab Your Reviews" March 2, 2023 4.0 Getting more reviews and filtering out negative ones will enhance your online reputation. Pros Lots of integrations with the most popular review platforms (Yelp, Google, Facebook, etc.) Customization options for layout and ability to upload logo are a plus. Cons There's a QR code generator so team members have their own review link, but there is no way to track which team members generated the review. A dashboard to track which individual QR code generated a new review would be welcome. Reason for choosing GiveMe5.ai Grab Your Reviews seemed to have more integration options, more high quality reviews than its competitors. Review Source Bonnie J. Ceo Retail Used the software for: I used a free trial ### "Nothing too special" February 20, 2024 5.0 Pros I like what they embody and are trying to achieve going up against google Cons They don’t have a lot of options, it’s more a one fits all kinda deal Review Source dewayne B. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Keep up the work" March 31, 2023 4.0 It's been good I just hope they continue to improve the platform Pros I like how it's easy to set up and monitor reviews Cons The one thing I wish they had was more agency features. We would like to see a agency widget that collects leads by giving a reputation report by entering their bussines name. This would help Review Source VR Verified Reviewer sales Retail Used the software for: Less than 6 months ### "good review management" April 20, 2023 5.0 Pros very easy to use for this app, report everyday, Cons can do better on pricing and support as well Review Source MB Matthew B. Software Developer Information Technology and Services Used the software for: Less than 6 months ### "Helpful for managing reviews and customers" August 31, 2022 5.0 Pros Easy to use and implement with a helpful team backing it up. Cons No real problems with the software, I hope to see more features added in the future Review Source AG Alexandra G. Business Owner Media Production Used the software for: Less than 6 months ### "Good software" August 31, 2022 5.0 Pros Did the job I wanted it to fairly well. Cons Bit confusing at times and could do with being a bit easier. Review Source Samuel P. Fotograf Photography Used the software for: Less than 6 months ### "Start collecting reviews easily" February 21, 2023 4.0 Pros This Reputation Management Tool is easy to use and can be set up in a few minutes. I like that it allows me to easily ask for reviews and respond to new ons all from one tool. Cons The UI/UX could be improved and I wish I could get more customization options. Review Source Response from GiveMe5.ai March 4, 2023 Thank you for taking the time to leave a review, Samuel. We're thrilled to hear that our Reputation Management Tool is helping you collect reviews easily and efficiently. We appreciate your feedback on the UI/UX and customization options and will definitely take it into consideration for future updates. Similar Products Featured