# WorkPerks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WorkPerks the right Payroll solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208150/WorkPerks/reviews --- WorkPerks 4.9 (38) [View alternatives](https://www.capterra.com/p/208150/WorkPerks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WorkPerks Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews JR Jen R RealtorReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Their reporting feature (I use monthly and quarterly) is robust and easy to navigate and their end of year reporting is a dream for my accountant. Since I hired WorkPerks to manage our payroll I don't give it a second thought - it just works automatically. “ August 27, 2020 NL Nora L Vice PresidentConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “Customer support has been exceptional, Integration was seamless and they are overall helpful and wanting to make sure they are providing all the services that they offer.“ August 9, 2021 BC Brian C CPAAccounting, 51 - 200 employeesUsed the software for: More than 2 years. “What I like most about WorkPerks is the customer service and the value of the services provided.“ August 21, 2020 MC Molly C Personnel Manager Hospitality, 51 - 200 employeesUsed the software for: More than 2 years. “The system has a clean set up and interface and is fast and consistent.“ August 28, 2020 ## Showing most helpful reviews Showing 1-25 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jordan M. Owner Accounting Used the software for: 2+ years ### "Great payroll service!" August 21, 2020 5.0 I've had WorkPerks doing the payroll for my accounting business for over 8 years now, and it's been great. I love the personalized service that \[SENSITIVE CONTENT HIDDEN\] and his team provide, as opposed to the bigger payroll companies where you feel insignificant. WorkPerks feels like a part of my team, and I highly recommend them. Pros Easy, intuitive, powerful. It helps me accomplish exactly what I need. Cons Really nothing to complain about. It does what I need. Review Source Response from WorkPerks September 16, 2020 Thank you Jordan! it is a team effort, and we are happy that you are on our team! DK Desmond K. Chief Financial Officer Non-Profit Organization Management Used the software for: 2+ years ### "We chose WorkPerks over Paychex, ADP, Heartland and Intuit" August 27, 2020 5.0 At the end of our Fiscal Year in June 2020, we had a program that was issuing 30 - 40 paychecks a day for about the last three weeks of June. Congtractually the checks had to be issued on a daily baisis. All went well until I was too clever and actually ran a payroll on the proper processing date but with mutiple manual and test manual checks still in the system. I created a huge problem for the - payee's too much income and taxes, and for WorkPerks (specifically \[SENSITIVE CONTENT HIDDEN\]). They took over my problem, made it theirs and explained what they would do to correct it. Never once making me feel awkward or worse incompetent. A remarkable and actually pleasant experience. Pros The customer support - it is by far the best I've ever had with any payroll company. Cons At first it seems a little clunky. But then as you start to use it more frequently and for various payments that are not your regular you begin to understand how robust and well thought out and presented it acstually is. Switched from [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) Lack of customer service Review Source Response from WorkPerks September 3, 2020 Des, Thank you for your kind words. Our support team truly enjoys working with you! JA Jeff A. EVP & COO Staffing and Recruiting Used the software for: 2+ years ### "Simplifies Complex Processs" August 26, 2020 4.0 Workperks is making my payroll and onboarding experience easier with less paper-work and hassle. Pros The overall interface is easy to use and presented in well designed manner. Cons The main "negative" for me is that there is a lot of information presented at once on the opening screen. There are many modules that we don't use and would like to hide or be able to set up a personalized dashboard. Reason for choosing WorkPerks Smaller company with more focused and available customer service. Less expensive than competitors with more features and options. Review Source Response from WorkPerks September 3, 2020 Thank you for the feedback, Jeff! I am happy we can help simply your payroll. MC Molly C. Personnel Manager Hospitality Used the software for: 2+ years ### "The Perks for WorkPerks" August 28, 2020 5.0 My experience has been great. They are typically responsive and helpful when any issues have arisen or questions. They are straightforward and able to get back to me quickly when they aren't sure of an answer immediately. Pros The software has been very user friendly over the years as updates and changes occur. The system has a clean set up and interface and is fast and consistent. Cons The integration was a little difficult at the start as we changed our scheduling softwares, but since we have moved to a more standard and permanent system, we really haven't had many issues at all with the WorkPerks software. Reason for choosing WorkPerks We started on early with WorkPerks and are able to maintain our rate. This has allowed us to grow and scale back dependent upon the year but maintain a great software system that has been useful and provide longevity. Review Source Response from WorkPerks September 16, 2020 Thank you Molly! We are happy to now that you feel confident in our ability to scale up/down as you need. It's been a pleasure working with you. RS Ron S. President Market Research Used the software for: Less than 6 months ### "Simple, cheap, and flexible" June 9, 2021 5.0 My rep is responsive and helpful. The system is easy to use. Really have no complaints. Pros WorkPerks worked with me on all of my questions to get this set up - fast and helpful. The system is turnkey now that it's set up. I have complete flexibility as a business owner to change the payroll amounts for any individual paycheck. It was less expensive than other options I explored. Really have no complaints. Cons During set-up, we had some unusual tax questions and I differed with WorkPerks on some of the interpretation. Ultimately they turned out to be correct, but did not do the best job of explaining their position (I had to go search out state law on my own to determine their approach was correct). Reason for choosing WorkPerks Same basic product/service, but WorkPerks was significantly less expensive. Review Source Response from WorkPerks June 10, 2021 Thank you very much for your feedback. We are always looking to improve in serving our client. We will be sing your input regarding additional clarification as a learning objective for our onboarding team. KC Kristen C. President Financial Services Used the software for: 2+ years ### "I love working with WorkPerks!" September 3, 2020 5.0 Pros Payroll is easy to input and process. But the reason I work with them is their Customer Support! \[SENSITIVE CONTENT HIDDEN\] are the dynamic duo! If I have any issue (even if I just forget how to input something or want to confirm that I did something correctly), I get an immediate response by phone or email. They are the key to keeping my payroll clients happy. Cons They have made changes to their client portal recently. Which is probably for the better. I'm just not used to the new interface yet. Reason for choosing WorkPerks \[SENSITIVE CONTENT HIDDEN\] are great to work with Review Source Response from WorkPerks September 16, 2020 Thank you for your kind and honest words Kristen! It has been a pleasure serving you and your clients over the years. ED Elizabeth D. consultant Government Administration Used the software for: 2+ years ### "WorkPerks works for us!" August 26, 2020 5.0 I run payroll using many different systems, and this is by far the easiest one to use with the most accurate and timely results. If I ever have a question or concern about setting up payroll for different states or to review a final payout, \[SENSITIVE CONTENT HIDDEN\] have provided outstanding and responsive support. Pros I love this software for payroll processing and the flexibility it allows for reporting, particularly for custom reports. I like the user interface, and the speed that our payroll gets processed. Cons When I first inherited the system, I found it a little intimidating since it has so many capabilities. Any time I had concerns or questions about a process, all I had to do was call or email our support specialists. Review Source Response from WorkPerks September 3, 2020 Elizabeth, we are happy to hear that you find our system easy to use. It's been a pleasure working with you over the years. MB Matt B. Owner Automotive Used the software for: 6-12 months ### "Excellent payroll company" May 5, 2022 5.0 Pros I love how easy it is to reach the team when I have questions and get answers. Other payroll companies I might end up with a random call center person that would have to get up to speed on my company before they could answer my question. I've been assigned one person to handle everything here, and it's been great. Cons I like everything about it! I have not come across any reason to look elsewhere. Reason for choosing WorkPerks Recommendation of my bookkeeping company Review Source Response from WorkPerks May 13, 2022 Matt, Thank you for your thorough review. We are very happy to know that we are meeting your expectations. AM Andrew M. Insurance Agent Insurance Used the software for: 1-2 years ### "Payroll that's easy" August 21, 2020 5.0 They are very professional and easy to connect with on questions and or servicing. I highly value their platform and the pricing is the best on the market. Pros We have used several payroll companies over the course of our agency from the big companies to small and this one by far has been the easiest to use and transition too. They provided support in gathering all the info needed to transfer the information over. It's been a seamless experience using their platform. Cons Having 1099 on payroll was a little difficult to get set up through the platform, but it was an easy fix and everything runs smooth. Reason for choosing WorkPerks The pricing and ease of doing business. Review Source Response from WorkPerks August 28, 2020 Thank you Andrew! It's a pleasure to work with you and your team. BC Bryan C. Senior Audit Manager Accounting Used the software for: 1-2 years ### "Amazing Company and Products!" August 24, 2020 5.0 Amazing! Highly recommend to everyone Pros It is easy to use and understand. Cut down my company's processing time significant which resulted in lower overall expenses. Cons There is nothing that I can think of that I do not like Review Source Response from WorkPerks August 28, 2020 Thank you Bryan! It has been a pleasure working with you over the years! TY Toyoko Y. Owner Restaurants Used the software for: 2+ years ### "User friendly and great Customer Service" September 11, 2020 5.0 Workperks has been a great software to process our company payroll as well as for pulling different reports for our CPA. Pros The software is pretty user friendly for even beginners to use Cons For pulling reports I wish you can sutomize more Review Source Response from WorkPerks September 21, 2020 Thank you for the review Toyoko! MS Marcus S. President Real Estate Used the software for: 1-2 years ### "Love it!" August 26, 2020 5.0 Everything is simple and easy to use. \[SENSITIVE CONTENT HIDDEN\], and the support staff at WorkPerks are extremely helpful and very responsive when I’m in need of additional assistance. Pros I’ve enjoyed my overall experience using WorkPerks. Cons I can’t think of anything I would say I dislike about using WorkPerks. Review Source Response from WorkPerks September 3, 2020 Thank you for your praise of our support staff, Marcus! It's been a pleasure working with you. JE Jose E. Ceo Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Great company" August 27, 2020 5.0 They are amazing Pros They are very professional and always are ready to help. Cons Nothing cons to say about them. They are great Review Source Response from WorkPerks September 16, 2020 Thank you Raul! It has been a pleasure working with you and your team over the years! HR Hollie R. General Manager Food & Beverages Used the software for: 1-2 years ### "Payroll made simple and stress free " March 9, 2026 5.0 Fantastic. Workperks makes my job so much easier! My payroll is one less thing I have to worry about. I appreciate their outstanding customer service! Pros My experience so far has been excellent. Their team has been extremely helpful, responsive, and professional. They’ve made the entire process simple and stress-free for me. What really impressed me is their outstanding customer service. Anytime I’ve had a question, no matter how small, their team has been quick to respond and always willing to walk me through the details. They make sure everything is clear and handled correctly. It’s refreshing to work with a company that truly cares! Cons Nothing, they are dependable and truly care about my business. I haven’t encountered any significant drawbacks at this point. The team has been very supportive and responsive whenever I’ve had questions. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing WorkPerks Because of their customer service. When I contacted them with questions they were helpful and professional. Review Source Response from WorkPerks March 12, 2026 Thank you Hollie! It has truly been great working with your team over the past year. SS Stephen S. CEO Insurance Used the software for: 1-2 years ### "Chief Operating Officer " March 9, 2026 5.0 Simple, affordable, and effective. From start to finish it was clear that our company was a priority. Pros Prompt responses! I’m never left waiting or wondering, my questions are always answered quickly. They work with urgency. Cons Not applicable. Consistently, WorkPerks prioritizes my company’s needs in a way that builds confidence and trust. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Service offering was stronger than we had. Review Source Response from WorkPerks March 11, 2026 Thank you for the review. It is a pleasure working with you and your team! GH Geoff H. Sales Capital Markets Used the software for: 1-2 years ### "Great Experience " March 10, 2026 5.0 Highly recommend working with Workperks for your payroll needs. Very helpful experienced support professionals that are readily available to assist with any issues. They can take care of all payroll services, are extremely flexible, and have very competitive pricing Pros Their pricing model was very competitive, which made it a lot easier to work with than the other companies in this space. Cons I didn’t have a negative experience with WorkPerks. They were helpful, friendly, and ready to assist. Review Source Response from WorkPerks March 17, 2026 Thank you, Geoff. It's been a pleasure working with you. NE Nancy E. Owner - Executive Producer Events Services Used the software for: 1-2 years ### "payroll service recco " September 4, 2024 5.0 I feel confident that all is handled. So one less thing to worry about in my business. I need all the support I can get. Pros I don’t have to worry about tax fillings. Cons I’m not in the online portal often so I am not very familiar with it. Perhaps key documents at the end of the year can be emailed with a Link for easy access. Review Source Response from WorkPerks October 31, 2024 Thank you for your recommendation and years of loyalty! SH Stephen H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great Company!" August 28, 2020 5.0 They are my 'no worries' payroll company. I have full trust in them (which is very important to me) and I know they have my back when I need them to help me out. Not only have they run my payroll for years, they have helped me with other aspects of my business as well as provided great support through an audit I went through last year. Pros What I love most about this software is the customer service and overall functionality. I'm a small business owner and I'm not an expert in this world, and \[SENSITIVE CONTENT HIDDEN\] and the crew at Workperks have made my life so much easier by being available and helping me to get the most out of the software. Highly recommend Cons It can be a bit confusing at times to figure out how to do cetain things. Thankfully, they have amazing and fast customer service that solves any issues I am having right away so I've never had to stress about anything. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) I was spending too much on ADP for what I needed and \[SENSITIVE CONTENT HIDDEN\] came to me at the right time with exactly what I needed for the right price. So grateful for the switch. Review Source Response from WorkPerks September 16, 2020 Stephen, thank you for your kind words. We are happy to know that we have earned your trust and will continue to do so. JR Jen R. Realtor Real Estate Used the software for: 2+ years ### "Hire WorkPerks to Make Your Life Easy!" August 27, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] and his team are just amazing! They are proactive and thorough in their communication about upcoming state and federal events. Their reporting feature (I use monthly and quarterly) is robust and easy to navigate and their end of year reporting is a dream for my accountant. Since I hired WorkPerks to manage our payroll I don't give it a second thought - it just works automatically. I know we are in capable and knowledgeable hands! Pros The reporting feature is very robust and easy to use. Cons I would like a feature that remembers what reports I use most often and present them on the home screen. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Reason for choosing WorkPerks Quickbooks required too much input from me as the user. I wanted something more automatic. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) ADP was overly complex and expensive. Review Source Response from WorkPerks September 16, 2020 Jen, we are happy to know that we make your payroll life easier! We will send you some information on our automatic reporting options now. BA Brad A. CFO Real Estate Used the software for: 2+ years ### "WorkPerks Payroll Software" August 26, 2020 5.0 Overall has been positive. Customer support does a great job addressing any concerns in a timely manner. Pros Good value, integrates with our 401k and Flex Spending vendors, responsive customer service, easy document retrieval. Cons There are a few redundant steps when processing payroll. Reason for choosing WorkPerks Price, value and ability to integrate with our other benefit providers. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Better value and RUN ADP did not integrate with our new 401k provider, WorkPerks does. Review Source Response from WorkPerks September 3, 2020 Brad, we appreciate your feedback. I am happy we can make your 401k integration easy! DR Deborah R. Owner Food & Beverages Used the software for: 2+ years ### "Perfect software and amazing team!" March 5, 2021 5.0 Pros Everything about WorkPerks is great! The software is easy to use and efficient, I never had any technical issues using it. The team is ALWAYS available if you need help, they are helpful, efficient and friendly. They always answer my questions or concerns right away. You are never left alone, they definitely make the costumer/user count and that is why I will never go else where. I highly recommend using WorkPerks! Cons I don’t have anything negative to say about WorkPerks. Review Source Response from WorkPerks March 9, 2021 Thank you for your thoughtful review, Deborah! We have enjoyed the 2 years working together and look forward to many more! IM Ian M. Retirement Planner Financial Services Used the software for: 2+ years ### "Great "Bang for the buck"" August 27, 2020 4.0 My experience is great and I have yet to find any competitors I would want to move over to. They have set a high bar and I am very glad that I found them. Pros What I really like most about WorkPerks are the people behind the software. \[SENSITIVE CONTENT HIDDEN\] are VERY responsive and have wrapped up any issues I bring to them within a 24 hour period. They make smart changes and updates to the software while always keeping a good balance between sophistication and ease of use. Cons I have not real cons to report. I am not on the software very often, but when I do go in, it has what I need. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) They were recommended to me by my CPA. Review Source Response from WorkPerks September 3, 2020 Ian, we are happy to hear that we've set a high bar! We hope to continue to improve each day. Thank you for your continued support. Jim S. President Real Estate Used the software for: 2+ years ### "Great Customer Service and Reasonably Priced" August 27, 2020 5.0 My payroll is a breeze with WORK PERKS. I am happy I found them and have been very pleased with working with them for the past 3+ years. Pros All of my reports are easily accessible on the website. Whenever I have questions I can get an answer very quickly by a person. The price is reasonable and one of the most competitive in the industry. Cons The portal could be a little clearer but I think I am not that well versed in payroll lingo. Review Source Response from WorkPerks September 3, 2020 Great feedback, Jeff. Thank you for your continued support! SW Scott W. Owner Printing Used the software for: 2+ years ### "WorkPerks Works!" September 1, 2020 5.0 Support is always available when I need it, reporting is easy, data entry & staff management are very intuitive - overall I'm very satisfied. Pros Ease of use, reporting, intuitive user interface. Cons Electronic time cards for my employees would be a big benefit. Reason for choosing WorkPerks I was comfortable with \[SENSITIVE CONTENT HIDDEN\] and his knowledge of my needs, so much so that we've used WorkPerks since the day we started the business back in 2012. Review Source Response from WorkPerks September 16, 2020 Scott. It has been a pleasure working with you over the years. We will send you some information regarding our e-time card solutions now! FT Frank T. Director of Mixology Food & Beverages Used the software for: 2+ years ### "WorkPerks Works Hard for Us" August 31, 2020 5.0 WorkPerks has been there for us since the start. \[SENSITIVE CONTENT HIDDEN\] have always handled our unique requests with professionalism and expedience. I couldn't see working with another payroll provider. Pros The software is user friendly and has great analytic capabilities. I am able to produce reporting and upload payroll CSV files with ease. Cons I have had no issues with this prtoduct. Reason for choosing WorkPerks Pricing, function and flexibility along with the personal attention of their customer services. Review Source Response from WorkPerks September 16, 2020 Thank you for the review, Frankie! 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