--- title: "PromoTix Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PromoTix the right Event Management solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/208444/PromoTix/reviews/" page_type: "reviews" language: "en" --- PromoTix 4.7 (95) [View alternatives](https://www.capterra.com/p/208444/PromoTix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 27th, 2026 # Reviews of PromoTix Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews MS Michael S Resaw OperatorLogistics and Supply Chain, 10,001+ employeesUsed the software for: Less than 6 months. “Very efficient and user friendly process for handling for handling and transfers has saved me countless hours of manual work because it can be done right from inside the promotix.“ January 8, 2025 MD Michael D Project LeadArts and Crafts, 2 - 10 employeesUsed the software for: I used a free trial. “One drawback I noticed is that the user interface can feel a bit cluttered, especially when navigating multiple features at once.“ January 8, 2025 Arabi M FreelancerMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “Organizations can make and send off marked occasion versatile applications across Apple and Google application stores.“ January 5, 2025 EP Emily P OwnerMusic, Self-employedUsed the software for: Less than 6 months. “My photo upload had to be smaller than my logo files are, so that was tricky.“ November 29, 2023 LB Larry B ArtistArts and Crafts, Self-employedUsed the software for: 6-12 months. “PromoTix was an effective choice for me for event organizing as an individual with fairly small scale event needs.“ December 27, 2024 BT Bronwyn T volunteerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “some tickets are NOT displayed properly, or not find out until last minute about hidden ticket“ June 12, 2024 Vishesh s Management TraineeLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 6-12 months. “I personally very like this tool to manage every single event or marketing from one tool only.“ January 27, 2025 AL Arissa L PresidentEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I am unable to diselect the inclusion of phone number when buyung tickets“ April 16, 2024 ## Showing most helpful reviews Showing 1-25 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ruth E. Leadership Training and Coaching Management Consulting Used the software for: 6-12 months ### "Great experience with Promotix" January 29, 2025 5.0 Excellent. I have referred a couple of friends Pros It was easy to use and I could share it easily Cons I wished the report on the excel spreadsheet included those who were my guests Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Promotix was cheaper and they had ever feature I needed Review Source JB Jason B. Owner Entertainment Used the software for: Less than 6 months ### "Fantastic customer service & additional marketing tools" February 26, 2025 5.0 I have a lot of questions and I am not the best with the latest technology. Promotix made it a very easy transition to their platform. I would highly recommend their company. All of my questions and concerns were addresses and they have great follow-up. Pros Personal service with additional built in marketing techniques. Step by step instructions and very easy access to questions and concerns. Cons I do not have any concerns at this time. Alternatives considered [Etix](https://www.capterra.com/p/9348/Etix/) Reason for choosing PromoTix Additional marketing tools and ease of use Review Source VR Verified Reviewer Oracle Fusion HCM Education Management Used the software for: I used a free trial ### "Promo Tix Review" July 25, 2026 5.0 My experience with PromoTix has been very positive. The platform is easy to use, streamlines event management, and provides helpful promotional tools that make selling tickets more efficient. Its fast payouts, flexible ticketing options, and useful analytics make it a reliable solution for organizers of all sizes. Pros PromoTix offers lower ticketing costs, fast payments, and easy event management, making it a great choice for event organizers. Its built-in promotion tools, flexible ticket types, and mobile-friendly experience help increase ticket sales and simplify event operations. With marketing analytics and strong support for recurring events, PromoTix is an efficient all-in-one event ticketing platform. Cons for me, i don't have any cons but my suggession is please minimize the ticketing costs and Prefer an all-in-one platform for ticketing and promotion. Review Source SA Stephanie A. ED Non-Profit Organization Management Used the software for: Less than 6 months ### "Love program " June 20, 2023 3.0 Pros Easy to set up and use. Looks professional Cons Struggling with accepting payments, prevented our sales Reason for choosing PromoTix Reviews Review Source Indiyah S. Founder Events Services Used the software for: Less than 6 months ### "PROMOTIX ROCKS !" January 7, 2025 5.0 Pros Promotix is very user friendly. In addition to this the fees were significantly lower than its competitors and allowed my attendees to pay less out of pocket in fees. Cons I would appreciate if Promotix allowed me to add more details about my event as well as add a FAQ and answer section ( similar to Eventbrite) Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite fees were too expensive. My attendees shouldn’t have to pay $8 in fees ! Review Source JO Jean O. Project Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great, User Friendly Platform!" February 20, 2025 5.0 Very user friendly. The reporting system is great so I could keep track of my attendees and the events/items they purchased/registered for. Pros The platform is so easy to use! Very user friendly. Cons I had to be creative on adding CME disclaimers. For example, we needed to get permission from attendees to share contact info with vendors. There was not a place to add that box. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing PromoTix It was a better fit for our event registration and management goals. Review Source CX Chris X. Treasurer Events Services Used the software for: I used a free trial ### "First time user review" March 2, 2025 5.0 easy to setup, generally intuitive to use, but would like more explanation to all of its features and functions Pros simplicity was what i liked most about promotix Cons user interface looks less professional compared to competitors Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing PromoTix Free trial was provided and was able to try out instantyl Review Source LV Lisette V. NLD Liaison Team CENTCOM Military Used the software for: Less than 6 months ### "Promotix will help you setting up a great event!" March 5, 2025 4.0 Very helpfull, lot's of support on internet or via Zoom. I think for large events it's a good way to sell tickets. Various options to keep track of ticket sales and to retreive (guest/visitor) lists. Pros The online help was always available. Lot of different possibilities to built a website and sell your tickets. On your website you can only upload horizontal pictures and rather small pictures. Cons You get a lot of mails with tips for better sales (which I understand), but we organize a small private event, so for me it's just filling my inbox. I had to fill in an URL about my event in Stripe and I didn't have one, I adapted my LinkedIn. It would be great if you could choose the website you make on Promotix for this. Some visitors think you have to give too much personal information when buying the tickets. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing PromoTix Price and all the possibilities available. Review Source VR Verified Reviewer Freelancer Marketing and Advertising Used the software for: 1-2 years ### "Promotix: Productive occasion the board with showcasing instruments, needs better reports." January 5, 2025 5.0 PromoTix is an occasion tagging stage for face to face and virtual occasions. Organizations can make and send off marked occasion versatile applications across Apple and Google application stores. Organizations can send off a minister program to advance occasions and sell tickets. Occasion coordinators can make challenge enlistment pages and utilize the Spotify joining to book music acts to upgrade ticket deals. PromoTix assists organizations with safely giving tagged live streams to adapt virtual participation Pros PromoTix has worked on the tagging system for my events.The configuration makes it simple for participants to buy tickets, and I had the option to implant on my webiste. The extensive announcing highlights have given me best experiences, permitting me to pursue information driven choices for future occasion on deals and timing Cons Portable Application Component. We sent off our versatile application involving the PromoTix dashboard without a designer for our setting. We've had north of 3,000 downloads. We used to do message SMS promoting which was costly each time a show was declared yet presently we do application notices which are way less expensive and turn out better for ticket deals it appears. Review Source Vishesh S. Management Trainee Logistics and Supply Chain Used the software for: 6-12 months ### "Great All in one Event management tool" January 27, 2025 5.0 Promotix is a great tool for organising an event in every mode. It helps to manage and promote my events very effectively. There is no extra fees. It is very easy to use for beginner level users. We can manage promotix from our phone also. I personally very like this tool to manage every single event or marketing from one tool only. Pros Promotix is a great tool for organising an event virtually, in person or online. It is also cost effective. We can also send emails to the clients and the customers directly by using this platform. Promotix help me to promote my events also. Cons No, not as of now... Support is lil bit slow sometimes. Review Source JP John P. Head Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "So Easy!" November 15, 2022 5.0 Pros What I liked most about this software was how easy it was to set up. The set up process was very quick and was prompted through the whole process. Cons I have yet to encounter any negative experiences with this software. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing PromoTix $$$ and the lack of direct promotion of competitors. Review Source BD Bianca D. RH Accounting Used the software for: 1-2 years ### "My experience in thePromoTix" January 13, 2025 5.0 My experience was spectacular, great app Pros Complete company, in the palm of your hand and with the lowest rates on the market. Cons I don't see anything against it so far, in fact it is an incredible idea because in addition to being cheaper, all the organization of the event until the end is done by the application. Review Source lW lakisha W. administration Events Services Used the software for: I used a free trial ### "kisha's PromoTix " January 9, 2025 5.0 Pros user-friendly interface. Easy to use and navigate, and of course, the cost of using it. I like that there are 'bolt on' features such as the marketing tools Cons Overall I am very pleased with my experience Review Source VW Valerie W. Director Education Management Used the software for: I used a free trial ### "Promotix10" December 30, 2024 5.0 Able to enter all required data quickly & easily with prompts Pros Able to enter all data quickly & easily with prompts Cons All was good as there were no issues & easy to use Review Source GH Garrison H. Artist Music Used the software for: I used a free trial ### "Amazing Service!!!!!" October 14, 2024 5.0 Easy to sell easy to make money easy to become rich in a way Pros Easy to sell don’t have to file again and beginner-friendly Cons Nothing because this is better than Ticketmaster or anything Review Source CL Christina L. Manager Entertainment Used the software for: 2+ years ### "Everyone needs to use this product!" July 27, 2022 5.0 I am overall happy with the experience. The customer contact team goes above and beyond to help me and I have little to no wait time. Pros Integration was very easy when we transferred our ticket outlet. The team was extremely supportive and able to iron out any kinks we encountered quickly. Cons We assisted in the rollout of this product, so there were items that we didn't have at first. The PromoTix team took note and adjusted to fit the needs of the customer as they developed. Review Source Response from PromoTix July 28, 2022 Thanks so much for the great review Christina. We appreciate your business and feedback! JM Jeanne M. State Representative Government Administration Used the software for: Less than 6 months ### "Promotix equals easy " March 4, 2024 5.0 Overall positive. Prompt return of emails with questions. Pros Customer service is a key component when using this site Cons Hit a few walls trying to set this up but got great customer service Review Source VR Verified Reviewer Technical Director Internet Used the software for: Less than 6 months ### "A great out of the box solution with rapid deployment" November 10, 2022 4.0 I was able to research the product, sign up and get my first event onsale within 15 minutes, all on a mobile device. Pros Very easy to understand, quick to setup with many powerful features as standard. Setting up price points, inventory and guest lists were a breeze.Nice integration with StripeSimple to integrate with an existing website Cons You could argue that the interface design is a little old fashioned. It would be nice to have more customisation options so you can tweak the design. Review Source SM Sian M. Nurse Hospital & Health Care Used the software for: I used a free trial ### "Fantastic site! " July 20, 2023 5.0 Simple, quick, easy and fun! Pros PromoTix is easy to use, lovely to look at and straight to the point.I was able to set up my event easily and share the event and people are able to get their tickets easy.I really like the fact I can check people into the even manually or by scanning their tickets. Fantastic. Cons There are a few of us in charge of this event, and we have to use one login between us. Multiple log in for one event would be useful, but otherwise I have no problems at all. Review Source EG Emily G. Admin Hospital & Health Care Used the software for: Less than 6 months ### "awesome tool" August 11, 2023 5.0 I am loving and so happy to find this tool. so helpful for our needs! Pros very easy to use and customizable for our needs Cons nothing that I do not like except that the mobile app should be able to edit event details as well Reason for choosing PromoTix brite Review Source CR Chloe R. Sales CoOrdinator Building Materials Used the software for: Less than 6 months ### "Great Overall Ticketing Platform " June 21, 2023 4.0 Straight forward and easy to navigate. Pros Easy to navigate and loved the ticket dancing mascott. Cons There could be some improvements to the landing page (to purchase tickets) graphics. Review Source AL Arissa L. President Education Management Used the software for: Less than 6 months ### "Ticketing for Events" April 16, 2024 5.0 Pros I really liked how the user interface was very easy to use Cons I am unable to diselect the inclusion of phone number when buyung tickets Review Source HS Holly S. event director Events Services Used the software for: Less than 6 months ### "Early stages using PromoTix - So far, very user friendly & cost efficient" December 27, 2023 5.0 Pros No upfront fees and moderate processing fees comparative to competing processes Cons Slightly labor intensive setting up and cold use a little more interim support Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Review Source MM Matthew M. Director of Operations Performing Arts Used the software for: Less than 6 months ### "Alluvion and Promotix" April 18, 2023 5.0 It's been great! Pros It's ease of use on the customers end. Most all of our ticket buyers commented on how smooth it was. Cons The fees. Gross vs net sales have to be accounted for on our end, and our ticket buyers also absorb their own fees. Review Source JB James B. Coach Mental Health Care Used the software for: Less than 6 months ### "Perfect For Small Business" May 22, 2023 5.0 Fantastic. So east and just what I needed Pros I cannot believe how cheap PromoTix is for small businesses like mine. Other big ticketing sites take such huge fees that when you are just starting out they are eating like 10% of your profits Cons The only thing I would like more of is more intergration with other sites Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.