--- title: "Umanest Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Umanest Software - reviews, pricing plans, popular comparisons to other Business Performance Management products and more." source_url: "https://www.capterra.com/p/209204/Umanest/" page_type: "product" language: "en" --- # Umanest Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Umanest ## What is Umanest? Umanest is the loyalty & reputation toolkit for property managers that makes growth easy. Umanest simplifies property management and drives faster organic growth by turning happy landlords and tenants into brand advocates. Automate your client retention, online reviews and referrals. Grow a reputable and sustainable business driving warm prospects to your door by collecting and sharing positive testimonials. ## What is Umanest used for? [Business Performance Management](https://www.capterra.com/business-performance-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Umanest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://umanest.com/&name=Umanest) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Umanest 5.0 (3) VS. [4.7 (264)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (13) Value For Money 5.0 (3) Value For Money 4.6 (13) Customer Service 5.0 (3) Customer Service 4.7 (13) ## Umanest alternatives Highest Rated [4.9 (255)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Umanest Overview ### What company size and specific industries is Umanest built for? Umanest is designed for property management companies, especially mid-sized and larger firms that manage multiple portfolios or operate across several locations. It is built for businesses in the property management sector that want to maintain client relationships while supporting steady, sustainable growth. Features and Usability ### What are the key features of Umanest? Umanest offers customer experience management tools including customer surveys, NPS survey structure, CSAT survey structure, pulse surveys, and feedback management. It also includes reporting and analytics, visual analytics, benchmarking, alerts and notifications, and customizable branding, questions, templates, and reports for survey and performance tracking. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Umanest offer? Umanest provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of product features and setup steps. Getting Started and Support ### What customer support options does Umanest offer? Umanest provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to get help, but no reviewer feedback is available here to describe response times, agent helpfulness, or common support frustrations. ## Features AI summary Based on 818 Business Performance Management reviews Capterra reviewers highlight these as the features buyers value most when choosing business performance management software: - **Strategic Planning** (**41%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**49%**) - **Dashboard** (**43%**) Umanest includes **Reporting/Analytics** and **Dashboard**, giving teams visibility into performance data and a clear way to track metrics in one place. However, it does not offer **Strategic Planning**. Instead, it provides **Data Visualization** (**40%**) and **Data Import/Export** (**46%**), which can help businesses present information clearly and move data between systems more easily, allowing teams to monitor results, share insights, and make more informed decisions. Customer Experience Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Surveys & Feedback 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Benchmarking Compare key metrics for the business against prominent players in the industry Umanest 41 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Manage and track all internal and external communication conducted via calls, email, text, or chat Capability of a software or system to make decisions and perform actions based on specified conditions Survey designed the measure customer satisfaction with a product, service, and more A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Visualize and analyze customer experience across all touchpoints and channels Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Combining data from different sources and providing a unified view Graphical representation of data Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service For customer referral programs / referral marketing products Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Manage the process of attracting and converting business prospects into leads Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Distribute a survey via mobile devices Identify, track, and respond to negative feedback Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Ratings/Reviews Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) ### Starting price Free trial not available Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SA Solly A. Property Department Manager Real Estate ### "Feedback keeps us honest in out business operations and team performance." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2022 It's been really good, the customer service we receive is excellent they are always listening to our problems and deliver on our expectations Pros The ability to see staff ratings on a high level and in detail if required Cons The inability to directly link reviews to google Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HH Hamish H. Director Real Estate ### "A tool every Property Management business needs!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2021 Our experience with Umanest has been a very positive one. \[SENSITIVE CONTENT\] has been very helpful and provided us with great training and insight. Pros This tool asks all the right questions, to all the correct people. Unlike other NPS survey tools, this tool is made for the Property Management industry. I love the type of questions it asks our clients - giving us a really good insight into the service we provide our clients, and what we can do to improve our service offering. Not only does it work really well, it seamlessly integrates with our trust account system - so no manual input! Cons We can't find any faults with the software or the service we have received. Reasons for choosing Umanest No Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YD Yves-Louis D. Property Manager Real Estate ### "MUST BE USED " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2020 Pros A very useful management tool, a fantastic Quarterly review to know the mood of all our landlord and tenants . Better to get even a bad review on Umanest than on internet or social network and you can remedy the issue . The team likes it and is in a hurry to get the results . It push naturally the people in the company to offer a better service . Cons We don't know sometimes who is writing the comments, a bit frustrating but understandable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.